Luminous crm

Transform Conversations into Conversions with WhatsApp Marketing Automation Support Commerce Broadcast Bulk Promotional Offers To Unlimited Users, Automate Messages With Ai Powered Chatbots For 24*7 Engagement And Enable Multi-Agent Live Chat For Customer Support with Luminous CRM. ⚡️ Powered by Official WhatsApp Business API Try Demo Businesses & Agencies Love Luminous CRM Acquire, convert & re-engage customers on WhatsApp with Luminous CRM Luminous CRM's Power-Packed WhatsApp Engagement Platform Broadcast bulk messages to Unlimited Users Instantly send out exciting offers and promo messages to your customers. Automate messages with auto and A.I Chatbots Deliver fully automated rich-media services and answer customer queries 24*7. Multi-Agent Live Chat for Customer Support Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. Broadcast Bulk Promotional Messages You can Now Send Exciting Offers, Discount Coupon Code and Festival Wishes without getting your Number blocked! Simply Import all your Contacts and Broadcast Approved Messages Instantly. Push out your campaigns and engage with high response WhatsApp messages. See real-time analytics on the Luminous CRM Platform for delivered, read rates and more. Elevate Customer Experience with Automation on WhatsApp Automate customer acquisition, engagement & customer support 24x7 on WhatsApp with Luminous CRM Boost customer support with an A.I powered chatbots for your business on WhatsApp. Solve customer queries 24/7 and deliver fully automated rich media responses. Monitor conversations and interactions on WhatApp from our live chat in-built dashboard. Multi-Agent Live Chat on the Same WhatsApp Business Number Have multiple team members respond to customers, track and collaborate from our unified Luminous CRM Platform Answer queries instantly with Quick Replies, that lets you save responses to repetitive queries and fast-track resolution. Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing. Monitor response & resolution times of your team to improve customer experience and increase CSAT scores. The Complete WhatsApp Engagement Platform Everything you need to offer seamless customer experience & grow your business on WhatsApp Integrations In-Built CRM Campaign Real-Time Analytics Smart Retargeting Edit Content Enjoy seamless integrations with your favorite e-stores, CRMs, and more. Connect your CRM, Payment Portals, eCommerce Platforms like Shopify, WooCommerce, Stripe, Flutterwave via APIs with Luminous CRM. Automate notifications for Abandoned Cart, Application Drop-off, Order Confirmation, Event Updates & more. Edit Content Manage Contacts, tags & more to customer traits for better engagement Our In-Built CRM enables you to add various tags and attributes to each customer. Luminous CRM provides you with an extensive User Profile to drive important Insights. Edit Content Monitor Campaign Real-Time Performance You can simply Import all your Contacts and Broadcast Approved Messages Instantly. Monitor campaign performance stats like the number of messages Sent, Delivered, Read and Replied to on the Luminous CRM Platform. Build campaign audiences based on these insights Edit Content Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions! Luminous CRM automatically segregates your broadcast audience by Delivered, Read, Replied Audiences. Run Retargeting Campaigns on the Basis of these filters. Retargeting Campaigns have proven to Increase sales and engagement for Businesses. Get WhatsApp Business API in 10 Minutes Luminous CRM is powered by Official Whatsapp Business APIs and is in alignment with all Whatsapp Rules. Luminous CRM helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility Broadcast Unlimited Notifications everyday 24x7 Chat Support by Luminous Team Get Started Today Let's hear it from our Successful Customers! Reviews directly from our champions why they ❤️ Luminous CRM I just had to take a moment to express my gratitude for the outstanding service they provided. Their complete assistance and efforts were truly remarkable Frederic Hill Founder & CEO Every step of the way they provided helpful advice, recommended strategies to ensure our website was optimally set up, and made sure every element was clear and concise. Julie Kyle Account Executive Excellent service