Manuel

LanguageDownloadStart with ManuelCreate work orders with voiceThe digital colleague who troubles turnover in solutionsMore jobs. The same people. Less hassle.Manuel is the #1 AI assistant for installation companies. Direct answer from 10,000+ guides and the knowledge of your own teamSolve jobs in one goNever ride for nothing againNever answer the same question againStart with ManuelWatch demo1500+ technicians use ManuelFrom 3-man companies to 500+ employeesFrom question to answer in 25 secondsYour technician is with the customer. One question to Manuel, type or record. Within seconds, a clear answer with the source included. Without searching. No bells. Without a doubt.95%Manuel already has some of the questions and that is growing every day.1500+Mechanics use Manuel every day10,000+Directly searchable manualsThe problemDo you recognize this?Everyone calls the same people. New engineers stay dependent for too long. And when your best people leave, their knowledge goes with them20 minutes before you startSearch PDFs. Call manufacturer. Watch YouTube videos. The customer is watching, the pressure is rising and you haven't even started yet.Your best people get calls all day longThe one senior who knows everything? It gets interrupted 10 times a day. With questions that technicians could actually solve themselves.Knowledge walks out the doorWhen your best people leave, 20 years of experience will last. Not fixed, non-transferable. And then the same mistakes start again.Start with ManuelFor whomManuel works for your entire teamFor mechanicsThe right answer in your pocket. Always. No calling, no searching, no hesitationView solutions for mechanicsFor office staffAnswer technical questions immediately without switching over. And if a mechanic does need to be done, all the information is already ready.View service desk solutionsFor TechniciansWhat Manuel solves for you right awayFor TechniciansSolve jobs in one goWith Manuel, you'll have the right answer right away. The right parameters, the right components, the right approach. First time good. Customer happy. On to the next one.Result: more first-time fix, fewer repeat visits.Start with ManuelFor office staffNever drive for nothing againCheck what you need beforehand. Know which component, which setting, which tool. No return trips. No apologies to the customer. Result: fewer trips, higher marginStart with ManuelFor the teamNever answer the same question againWhat one technician asks, the whole team knows. Your senior no longer has to give the same explanation ten times a day. Knowledge circulates automatically.Result: less dependency, faster induction.Start with Manuel“It's like having all the manuals in my back pocket.”Mechanic, daily userComparisonNot everything you give an answer helps youWhat happens when it gets exciting?The manualColleagueManufacturerChatGPTWith ManuelError code on Saturday 16:00That's what searching is...Your colleague is enjoying his weekendIt won't answer the phone.Answers, but sometimes inventsManuel always answersObscure error codeMaybe..If you're lucky, your colleague knowsYou will have to wait a whileUncertain, no sourceVerified response with sourceA previously resolved glitchThe manual doesn't know that“What about that again?”unfamiliarNo contextStored with the solutionNew employeeDoesn't understandCharge the team with lots of callsNot relevantGeneral answerAnswers are stored as tips & tricksscrollStart with ManuelLearn how Manuel worksThe resultThis is what changes for your teamMechanics work independentlyThe answer is in your pocket. No waiting, no doubt. Just solve it and move on to the next job.Seniors get a rest70-80% of the questions are solved by technicians themselves. Your experienced people can focus on complex work.Knowledge stays and growsEach solution is stored. Practical knowledge remains available, even when people leave. New engineers learn faster.This is how it worksThis is how it works01Ask your questionType or record: “E24 fault on a Remeha Avanta” Or click through: brand → model → error code.02Manuel searches everything10,000+ manuals. 50,000+ fault codes. Plus tips from your own team. Within seconds.03Reply with sourceStep-by-step plan, source citation, and article numbers. Everything you need to get started right away.Customers“With Manuel, I'm going to be prepared for every job”Find out why installation companies choose Manuel.Start with Manuel“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijkHey 👋 Manuel here,Let me know if you have any questionsContactRatesTry Manuel first 14 days free outta14 days free. No credit card required. You can cancel anytime.Try it out for freeTry free for 14 days and see what Manuel can do for you!Access to all FeaturesManual databaseApp and web versionAccess to all FeaturesAccess to all FeaturesTry it out for freePaid from:€18/month.Try free for 14 days and see what Manuel can do for you!Access to all FeaturesAccess to all FeaturesAccess to all FeaturesTry it out for freeFAQsAny more questions?How do I know that Manuel gives reliable answers?Each answer shows the source, the manual page. No source? No response. We