mava.app

Mava

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mava.app
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ConsentDetails[#IABV2SETTINGS#]AboutThis website uses cookiesWe use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. [#GPC_BANNER_ICON#][#GPC_TOAST_TEXT#]Consent SelectionNecessary Preferences Statistics Marketing Show detailsDetailsNecessary 7 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cloudflare1Learn more about this providercf.turnstile.uThis cookie is used to distinguish between humans and bots. Maximum Storage Duration: PersistentType: HTML Local StorageCookiebot1Learn more about this providerCookieConsentStores the user's cookie consent state for the current domainMaximum Storage Duration: 1 yearType: HTTP CookieGoogle1Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.test_cookieUsed to check if the user's browser supports cookies.Maximum Storage Duration: 1 dayType: HTTP Cookieapp.cal.com1nextauth.messagePreserves users states across page requests.Maximum Storage Duration: PersistentType: HTML Local Storagecal.com2__cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Maximum Storage Duration: 1 dayType: HTTP Cookie__Secure-next-auth.callback-urlUsed in order to detect spam and improve the website's security. Maximum Storage Duration: SessionType: HTTP Cookiewww.mava.app1_cfuvidThis cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Maximum Storage Duration: SessionType: HTTP CookiePreferences 0 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.We do not use cookies of this type.Statistics 4 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.Hotjar4Learn more about this provider_hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 dayType: HTTP Cookie_hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 yearType: HTTP Cookie_hjTLDTestRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Maximum Storage Duration: SessionType: HTTP Cookie_hjCookieTestCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.Maximum Storage Duration: SessionType: HTTP CookieMarketing 16 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.Embed.ly4Learn more about this provider__Secure-YECStores the user's video player preferences using embedded YouTube videoMaximum Storage Duration: SessionType: HTTP CookieLogsDatabaseV2:V#||LogsRequestsStoreUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDByt-icons-last-purgedNecessary for the implementation and functionality of YouTube video-content on the website. Maximum Storage Duration: PersistentType: HTML Local StorageYtIdbMeta#databasesUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDBGoogle6Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.NIDRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.Maximum Storage Duration: 6 monthsType: HTTP Cookiepagead/1p-user-list/#Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.Maximum Storage Duration: SessionType: Pixel Tracker_gaUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_ga_#Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration: 3 monthsType: HTTP Cookie_gcl_lsTracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Maximum Storage Duration: PersistentType: HTML Local StorageYouTube6Learn more about this provider__Secure-ROLLOUT_TOKENUsed to track user’s interaction with embedded content.Maximum Storage Duration: 180 daysType: HTTP Cookie__Secure-YNIDPendingMaximum Storage Duration: 180 daysType: HTTP CookieLAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded content.Maximum Storage Duration: SessionType: HTTP CookieTESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.Maximum Storage Duration: 1 dayType: HTTP CookieVISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos.Maximum Storage Duration: 180 daysType: HTTP CookieYSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Maximum Storage Duration: SessionType: HTTP CookieUnclassified 11Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.app.cal.com2embed-theme-30min-mava:nicolas-morvan:darkPendingMaximum Storage Duration: PersistentType: HTML Local StoragetimeOption.is24hClockPendingMaximum Storage Duration: PersistentType: HTML Local Storagecal.com1__Secure-next-auth.csrf-tokenPendingMaximum Storage Duration: SessionType: HTTP Cookiedatafa.st3datafast_pageview_statePendingMaximum Storage Duration: SessionType: HTML Local Storagedatafast_session_idPendingMaximum Storage Duration: 1 dayType: HTTP Cookiedatafast_visitor_idPendingMaximum Storage Duration: 1 yearType: HTTP Cookiewidget.mava.app5mava_client_tokenPendingMaximum Storage Duration: PersistentType: HTML Local Storagemava_customer_idPendingMaximum Storage Duration: PersistentType: HTML Local StorageMavaWebChatDBv2#chatPendingMaximum Storage Duration: