Intercom
Website: https://www.intercom.com/
AI-first customer service platform with Intercom helpdesk, Fin AI Agent, omnichannel inbox, ticketing, automation and conversation insights.
AI-first customer service platform with Intercom helpdesk, Fin AI Agent, omnichannel inbox, ticketing, automation and conversation insights.
Customer support plan for individuals, startups and small businesses. Includes Fin Customer Agent, Messenger, shared inbox, ticketing, reports and public help center.
Automation and AI plan for growing support teams. Adds multiple team inboxes, workflow automation, round-robin assignment, private multilingual help center and Lite seats.
Collaboration, security and multibrand plan for large support teams. Adds SSO, HIPAA support and service level agreements.
Intercom is a helpdesk built around Fin, its AI agent for customer service. It combines an omnichannel inbox, shared customer records, AI ticketing, Copilot assistance, no-code automations, reporting and quality monitoring so support teams can resolve customer conversations faster.