only use verified manufacturer documentation and practical solutions from your own team.Aren't engineers actually going to doubt an AI answer?No. Each explanation includes logical steps, source references and concrete instructions. This makes it feel like a colleague telling you exactly what to do. In fact, teams experience more trust and fewer mistakes.Does this take extra time for my team?No, quite the opposite. Technicians find the answer themselves, so fewer calls to the office. And the knowledge base grows automatically, no extra work.Are our brands included?There is a big chance that it is. Manuel includes 10,000+ manuals from all major brands: ATAG, Remeha, Nefit, Daikin, and more. 95% of the questions are already included. Is there anything missing? We'll add it.How quickly can we start?Just today. Download the app, log in, ask your first question. You'll have your first answer within 15 minutes. No implementation process necessary.Will my data be shared with other companies?No. Everything you add, tips, documents, solutions, stays 100% within your own company. Other Manuel users don't see that.Prevent your next repeat trip14 days free. See how quickly you solve your first problemStart with ManuelYou can always cancelNo credit cardGDPR & ISO 27001Ready to get started?Start with ManuelHelpful linksProductWho is ManuelAbout usBecome a partnerContactSolutionsFor mechanicsFor service deskResourcesDocumentationCustomer storiesBlogContactinfo@manuel.chat0543 227 272Manuel BV 96013540LinkedinBurgemeester Bosmastraat 3, Winterswijk, 7101DE© 2025 Manuel® All rights reservedprivacy statementGeneral terms and conditions --- LanguageDownloadStart with ManuelCreate work orders with voiceThe digital colleague who troubles turnover in solutionsMore jobs. The same people. Less hassle.Manuel is the #1 AI assistant for installation companies. Direct answer from 10,000+ guides and the knowledge of your own teamSolve jobs in one goNever ride for nothing againNever answer the same question againStart with ManuelWatch demo1500+ technicians use ManuelFrom 3-man companies to 500+ employeesFrom question to answer in 25 secondsYour technician is with the customer. One question to Manuel, type or record. Within seconds, a clear answer with the source included. Without searching. No bells. Without a doubt.95%Manuel already has some of the questions and that is growing every day.1500+Mechanics use Manuel every day10,000+Directly searchable manualsThe problemDo you recognize this?Everyone calls the same people. New engineers stay dependent for too long. And when your best people leave, their knowledge goes with them20 minutes before you startSearch PDFs. Call manufacturer. Watch YouTube videos. The customer is watching, the pressure is rising and you haven't even started yet.Your best people get calls all day longThe one senior who knows everything? It gets interrupted 10 times a day. With questions that technicians could actually solve themselves.Knowledge walks out the doorWhen your best people leave, 20 years of experience will last. Not fixed, non-transferable. And then the same mistakes start again.Start with ManuelFor whomManuel works for your entire teamFor mechanicsThe right answer in your pocket. Always. No calling, no searching, no hesitationView solutions for mechanicsFor office staffAnswer technical questions immediately without switching over. And if a mechanic does need to be done, all the information is already ready.View service desk solutionsFor TechniciansWhat Manuel solves for you right awayFor TechniciansSolve jobs in one goWith Manuel, you'll have the right answer right away. The right parameters, the right components, the right approach. First time good. Customer happy. On to the next one.Result: more first-time fix, fewer repeat visits.Start with ManuelFor office staffNever drive for nothing againCheck what you need beforehand. Know which component, which setting, which tool. No return trips. No apologies to the customer. Result: fewer trips, higher marginStart with ManuelFor the teamNever answer the same question againWhat one technician asks, the whole team knows. Your senior no longer has to give the same explanation ten times a day. Knowledge circulates automatically.Result: less dependency, faster induction.Start with Manuel“It's like having all the manuals in my back pocket.”Mechanic, daily userComparisonNot everything you give an answer helps youWhat happens when it gets exciting?The manualColleagueManufacturerChatGPTWith ManuelError code on Saturday 16:00That's what searching is...Your colleague is enjoying his weekendIt won't answer the phone.Answers, but sometimes inventsManuel always answersObscure error codeMaybe..If you're lucky, your colleague knowsYou will have to wait a whileUncertain, no sourceVerified response with sourceA previously resolved glitchThe manual doesn't know that“What about that again?”unfamiliarNo contextStored with the solutionNew employeeDoesn't understandCharge the team with lots of callsNot relevantGeneral answerAnswers are stored as tips & tricksscrollStart with ManuelLearn how Manuel worksThe resultThis is what changes for your teamMechanics work independentlyThe answer is in your pocket. No waiting, no doubt. Just solve it and move on to the next job.Seniors get a rest70-80% of the questions are solved by technicians themselves. Your experienced people can focus on complex work.Knowledge stays and growsEach solution is stored. Practical knowledge remains available, even when people leave. New engineers learn faster.This is how it worksThis is how it works01Ask your questionType or record: “E24 fault on a Remeha Avanta” Or click through: brand → model → error code.02Manuel searches everything10,000+ manuals. 