PersistentType: IndexedDBMavaWebChatDBv2#sessionPendingMaximum Storage Duration: PersistentType: IndexedDBMavaWebChatDBv2#settingsPendingMaximum Storage Duration: PersistentType: IndexedDBCross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#]List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]Cookie declaration last updated on 3/27/26 by Cookiebot[#IABV2_TITLE#][#IABV2_BODY_INTRO#][#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#][#IABV2_BODY_PREFERENCE_INTRO#][#IABV2_LABEL_PURPOSES#][#IABV2_BODY_PURPOSES_INTRO#][#IABV2_BODY_PURPOSES#][#IABV2_LABEL_FEATURES#][#IABV2_BODY_FEATURES_INTRO#][#IABV2_BODY_FEATURES#][#IABV2_LABEL_PARTNERS#][#IABV2_BODY_PARTNERS_INTRO#][#IABV2_BODY_PARTNERS#]AboutCookies are small text files that can be used by websites to make a user's experience more efficient.The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal informationAllow allCustomizeAllow selectionDenyLog inSIGN UP FREEGet StartedAI-Powered Support Platform for Community-Driven CompaniesMava lets you support your community across Discord, Telegram, and Slack with AI-powered responses and one shared inbox.Get Started FreeBe up and running in 20 minutes and reduce tickets by 60%No items found.3.5M+Private Tickets3,000+Communities150K+Public AI Responses60%Ticket Recution with AIThe AI-powered support platform for community-driven companiesCommunity ChannelsMava integrates with Telegram, Slack and Discord. Receive support tickets from all channels in one inbox, and let Mava’s AI handle repetitive questions in public channels.Web ChatAdd a web chat to your website in minutes, customize the widget to match your brand, and engage with your users in real-time to boost satisfaction and conversion.Shared InboxSeamlessly handle thousands of tickets while ensuring nothing falls through the cracks. Streamline workflows and enhance collaboration with features such as status tracking, custom views & automationsAI SupportTrain Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover. AnalyticsTrack your team's support performance with Mava's built-in analytics. Monitor response times, AI resolution rates, ticket volume trends, and customer satisfaction — all from one dashboard.Community ChannelsWeb ChatShared InboxAI SupportAnalyticsMava natively integrates with Telegram, Slack and Discord. Receive support tickets from all community channels in one shared inbox, and let Mava’s AI handle repetitive questions in public channels.Add a web chat to your website in minutes, customize the widget to match your brand, and engage with your users in real-time to boost satisfaction and conversion.Seamlessly handle thousands of tickets while ensuring nothing falls through the cracks. Streamline workflows and enhance collaboration with features such as status tracking, custom views & automationsTrain Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover. Track your team's support performance with Mava's built-in analytics. Monitor response times, AI resolution rates, ticket volume trends, and customer satisfaction — all from one dashboard.Why Mava?Discord & Telegram integrations that scaleMava is the go-to support platform for any team that provides support on Discord or Telegram. Join thousands of communities that use Mava to scale their support with AI.Discord supportInstant AI Training with Existing ContentEasily train your AI using your current knowledge base—whether that’s your website, Google Docs, GitBook, or other resources. Get up and running in minutes.AI supportTrusted by thousands of Discord and Telegram communitiesHaving previously used Ticket Tool for Discord, Mava was a godsend. We could easily see what tickets needed to be resolved without any manual tracking, and could also communicate directly to users within Discord while protecting our team.SarahLayer 3Mava stole the show for our team! It's the most elegant solution out there, free from any unnecessary bells and whistles like Zendesk. Special kudos to Mava's team; they are incredibly responsive and supportive professionals, always ready with the answers and assistance we need.PashaGetgems.ioThank you @mava_app for providing an amazing user support experience for us and our users! MAVA’s simple yet powerful interface allows our support agent to handle user inquiries and requests with ease.Support TeamFusionistThank you @mava_app for providing an amazing user support experience for us and our users!MAVA’s simple yet powerful interface allows our support agent to handle user inquiries and requests with ease. @fusonistioHaving previously used Ticket Tool for Discord, Mava was a godsend. We could easily see what tickets needed to be resolved without any manual tracking, and could also communicate directly