Virtualspirits.com

VirtualSpirits Overview Chatbot BasicsChatbot BenefitsHow it worksChatbot FeaturesChatbot ExamplesChatbots Chatbot for BusinessChatbot for EcommerceChatbot for UniversityChatbot for CarsChatbot for SupportChatbot for ServiceChatbot for LeadsChatbot for WebsiteChatbot for HealthcareChatbot for TravelChatbot for FinanceChatbot for GovernmentPricingBlogCustomer Stories Login english Try for Free Contact Sales VirtualSpirits Conversational Marketing Engage customers from any channel using Chatbots and Live. WhatsApp Chatbot, Web Chat, FB messenger, Instagram. Chatbots & Multi-channel Messaging Conversational Platform. Free Trial 30 Days. No Coding Required. Get Started for Free Contact Sales AI-powered Conversational solutions for Brand, Store, University, Business, Agency, Food, Travel, Cars and more. Chatbots & Conversational by Industry Learn how to build conversational solutions for your business. ECommerceConversational commerce for brands and stores MarketingConversational advertisement and lead generation WebsiteConversational solutions for website conversions SupportConversational support with 24/7 answers and human operators solutions Combine Chatbots and Live Across Channels Create one-on-one conversational experience combining chatbots and human operators with automations/APIs across WhatsApp, Web Chat, FB messenger, Instagram. Add easily to your website Create an account then Copy & Paste our script into your site. It's a simple as that. Integrate with your sales processes Get chatbot notifications in the control panel and send leads to your sales team by email and CRM Chatbot usage and sharing options Your chatbot can be used as a chat widget, embedded frames in your pages, or as a conversational page. Share it via web, email, SMS, WhatsApp, and more. FAQ 1. Is it easy to build a chatbot? Yes. With a simple and friendly platform, Virtual Spirits chatbot allows you to design the conversation you want. Within few minutes your chatbot can be up and running on your website. 2. Can I create a chatbot without knowing how to code? Sure. Virtual Spirits makes it possible to build high converting chatbots without knowing how to code. In the chatbot control panel, you can add and remove steps to your conversation and create the right script to collect quality leads. 3. How do I share my chatbot? There are many ways to use and share your Chatbot. You can add your chatbot as a chat widget to your website, embed it as a frame within your pages, use it as a conversational page or use a dedicated link to share it by SMS, WhatsApp, Emails, Facebook and so on. 4. Is their a free trial? Yes. You may signup without a credit card and try the chatbot for 30 days for free. You may choose to upgrade to one of our paid plans for additional traffic and extra features. 5. Will my visitors like talking with a chatbot? Absolutely. But go and try it for yourself. Our users share that they have increased conversion by up to x4 since adding the chatbot to their website. People love talking with the chatbot! Make Your Business Conversational Get Started for Free Contact Sales --- VirtualSpirits Overview Chatbot BasicsChatbot BenefitsHow it worksChatbot FeaturesChatbot ExamplesChatbots Chatbot for BusinessChatbot for EcommerceChatbot for UniversityChatbot for CarsChatbot for SupportChatbot for ServiceChatbot for LeadsChatbot for WebsiteChatbot for HealthcareChatbot for TravelChatbot for FinanceChatbot for GovernmentPricingBlogCustomer Stories Login english Try for Free Contact Sales VirtualSpirits Chatbot Basics » What Is a Chatbot? Why Should I Use a Chatbot? Chatbot Tips for Beginners Top 10 Chatbot Features Chatbot for Lead Generation Chatbot for Customer Service Chatbot for Ecommerce What Is a Chatbot?A chatbot is a piece of software that can be programmed to converse with people via chat messages. When added to your website, it helps your customers get information, complete online purchases and have access to a self-service helpdesk. The chatbot is available 24/7 to reach out to your website’s visitors. You can use it to capture their attention, start a conversation, resolve queries, find new customers and get better conversions.To put it simply, a website chatbot is like a digital front desk representative that welcomes customers to your store and offers them the help they need. Modern internet users are already familiar with artificial intelligence (AI) powered chatbots. They find these friendly chatbots easy to talk to, and efficient at getting them all kinds of help – from pulling out relevant product information, all the way to solving technical problems – without having to wait for human assistance. Chatbots exist on different platforms such as websites, instant messaging apps, Facebook Messenger, WhatsApp, and more.What changes for your website when you create a chatbot? When a visitor arrives at a website, there is a small window of opportunity for him to make a decision (buy a product, use a service, place a request for a follow-up, etc.). But just because the website has a lot of information doesn’t mean that it is easy for the visitor to find what he needs. Websites are designed for storing and presenting information. You will often find website menus that are packed with different categories, products and services. But when need to find something as quickly as possible, these menus can be hard to navigate. In fact, 90% of visitors leave websites without taking