Intercom
Site: https://www.intercom.com/
Plateforme de service client IA avec helpdesk Intercom, Fin AI Agent, inbox omnicanale, tickets, automatisations et insights conversationnels.
Plateforme de service client IA avec helpdesk Intercom, Fin AI Agent, inbox omnicanale, tickets, automatisations et insights conversationnels.
Customer support plan for individuals, startups and small businesses. Includes Fin Customer Agent, Messenger, shared inbox, ticketing, reports and public help center.
Automation and AI plan for growing support teams. Adds multiple team inboxes, workflow automation, round-robin assignment, private multilingual help center and Lite seats.
Collaboration, security and multibrand plan for large support teams. Adds SSO, HIPAA support and service level agreements.
Intercom est un helpdesk construit autour de Fin, son agent IA pour le service client. Il réunit inbox omnicanale, fiches client, ticketing IA, assistance Copilot, automatisations no-code, reporting et contrôle qualité pour accélérer la résolution des conversations client.
