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Sign inUse your Google AccountEmail or phoneForgot email?Type the text you hear or seeNot your computer? Use Guest mode to sign in privately. Learn more about using Guest modeNextCreate account --- Privacy & TermsOverviewPrivacy PolicyTerms of ServiceTechnologiesFAQGoogle AccountPrivacy PolicyIntroductionInformation Google collectsWhy Google collects dataYour privacy controlsSharing your informationKeeping your information secureExporting & deleting your informationRetaining your informationCompliance & cooperation with regulatorsEuropean requirementsAbout this policyRelated privacy practicesData transfer frameworksKey termsPartnersUpdatesGoogle Privacy PolicyWhen you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.If European Union or United Kingdom data protection law applies to the processing of your information, you can review the European requirements section below to learn more about your rights and Google’s compliance with these laws.Privacy CheckupLooking to change your privacy settings?Take the Privacy CheckupEffective December 11, 2025 | Archived versions | Download PDFContentsIntroductionInformation Google collectsWhy Google collects dataYour privacy controlsSharing your informationKeeping your information secureExporting & deleting your informationRetaining your informationCompliance & cooperation with regulatorsEuropean requirementsAbout this policyRelated privacy practicesWe build a range of services that help millions of people daily to explore and interact with the world in new ways. Our services include:Google apps, sites, and devices, like Search, YouTube, and Google HomePlatforms like the Chrome browser and Android operating systemProducts that are integrated into third-party apps and sites, like ads, analytics, and embedded Google MapsYou can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Google Account if you want to create and manage content like emails and photos, or see more relevant search results. And you can use many Google services when you’re signed out or without creating an account at all, like searching on Google or watching YouTube videos. You can also choose to browse the web in a private mode, like Chrome Incognito mode, which helps keep your browsing private from other people who use your device. And across our services, you can adjust your privacy settings to control whether we collect some types of data and how we use it.To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us.Information Google collectsWe want you to understand the types of information we collect as you use our servicesWe collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which YouTube videos you might like. The information Google collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.When you’re not signed in to a Google Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or ads based on your activity.When you’re signed in, we also collect information that we store with your Google Account, which we treat as personal information.Things you create or provide to usWhen you create a Google Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Google Account, you might choose to provide us with information — like an email address to communicate with Google or receive updates about our services.We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, docs and spreadsheets you create, and comments you make on YouTube videos.Information we collect as you use our servicesYour apps, browsers & devicesWe collect information about the apps, browsers, and devices you use to access Google services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.We collect this information when a Google service on your device contacts our servers — for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an Android device with Google apps, your device periodically contacts Google servers to provide information about your device and connection to our services. This information includes things like your device type and carrier name, crash reports, which apps you've installed, and, depending on your device settings, other information about how you’re using your Android device.Your activityWe collect information about your activity in our services, which we use to do things like recommend a YouTube video you might like. The activity information we collect may include:Terms you search forVideos you watchViews and interactions with content and adsVoice and audio informationPurchase activityPeople with whom you communicate or share contentActivity on third-party sites and apps that use our servicesChrome browsing history you’ve synced with your Google AccountIf you use our services to make and receive calls or send and receive messages, we may collect call and message log information like your phone number, calling-party number, receiving-party number, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, routing information, and types and volumes of calls and messages.You can visit your Google Account to find and manage activity information that’s saved in your account.Go to Google AccountYour location informationWe collect location information when you use our services, which helps us offer features like driving directions, search results for things near you, and ads based on your location.Depending on the products you’re using and settings you choose, Google may use different types of location information to help make some services and products you use more helpful. These include:GPS and other sensor data from your deviceIP addressActivity on Google services, such as from your searches or places you label like home or workInformation about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devicesThe types of location data we collect and how long we store it depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Timeline if you want to create a private map of where you go with your signed-in devices. And if your Web & App Activity setting is enabled, your searches and other activity from Google services, which may also include location information, is saved to your Google Account. Learn more about how we use location information.In some circumstances, Google also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, Google’s Search engine may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, such as directory services who provide us with business information to be displayed on Google’s services, marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from partners to provide advertising and research services on their behalf.We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.Why Google collects dataWe use data to build better servicesWe use the information we collect from all our services for the following