any action.Enter chatbots!A chatbot engages your website’s visitors 24/7 and gets their attention right from the start. All they have to do is talk to the chatbot to get their questions answered, find help navigating the website, and remove any obstacles preventing them from making a purchase. They can use their own words to ask a question and instantly get the answer they are looking for. In short, a website chatbot can increase conversions of new customers.Different types of chatbotsBefore you can build an effective chatbot, you need to know its purpose. There are many variations of chatbots. Each has its own specific process flow designed to achieve a specific business goal. But generally speaking, we can categorize most chatbots into one of the following three types:1. Lead Generation ChatbotA lead generation chatbot reaches out to every visitor on your website 24/7, answers questions and finds new customers without the need for a human operator. It gets the names, phone numbers and email addresses of leads and sends you these contact details so you can close the sale. It can respond to all presales questions, and even learns from visitor interactions to help you improve your answers.This type of chatbot is highly popular for generating car dealership leads, school registration leads, medical services leads, professional services, B2B leads, and ecommerce sales leads. Businesses using a lead generation chatbot have seen their leads increase by up to 4 times.Lead generation chatbot conversation example:Here is an example of a conversation between a lead generation chatbot and a visitor on a car dealership website.Chatbot: "Welcome to our car dealership! How may I help you?"Visitor: "I am looking for a secondhand vehicle"Chatbot: "Our dealership specializes in quality used cars that we handpick, inspect and maintain ourselves. Are you interested in a specific brand or model?"Visitor: "Do you have Ford cars available?"Chatbot: "We have different models of Ford cars such as Mondeo, Focus, Fiesta, Mustang Raptor and more. One of our representatives can talk to you about your requirements and make a recommendation. Would you like to get offers for Ford used cars?"Visitor: "Yes"Chatbot: "I will be happy to help you get offers from our team. Please type your phone number." Visitor: "123-456-789"Chatbot: "Thank you, I have saved your phone number. What is your name?"Visitor: "David Davidson"Chatbot: "For us to provide you with the best offers, can you please tell me what your budget is?"Visitor: "$5,000 to $7,000"Chatbot: "Thank you. One of our representatives will contact you as soon as possible."2. Ecommerce ChatbotEcommerce website owners use chatbots to engage with their website's visitors and keep them from leaving the website. By answering the visitors' questions, an ecommerce chatbot removes obstacles and drives new customers to complete purchases online.This type of chatbot is popular among all types of ecommerce websites, SaaS (software-as-a-service) companies, travel agencies, cinemas, and more. An ecommerce chatbot can increase your online sales from existing traffic by as much as 300%!Ecommerce chatbot conversation example:Here is a sample conversation between an ecommerce chatbot and a potential customer on a footwear store’s website.Ecommerce Chatbot: “Welcome to the ABC Shoes website! How can I help you?”Visitor: "How do I know what is the right shoe size for me?"Ecommerce Chatbot: “All our featured brands have a Size Chart to help you find the right fit for your footwear. You will find the chart on each brand page below the available sizes. Do you need further assistance?"Visitor: "What happens if the size I ordered is wrong? Can I return the product?"Ecommerce Chatbot: “You can return or replace the items you have purchased in any of our stores around the country within 60 days of purchase. To read more about our Return and Exchange Policy click here: Returns and Exchanges"Visitor: “What are the delivery options?”Ecommerce Chatbot: “We provide 3 delivery options for online purchases:1. Collect from store – Free, up to 2 days from online order.2. Post Delivery – Free, 7-10 business days. 3. Express Delivery – $10 for express delivery to your doorstep, 2-3 business days."3. Customer Service ChatbotA customer service (support) chatbot acts as an automated 24/7 support representative on your website. It can answer hundreds of questions instantly without the need for a human operator. By learning to respond to all frequently asked questions, it reduces support enquiries reaching your phone or email. In case a customer has a complex or atypical issue that the chatbot can’t solve, it connects them with human support through a built-in form or LiveChat intervention.This type of chatbot is a popular website feature for higher education, government agencies, healthcare platforms, and a variety of other online services. It is highly effective at providing technical support, troubleshooting and off-hour resolution with results that include up to 80% reduction in phone calls and emails.Customer service chatbot conversation example:Here is what a conversation between a customer service chatbot and a student on a university website looks like.Chatbot: “Hello, and welcome to the University Support Desk. How may I help you?”Student: “I need help with my studies”Chatbot: “There is a wide range of learning support available at our University. I will be happy to help you with