50,000+ fault codes. Plus tips from your own team. Within seconds.03Reply with sourceStep-by-step plan, source citation, and article numbers. Everything you need to get started right away.Customers“With Manuel, I'm going to be prepared for every job”Find out why installation companies choose Manuel.Start with Manuel“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“New engineers are already independent after two weeks. That saves us months of training time.”Installation company owner@bartlagendijk“It's like having all the manuals in my back pocket.”Mechanic@bartlagendijk“If you save one trip, you'll have earned back the license for the whole year.”Installation company owner@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijk“I no longer get calls 10 times a day asking the same question.”Senior mechanic@bartlagendijk“It works faster than I thought. You click through it in no time.”Jordi, owner@bartlagendijk“You come in much more confidently. You already know what to do before you get off the bus.”Mechanic@bartlagendijkHey 👋 Manuel here,Let me know if you have any questionsContactRatesTry Manuel first 14 days free outta14 days free. No credit card required. You can cancel anytime.Try it out for freeTry free for 14 days and see what Manuel can do for you!Access to all FeaturesManual databaseApp and web versionAccess to all FeaturesAccess to all FeaturesTry it out for freePaid from:€18/month.Try free for 14 days and see what Manuel can do for you!Access to all FeaturesAccess to all FeaturesAccess to all FeaturesTry it out for freeFAQsAny more questions?How do I know that Manuel gives reliable answers?Each answer shows the source, the manual page. No source? No response. We only use verified manufacturer documentation and practical solutions from your own team.Aren't engineers actually going to doubt an AI answer?No. Each explanation includes logical steps, source references and concrete instructions. This makes it feel like a colleague telling you exactly what to do. In fact, teams experience more trust and fewer mistakes.Does this take extra time for my team?No, quite the opposite. Technicians find the answer themselves, so fewer calls to the office. And the knowledge base grows automatically, no extra work.Are our brands included?There is a big chance that it is. Manuel includes 10,000+ manuals from all major brands: ATAG, Remeha, Nefit, Daikin, and more. 95% of the questions are already included. Is there anything missing? We'll add it.How quickly can we start?Just today. Download the app, log in, ask your first question. You'll have your first answer within 15 minutes. No implementation process necessary.Will my data be shared with other companies?No. Everything you add, tips, documents, solutions, stays 100% within your own company. Other Manuel users don't see that.Prevent your next repeat trip14 days free. See how quickly you solve your first problemStart with ManuelYou can always cancelNo credit cardGDPR & ISO 27001Ready to get started?Start with ManuelHelpful linksProductWho is ManuelAbout usBecome a partnerContactSolutionsFor mechanicsFor service deskResourcesDocumentationCustomer storiesBlogContactinfo@manuel.chat0543 227 272Manuel BV 96013540LinkedinBurgemeester Bosmastraat 3, Winterswijk, 7101DE© 2025 Manuel® All rights reservedprivacy statementGeneral terms and conditions --- ProductManuel is your digital colleague who knows all the manualsI help technicians solve issues faster, select the right parts, and retain valuable knowledge, supported by manuals and your own documentation.Starten met ManuelWhere is the boiler reset button?What does error code E9 mean with an Intergas boiler?Intergas Xtreme 36 user manual?Reset Bosch 3400i?Where is the boiler reset button?What does error code E9 mean with an Intergas boiler?Intergas Xtreme 36 user manual?Reset Bosch 3400i?How often does Nefit maintain ProLine?How do I adjust the water pressure properly with a Vaillant?What to check in case of overheating?Intergas Xtreme 36 user manual?How often does Nefit maintain ProLine?How do I adjust the water pressure properly with a Vaillant?What to check in case of overheating?Intergas Xtreme 36 user manual?Reset Bosch 3400i?Where is the boiler reset button?What does error code E9 mean with an Intergas boiler?Reset Bosch 3400i?Reset Bosch 3400i?Where is the boiler reset button?What does error code E9 mean with an Intergas boiler?Reset Bosch 3400i?Hey Manuel, what are your most important features?My most important features? I always provide answers with