purposes:Provide our servicesWe use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.Maintain & improve our servicesWe also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.Develop new servicesWe use the information we collect in existing services to help us develop new ones. For example, understanding how people organized their photos in Picasa, Google’s first photos app, helped us design and launch Google Photos.Provide personalized services, including content and adsWe use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. For example, Security Checkup provides security tips adapted to how you use Google products. And, depending on your available settings, Google Play could use information like apps you’ve already installed and videos you’ve watched on YouTube to suggest new apps you might like.Depending on your settings, we may also show you personalized ads based on your interests and activity across Google services. For example, if you search for “mountain bikes,” you may see ads for sports equipment on YouTube. You can control what information we use to show you ads by visiting your ad settings in My Ad Center.We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.We don’t show you personalized ads based on your content from Drive, Gmail, or Photos.We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to. For example, if you see an ad for a nearby flower shop and select the “tap to call” button, we’ll connect your call and may share your phone number with the flower shop.Go to My Ad CenterMeasure performanceWe use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with, including your related Google Search activity, to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Google Analytics. When you visit sites or use apps that use Google Analytics, a Google Analytics customer may choose to enable Google to link information about your activity from that site or app with activity from other sites or apps that use our ad services.Communicate with youWe use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your Google Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Google, we’ll keep a record of your request in order to help solve any issues you might be facing.Protect Google, our users, and the publicWe use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Google, our users, or the public.We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data. For example, Google Translate helps people communicate across languages by detecting common language patterns in phrases you ask it to translate.We may use the information we collect across our services and across your devices for the purposes described above. For example, depending on your available settings, if you watch videos of guitar players on YouTube, you might see an ad for guitar lessons on a site that uses our ad products. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Google’s services and the ads delivered by Google.If other users already have your email address or other information that identifies you, we may show them your publicly visible Google Account information, such as your name and photo. This helps people identify an email coming from you, for example.We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.Your privacy controlsYou have choices regarding the information we collect and how it's usedThis section describes key controls for managing your privacy across our services. You can also visit the Privacy Checkup, which provides an opportunity to review and adjust important privacy settings. In addition to these tools, we also offer specific privacy settings in our products — you can learn more in our Product Privacy Guide.Go to Privacy CheckupManaging, reviewing, and updating your informationWhen you’re signed in, you can always review and update information by visiting the services you use. For example, Photos and Drive are both designed to help you manage specific types of content you’ve saved with Google.We also built a place for you to review and control information saved in your Google Account. Your Google Account includes:Privacy controlsActivity ControlsDecide what types of activity you’d like saved in your account. For example, if you have YouTube History turned on, the videos you watch and the things you search for are saved in your account so you can get better recommendations and remember where you left off. And if you have Web & App Activity turned on, your searches and activity from other Google services are saved in your account so you can get more personalized experiences like faster searches and more helpful app and content recommendations. Web & App Activity also has a subsetting that lets you control whether information about your activity on other sites, apps, and devices that use Google services, such as apps you install and use on Android, is saved in your Google Account and used to improve Google services.Go to Activity ControlsAd settingsManage your preferences about the ads shown to you on Google and on sites and apps that partner with Google to show ads. You can modify your interests, choose whether your personal information is used to make ads more relevant to you, and turn on or off certain advertising services.Go to My Ad CenterAbout youManage personal info in your Google Account and control who can see it across Google services.Go to About YouShared endorsementsChoose whether your name and photo appear next to your activity, like reviews and recommendations, that appear in ads.Go to Shared EndorsementsSites and apps that use Google servicesManage information that websites and apps using Google services, like Google Analytics, may share with Google when you visit or interact with their services.Go to How Google uses information from sites or apps that use our servicesWays to review & update your informationMy ActivityMy Activity allows you to review and control data that’s saved to your Google Account when you’re signed in and using Google services, like searches you’ve done or your visits to Google Play. You can browse by date and by topic, and delete part or all of your activity.Go to My ActivityGoogle DashboardGoogle Dashboard allows you to manage information associated with specific products.Go to DashboardYour personal informationManage your contact information, such as your name, email, and phone number.Go to Personal InfoWhen you’re signed out, you can manage information associated with your browser or device, including:Signed-out search personalization: Choose whether your search activity is used to offer you more relevant results and recommendations.YouTube settings: Pause and delete your YouTube Search History and your YouTube Watch History.Ad Settings: Manage your preferences about the ads shown to you on Google and on sites and apps that