Chatbase

AI agents for magical customer experiencesChatbase is the complete platform for building & deploying AI support agents for your business.Build your agent for freeNo credit card requiredYour browser does not support the video tag. Please try viewing this page in a modern browser.Trusted by10,000+businesses worldwideHighlightsThe complete platform for AI support agentsChatbase is designed for building AI customer support agents that solve your customers' hardest problems while improving business outcomes.Purpose-built for LLMsLanguage models with reasoning capabilities for effective resolution of complex customer support queries.Designed for simplicityCreate, manage, and deploy AI Agents easily, even without technical skills. Automate customer service workflows in minutes.Engineered for securityEnjoy peace of mind with robust encryption, strict compliance standards, and enterprise-grade security.How it worksConversational AI for customer supportWith Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.01.Build & deploy your agentTrain an agent on your business data, configure the actions it can take, then deploy it for your customers.02.Agent solves your customers' problems 03.Refine & optimize04.Route complex issues to a human05.Review analytics & insightsYour browser does not support the video tag. Please try viewing this page in a modern browser.Your browser does not support the video tag. Please try viewing this page in a modern browser.Build & deploy your agentTrain an agent on your business data, configure the actions it can take, then deploy it for your customers.Your browser does not support the video tag. Please try viewing this page in a modern browser.Agent solves your customers' problems The agent will answer questions and access external systems to gather data and take actions.Your browser does not support the video tag. Please try viewing this page in a modern browser.Refine & optimizeThis ensures your agent is improving over time with better resolution and analytics.Your browser does not support the video tag. Please try viewing this page in a modern browser.Route complex issues to a humanSeamlessly escalate certain queries to human agents via live chat when the AI agent is unable to solve the problem or when issues require human review.Your browser does not support the video tag. Please try viewing this page in a modern browser.Review analytics & insightsThe agent gathers important insights, analytics, and customer engagement data about your customers & business.FeaturesBuild the perfect customer-facing AI agentChatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.Sync with real-time dataConnect your agent to systems like order management tools, CRMs, helpdesk platforms, and more to seamlessly access data ranging from order details to active subscriptions and beyond.Take actions and automate workflows on your systemsConfigure actions and omnichannel automation that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.Compare AI modelsExperiment with various models and configurations to make sure you have the best setup for your use case.Smart escalationGive your agent instructions in natural language on when to escalate queries to human agents via live chat or helpdesk tickets.Advanced reportingGain insights and optimize agent performance with detailed analytics.Works with your toolsIntegrate diverse data sources to enrich your agent's knowledge and capabilities.MakeZendeskNotionSlackStripeSalesforceCal.comCalendlyWhatsAppZapierMessengerMakeZendeskNotionSlackStripeSalesforceCal.comCalendlyWhatsAppZapierMessengerWorks with your toolsIntegrate diverse data sources to enrich your agent's knowledge and capabilities.APIAPIs, client libraries, and components to deeply integrate support into your product.WhitelabelRemove any Chatbase branding from the chat widget.Always improvingSyncs with your systems and learns from previous interactions.APIAPIs, client libraries, and components to deeply integrate support into your product.WhitelabelRemove any Chatbase branding from the chat widget.Always improvingSyncs with your systems and learns from previous interactions.ExploreDiscover the Chatbase platformPlaygroundAnalyticsActivitySourcesActionsPlaygroundBenefitsAI support agents that work like your best employeesYour browser does not support the video tag. Please try viewing this page in a modern browser.Personalized customer experienceYour agent knows the logged in user and can retrieve their information for resolution-focused, 24/7 customer support.Instant actions and workflow automationEmpathetic & on-brandSmart escalationsObservabilityYour browser does not support the video tag. Please try viewing this page in