to users within Discord while protecting our team."SarahLayer3For me Mava has been a great customer support solution. I've had a little trouble keeping up with their speed of improvements and features!"DavidAPY.VisionFrequently asked questionsIs there a free plan for Mava?Yes. Mava offers a free plan that includes support across Discord, Telegram, and Slack, along with AI-powered responses. It is ideal for smaller communities getting started with automated support.How many agents can I add to Mava?Mava has no limit on the number of agents you can add on any plan. Your entire team can access the shared inbox and collaborate on tickets without per-seat restrictions. AI support is included on all plans.Do you provide moderators or support agents?No, Mava is a software platform designed for your internal team to optimize support operations. While we don't provide outsourcing services directly, we’d be happy to connect you with trusted partners who specialize in outsourced support. Feel free to reach out.Can I test AI before going live?Yes, after training the AI using your knowledge base, you can test questions directly in the Mava dashboard, allowing you to identify and fill any gaps.What makes Mava different from Ticket Tool or other Discord bots?Mava is more than a Discord ticket bot. It is a full community support platform with AI-powered responses, a shared inbox across Discord, Telegram, Slack, web chat, and email, and analytics to track your team's performance. Unlike simple ticket bots, Mava's AI can answer repetitive questions automatically in both public channels and private tickets, with seamless handover to human agents when needed.How is Mava different from a simple ticket bot?Mava is a full AI-powered community support platform, not just a ticket bot. Unlike simple ticket bots, Mava offers AI-powered automatic responses in both public channels and private tickets, a shared inbox across Discord, Telegram, Slack, web chat, and email, built-in analytics to track support performance, and seamless human handover when AI cannot resolve an issue. Experience the future of community supportthe future ofcommunity supportGet STartedrequest Demo CompanyAboutBlogProductPricingDemoDiscord Telegram Documentation2025 © MavaT&CPrivacy --- ConsentDetails[#IABV2SETTINGS#]AboutThis website uses cookiesWe use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. [#GPC_BANNER_ICON#][#GPC_TOAST_TEXT#]Consent SelectionNecessary Preferences Statistics Marketing Show detailsDetailsNecessary 7 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cloudflare1Learn more about this providercf.turnstile.uThis cookie is used to distinguish between humans and bots. Maximum Storage Duration: PersistentType: HTML Local StorageCookiebot1Learn more about this providerCookieConsentStores the user's cookie consent state for the current domainMaximum Storage Duration: 1 yearType: HTTP CookieGoogle1Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.test_cookieUsed to check if the user's browser supports cookies.Maximum Storage Duration: 1 dayType: HTTP Cookieapp.cal.com1nextauth.messagePreserves users states across page requests.Maximum Storage Duration: PersistentType: HTML Local Storagecal.com2__cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Maximum Storage Duration: 1 dayType: HTTP Cookie__Secure-next-auth.callback-urlUsed in order to detect spam and improve the website's security. Maximum Storage Duration: SessionType: HTTP Cookiewww.mava.app1_cfuvidThis cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Maximum Storage Duration: SessionType: HTTP CookiePreferences 0 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.We do not use cookies of this type.Statistics 4 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.Hotjar4Learn more about this provider_hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 dayType: HTTP Cookie_hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 yearType: HTTP Cookie_hjTLDTestRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Maximum Storage Duration: SessionType: HTTP Cookie_hjCookieTestCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.Maximum Storage Duration: SessionType: HTTP CookieMarketing 16 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.Embed.ly4Learn more about this provider__Secure-YECStores the user's video player preferences using embedded YouTube videoMaximum Storage Duration: SessionType: HTTP CookieLogsDatabaseV2:V#||LogsRequestsStoreUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDByt-icons-last-purgedNecessary for the implementation and functionality of YouTube video-content on the website. Maximum Storage Duration: PersistentType: HTML Local