partner with Google to show ads.Exporting, removing & deleting your informationYou can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google.Export your dataTo delete your information, you can:Delete your content from specific Google servicesSearch for and then delete specific items from your account using My ActivityDelete specific Google products, including your information associated with those productsDelete your entire Google AccountDelete your informationInactive Account Manager allows you to give someone else access to parts of your Google Account in case you’re unexpectedly unable to use your account.And finally, you can also request to remove content from specific Google services based on applicable law and our policies.There are other ways to control the information Google collects whether or not you’re signed in to a Google Account, including:Browser settings: For example, you can configure your browser to indicate when Google has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember that our services rely on cookies to function properly, for things like remembering your language preferences.Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify location settings on your Android device.Sharing your informationWhen you share your informationMany of our services let you share information with other people, and you have control over how you share. For example, you can share videos on YouTube publicly or you can decide to keep your videos private. Remember, when you share information publicly, your content may become accessible through search engines, including Google Search.When you’re signed in and interact with some Google services, like leaving comments on a YouTube video or reviewing an app in Play, your name and photo appear next to your activity. We may also display this information in ads depending on your Shared endorsements setting.When Google shares your informationWe do not share your personal information with companies, organizations, or individuals outside of Google except in the following cases:With your consentWe’ll share personal information outside of Google when we have your consent. For example, if you use Google Home to make a reservation through a booking service, we’ll get your permission before sharing your name or phone number with the restaurant. We also provide you with controls to review and manage third party apps and sites you have given access to data in your Google Account. We’ll ask for your explicit consent to share any sensitive personal information.With domain administratorsIf you’re a student or work for an organization that uses Google services, your domain administrator and resellers who manage your account will have access to your Google Account. They may be able to:Access and retain information stored in your account, like your emailView statistics regarding your account, like how many apps you installChange your account passwordSuspend or terminate your account accessReceive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental requestRestrict your ability to delete or edit your information or your privacy settingsFor external processingWe provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users. We also use service providers to help review YouTube video content for public safety and analyze and listen to samples of saved user audio to help improve Google’s audio recognition technologies.For legal reasonsWe will share personal information outside of Google if we have a good-faith belief that disclosure of the information is reasonably necessary to:Respond to any applicable law, regulation,legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.Enforce applicable Terms of Service, including investigation of potential violations.Detect, prevent, or otherwise address fraud, security, or technical issues.Protect against harm to the rights, property or safety of Google, our users, or the public.We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.If Google is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.Keeping your information secureWe build security into our services to protect your informationAll Google products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.We work hard to protect you and Google from unauthorized access, alteration, disclosure, or destruction of information we hold, including:We use encryption to keep your data private while in transitWe offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your accountWe review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systemsWe restrict access to personal information to Google employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.Exporting & deleting your informationYou can export a copy of your information or delete it from your Google Account at any timeYou can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google.Export your dataTo delete your information, you can:Delete your content from specific Google servicesSearch for and then delete specific items from your account using My ActivityDelete specific Google products, including your information associated with those productsDelete your entire Google AccountDelete your informationRetaining your informationWe retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:Some data you can delete whenever you like, such as your personal info or the content you create or upload, like photos and documents. You can also delete activity information saved in your account, or choose to have it deleted automatically after a set period of time. We’ll keep this data in your Google Account until you remove it or choose to have it removed.Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs.We keep some data until you delete your Google Account, such as information about how often you use our services.And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.You can read more about Google’s data retention periods, including how long it takes us to delete your information.Compliance & cooperation with regulatorsWe regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.Data transfersWe maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.European requirementsHow to exercise your rights and contact GoogleIf European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your rights to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.If you have additional questions or requests related to your rights, you can contact Google and our data protection office. And you can contact your local data protection authority if you have concerns regarding your rights under local law.Data controllerUnless otherwise stated in a service-specific privacy notice, the data controller responsible for processing your information depends on where you are based:Google Ireland Limited for users