a modern browser.Personalized customer experienceYour agent knows the logged in user and can retrieve their information for resolution-focused, 24/7 customer support.Instant actions and workflow automationEmpathetic & on-brandSmart escalationsObservabilityEnterpriseEnterprise-ready AI agents your customers can trustOmnichannel: works across all channels your customers useEasily integrate your AI Agent with various platforms and channels, including website chat, WhatsApp, Slack, and email.Secure by defaultYour AI Agent ensures the utmost security by refusing sensitive or unauthorized requests. Enterprise-grade security and compliance built in.Enterprise-grade guardrailsAI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.Handles unclear requestsYour AI Agent uses natural language understanding to adapt to modern conversational styles.Enhance multilingual supportEngage users globally with seamless language detection and translation in 80+ languages, powered by generative AI.Omnichannel: works across all channels your customers useEasily integrate your AI Agent with various platforms and channels, including website chat, WhatsApp, Slack, and email.Secure by defaultYour AI Agent ensures the utmost security by refusing sensitive or unauthorized requests. Enterprise-grade security and compliance built in.Enterprise-grade guardrailsAI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.Handles unclear requestsYour AI Agent uses natural language understanding to adapt to modern conversational styles.Enhance multilingual supportEngage users globally with seamless language detection and translation in 80+ languages, powered by generative AI.TestimonialsWhat people sayWith over 10,000 clients served, here's what they have to say"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTO"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTO"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTOSecurityEnterprise-grade security & privacyWe take security and compliance seriously. Your data stays yours. Data encryption. Secure integrations. Your AI customer support platform is SOC 2 Type II certified and GDPR compliant.Your data stays yoursYour data is only accessible to your AI agent and is never used to train models.Data encryptionAll data is encrypted at rest and in transit. We use industry-standard encryption algorithms.Secure integrationsWe use verified variables to ensure users can access only their own data in your systems.Chatbase is committed to safeguarding your data.Learn moreLearn moreMake customer service your competitive edgeUse Chatbase to deliver exceptional AI customer support experiences that set you apart from the competition.Build your agent for freeNo credit card required --- Predictable pricing scalable plansDesigned for every stage of your journey.MonthlyYearly20% off yearly plansFree$0per monthGet startedLimited access to models50 message credits/month1 member400 KB per AI agent AI agents get deleted after 14 days of inactivity on the free plan.Hobby$32per month, $384 billed annuallySubscribeEverything in Free +Access to advanced models500 message credits/month5 enabled AI Actions per AI agent10 MB per AI agent2 membersIntegrationsBasic analyticsAttachmentsStandardPopular$120per month, $1,440 billed annuallySubscribeEverything in Hobby +4,000 message credits/month8 enabled AI Actions per AI agent20 MB per AI agent3 membersAPI accessPersonalizationAuto retrain agentsAdvanced integrations (Stripe, Zendesk, and more)Pro$400per month, $4,800 billed annuallySubscribeEverything in Standard +15,000 message credits/month12 enabled AI Actions per AI agent40 MB per AI agent5 membersAdvanced analyticsSources suggestionsTickets as a sourceEnterpriseLet's TalkContact usEverything in Pro +Higher limitsCustom roles & permissionsSSOWhite-labelingAudit logsPriority supportSuccess manager (CSM)SLAsTrusted by10,000+businesses worldwideAdd-onsFine-tune your plan with powerful add-onsAuto recharge creditsWhen your credits fall below the threshold you set, we'll automatically add credits that don't expire to your account, ensuring uninterrupted service.$40per 1000 message creditsGet Add-onExtra agentsAdd extra agents to your workspace.$300per AI agent / yearGet Add-onRemove 'Powered By Chatbase'Remove the Chatbase branding from your deployed agents.