and throughly trained professionals, and their follow-up on tickets was handled with such care and attention to detail. Brendan Buck Data Engineer --- Luminous Platform Pricing Plans Yearly Subscription | Unlimited Users Plan Basic UGX 200,000 /month Unlimited Users 1000 Free Service Conversations/month Select Plan Pro UGX 350,000 /month Unlimited Users 1000 Free Service Conversations/month Select Plan Enterprise UGX Custom Unlimited Users 1000 Free Service Conversations/month Connect With Sales Unlimited Agent Logins Smart Audience Segregation Broadcasting & Retargeting Template Message APIs Multi-Agent Live Chat Agent Transfer & Manager Monitoring 1200 Messages/min Upto 10 Tags Upto 5 Custom Attributes Shared Team Inbox Chatbot Integration Click-to-WhatsApp Ads Manager All features in Basic Plan Upto 100 Tags Upto 20 Custom Attributes Campaign Scheduler Campaign Click Tracking Smart Agent Routing Campaign Budget Analytics Project APIs WhatsApp Catalogue & Payments Custom Agent Rules Carousel Template Click Tracking Recommended for Brands with 1m+ Users All features in Pro Plan Unlimited Tags Unlimited Attributes Downloadable Reports Dedicated Account Manager Priority Customer Support Webhooks Higher Messaging Speed CSV Campaign Scheduler WhatsApp's Conversation Based Pricing WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user. Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. WhatsApp Conversations are Charged depending on the category of Template message & vary as per the receiver's country. Conversations costs(applicable for Ugandan numbers). Marketing Conversation - 150/= , Authentication Conversation - 90/=, Utility Conversation - 100/= and Service Conversation - 150/=. The above Prices are for Sending Conversations in India All conversations are valid only in a 24 hour period Green Tick Application: FREE 1000 FREE Conversations/ month (Service Conversations) All above pricing mentioned is exclusive of VAT Important Pointers Businesses can enjoy 1000 free conversations per month for Service category messages. If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category. If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated. Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately. When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively. 1000 FREE Conversations/ month (Service Conversations) --- Elevate Customer Experience with Automation on WhatsApp Automate customer acquisition, engagement & customer support 24x7 on WhatsApp with Luminous CRM. Boost customer support with an A.I powered chatbots for your business on WhatsApp. Solve customer queries 24/7 and deliver fully automated rich media responses. Monitor conversations and interactions on WhatApp from our live chat in-built dashboard. Powerful Features that you Need All Plans of Luminous CRM are Inclusive of these features FREE WHATSAPP BUSINESS API Get Whatsapp Business API Approval in 10 Minutes (FREE with any plan) BROADCAST UNLIMITED CAMPAIGNS Broadcast Messages to Unlimited users everyday MULTI-AGENT LIVE CHAT Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number IMPORT AND EXPORT CONTACTS Import Opted-In Contacts and Broadcast Messages seamlessly. SEND PERSONALISED MESSAGES Use User attributes effectively to send personalised campaign. CONNECT YOUR APIS Easily Connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier , Payment Portals, CRMs & more. SEND RETARGETING CAMPAIGNS ON WHATSAPP Segregate your Audiences Smartly and ReBroadcast for Higher Conversions! CLICK-TO-WHATSAPP-ADS Create & Run click-to-WhatsApp ads on Facebook/ Instagram via Luminous & direct thousands of leads to your WhatsApp. AGENT RULES Simplify chat distribution by assigning tags to agents & have them view only those chats that match the assigned tag. The Complete WhatsApp Engagement Platform Everything you need to offer seamless customer experience & grow your business on WhatsApp Integrations In-Built CRM Campaign Real-Time Analytics Smart Retargeting Edit Content Enjoy seamless integrations with your favorite e-stores, CRMs, and more. Connect your CRM, Payment Portals, eCommerce Platforms like Shopify, WooCommerce, Stripe, Flutterwave via APIs with Luminous CRM. Automate notifications for Abandoned Cart, Application Drop-off, Order Confirmation, Event Updates & more. Edit