of Google services based in the European Economic Area or Switzerland, located at Gordon House, Barrow Street, Dublin 4, Ireland.Google LLC for users of Google services based in the United Kingdom, located at 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.Google LLC is the data controller responsible for processing information indexed and displayed in services like Google Search and Google Maps regardless of your location. Google Ireland Limited is the data controller responsible for processing information to train Google’s AI models for the purpose of deploying them in services provided by Google Ireland Limited in the European Economic Area or Switzerland.Legal bases of processingWe process your information for the purposes described in this policy, based on the following legal grounds:We process your data in order to provide a service you’ve asked for under a contract.We process your data for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy.We process your data when necessary to protect the vital interests of you or another person.We process your data when we have a legal obligation to do so.We ask for your consent to process your data for specific purposes and you have the right to withdraw your consent at any time.How you use Google services and your privacy settings will determine what data is processed, the purposes for which this data is processed, and the legal bases for processing data. The table below explains these processing purposes, the kinds of data processed, and the legal grounds for processing this data, in more detail.Why and how we process dataWhat data is processedLegal groundsTo provide Google services, products, and featuresExamples of processing activities:We process the terms you search for in order to return results.We use the IP address assigned to your device to send you the data you requested, such as loading a YouTube video.We use unique identifiers stored in cookies on your device to help us authenticate you as the person who should have access to your Google Account.Photos and videos you upload to Google Photos are used to help you create albums, collages, and other creations that you can share.When you purchase services or physical goods from us, we use your shipping address or delivery instructions for things like processing, fulfilling, and delivering your order, and to provide support in connection with the product or service you purchase.We process your payment information when you buy extra storage for Google Drive.We can use contact info (like names and email addresses) of people you interact with in Google products to make it easier to find who you’re looking for when you want to share and communicate with these people in other Google services like Gmail, Photos and Assistant.A flight confirmation email you receive may be used to create a “check-in” button that appears in your Gmail.Google also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, Google’s Search engine may index that article and display it to other people if they search for your name. Or, if your business’s information appears on a website, we may index and display it on Google services.We can help you share your location using Google Location Sharing, so that others can find you on a map, or know your estimated time of arrival.As described in the Sharing your information section, we’ll share personal information outside of Google when we have your consent, and provide you with controls to review and manage third party apps and sites you have given access to data in your Google Account.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:To perform a contract with you, such as loading a YouTube video, or processing, fulfilling, and delivering your order when you purchase services or physical goods from us.When necessary for our legitimate interests and those of third parties, including to:Provide, maintain, and improve services to meet the needs of our users. For example, using contact info (like names and email addresses) of people you interact with in Google products to make it easier to find who you’re looking for when you want to share and communicate with these people in other Google services like Gmail, Photos and Assistant.With your consent, such as when you choose to share your location with Google Location Sharing.To maintain and improve Google services, products, and featuresTo maintain the service so it works as intended, such as debugging the service, tracking issues or troubleshooting issues.Examples of processing activities:We continuously monitor our systems to look for problems. And if we find something wrong with a specific feature, reviewing activity information collected before the problem started allows us to fix things more quickly.We log users’ interactions with buttons on apps like Google Maps and Search to help understand if they are functioning as intended.To make improvements to Google services and to help improve the safety and reliability of these services, such as to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm the service or users.Examples of processing activities:We analyze data about your interactions with our services to help us build better products. For example, it may help us discover that it’s taking people too long to complete a certain task or that they have trouble finishing steps at all. We can then redesign that feature and improve the product for everyone.We analyze which search terms are most frequently misspelled to help us improve spell-check features used across our services.We analyze usage of Google Translate to improve translation quality and increase the availability of Translate in more languages.We analyze queries on Google Shopping in order to determine which products, merchants, and brands are relevant to different kinds of queries.Google Chrome’s Safe Browsing feature can send information about suspicious websites between a user’s browser and Google's servers to help protect against phishing, malware, malicious ads, and more.