StorageYtIdbMeta#databasesUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDBGoogle6Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.NIDRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.Maximum Storage Duration: 6 monthsType: HTTP Cookiepagead/1p-user-list/#Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.Maximum Storage Duration: SessionType: Pixel Tracker_gaUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_ga_#Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration: 3 monthsType: HTTP Cookie_gcl_lsTracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Maximum Storage Duration: PersistentType: HTML Local StorageYouTube6Learn more about this provider__Secure-ROLLOUT_TOKENUsed to track user’s interaction with embedded content.Maximum Storage Duration: 180 daysType: HTTP Cookie__Secure-YNIDPendingMaximum Storage Duration: 180 daysType: HTTP CookieLAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded content.Maximum Storage Duration: SessionType: HTTP CookieTESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.Maximum Storage Duration: 1 dayType: HTTP CookieVISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos.Maximum Storage Duration: 180 daysType: HTTP CookieYSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Maximum Storage Duration: SessionType: HTTP CookieUnclassified 11Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.app.cal.com2embed-theme-30min-mava:nicolas-morvan:darkPendingMaximum Storage Duration: PersistentType: HTML Local StoragetimeOption.is24hClockPendingMaximum Storage Duration: PersistentType: HTML Local Storagecal.com1__Secure-next-auth.csrf-tokenPendingMaximum Storage Duration: SessionType: HTTP Cookiedatafa.st3datafast_pageview_statePendingMaximum Storage Duration: SessionType: HTML Local Storagedatafast_session_idPendingMaximum Storage Duration: 1 dayType: HTTP Cookiedatafast_visitor_idPendingMaximum Storage Duration: 1 yearType: HTTP Cookiewidget.mava.app5mava_client_tokenPendingMaximum Storage Duration: PersistentType: HTML Local Storagemava_customer_idPendingMaximum Storage Duration: PersistentType: HTML Local StorageMavaWebChatDBv2#chatPendingMaximum Storage Duration: PersistentType: IndexedDBMavaWebChatDBv2#sessionPendingMaximum Storage Duration: PersistentType: IndexedDBMavaWebChatDBv2#settingsPendingMaximum Storage Duration: PersistentType: IndexedDBCross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#]List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]Cookie declaration last updated on 3/27/26 by Cookiebot[#IABV2_TITLE#][#IABV2_BODY_INTRO#][#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#][#IABV2_BODY_PREFERENCE_INTRO#][#IABV2_LABEL_PURPOSES#][#IABV2_BODY_PURPOSES_INTRO#][#IABV2_BODY_PURPOSES#][#IABV2_LABEL_FEATURES#][#IABV2_BODY_FEATURES_INTRO#][#IABV2_BODY_FEATURES#][#IABV2_LABEL_PARTNERS#][#IABV2_BODY_PARTNERS_INTRO#][#IABV2_BODY_PARTNERS#]AboutCookies are small text files that can be used by websites to make a user's experience more efficient.The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal informationAllow allCustomizeAllow selectionDenyLog inSIGN UP FREEGet StartedFlexible pricing for every stage of your journeyStart free and grow with usmonthlyAnnual 2 months freeSTARTER$0No Card RequiredWhat's IncludedAll ChannelsUnlimited SeatsHelp DeskAI Support100 support requests / month2 AI Training SourcesGET STARTEDbullish$99month / workspace Billed MonthlyEvery Starter feature, plus500 support requests / month5 AI Training SourcesTrain AI on Discord repliesScripted AI RepliesWeb Chat CustomizationAnalytics (90-day history)GET STARTEDdiamond$199month / workspaceBilled MonthlyEvery Bullish feature, plus2,000 support requests / month10 AI Training SourcesSDK, Webhooks & APITicket & User AttributesMulti-Lingual AI BotAnalytics (all-time)Priority SupportGET STARTEDWhale$599month / workspaceBilled MonthlyEvery Diamond feature, plus10,000 support requests / month20 AI Training SourcesRule & Time-Based AutomationsGET STARTEDstarter$0No Card RequiredWhat's IncludedAll ChannelsUnlimited SeatsHelp DeskAI Support100 support requests / month2 AI Training Sourcesget startedbullish$83month / workspaceBilled YearlyEvery Starter feature, plus500 support requests / month5 AI Training SourcesTrain AI on Discord repliesScripted AI RepliesWeb Chat CustomizationAnalytics (90-day history)get starteddiamond$166month / workspaceBilled YearlyEvery Bullish feature, plus2000 support requests / month10 AI Training SourcesSDK, Webhooks & APITicket & User AttributesMulti-Lingual AI BotAnalytics (all-time)Priority Supportget startedWhale$499month / workspaceBilled YearlyEvery Diamond feature, plus10,000 support requests / month20 AI Training SourcesRule & Time-Based Automationsget startedTaxes may apply depending on your location and applicable tax laws.EnterpriseNeed more support requests or require custom terms and features?Talk to salesTalk to salesVIEW ALL FEATURES & COMPARE PLANSFull FeaturesStarterBullishDiamondWhaleIntegrationsDiscordTelegramWeb ChatEmailUSAGESupport Requests(x12 for annual plans)100 / month500 / month2,000  / month10,000  / monthAgentsSupport AgentsUnlimitedUnlimitedUnlimitedUnlimitedAIDiscord Public Channel AIDiscord, Telegram, Web Chat 
