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Next-gen AI for Customer Engagement PlatformTap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.Transform your operations and increase efficiency by up to 500%!Start for FreeYour browser does not support the video tag.Loved by 100,000+users across industriesCreate AI Agents & solve all chats in 3 stepsNo rocket science practice required. Do everything like a going for walk.Sign up for Free#1No credit card required. Try it free & see how AI works.Customize your AI Agent#2Go live in minutes with our templates or go in details with our visualized Workflow.Bot nameMy CX Genie|Go live at any platforms you want#3Just click to connect your AI Agent to any platform you want. Let AI start doing the work for you.Your BotHello!Today, 22:02Hello, what can I do for you?Today, 22:02See CX Genie in actionAutomation and all the way CX Genie can transform your business.Sale AutomationCollect Lead AutomationCustomer Support AutomationMulti-channel SupportCustomer Support Team PerformanceYour browser does not support the video tag.CX Genie can learn your product list and recommend the accurate product match your customer needThe solutions you need for outstanding customer supportAs one of our customers said - CX Genie replaces more than 9 different softwaresand provides the entire customer service operation.Customer Support TeamAgencyE-commerce BusinessCustomer SupportAll RoundersPricingBook DemoUse AI chatbots to engage visitors, qualify leads by asking key questions and route them to the appropriate sales teams.Intelligent Conversational AIMulti-Source ResponsesLearning from ConversationsIdeal for teams needing a smart support system with Ticket Management, HelpDesk and AI Agent all in one platform.AI Auto-ReplyProvide 24/7 support in multiple languages and respond to your customers in under 10 seconds.HelpdeskEasily manage a large support team with flexible chat assignment methods and track performance with CSAT reports.Ticket ManagementKeep support organized, efficient and stress-free for your team and customers.Others features to power your businessOther features that can help you streamline your bussinesswith chatbotEmotion & Intent DetectionAI Collect Lead FormsCustom Chat FlowsTrack Team ActivityCSAT ReportAuto Collect FeedbackCollect Phone/EmailAuto-tagging by AIPlans that fit your needsTap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.Transform your operations and increase efficiency by up to 500%!AI-driven FeaturesNo learning curveNo credit card requiredMonthlyAnnually (Save up to 16%)FreeStart right away.AI Agent, AI Auto ReplyWorkflowLive ChatHelp Desk1 seat only200 conversations/month.Always FreeSign up nowStarterMore seats & chats volume. Suitable for solo founders & small businesses.Everything from FreeWorkflowLive ChatHelp Desk5 seats5.000 conversations/month.$39.99/ monthGet started nowTeamMore seats, chats volume & more features. Suitable for companies with small CS team.Everything from StarterWorkflowLive ChatHelp DeskTicketMailbox15 seats15.000 conversations/month.Most Value$89.99/ monthGet started nowBusinessUnlimited seats, more chats volume & white label. Suitable for Brands with large CS team & Agencies.Everything from TeamWorkflowLive ChatHelp DeskTicketMailboxBot for Multiples BrandsWhite LabelUnlimited seats60.000 conversations/month.$249.99/ monthGet started nowEnterpriseThe Global use, no limit, no border of scale. Make your business could operate 24/7.Got Everything from BusinessCustom AI Training ModelSAML SSOCustomized AI Model24/7 SupportSpecific solution for Enterprise99.9% SLA commitmentdedicated infrastructureLet’s talkGet StartedSee what people love about CX GenieTony_UpbaseVerified purchaser5Powerful AI assistant with mobile app & easy handoverI purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.natasha00Verified purchaser5The more I train it, the better it gets. Highly recommend!CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!ljs.graphics1Verified purchaser5The mobile app and live chat is AmazingOverall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.jass_Verified purchaser5Great product overallThis tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.seb_Verified purchaser5Works really great!I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.Waldemar_RamosVerified purchaser5This chatbot replaces more than 6 software and provides the entire customer service operationAt the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.apps007Verified purchaser4Lots of potentialThey seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:1. Seamless integration between human agents and AI agents.2. Educating the AI based on human agents input.3. Workflows to enhance how the bot interacts with people.There are still some bugs here and there but on the whole it's a usable product with a lot of potential.onecupVerified purchaser5Amazing PlatformThis platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.info9927kVerified purchaser5Actively being developedCX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.dinnoleonVerified purchaser5The Cochinita Pibil of