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:To perform a contract with you, such as using logs of interactions with Google apps to ensure they are working as intended.When necessary for our legitimate interests and those of third parties, including to:Provide, maintain, and improve services to meet the needs of our users. For example, analyzing which search terms are most frequently misspelled to help us improve spell-check features used across our services.Understand how people use our services to ensure and improve the performance of our services. For example, analyzing usage of Google Translate to improve translation quality and increase the availability of Translate in more languages.Perform research that improves our services for our users and benefits the public. For example, improving Google Translate’s translation quality and increasing the availability of Translate in more languages.To develop new Google services, products and featuresExamples of processing activities:Understanding how people organized their photos in Picasa, Google’s first photos app, helped us design and launch Google Photos.Understanding how users view and creators generate short-form content helped Google develop new YouTube services.Depending on your settings, we can save audio recordings of voice interactions with services like Google Search, Assistant, Maps, and Gboard to develop and improve Google audio technologies.We use publicly available information online or from other public sources to help train new machine learning models and build foundational technologies that power various Google products such as Google Translate, Gemini Apps, and Cloud AI capabilities.We use your interactions with AI models and technologies like Gemini Apps to develop, train, fine-tune, and improve these models to better handle your requests, and update their classifiers and filters including for safety, language understanding, and factuality.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:When necessary for our legitimate interests and those of third parties, including to:Develop new products and features that are useful for our users. For example, understanding how people used photos in Picasa, Google’s first photos app, helped us design and launch Google Photos. Or using information that’s publicly available online or from other public sources to help train Google’s AI models and build products and features using these foundational technologies, like Google Translate, Gemini Apps, and Cloud AI capabilities.Provide, maintain, and improve services to meet the needs of our users. For example, using information about your activity in our services, like your interactions with Gemini Apps, to train and improve machine learning models, and update their language understanding capabilities, safety classifiers and filters.With your consent, such as saving audio recordings of voice interactions with Google Search, Assistant, Maps, and Gboard to develop and improve Google audio technologies.To provide personalized services, including content and adsTo customize our services for you, including providing recommendations, personalized content, and customized search results.Examples of processing activities:Google’s Security Checkup feature provides security tips adapted to how you use Google products.Google News may provide you with local news results based on your approximate location.Google Search may provide you with results based on your approximate location.Google Assistant can use your contacts to send a message at your request, like “Send a text to John Smith.”Google Play uses information like apps you’ve already installed and videos you’ve watched on YouTube to suggest new apps you might like.We may display a Google Doodle on the Search homepage to celebrate an event specific to your country.Google can show you ads based on the context of the site you’re visiting, like ads for gardening equipment on a page about gardening tips.When you’re signed in to your Google Account and have the Web & App Activity control enabled, you can get more relevant search results that are based on your previous searches and activity from other Google services.Depending on your settings, to show you personalized ads based on your interests.Examples of processing activities:If you search for “mountain bikes” or watch videos of mountain biking, you may see an ad for sports equipment in your search results or on YouTube.If you watch videos about baking on YouTube, you may see more ads that relate to baking as you browse the web.You may also see personalized ads based on information from the advertiser. If you shopped on an advertiser's website, for example, they can use that visit information to show you ads.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:To perform a contract with you, such as when Google Assistant uses your contacts to send a message at your request, like “Send a text to John Smith.”When necessary for our legitimate interests and those of third parties, including to:Customize our services to provide you with a better user experience. For example, displaying a Google Doodle on the Search homepage to celebrate an event specific to your country, providing security tips adapted to how you use Google products, or tailoring the experience to be age-appropriate, if relevant.Provide advertising, which allows us to offer many of our services without a fee. For example, showing you ads based on the context of the site you’re visiting, like ads for gardening equipment on a page about gardening tips. (And when ads are personalized, we ask for your consent.)With your consent, such as recommending apps on Google Play based on videos you’ve watched on YouTube, or showing you personalized ads based on your interests, like ads that relate to baking as you browse the web after watching videos about baking on YouTube.To measure performance - We use data for analytics and measurement to understand how our services are used.Examples of processing activities:We analyze data about your visits to our sites to do things like optimize product design.We use data about the ads you interact with to help advertisers understand the performance of their ad campaigns.We use data about which places users click most on Google Earth to understand which features are popular and to identify bugs.Google Search measures the number of times a particular query has been made, and how users perceive the quality of their search results, to make Search more useful.Google Translate analyzes data on the number of translations made and the number of times a translation is marked as poor quality, in order to identify potential new features and address issues that users are experiencing on the service.We may share non-personally identifiable information with our partners like content licensors to accompany royalty payments.