Private Ticket AITraining Sources251020Automatically Train AI on Discord Replies--Multi-Lingual AI Bot--Scripted AI Replies-AutomationsTemplate Answers5UnlimitedUnlimitedUnlimitedConversational FormsRule-based automations---Time-based automations (reminders & status updates)---Webhooks & API--analyticsSupport MetricsPerformance Metrics (CSAT)Historical DataCurrent Day90 DaysAll TimeAll TimeDate FiltersCurrent DayPre-Set RangesCustom RangesCustom RangesWeb ChatDesign CustomizationLimitedCustom Objects (SDK)--EMAilForward emails from custom domain to MavaSend emails from custom domain from Mava--Frequently asked questionsIs there a free trial available?Mava offers a free plan ideal for smaller communities, allowing you to manage up to 100 support requests per month. It’s also a great way to test our platform. While some advanced features are exclusive to paid plans, you can still explore and preview most features on the free plan (though activation is limited to paid tiers).How many team members can I add?There is no limit to the number of users you can add on any plan. Our pricing is based on the volume of support requests—not the number of team members. This means your entire team can access Mava for one flat rate, with no extra cost for adding team members. Plus, AI capabilities are included in all plans at no additional charge.What is a support request?One support request is counted as either one private ticket or one question answered by the Mava AI Bot in a public Discord channel or Telegram group. You can track the number of support requests you’ve used within the new Plans & Billing pages within Mava settings.What happens if I go over my limits?Rest assured, your Mava account will remain active and users can continue to open tickets. If your support volume exceeds the support request limit, new tickets will be hidden until you’ve upgraded your plan and the public AI bot will stop working. What if my usage volume changes month to month?You can easily upgrade or downgrade your plan at any time to fit your needs. If you prefer more flexibility, consider our annual plan. With an annual plan, you'll receive your total annual usage limit upfront, giving you the freedom to use it as needed throughout the year.Open your freeMava AccountGet STartedrequest Demo CompanyAboutBlogProductPricingDemoDiscord Telegram Documentation2025 © MavaT&CPrivacy --- ConsentDetails[#IABV2SETTINGS#]AboutThis website uses cookiesWe use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. [#GPC_BANNER_ICON#][#GPC_TOAST_TEXT#]Consent SelectionNecessary Preferences Statistics Marketing Show detailsDetailsNecessary 7 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cloudflare1Learn more about this providercf.turnstile.uThis cookie is used to distinguish between humans and bots. Maximum Storage Duration: PersistentType: HTML Local StorageCookiebot1Learn more about this providerCookieConsentStores the user's cookie consent state for the current domainMaximum Storage Duration: 1 yearType: HTTP CookieGoogle1Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.test_cookieUsed to check if the user's browser supports cookies.Maximum Storage Duration: 1 dayType: HTTP Cookieapp.cal.com1nextauth.messagePreserves users states across page requests.Maximum Storage Duration: PersistentType: HTML Local Storagecal.com2__cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Maximum Storage Duration: 1 dayType: HTTP Cookie__Secure-next-auth.callback-urlUsed in order to detect spam and improve the website's security. Maximum Storage Duration: SessionType: HTTP Cookiewww.mava.app1_cfuvidThis cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Maximum Storage Duration: SessionType: HTTP CookiePreferences 0 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.We do not use cookies of this type.Statistics 4 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.Hotjar4Learn more about this provider_hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 dayType: HTTP Cookie_hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Maximum Storage Duration: 1 yearType: HTTP Cookie_hjTLDTestRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Maximum Storage Duration: SessionType: HTTP Cookie_hjCookieTestCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.Maximum