chatbots5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.Sebastian CVerified purchaser5Highly recommended product!We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!Viktor SVerified purchaser5You are my painkiller!It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.natasha00Verified purchaser5The more I train it, the better it gets. Highly recommend!CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!ljs.graphics1Verified purchaser5The mobile app and live chat is AmazingOverall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.jass_Verified purchaser5Great product overallThis tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.seb_Verified purchaser5Works really great!I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.Waldemar_RamosVerified purchaser5This chatbot replaces more than 6 software and provides the entire customer service operationAt the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.apps007Verified purchaser4Lots of potentialThey seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:1. Seamless integration between human agents and AI agents.2. Educating the AI based on human agents input.3. Workflows to enhance how the bot interacts with people.There are still some bugs here and there but on the whole it's a usable product with a lot of potential.onecupVerified purchaser5Amazing PlatformThis platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.info9927kVerified purchaser5Actively being developedCX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.dinnoleonVerified purchaser5The Cochinita Pibil of chatbots5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.Sebastian CVerified purchaser5Highly recommended product!We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!Viktor SVerified purchaser5You are my painkiller!It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.FAQsWhat does "5000 conversations" mean?You can have up to 5,000 separate conversations. Each time a customer starts a chat, it counts as one conversation. If a customer starts a chat but leaves without replying, it still counts as one conversation.What happens if I exceed the message limit in my plan?When your conversation limit is reached, only the AI reply feature will be temporarily paused. All other features will continue to work as usual. If you want the AI to keep responding, you can either upgrade your plan or contact us to purchase extra conversations.Can I create unlimited bot?Yes! With our subscription plan, you can create as many bots as you need - no limit.Will our agents be notified when a customer chats with the bot?Yes, absolutely! Your agents will be notified in real time when someone starts chatting with the bot - with sound alerts included.Can I modify the contact's information of the customer?Yes, you can. Simply go to the Contact List and update the details as needed. If you need help, feel free to book a demo with us!How many workspaces can I create with one account?There’s no limit - you can create as many workspaces as you need.How do I connect the chatbot to other platforms?Go to Platform Integration in your dashboard, then select the platform you’d like to connect - it only takes a few clicks.If I buy a subscription plan, will it apply to all workspaces?Unfortunately, no. Each subscription plan only applies to one workspace, so you’ll need to purchase a separate plan for each additional workspace.Can I change bot's default reply language?Yes! Just go to your bot settings, open the General Information section, and select your preferred reply language.Which AI model does CX Genie use by default?CX Genie currently uses the ChatGPT-4o model for all chatbots by default.How do I add a team member to my workspace?Go to Settings > Roles & Permissions, then click Add Member to invite a new team member to your workspace.Do CX Genie chatbots support multiple languages?Yes! CX Genie chatbots support nearly 200 languages, so your bot can communicate with customers from all over the world.Get More From CX Genie: Join Our DiscordCX Genie is a Community-Led Growth product. We listen to feedback, quickly respond to issues and keep improving the experience for everyone.Join our Discord CommunityHere's what awaits you:Faster SupportGet real-time support and insights.Instant updatesGet tips, new features & promos from CX Genie.AI business communityLearn and connect with experts using AI for businessUnlock exclusivesGet early access to new features and add-ons for free.We respect your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept All”, you consent to our use of cookies. Cookie PolicyReject allAccept all --- 💻 Chat with Our Developers•Join our Discord to talk directly with the devs. Share your feedback and ideas!Plans that fit your needsTap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.Transform your operations and increase efficiency by up to 500%!AI-driven FeaturesNo learning curveNo credit card requiredMonthlyAnnually (Save up to 16%)FreeStart right away.AI Agent, AI Auto ReplyWorkflowLive ChatHelp Desk1 seat only200 conversations/month.Always FreeSign up nowStarterMore seats & chats volume. Suitable for solo founders & small businesses.Everything from FreeWorkflowLive ChatHelp Desk5 seats5.000 conversations/month.