$1188per yearGet Add-onCompareCompare all our plansConfigurationMessage credits (monthly)AgentsAI Actions per agentTraining content sizeWorkspace seatsPersonalizationAttachmentsTrainingAuto retrain agentsSources suggestionsTickets as a sourceActivityBasic analyticsAdvanced analyticsIntegrations & APIAPI accessStripeZendeskSalesforceIntercomHubSpotZoho DeskFreshdeskSunshineZapierShopifySlackWhatsAppMessengerInstagramCalendlyWordpressModelLimited modelsAdvanced OpenAI modelsAdvanced Anthropic modelsAdvanced Gemini modelsAdvanced DeepSeek modelsAdvanced Meta modelsAdvanced MoonshotAI models5010400 KB1 member5001510 MB2 members4,0001820 MB3 members15,00011240 MB5 membersMonthlyYearlyFree0/ month$0 billed annuallyGet startedConfigurationMessage credits (monthly)50Agents1AI Actions per agent0Training content size400 KBWorkspace seats1 memberPersonalizationAttachmentsTrainingAuto retrain agentsSources suggestionsTickets as a sourceActivityBasic analyticsAdvanced analyticsIntegrations & APIAPI accessStripeZendeskSalesforceIntercomHubSpotZoho DeskFreshdeskSunshineZapierShopifySlackWhatsAppMessengerInstagramCalendlyWordpressModelLimited modelsAdvanced OpenAI modelsAdvanced Anthropic modelsAdvanced Gemini modelsAdvanced DeepSeek modelsAdvanced Meta modelsAdvanced MoonshotAI modelsFAQGet answers to the most commonly asked questionsHow do message credits work?When are my message credits renewed?How do auto-recharge message credits work?What is the difference between subscription credits and auto-recharge credits?How many users can use my agent?How do I know final the size of my document?How much data can I give one agent?TestimonialsWhat people sayWith over 10,000 clients served, here's what they have to say"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTO"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTO"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."Marc ManaraHead of Startups"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."Ann DonieProduct Owner10,000+businesses trust Chatbase"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."Mark KupfermanCMO"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."Jesús FrancoCTOMake customer service your competitive edgeUse Chatbase to deliver exceptional AI customer support experiences that set you apart from the competition.Build your agent for freeNo credit card required✕Hi 👋 looking to deploy a conversational AI agent?Tell me your use case and I'll help you figure out if Chatbase is the right fit. --- Connect with our sales teamExplore how Chatbase can support your use case and get a custom demo tailored for your business.Fill in the formNameWork emailCompany sizeSelect company size1-1011-2021-99100-500500+How can we help you?We're an agencySubmit"Chatbase is an excellent AI chat solution for businesses. Onboarding is very fast, and training is surprisingly easy even when you have a lot of internal information to organize. The best part is the direct impact on the end user: the experience is smooth, the answers are accurate, and it significantly reduces friction in customer support."Jesús FrancoIT Manager, Synergym (160+ gyms in Europe)Trusted by10,000+businesses worldwideFeaturesWhat's included in EnterpriseDedicated account managerEnjoy 24/7 support, monitoring, and guidance from your expert.Custom integrationsWe build tailored integrations to seamlessly fit your internal tools and workflows.SLA guaranteesEnjoy enterprise-grade uptime, reliability, and support with SLAs.Advanced security featuresIncludes SSO, detailed audit logs, and robust custom security controls for compliance.Prioritized features on roadmapInfluence our roadmap by shaping what we build next based on your enterprise needs.Higher limitsAccess increased usage limits across agents, sources, and message volume to scale."Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent.""Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."SecurityEnterprise-grade security & privacyWe take security and compliance seriously. Your data stays yours. Data encryption. Secure integrations. Your AI customer support platform is SOC 2 Type II certified and GDPR compliant.Your data stays yoursYour data is only accessible to your AI agent and is never used to train models.Data encryptionAll data is encrypted at rest and in transit. We use industry-standard encryption algorithms.Secure integrationsWe use verified variables to ensure users can access only their own data in your systems.Chatbase is committed to safeguarding your data.Learn moreLearn moreMake customer service your competitive edgeUse Chatbase to deliver exceptional AI customer support experiences that set you apart from the competition.Build your agent for freeNo credit card required --- Let's get you startedSecurely create your account in seconds.Sign up with GoogleOREmailPasswordConfirm PasswordSign upBy continuing, you agree to our Terms of Service and Privacy Policy.Already have an account?LoginSign Up - Chatbase✕Hi 👋 looking to deploy a conversational AI agent?Tell me your use case and I'll help you figure out if Chatbase is the right fit.