crisp.chatFreemiumAI tool

Crisp

AI customer support platform with Hugo AI agent, live chat, shared inbox, CRM, knowledge base, campaigns and omnichannel automation.

Crisp AI customer support platform preview

Crisp helps businesses centralize conversations, automate support with AI agents, manage customer data, run campaigns and build omnichannel support workflows.

Pricing plans
Free
Free
0 USD/mo

Free forever plan for a first shared inbox, chat widget and basic support workflows.

Mini
45 USD/mo

Plan for early-stage companies, priced per workspace, with shared email inbox, 4 seats and included AI credits.

Essentials
95 USD/mo

Full-featured support platform plan with omnichannel inbox, AI chatbot, workflows, knowledge base and analytics.

Plus
295 USD/mo

AI-powered omnichannel support suite for medium-sized teams with expanded automation, AI credits and advanced support features.

Enterprise

Custom plan for large-scale companies needing dedicated features, onboarding and personalized SLAs.

Detailed overview

Crisp is an AI-first customer support platform for startups, ecommerce brands, SaaS teams and support organizations. The official site positions Crisp as a complete suite around Hugo, its AI support agent teammate, with chat widget, shared inbox, AI chatbot, CRM, knowledge base, ticketing, campaigns, analytics, workflow automation and omnichannel channels such as WhatsApp, Instagram DMs, SMS, Line and more. Public pricing lists Free Forever, Mini at $45 per month per workspace, Essentials at $95 per month per workspace, Plus at $295 per month per workspace and Enterprise as a custom plan. Crisp's partnership page verifies a marketing program with either a 20% discount code or 20% cashback affiliate link for one year on new Essentials or Plus customers.