Univw.AI

ProductCustom Dashboards, Reports and AnalyticsAutomated Call QAExternal AutomationsAgent CoachingNotes and SummariesProduct FeaturesCustom Dashboards, Reports and AnalyticsActionable reporting on critical call centre metricsAutomated Call QAHassle free automatic script adherenceExternal AutomationsEmails, webhooks and more to work for youAgent CoachingAI based personalised coachingNotes and SummariesIntelligent summarisation and notesEnhance Business Efficiency with Powerful FeaturesTry it nowSolutionResourcesCompany|PricingBook DemoWant to automate Workflows/Tasks for your business? Key Differentiators of UnivwResource Hierarchy-Based Data AccessDesigned to provide resources with access to only the necessary data. This approach promotes efficiency, ensures security and supports a stable environment for sustained growth and success.Control & aggregate data using Resource hierarchyLearn MoreIntegrated Cloud TelephonySeamless Click-To-Call and Robust PII data protection. Leverage call recording / history for analytics to get valuable insights, while transcription allows for evaluating call quality.Boost your Caller and Call efficiency with insightsLearn MoreData from External SourcesBring your data into CRM from various routes like WebHooks, CSV Imports, Pipelines via ETL tools like Zapier from a number of marketing sources like Google, Facebook, LinkedIn etc.Learn How to Bring Data from Any Source with EaseLearn MoreFlexible Workflow EngineModel your custom business flows using our versatile Workflow Engine, with automated work creation, assignments, progress tracking and timely response. Streamlines workflows, improves visibility.Discover how to streamline your processes.Learn MoreDatalake & VisualizationEmpower Your Decision-Making by Seamlessly Merging Transactional, Call, Chat, Geolocation Data and More. Gain Unprecedented Insights and Transform Possibilities into Actionable Solutions.Benefit from the story that your data wants to tellLearn MoreDrive your top line numbers with Univw100%Customer Satisfaction Score0%Turn Around Time0%Customer Service Efficiency100%Business GrowthView how Univw helped improve businessesLearn moreUnivw can work for every one of your use casesSalesRevolutionise your sales approach and drive revenue growth with our feature-rich CRM solutionLearn MoreAutomationRevamp post-sales with advanced features for customer retention and streamlined operationsLearn MoreServicesBoost customer loyalty by 80%. Streamline service job tracking and management from creation to completionLearn MoreCustomer SupportReduce customer support resolution time by 50%, increase satisfaction rates by 75%Learn MoreCurious about Pricing?Step 1 of 3What is the size of your team?1-1011-5051-100101-500501-1000> 1000NextStep 2 of 3Where do you currently work?Afghanistan 🇦🇫Albania 🇦🇱Algeria 🇩🇿AmericanSamoa 🇦🇸Andorra 🇦🇩Angola 🇦🇴Anguilla 🇦🇮Antarctica 🇦🇶Antigua and Barbuda 🇦🇬Argentina 🇦🇷Armenia 🇦🇲Aruba 🇦🇼Australia 🇦🇺Austria 🇦🇹Azerbaijan 🇦🇿Bahamas 🇧🇸Bahrain 🇧🇭Bangladesh 🇧🇩Barbados 🇧🇧Belarus 🇧🇾Belgium 🇧🇪Belize 🇧🇿Benin 🇧🇯Bermuda 🇧🇲Bhutan 🇧🇹Bolivia, Plurinational State of 🇧🇴Bosnia and Herzegovina 🇧🇦Botswana 🇧🇼Brazil 🇧🇷British Indian Ocean Territory 🇮🇴Brunei Darussalam 🇧🇳Bulgaria 🇧🇬Burkina Faso 🇧🇫Burundi 🇧🇮Cambodia 🇰🇭Cameroon 🇨🇲Canada 🇨🇦Cape Verde 🇨🇻Cayman Islands 🇰🇾Central African Republic 🇨🇫Chad 🇹🇩Chile 🇨🇱China 🇨🇳Christmas Island 🇨🇽Cocos (Keeling) Islands 🇨🇨Colombia 🇨🇴Comoros 🇰🇲Congo 🇨🇬Congo, The Democratic Republic of the 🇨🇩Cook Islands 🇨🇰Costa Rica 🇨🇷Cote d'Ivoire 🇨🇮Croatia 🇭🇷Cuba 🇨🇺Cyprus 🇨🇾Czech Republic 🇨🇿Denmark 🇩🇰Djibouti 🇩🇯Dominica 🇩🇲Dominican Republic 🇩🇴Ecuador 🇪🇨Egypt 🇪🇬El Salvador 🇸🇻Equatorial Guinea 🇬🇶Eritrea 🇪🇷Estonia 🇪🇪Ethiopia 🇪🇹Falkland Islands (Malvinas) 🇫🇰Faroe Islands 🇫🇴Fiji 🇫🇯Finland 🇫🇮France 🇫🇷French Guiana 🇬🇫French Polynesia 🇵🇫Gabon 🇬🇦Gambia 🇬🇲Georgia 🇬🇪Germany 🇩🇪Ghana 🇬🇭Gibraltar 🇬🇮Greece 🇬🇷Greenland 🇬🇱Grenada 🇬🇩Guadeloupe 🇬🇵Guam 🇬🇺Guatemala 🇬🇹Guernsey 🇬🇬Guinea 🇬🇳Guinea-Bissau 🇬🇼Guyana 🇬🇾Haiti 🇭🇹Holy See (Vatican