$39.99/ monthGet started nowTeamMore seats, chats volume & more features. Suitable for companies with small CS team.Everything from StarterWorkflowLive ChatHelp DeskTicketMailbox15 seats15.000 conversations/month.Most Value$89.99/ monthGet started nowBusinessUnlimited seats, more chats volume & white label. Suitable for Brands with large CS team & Agencies.Everything from TeamWorkflowLive ChatHelp DeskTicketMailboxBot for Multiples BrandsWhite LabelUnlimited seats60.000 conversations/month.$249.99/ monthGet started nowTop Solution for your EnterpriseCX Genie can learn your product list and recommend the accurate product match your customer needOperate your EnterpriseThe Global use, no limit, no border of scale. Make your business could operate 24/7.Got Everything from BusinessCustom AI Training ModelSAML SSOCustomized AI Model24/7 SupportSpecific solution for Enterprise99.9% SLA commitmentdedicated infrastructureLet’s talkGet StartedLoved by 100,000+users across industriesCompare CX Genie plansGet started with the free plan. No credit card required.FreeStarterMost ValueTeamBusinessEnterprisePricing (all prices in USD)Price / month (billed annually)Price / month (billed monthly)$0,00$0,00$33.67(-16%)$39.99$75.67(-16%)$89.99$219.67(-16%)$249.99Contact usChatbot FeaturesAI AssistantAI AgentAI Auto ReplyLivechatWorkflowNumber of chatbotsKnowledge baseBot for multiples brandsCustomized training model1 chatbot only20 documentsUnlimited Chatbot100 documentsUnlimited ChatbotUnlimited documentsUnlimited ChatbotUnlimited documentsUnlimited ChatbotUnlimited documentsBased on requestHelpdeskChat managementTicket managementAI SuggestionsTotal seatsTotal conversations1 seat only200conversations/month5 seats5,000conversations/month15 seats15,000conversations/monthUnlimited seats60,000conversations/monthUnlimited seatsBased on requestPowerful featuresEmail boxWhite labelAPI AccessChannelsWebsiteMobileIntegrations10+ integrations10+ integrations10+ integrations10+ integrations10+ integrationsFAQsWhat does "5000 conversations" mean?You can have up to 5,000 separate conversations. Each time a customer starts a chat, it counts as one conversation. If a customer starts a chat but leaves without replying, it still counts as one conversation.What happens if I exceed the message limit in my plan?When your conversation limit is reached, only the AI reply feature will be temporarily paused. All other features will continue to work as usual. If you want the AI to keep responding, you can either upgrade your plan or contact us to purchase extra conversations.Can I create unlimited bot?Yes! With our subscription plan, you can create as many bots as you need - no limit.Will our agents be notified when a customer chats with the bot?Yes, absolutely! Your agents will be notified in real time when someone starts chatting with the bot - with sound alerts included.Can I modify the contact's information of the customer?Yes, you can. Simply go to the Contact List and update the details as needed. If you need help, feel free to book a demo with us!How many workspaces can I create with one account?There’s no limit - you can create as many workspaces as you need.How do I connect the chatbot to other platforms?Go to Platform Integration in your dashboard, then select the platform you’d like to connect - it only takes a few clicks.If I buy a subscription plan, will it apply to all workspaces?Unfortunately, no. Each subscription plan only applies to one workspace, so you’ll need to purchase a separate plan for each additional workspace.Can I change bot's default reply language?Yes! Just go to your bot settings, open the General Information section, and select your preferred reply language.Which AI model does CX Genie use by default?CX Genie currently uses the ChatGPT-4o model for all chatbots by default.How do I add a team member to my workspace?Go to Settings > Roles & Permissions, then click Add Member to invite a new team member to your workspace.Do CX Genie chatbots support multiple languages?Yes! CX Genie chatbots support nearly 200 languages, so your bot can communicate with customers from all over the world.Get More From CX Genie: Join Our DiscordCX Genie is a Community-Led Growth product. We listen to feedback, quickly respond to issues and keep improving the experience for everyone.Join our Discord CommunityHere's what awaits you:Faster SupportGet real-time support and insights.Instant updatesGet tips, new features & promos from CX Genie.AI business communityLearn and connect with experts using AI for businessUnlock exclusivesGet early access to new features and add-ons for free.We respect your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept All”, you consent to our use of cookies. Cookie PolicyReject allAccept all --- 🙋‍♂️ Need Help? Get Instant Support!