questions about our Academic Learning Centre, the UniLibrary, Self-Help Resources for Students, and much more. What kind of help do you need?"Student: "I need help with referencing my assignment"Chatbot: “If you require advice on referencing, check out our webpage and download your FREE referencing guide here: Referencing Guide You will also be able to submit your draft for feedback on your assignment’s structure, grammar, punctuation, spelling and referencing.Do you need any additional help?”Student: “Is there a referencing style I should follow?”Chatbot: “You will be able to check what referencing style to use for each unit in the Unit Profile, which can be found in the Handbook by searching for the unit and clicking your Profile link. If you still need help you can click here to contact us: Contact Us”Student: "Contact Us"Chatbot: “Need help? We’re here for you! Please fill the contact from below and we will get back to you.”As an ultra-efficient, quick-learning, user-friendly conversation tool, there is a lot that a chatbot can do for your website. The key is to know what kind of chatbot you need and how best to leverage it for your business. Make Your Business Conversational Get Started for Free Contact Sales --- VirtualSpirits Overview Chatbot BasicsChatbot BenefitsHow it worksChatbot FeaturesChatbot ExamplesChatbots Chatbot for BusinessChatbot for EcommerceChatbot for UniversityChatbot for CarsChatbot for SupportChatbot for ServiceChatbot for LeadsChatbot for WebsiteChatbot for HealthcareChatbot for TravelChatbot for FinanceChatbot for GovernmentPricingBlogCustomer Stories Login english Try for Free Contact Sales VirtualSpirits Chatbot Benefits: Potential customers are already on your website. You are missing sales. You have right now potential customers already on your website thanks to your marketing, campaigns, advertisement, emails and SEO. But once they are on your site you do not proactively reach out to them to get their attention and start a conversation. Then within a few minutes they are leaving your site without leaving any contact information. And you are losing these potential sales maybe forever. Reach potential customers with your chatbot The solution is to reach potential customers with your chatbot 24/7, to capture their attention and start a conversation. Using your own sales speech the chat helps you promote your business and find new customers. Help visitors with instant answers Potential customers have questions that block the sales process and these need to be handled quickly. The system learns which questions are asked by your visitors. You can add your own answers so visitors get responses instantly. Generate leads The chatbot is finding new customers and generating leads for you. You will receive fresh leads from potential customers on your website directly to your email. These potential customers are giving you their phone numbers and emails so you can get back to them to continue the sale. ChatBot and LiveChat You can choose to use only your chatbot, livechat, or combine both. You're in control and choose what's right for your business. We are here to help VirtualSpirits lets you manage your chat by yourself, but our support team is here for any questions or tips about the software. Make Your Business Conversational Get Started for Free Contact Sales This website uses cookies to offer you a better experience. By using our website you consent to our use of cookies. Read more privacy policy   OK --- VirtualSpirits Overview Chatbot BasicsChatbot BenefitsHow it worksChatbot FeaturesChatbot ExamplesChatbots Chatbot for BusinessChatbot for EcommerceChatbot for UniversityChatbot for CarsChatbot for SupportChatbot for ServiceChatbot for LeadsChatbot for WebsiteChatbot for HealthcareChatbot for TravelChatbot for FinanceChatbot for GovernmentPricingBlogCustomer Stories Login english Try for Free Contact Sales VirtualSpirits How do you get more leads and sales with the Chatbot on your website 1. Add to your website in 5 minutes Click on "get started" to create an account. Copy & paste a few lines of code into your site. Your Chat is ready and working at your website 2. Automatic Chatbot 24/7 Potential customers arrive at your website. The chatbot reaches out to them 24/7 in order to capture their attention, start a conversation, help with answers, and find new customers. 3. You get fresh leads from visitors Use the 30 Day Free Trial to see how you generate leads out of your existing website visitors. You will receive fresh leads directly to your email. These potential customers are giving you their phone numbers and emails so you can get back to them to continue the sale. Additional information and chat history can be accessed from the control panel. 4. LiveChat When you are online you can watch the Chatbot and intervene in LiveChat whenever you want. You can also turn off the automatic chat completely and handle all visitors in LiveChat. Find out what works best for you. 5. Fine-tune your chat The Chatbot comes with default settings. You can fine-tune it to your needs. - Personalize the chat window with colors, images, logo. - Change the chat scripts to your own sales speech. - Add your own answers so visitors get responses instantly. Make Your Business Conversational Get Started for Free Contact Sales This website uses cookies to offer you a better experience. By using our website you consent to our use of cookies. Read more privacy policy   OK