verified sources. I recognize tables and schedules, record solutions as knowledge items for your colleagues, and work seamlessly in your familiar tools such as the app and WhatsApp.Data engineAnswers that really come from your documentsManuel’s data engine automatically reads PDFs, Word files, and even photos of nameplates.Tables, diagrams, and error code books are intelligently recognized and structured so the content is immediately usable.Through a combination of smart search techniques, Manuel always finds the right piece of documentation. You only need to upload your documents once, and you never have to worry about it again.Starten met ManuelUploading documentsManuel reads everything onceOrganizes it neatlyResponds with the exact sourceresponse structureThis is how I build my answersFellow tipPractical experiences from technicians, including diagnostics, solution steps, and parts that can be used right away.ChecklistEverything you need at a glance: parts, solution steps, and parameters.ManualOfficial sources taken directly from the documentation, including the exact page reference.According to the Bosch 30 HRC Turbo Tower Solar Manual (p. 42), this issue often indicates that the water pressure is too low.‍Refill if necessary, and check the filter and pump settings immediately to prevent the problem from happening again.ChecklistCheck pressureClean the filterExpansion tank testingTip from a colleague:A colleague has experienced this issue before. In that case, the expansion tank appeared to be the cause.core featuresHow Manuel helps youAssurance with feedbackAlways cite your source and include a confidence badge. When in doubt, be transparent and give feedback with a single click.Always the right sourceManuel checks your own files first, then the manufacturer’s manuals, and finally the internet.App, Web & WhatsAppUse Manuel in the field via the app, quickly through WhatsApp, or entirely through the web app. Manuel also understands every language.Ready for your toolsSeamlessly connects with SharePoint, WhatsApp, and Zapier, among others. ERP integrations are also on the roadmap.Full user control & safetyYou decide who can access or use each document. Every action is recorded in an audit log, and all sensitive data is securely stored within the EU.Starten met ManuelComparisonWhy not just use ChatGPT?With ManuelChatGPTKnowledge is preservedAnswers are stored as tips and best practices.The data disappears without being able to trace itAlways transparentEvery answer is linked to a page or verified source.ChatGPT may give incorrect answers.Peer experienceManuel reuses proven tips and solutions from real technicians.Not available.Read what you needIncludes tables, schedules, and error code books.General answers only.Specialized in HVACManuel is trained on installation manuals and documentation.Forgets context.Smart explanationAnswers are adapted by skill level (junior, medior, senior).Lacks this capability.Safe and manageableIncludes roles, permissions, and full audit logs.Not supported.Document databaseAccess to over 10,000 manuals and fault code scenarios.Doesn't have its own librarySmart knowledge buildingEvery solution becomes valuable knowledgeEach answer from Manuel automatically turns into a knowledge card containing everything you need: the question and context, diagnosis, steps, parts, source, and author. This ensures knowledge is preserved and always kept up to date. Colleagues instantly see the best solution, tailored to junior, medior, or senior levels.Starten met ManuelFor the techiesInside Manuel’s engineDocument intake & OCRAll common formats (PDF, DOCX, and type plates) are automatically read and recognized.Smart structuring & chunkingTables, schedules, and error code books are neatly organized and made instantly usable.Hybrid search technologyHybrid retrieval (semantic plus classic) ensures that you always find the right piece of documentation.Auto-ingest & metadataNew manuals are automatically processed, verified, and enriched with brand, model, and year of manufacture.Starten met ManuelSafetySafety is extremely important to Manuel.ISO standards & encryptionData is always encrypted (in transit & at rest) and processed according to ISO-27001European data storageAll data is stored within the EU with strict tenant separation, ensuring your business information always stays secure and separate.Transparent & controllableClear processor agreements, retention policies, and audit logs give you full control and verifiable insight whenever needed.customer storiesBy working with Manuel, I no longer have to spend 45 minutes waiting on suppliers.Starten met ManuelLanguageDownloadStart with ManuelPrevent your next repeat trip14 days free. See how quickly you solve your first problemStart with ManuelYou can always cancelNo credit cardGDPR & ISO 27001Ready to get started?Start with ManuelHelpful linksProductWho is ManuelAbout usBecome a partnerContactSolutionsFor mechanicsFor service deskResourcesDocumentationCustomer storiesBlogContactinfo@manuel.chat0543 227 272Manuel BV 96013540LinkedinBurgemeester Bosmastraat 3, Winterswijk, 7101DE© 2025 Manuel® All