•Join our Discord for real-time support from our team and community. Your questions answered fast!CX Genie Referral ProgramUnlock Earnings & Partner with Us for SuccessJoin our Referral Program to drive growth for yourself or your business and help deliver exceptional customer experiences with CX Genie's powerful customer support tools.Get Started TodayJoin 100,000+ users across industriesDesigned for businesses of all sizes seeking to enhance their customer support operations with cutting-edge AI technology tailored specifically to your unique needs.Access Premier Support and ResourcesWhy Partner with CX Genie?Earn High CommissionsEarn up to 50% commission on every referral, boosting your income.Offer Exclusive DiscountsShare a 25% discount on subscriptions with your audience, making it easier to attract and convert customers.Promote Cutting-Edge ToolsPartner with an AI-driven customer support platform that follows industry trends and is continuously updated with the latest features.Flexible and Supportive ProgramWhether you're an individual or a business, our Referral program offers tailored resources and support to help you succeed.Referral Program TiersFind the Perfect Fit for Your GoalsCX Genie Advocate(Open to everyone)Perfect for individuals, content creators, and small businesses.Join as CX Genie AdvocateEarn 30% commissionReceive 30% of the revenue generated by paid users you refer for the first 12 months.Exclusive Discount for Your Network:Share a 25% discount code with your audience, valid on any CX Genie subscription.CX Genie Business Partner(For Companies & Influencers)Ideal for businesses, influencers, and communities looking for a premium partnership, or anyone who has previously purchased a CX Genie Lifetime deal.Apply for CX Genie Business PartnerEarn 50% Commission:Earn 50% of the revenue generated by paid users you refer for the first 12 months.Enhanced Discount & Benefits:Offer your network a 25% discount on any features or plans, plus gain access to more exclusive perks.How it works1Sign UpCreate your account now or log in to the CX Genie dashboard and navigate to the Affiliate section.2Get Your Referral LinkOnce you’re in the referral section, fill out the short form and you will receive your referral link. You can copy your personalized referral link and start sharing it right away!3Promote & EarnShare your link with your network directly, through your website, social media, email, or any other platform. Earn commissions for every paid user who subscribes through your link.Start earning nowReferral FAQs1. How do I become a part of the CX Genie Referral program?To join our Referral Program, simply log into your CX Genie account and navigate to the "Referral" section in the dashboard. From there, you can easily sign up and receive your unique referral code. No additional requirements for the CX Genie Advocate program; however, the Business Partner program requires a company profile, group, or lifetime deal purchase.2. What are the benefits of joining the CX Genie Referral program?As a CX Genie referral, you can earn significant commissions by referring new customers to our platform. Enjoy up to 50% revenue share for Business Partners and access to exclusive features and discounts. CX Genie Advocates can earn 30% revenue share and offer a 25% discount code to their referrals.3. How does the commission structure work?For CX Genie Advocates, you earn 30% of the revenue from paid users you refer for the first 12 months. Business Partners earn 50% of the revenue for the same period.4. How can I track my referral performance and earnings?You can track your performance and earnings through the dedicated Referral Dashboard available in your CX Genie account. This dashboard provides insights into total sold, total revenue earned and more.5. Who should I contact with any questions about the Referral program?To get support with the referral program, you can reach out to us on our CX Genie Discord, in the Referrals channel, and we will provide support right away.Ready to Get Started ?Join the CX Genie Referral Program Today!Start earning while benefitting from the platform designed to improve your customer support. Whether you’re an individual and a fan of what we do, looking to earn extra income, or a business aiming to expand your offerings, CX Genie’s Referral Program is the perfect opportunity.Start earning nowWe respect your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept All”, you consent to our use of cookies. Cookie PolicyReject allAccept all --- 🙋‍♂️ Need Help? Get Instant Support!•Join our Discord for real-time support from our team and community. Your questions answered fast!Product VideosKnowledge BaseOct 02 2023FeedbackOct 02 2023Live Chat PortalOct 02 2023Customizing Agent Appearance & ResponsesOct 02 2023Sign up to createfree AI chatbotSign up nowJoin our newsletter!Sign up for our weekly newsletter and stay ahead of the curve with the latest AI innovations, CX Genie updates, and much more.SubscribeWelcome to CX Genie,where falling behind on AI is not an option!Experience personalized AI chat support that's as effortless as flipping a switch – simple in both pricing and setup. Join us and stay ahead with AI-powered solutions!Build your own chatbotNo credit card requiredNow available onWe respect your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept All”, you consent to our use of cookies. Cookie PolicyReject allAccept all