Content Manage Contacts, tags & more to customer traits for better engagement Our In-Built CRM enables you to add various tags and attributes to each customer. Luminous CRM provides you with an extensive User Profile to drive important Insights. Edit Content Monitor Campaign Real-Time Performance You can simply Import all your Contacts and Broadcast Approved Messages Instantly. Monitor campaign performance stats like the number of messages Sent, Delivered, Read and Replied to on the Luminous CRM Platform. Build campaign audiences based on these insights Edit Content Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions! Luminous automatically segregates your broadcast audience by Delivered, Read, Replied Audiences. Run Retargeting Campaigns on the Basis of these filters. Retargeting Campaigns have proven to Increase sales and engagement for Businesses. Get WhatsApp Business API in 10 Minutes Luminous is powered by Official Whatsapp Business APIs and is in alignment with all Whatsapp Rules. Luminous CRM helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility Broadcast Unlimited Notifications everyday 24x7 Chat Support by Luminous Team Get Started Today --- Elevate Customer Experience with Automation on WhatsApp Automate customer acquisition, engagement & customer support 24x7 on WhatsApp with Luminous CRM. Boost customer support with an A.I powered chatbots for your business on WhatsApp. Solve customer queries 24/7 and deliver fully automated rich media responses. Monitor conversations and interactions on WhatApp from our live chat in-built dashboard. Powerful Features that you Need All Plans of Luminous CRM are Inclusive of these features FREE WHATSAPP BUSINESS API Get Whatsapp Business API Approval in 10 Minutes (FREE with any plan) BROADCAST UNLIMITED CAMPAIGNS Broadcast Messages to Unlimited users everyday MULTI-AGENT LIVE CHAT Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number IMPORT AND EXPORT CONTACTS Import Opted-In Contacts and Broadcast Messages seamlessly. SEND PERSONALISED MESSAGES Use User attributes effectively to send personalised campaign. CONNECT YOUR APIS Easily Connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier , Payment Portals, CRMs & more. SEND RETARGETING CAMPAIGNS ON WHATSAPP Segregate your Audiences Smartly and ReBroadcast for Higher Conversions! CLICK-TO-WHATSAPP-ADS Create & Run click-to-WhatsApp ads on Facebook/ Instagram via Luminous & direct thousands of leads to your WhatsApp. AGENT RULES Simplify chat distribution by assigning tags to agents & have them view only those chats that match the assigned tag. The Complete WhatsApp Engagement Platform Everything you need to offer seamless customer experience & grow your business on WhatsApp Integrations In-Built CRM Campaign Real-Time Analytics Smart Retargeting Edit Content Enjoy seamless integrations with your favorite e-stores, CRMs, and more. Connect your CRM, Payment Portals, eCommerce Platforms like Shopify, WooCommerce, Stripe, Flutterwave via APIs with Luminous CRM. Automate notifications for Abandoned Cart, Application Drop-off, Order Confirmation, Event Updates & more. Edit Content Manage Contacts, tags & more to customer traits for better engagement Our In-Built CRM enables you to add various tags and attributes to each customer. Luminous CRM provides you with an extensive User Profile to drive important Insights. Edit Content Monitor Campaign Real-Time Performance You can simply Import all your Contacts and Broadcast Approved Messages Instantly. Monitor campaign performance stats like the number of messages Sent, Delivered, Read and Replied to on the Luminous CRM Platform. Build campaign audiences based on these insights Edit Content Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions! Luminous automatically segregates your broadcast audience by Delivered, Read, Replied Audiences. Run Retargeting Campaigns on the Basis of these filters. Retargeting Campaigns have proven to Increase sales and engagement for Businesses. Get WhatsApp Business API in 10 Minutes Luminous is powered by Official Whatsapp Business APIs and is in alignment with all Whatsapp Rules. Luminous CRM helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility Broadcast Unlimited Notifications everyday 24x7 Chat Support by Luminous Team Get Started Today