rights reservedprivacy statementGeneral terms and conditions --- Who is manuel?Manuel is your AI colleague for housing services.I help technicians solve faults more quickly, choose parts and retain knowledge, supported by manuals and your own documentation.Start with Manuel10,000+ manualsAvailable 24/7Web, App & WhatsAppEU data & ISO compliant80+ brandsWho is manuel?I’m Manuel, your AI colleague in the installation worldWhat I do:I'll help you with malfunctions and questions based on your own documents and manufacturer manuals.I don’t ask unnecessary questions, I use the context you provide and only ask when something is truly missing.My answers combine the official procedures from the manual with practical tips previously saved by technicians.I show you the exact page or source where my answer comes from. When in doubt, I offer alternatives or simply say, “I don’t know.”I grew up in Spain and moved to the Netherlands when I was 17.In the installation industry, I specialized in heat pumps and new technologies.After experiencing burnout, I decided to create something that helps others a colleague who brings calm, retains knowledge, and removes uncertainty.That’s why I became your digital colleague: clear, reliable, and precise, just like a real technician.I want to know more about you Manuel...How manuel worksThis is how Manuel works in practiceAsk via app, web or WhatsAppAsk your question using text or voice, just like you normally would.First your own documents, then the manufacturerManuel always checks your internal documents first, then the manufacturer’s library, and finally reliable online sources.Reply with source citation and fellow tipsYou’ll receive a clear answer with the source (page or paragraph), possibly enhanced with tips from colleagues and a confidence badge.After that, each solution becomes shared knowledgeEvery solution turns into a knowledge card that you and your colleagues can reuse anytime.Start with ManuelKnowledge buildingStop losing valuable knowledge within your companyEvery tip, error code, and solution is automatically stored and instantly available for reuse.Knowledge stays in-house: the experience of senior technicians is never lost.Faster onboarding for new hires: junior engineers learn directly from stored knowledge.Constantly getting smarter: every answer strengthens the entire team.technician shared a tipNew Manual uploadedHeat pump failure solvedSenior trick shared by mechanicError code documentedInstallation procedure updatedtechnician shared a tipNew manual uploadedHeat pump failure solvedSenior Trick shared by mechanicError code documentedInstallation procedure updatedManuelKnowledgebaseresponse structureThis is how I build my answersFellow tipPractical experiences from technicians, including diagnostics, steps, and parts that are ready to use immediately.ChecklistEverything you need at a glance: parts, solution steps, and parameters.ManualOfficial sources taken directly from documentation, including the exact page reference.According to the Bosch 30 HRC Turbo Tower Solar Manual (p. 42), this issue often indicates that the water pressure is too low.‍Refill if necessary and check the filter and pump settings immediately to prevent it from happening again.ChecklistCheck pressureClean the filterExpansion tank testingTip from a colleague:A colleague has encountered this issue before. In that case, the expansion tank appeared to be the cause.ComparisonWhy not just use ChatGPT?See a detailed comparisonChatGPTReplies without citing a sourceUses unreliable or unverified sourcesGives incorrect or made-up answersas no specific knowledge of your brandsWith ManuelAlways answers with a verified sourceUnderstands tables, charts, and error codesUses only trusted sources (your own and the manufacturer’s)Works through WhatsApp and the appProvides access to your own documents with role-based permissionsBenefitsBenefits by roleMechanicNo more uncertainty during diagnosticsFaster results thanks to a clear step-by-step planManuel speaks your technical languageService CoordinatorFewer support calls and site visitsNew colleagues trained fasterConsistent way of working across the teamOwnerLive in 48 hours, without an IT teamFull control over roles & rightsOne business day saved within four weeksStart with Manuelaccessible everywhereManuel can be used in his own app, WhatsApp and WebQuick factsWhat happens when you hire ManuelFirst-time fixFirst time fix ratio increases by 8% on averageDiagnosis time drops from 20 minutes to 40 secondsYou'll save a full working day within 4 weeksStarten met ManuelLanguageDownloadStart with ManuelPrevent your next repeat trip14 days free. See how quickly you solve your first problemStart with ManuelYou can always cancelNo credit cardGDPR & ISO 27001Ready to get started?Start with ManuelHelpful linksProductWho is ManuelAbout usBecome a partnerContactSolutionsFor mechanicsFor service deskResourcesDocumentationCustomer storiesBlogContactinfo@manuel.chat0543 227 272Manuel BV 96013540LinkedinBurgemeester Bosmastraat 3, Winterswijk, 7101DE© 2025 Manuel® All rights reservedprivacy statementGeneral terms and conditions