City State) 🇻🇦Honduras 🇭🇳Hong Kong 🇭🇰Hungary 🇭🇺Iceland 🇮🇸India 🇮🇳Indonesia 🇮🇩Iran, Islamic Republic of 🇮🇷Iraq 🇮🇶Ireland 🇮🇪Isle of Man 🇮🇲Israel 🇮🇱Italy 🇮🇹Jamaica 🇯🇲Japan 🇯🇵Jersey 🇯🇪Jordan 🇯🇴Kazakhstan 🇰🇿Kenya 🇰🇪Kiribati 🇰🇮Korea, Democratic People's Republic of 🇰🇵Korea, Republic of 🇰🇷Kuwait 🇰🇼Kyrgyzstan 🇰🇬Lao People's Democratic Republic 🇱🇦Latvia 🇱🇻Lebanon 🇱🇧Lesotho 🇱🇸Liberia 🇱🇷Libyan Arab Jamahiriya 🇱🇾Liechtenstein 🇱🇮Lithuania 🇱🇹Luxembourg 🇱🇺Macao 🇲🇴Macedonia, The Former Yugoslav Republic of 🇲🇰Madagascar 🇲🇬Malawi 🇲🇼Malaysia 🇲🇾Maldives 🇲🇻Mali 🇲🇱Malta 🇲🇹Marshall Islands 🇲🇭Martinique 🇲🇶Mauritania 🇲🇷Mauritius 🇲🇺Mayotte 🇾🇹Mexico 🇲🇽Micronesia, Federated States of 🇫🇲Moldova, Republic of 🇲🇩Monaco 🇲🇨Mongolia 🇲🇳Montenegro 🇲🇪Montserrat 🇲🇸Morocco 🇲🇦Mozambique 🇲🇿Myanmar 🇲🇲Namibia 🇳🇦Nauru 🇳🇷Nepal 🇳🇵Netherlands 🇳🇱Netherlands Antilles 🇦🇳New Caledonia 🇳🇨New Zealand 🇳🇿Nicaragua 🇳🇮Niger 🇳🇪Nigeria 🇳🇬Niue 🇳🇺Norfolk Island 🇳🇫Northern Mariana Islands 🇲🇵Norway 🇳🇴Oman 🇴🇲Pakistan 🇵🇰Palau 🇵🇼Palestinian Territory, Occupied 🇵🇸Panama 🇵🇦Papua New Guinea 🇵🇬Paraguay 🇵🇾Peru 🇵🇪Philippines 🇵🇭Pitcairn 🇵🇳Poland 🇵🇱Portugal 🇵🇹Puerto Rico 🇵🇷Qatar 🇶🇦Romania 🇷🇴Russia 🇷🇺Rwanda 🇷🇼Réunion 🇷🇪Saint Barthélemy 🇧🇱Saint Helena, Ascension and Tristan Da Cunha 🇸🇭Saint Kitts and Nevis 🇰🇳Saint Lucia 🇱🇨Saint Martin 🇲🇫Saint Pierre and Miquelon 🇵🇲Saint Vincent and the Grenadines 🇻🇨Samoa 🇼🇸San Marino 🇸🇲Sao Tome and Principe 🇸🇹Saudi Arabia 🇸🇦Senegal 🇸🇳Serbia 🇷🇸Seychelles 🇸🇨Sierra Leone 🇸🇱Singapore 🇸🇬Slovakia 🇸🇰Slovenia 🇸🇮Solomon Islands 🇸🇧Somalia 🇸🇴South Africa 🇿🇦South Georgia and the South Sandwich Islands 🇬🇸Spain 🇪🇸Sri Lanka 🇱🇰Sudan 🇸🇩South Sudan 🇸🇸Suriname 🇸🇷Svalbard and Jan Mayen 🇸🇯Swaziland 🇸🇿Sweden 🇸🇪Switzerland 🇨🇭Syrian Arab Republic 🇸🇾Taiwan, Province of China 🇹🇼Tajikistan 🇹🇯Tanzania, United Republic of 🇹🇿Thailand 🇹🇭Timor-Leste 🇹🇱Togo 🇹🇬Tokelau 🇹🇰Tonga 🇹🇴Trinidad and Tobago 🇹🇹Tunisia 🇹🇳Turkey 🇹🇷Turkmenistan 🇹🇲Turks and Caicos Islands 🇹🇨Tuvalu 🇹🇻Uganda 🇺🇬Ukraine 🇺🇦United Arab Emirates 🇦🇪United Kingdom 🇬🇧United States 🇺🇸Uruguay 🇺🇾Uzbekistan 🇺🇿Vanuatu 🇻🇺Venezuela, Bolivarian Republic of 🇻🇪Viet Nam 🇻🇳Virgin Islands, British 🇻🇬Virgin Islands, U.S. 🇻🇮Wallis and Futuna 🇼🇫Yemen 🇾🇪Zambia 🇿🇲Zimbabwe 🇿🇼Åland Islands 🇦🇽PreviousNextStep 3 of 3What's the best way to reach you?PreviousSubmitStep 4 of 3PreviousA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General ManagerThrilled with the Results !Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.Govind GuptaSenior Director - Business OperationsExceeded Our Expectations !With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.Suraj MudaliarSenior Director - Home LoansA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General ManagerThrilled with the Results !Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.Govind GuptaSenior Director - Business OperationsExceeded Our Expectations !With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.Suraj MudaliarSenior Director - Home LoansA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General Manager --- Discover all the core features of UnivwFree - Easy CRMFully functional Lead managementStart Free TrialEasy Telephony CRMEverything in Easy CRM and TelephonyStart Free TrialFull CRM Everything in Easy Telephony CRM with Advanced tools and analyticsStart Free TrialCustom CRMHandpick your featuresStart Free TrialFeatures ComparisonEasy CRMStart Free TrialEasy Telephony CRMStart Free TrialFull CRMStart Free TrialCustom CRMStart Free TrialLead Management Comprehensive Data ImportCSVCSVCSV + ETL Automation Lead life-cycle management Integrated Cloud telephony Collabrated Sales management Basic customizations module (fields and label's) Automated Lead Distribution Customer 360 management PIA (Performance ? Analytics) moduleBasicAdvanced Notifications managementBasicBasicAdvanced Resource management & Hierarchy based access control Post Sales management Quotation management Contract management Service Ticket management Inventory management End-to-End Audit trail managementHandpick your