Storage Duration: SessionType: HTTP CookieMarketing 16 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.Embed.ly4Learn more about this provider__Secure-YECStores the user's video player preferences using embedded YouTube videoMaximum Storage Duration: SessionType: HTTP CookieLogsDatabaseV2:V#||LogsRequestsStoreUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDByt-icons-last-purgedNecessary for the implementation and functionality of YouTube video-content on the website. Maximum Storage Duration: PersistentType: HTML Local StorageYtIdbMeta#databasesUsed to track user’s interaction with embedded content.Maximum Storage Duration: PersistentType: IndexedDBGoogle6Learn more about this providerSome of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.NIDRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.Maximum Storage Duration: 6 monthsType: HTTP Cookiepagead/1p-user-list/#Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.Maximum Storage Duration: SessionType: Pixel Tracker_gaUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_ga_#Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.Maximum Storage Duration: 2 yearsType: HTTP Cookie_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration: 3 monthsType: HTTP Cookie_gcl_lsTracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. 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For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal informationAllow allCustomizeAllow selectionDenyLog inSIGN UP FREEGet StartedRedefining Customer Support & Engagement for CommunitiesMava is building a next generation support and engagement OS for every community-driven company. Mava aims to be the go-to tool for anyone looking to start, hyper-scale or support any type of community.get started freeMeet The TeamIris ten TeijeIris has a background in launching and scaling startups. Before Mava, Iris built a fintech business as its first employee, growing a global client base and receiving backing from investors such as Visa Ventures. Iris loves building communities and currently runs one of London's main web3 communities. Ben RiazyBen has been developing apps and leading development teams for the past decade. Ben has experience in managing engineering teams and building apps for startups, as well as large corporates like HSBC, where he's spent the last few years of his career before founding Mava. Richard DraperRichard has extensive TradFi experience, having worked at Barclays, UBS and an event driven hedge fund. He’s always keen to meet IRL in London or elsewhere in the world.CompanyAboutBlogProductPricingDemoDiscord Telegram Documentation2025 © MavaT&CPrivacy Powered by Mava --- ConsentDetails[#IABV2SETTINGS#]AboutThis website uses cookiesWe use cookies to personalise content and ads, to provide social media features and to analyse our traffic. 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For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal informationAllow allCustomizeAllow selectionDenyLog inSIGN UP FREEGet StartedMultiple ChannelsOne Shared InboxEffortlessly manage thousands of community interactions across multiple channels using Mava’s shared inbox.get started freeHappy UsersImprove customer experience and increase conversions by meeting customers where they are.Better InsightsKeep track of interactions across all channels to improve the overall user and product experience.Security FirstBe easily accessible everywhere, to prevent scammers and fake support accounts from targeting your users.Inbox ZeroStay on top of your support inbox using status updates, filters, tags and reminders. View user info, on-chain context and chat history straight from the inbox to streamline support queries.Designed for TeamsAutomatically assign tickets to the right team member, and easily mention and notify colleagues when they need to step in. No matter what plan you’re on, there is no limit to the number of seats in your Mava Account.Our IntegrationsWe natively integrate with your community's favorite channelsDiscord Ticket BotInvite the Mava Bot to your Discord server and let users open private tickets to securely message with the Mava AI Bot or your team.TelegramCreate your custom Telegram Bot and enable users to reach your AI bot and support team seamlessly in Telegram.Web ChatAdd the Mava Web Chat widget to your website to deliver in-product support. Users can receive instant AI support or connect with your team.EmailConnect your support email to Mava, and send and receive emails from the Mava Dashboard.Coming SoonScale supportwithoutscaling headcountGet STartedrequest DemoCompanyAboutBlogProductPricingDemoDiscord Telegram Documentation2025 © MavaT&CPrivacy Powered by Mava