Hoory AI

Crafting Success Stories, One Ticket at a TimeScale Faster withPowerful Customer Service SolutionsTransform your customer support operations with our versatile customer service platform. Automate ticket resolution, deliver round-the-clock support, and focus on scaling your business while we ensure consistent AI customer service.Try for FreeBook a DemoEnjoy your 14-day free trial - no credit card required!AI Customer Service Tailored for Every IndustryOur Partners Explore our network of trusted partners harnessing the power of Hoory AI’s solutions:Discover Hoory AI's Full PotentialLive ChatAdd a live chat widget to your website for immediate, real-time customer interactions and quick query resolution.Learn MoreLive ChatAI AssistantTransform your customer service with our versatile conversational AI Assistant, designed to support customers at scale and reduce operational costs.Learn MoreAI AssistantChatbot BuilderDesign custom conversation flows to pre-define the route of the interactions and guide users through personalized experiences.Learn MoreChatbot BuilderCall Center SolutionUpgrade your phone support with our advanced AI call center solution, which offers immediate customer service in a conversational style.Learn MoreCall Center SolutionOur Key Features Multilingual Text & Audio SupportMacrosCanned ResponsesTransliterationSee All FeaturesHoory AI In Numbers 85%Conversations successfully handled and resolved by AI.840MTotal number of messages processed annually by Hoory AI.5%AI error rate associated with conversations handled by Hoory AI.Start Delivering AI-Powered Customer Support TodayDon’t just keep up - lead the way! Sign up today to unleash the power of AI for customer support solutions and transform how you engage with customers, ensuring they receive the exceptional service they deserve!Try for FreeBook a DemoEnjoy your 14-day free trial - no credit card required! --- Affordable Plans, Powerful AIUnlock the full potential of AI-powered customer support without breaking the bank. Our affordable plans are designed for businesses of all sizes, from small startups to large enterprises. MonthlyYearlyPersonalFor individuals aiming for greatness $6per user/monthStart for FreeWhat you'll get3 Shared Channels1 AI AssistantContact ManagementAgent Roles, Private Notes, Email Notifications, and more.50 AI conversation credits included. Afterwards, $0.40 per conversation.* 1 AI credit = 1 full conversation handled by the AI assistant.StartupFor growing startups $16per agent/monthStart for FreeWhat you'll get Everything in Personal Plan5 Shared Channels2 AI AssistantsHelp CenterMultilingual Support100 AI conversation credits included. Afterwards, $0.40 per conversation.* 1 AI credit = 1 full conversation handled by the AI assistant.TeamFor ambitious and driven teams $26per agent/monthStart for FreeWhat you'll get Everything in Startup Plan8 Shared Channels5 AI AssistantsHelp CenterMultilingual Support200 AI conversation credits included. Afterwards, $0.40 per conversation.* 1 AI credit = 1 full conversation handled by the AI assistant.✦ PopularBusinessFor success-focused businesses $42per agent/monthStart for FreeWhat you'll get Everything in Startup Plan12 Shared Channels8 AI AssistantsHelp CenterMultilingual Support300 AI conversation credits included. Afterwards, $0.40 per conversation.* 1 AI credit = 1 full conversation handled by the AI assistant.Compare plansPersonal$6per user/monthStart for FreeStartup$16per agent/monthStart for FreeTeam$26per agent/monthStart for FreeBusiness$42per agent/monthStart for FreeConversationsNo. Of Conversations Per MonthUnlimitedUnlimitedUnlimitedUnlimitedShared Channels35812Web And Mobile AppsPrivate Chat Notes@MentionsOutbound Email ConversationsUnlimitedUnlimitedUnlimitedUnlimitedCanned ResponsesChat /CommandsPre-Chat FormsBulk Actions On ConversationsReassign ChatsChat TakeoversChat TaggingFile SharingManual Chat AssignmentsLocation Based Chat AssignmentsLabel Based Chat CategorizationChat MacrosMulti-Lingual SupportEmail TranscriptsBusiness HoursChat HistoryUnlimitedUnlimitedUnlimitedUnlimitedAutomationsConversation Limit Per ChannelAI assistantsNumber Of Assistants1258Train With Plain TextTrain With Rich TextHuman Hand-OffGPT IntegrationChannelsNo. Of Channels35812WebsiteDirect Chat Link / QRFacebookEmailWhatsappMessengerTelegramSMSTwitterAPI ChannelLineWidgetEmbed On Multiple DomainsWidget CustomizationWidget ColorsCustom Widget GreetingCustom Channel GreetingSet Reply TimesCollect Emails On New ConversationEnable FilepickerEnable EmojisChannel AvatarsBusiness HoursHelp CenterMultilingual SupportRich Text ArticlesPublic Help Center PortalPortal CustomizationSEO SupportContact managementCreate Contact SegmentsCreate Contact NotesCreate Custom AttributesCreate Contact LabelsCreate Contact FiltersCreate Contact ViewsImport ContactsMerge ContactsTeam managementTeam SupervisionPrivate NotesAgent RolesTeam MacrosTeam Notifications (Push, Email)IntegrationsWebhookDashboard AppsGoogle TranslateDyteAPIReportingReal-Time AnalyticsConversation Traffic By WeekAgents Activity ReportsConversation AnalyticsResolution ReportsFirst Response Time ReportsCustomer Satisfaction (CSAT) ReportsLabel-Based ReportsChannel ReportsTeam ReportsDownloadable ReportsSecurity256-Bit SSL Secure ConnectionEnforce Customer Identity Validation With HashData Retention --- InboxSmart Inbox Solutions for Streamlined InteractionsWebsite WidgetEmbed an AI-powered live chat widget on your website, enabling real-time communication.Knowledge BaseEnhance your support efficiency with a knowledge base that provides easy access to essential information.Seamless Agent HandoverMaintain seamless transitions between AI and support agents, ensuring uninterrupted customer support.Contact ManagementIncrease conversions and build stronger customer relationships using our contact management system.Customizable WidgetCustomize your chat widget to reflect your website's branding for a consistent design.Omnichannel InboxStop switching between platforms and bring all your customer messages into one place.CommunicationPractical Communication Tools to Connect and CollaborateAgent MentionsLet your agents discreetly update each other on support