Aide
Website: https://aide.app/
Governed agentic AI platform for customer experience and support automation.
Aide is a governed agentic AI platform for customer experience. The official site verifies AI agents that resolve customer issues end-to-end, a copilot for support staff, workflow automation, insights and reports, simulated testing, MCP/API data retrieval, Zendesk and Shopify marketplace signals, security pages and demo-based pricing.
Aide pricing page asks users to get a demo for pricing information.
What is Aide?
Aide is a governed agentic AI platform for customer experience. It helps support teams deploy AI agents that resolve issues end-to-end while keeping humans in control of uncertain or unapproved cases.
Core features
Verified features include AI agents, copilot assistance, workflow automation, insights and reports, agent governance, simulated testing, escalation to humans, MCP/API data retrieval, ticket tagging, AI response drafts, SOP guidance and support analytics. The official site also lists SOC 2 Type II, GDPR and HIPAA where applicable.
Pricing and affiliate notes
The official pricing page asks users to get a demo for pricing information, so Aide is stored as contact-sales. No public affiliate commission terms were verified.