featureField agent appReports and AnalyticsAdvance CustomizationUnivw, a fully integrated CRM.Our module facilitates the management of leads and sales funnel. The service module helps in ensuring the smooth deployment/delivery of the sold product.Find us onEmail us at connect@univw.aiProduct FeaturesPricingDownload the Univw AppFind us on Email us at connect@univw.aiDownload the Univw App© 2013-23 NoBroker Technologies Solution Pvt. Ltd. --- ProductCustom Dashboards, Reports and AnalyticsAutomated Call QAExternal AutomationsAgent CoachingNotes and SummariesProduct FeaturesCustom Dashboards, Reports and AnalyticsActionable reporting on critical call centre metricsAutomated Call QAHassle free automatic script adherenceExternal AutomationsEmails, webhooks and more to work for youAgent CoachingAI based personalised coachingNotes and SummariesIntelligent summarisation and notesEnhance Business Efficiency with Powerful FeaturesTry it nowSolutionResourcesCompany|PricingBook Demo Amplify your startup's sales success with the right toolsOur CRM for startups boasts essential, easy-to-adopt features for hassle-free implementation, empowering enhanced sales processes with minimal disruptionExplore Key FeaturesInnovative features that can transform your businessLead and Opportunity ManagementHelp users track and manage leads and opportunities, prioritize their sales pipeline, and close deals more effectively.Learn moreLearn MoreTask and Activity ManagementEnable users to create, assign, and monitor tasks, as well as schedule and track meetings, calls, and other interactions.Learn moreLearn MoreService Request ManagementBoost your CSAT scores by efficiently monitoring customer SRs to resolution using Uniview's adaptable approval and escalation processes, ensuring timely responses.Learn moreLearn MoreCollaboration and Team ManagementFacilitate teamwork by providing communication and collaboration tools, centralized document storage, and role-based access control.Learn more.Learn MoreMobile AccessEnsure that users can access key CRM features from their mobile devices, allowing them to work on-the-go and stay connected with their teams.Learn moreLearn MoreExperience a flawless End-To-End Customer Journey with UnivwDiscoverDiscover your customers using features like Calling, Lead Generation, Import bulk leadsLearn MoreConvertPitch the right product to your customer using Product Advisory for Cross Sell/Up Selling purposesLearn MoreRetainImprove customer retention score by 60% using features like Ticket management, & many moreLearn MoreFrom lead generation to performance analysis, we’ve got you coveredStreamline your Sales Efforts with Game Changing FeaturesRequest FREE TrailBook A DemoUnivw has found successful adoption across the following business domainsReal EstateWith Univw, companies like NoBroker are able to manage 50k monthly leads in real estateLearn MoreBFSISuccessfully deployed in a company having INR 100 crores as a monthly transaction of loansLearn MoreRetailUsing Univw, companies in retail industries like Rupyz  increased customer retention ratio by 80%Learn MoreCustomer SupportCompanies like Flipspaces, selling software for 2+ years, achieved significant business growth of 75%Learn MoreA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General ManagerThrilled with the Results !Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.Govind GuptaSenior Director - Business OperationsExceeded Our Expectations !With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.Suraj MudaliarSenior Director - Home LoansA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General ManagerThrilled with the Results !Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.Govind GuptaSenior Director - Business OperationsExceeded Our Expectations !With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.Suraj MudaliarSenior Director - Home LoansA Game-Changer for Our Business !Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !Abhinav YadavDeputy General Manager