processes and cooperate as a team.Private NotesAllow your agents to exchange insights and collaborate internally with private notes, keeping all messages out of customer view.Team CollaborationEnable seamless teamwork, boosting coordination and communication within your team.Multilingual SupportBreak language barriers and reach a wider audience by communicating in 120+ languages.Workflow AutomationSimplified Support Through Automated ProcessesAI-Powered After-Hour SupportExtend support beyond business hours, ensuring customers receive help whenever needed.Diverse AutomationsAutomate routine tasks and free up your team for more complex support needs.Queue AssignmentStreamline support by directing queries to the most suitable and qualified agent for swift resolution.CampaignsLaunch targeted campaigns on your website to deliver personalized messages to your audience.Canned ResponsesImprove response times with automated chat solutions that efficiently address common user queries.MacrosCreate and execute custom action sequences with one click, eliminating repetitive tasks.ReportsInsightful Reports for Enhanced Performance MonitoringInbox ReportsMonitor and analyze customer interactions with comprehensive inbox reports.Label ReportsGenerate detailed reports based on labels, streamlining data analysis and improving support insights.Agent ReportsMeasure your agents' performance and productivity through robust reporting capabilities.CSAT ReportsTransform customer feedback into actionable strategies by leveraging detailed CSAT reports.Conversation ReportsUncover patterns of customer interactions, understand sentiments, and foster meaningful conversations.Team ReportsTrack team performance and efficiency with in-depth reports that optimize collaboration and support outcomes. --- Live ChatLive Chat WidgetFor Instant SupportEmbed a live chat widget on your website to enable real-time communication between your customers and customer service agents, providing instant support and resolving issues immediately.Start for FreeBook a DemoEnjoy your 14-day free trial - no credit card required!The Benefits of Having aLive Chat SoftwareCustomizable Chat Widget for WebsitePersonalize the appearance of your website live chat software to maintain a unified design that matches your website's branding.Real-Time CommunicationOffer immediate assistance with real-time communication, ensuring prompt responses to incoming customer queries.Easy Live Chat IntegrationEasily add a live chat to a website, enabling seamless communication with your site visitors.Explore More ServicesIncreased Conversion RatesConvert more visitors into customers by addressing their concerns instantly during their decision-making process.Smart Workload DistributionAchieve a well-balanced task distribution by leveraging labels and enhancing team coordination.Canned ResponsesImprove response times with pre-saved reply templates that efficiently address common user queries.Performance AnalyticsTrack agent performance effortlessly with comprehensive analytics that enhance support quality and team productivity.Conversation HistoryKeep a complete record of every live chat conversation and ensure seamless context for future interactions.24/7 Available ServiceProvide 24/7 live chat customer support with our live chat solution, ensuring seamless, round-the-clock assistance for every inquiry, anytime. /> Supercharge Your Live Chat Widget With AITransform your Live Chat into an AI Assistant, capable of handling repetitive queries independently and delivering faster response times, even when your team is offline! Lighten your agents' workload and keep your support active around the clock, so you never miss a customer again. Simply provide the necessary knowledge to your AI Assistant, and let it handle the conversations like a pro!Learn More /> Benefits ofAI-Driven Live Chat Customer Support24/7 AvailabilityAI-powered live chat widget offers 24/7 support, providing assistance to customers anytime - even after hours.Minimized Human ErrorAI minimizes human errors, delivering consistent, accurate responses from up-to-date knowledge bases and trainings.Consistent Customer ExperienceAI delivers consistent responses across interactions, creating a uniform experience that builds brand trust.Faster Response TimeAI provides quick solutions or directs customers to the right agent, ensuring faster and more efficient query resolution.Product Related ResourcesFrequently Asked QuestionsWhat customization options are available for the live chat widget?You can customize the website chat widget by uploading your website avatar, defining a welcome heading and tagline, setting the reply time, choosing the widget color, and adjusting the bubble position and type. You can also enable options to maximize or hide the widget as needed, allowing for a tailored chat experience.Can I see the history and transcripts of the chat widget?Yes, your live chat dashboard allows you to access the full history of customer conversations, including real-time chats and archived transcripts. This ensures you can review past interactions at any time for reference or follow-up.Does Hoory AI provide a trial period to test out the live chat software?Yes, Hoory AI offers a 14-day free trial for individuals and businesses interested in exploring the tool. This trial allows you to assess its features, determine how well it integrates with your processes, and decide whether to extend your usage.Does Hoory AI's live chat software offer real-time analytics and reporting?Yes, Hoory AI provides real-time analytics and reporting features, allowing you to track performance metrics, user interactions, and customer satisfaction. This data can be valuable for making informed decisions and optimizing the system.DocsVisit our help center to find answers to common questions and learn how to use Hoory AI.Read Docs Ask Hoory AICan't find what you're looking for? Ask Hoory AI for instant answers to your questions.Ask Hoory AI Set Up a Live Chat Widget In Minutes!Sign up, create your embeddable chat widget, and start engaging with customers In real time, all from a single dashboard!Try for FreeBook a DemoEnjoy your 14-day free trial - no credit card required!