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:When necessary for our legitimate interests and those of third parties, including to:Understand how people use our services to ensure and improve the performance of our services. For example, analyzing usage of Google Translate to improve translation quality and increase the availability of Translate in more languages.Detect, prevent, or otherwise address fraud, abuse, security, or technical issues with our services. For example, monitoring usage patterns on Google Earth to identify bugs.Provide, maintain, and improve services to meet the needs of our users. For example, analyzing the number of times a translation is marked as poor quality on Google Translate in order to address issues that users are experiencing on the service.Develop new products and features that are useful for our users. For example, analyzing data on the number of translations made on Google Translate to identify potential new features.Fulfill obligations to our partners like developers and rights holders. For example, providing reporting to content licensors to accompany royalty payments.To communicate with you - We use information we collect, like your email address, to interact with you directly.Examples of processing activities:We may send you a notification if we detect suspicious activity, like an attempt to sign in to your Google Account from an unusual location.We may let you know about upcoming changes or improvements to our services.If you contact Google, we’ll keep a record of your request in order to help solve any issues you might be facing.Google services like Photos may send you marketing communications about its product offerings like printing promotions, depending on your settings.Google services like YouTube Premium and YouTube Music Premium may notify you about upcoming changes to your subscription.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:To perform a contract with you, such as when you contact Google for support or sign up for communications about product updates.When necessary for our legitimate interests and those of third parties, including to:Provide, maintain, and improve services to meet the needs of our users. For example, informing you about our services, such as to let you know about upcoming changes or improvements to our services.Marketing to inform users about our services. For example, emailing users of Photos about a printing promotion.To protect Google, our users, and the publicTo help improve the safety and reliability of our services, including detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Google, our users, or the public.Examples of processing activities:We collect and analyze IP addresses and cookie data to protect against automated abuse. This abuse takes many forms, such as sending spam to Gmail users, stealing money from advertisers by fraudulently clicking on ads, or censoring content by launching a Distributed Denial of Service (DDoS) attack.The “last account activity” feature in Gmail can help you find out if and when someone accessed your email without your knowledge. This feature shows you information about recent activity in Gmail, such as the IP addresses that accessed your mail, the associated location, and the date and time of access.We analyze your content to help us detect abuse such as spam, malware, and illegal content.We process information about requests to remove content from our services under Google's content removal policies or applicable law to assess the request, and to ensure transparency, improve accountability and prevent abuse and fraud in these practices.To meet any applicable law, regulation, legal process or enforceable governmental request.Examples of processing activities:Like other technology and communications companies, Google regularly receives requests from governments and courts around the world to disclose user data. Respect for the privacy and security of data you store with Google underpins our approach to complying with these legal requests. Our legal team reviews each and every request, regardless of type, and we frequently push back when a request appears to be overly broad or doesn’t follow the correct process.Certain laws require us to share information with regulators and third parties, such as researchers and authorized out-of-court dispute bodies.Legal obligations sometimes require us to retain certain information for purposes like financial record-keeping, such as information about a payment you’ve made to Google for tax or accounting purposes.Various laws and regulations require us to put in place measures to confirm that our users are old enough to use our services. To help determine your age, we process the date of birth you provide. We also process information about your activity in our services, both when you’re signed in to a Google Account or signed out, and use machine learning technology to determine if you are likely over 18. In certain cases, if we cannot confirm that you are old enough to use our services by other means, we can request other information to verify your age, like your government ID, credit card, a photo of you, or your phone number.The information processed will depend on how you use Google services and your settings but could include the following:Things you create or provide to us:Content you create, upload, or receive (like photos, videos, emails, docs and spreadsheets). Google Dashboard allows you to manage information associated with specific products.Personal information that you provide us when you create a Google Account (like your name and password, phone number, date of birth, or payment information).Information that we collect as you use our services:Information about your apps, browsers & devices, such as unique identifiers tied to the browser, application, or device you’re using; and information about the interaction of your apps, browsers, and devices with our services, (like IP address, crash reports, and system activity).Information about your activity in our services, such as your search terms, Chrome browsing history you’ve synced with your Google Account, your views and interactions with content and ads, and your activity on third-party sites and apps that use our services. You can review and control activity data stored in your Google Account in My Activity.Location information, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.Information from publicly accessible sources, such as information that’s publicly available online (like if your name appears in a local newspaper article) or from other public sources.Information from our trusted partners, such as from directory services who provide us with business information to be displayed on Google’s services, or security partners who provide us with information to protect against abuse.The legal grounds for processing this information will depend on how you use Google services and your settings but could include the following:When necessary for our legitimate interests and those of third parties, including to:Enforce legal claims, including investigation of potential violations of applicable Terms of Service. For example, analyzing content to help us detect abuse such as spam, malware, and illegal content.Detect, prevent, or otherwise address fraud, abuse, security, or technical issues with our services. For example, collecting and analyzing IP addresses and cookie data to protect against automated abuse.Protect against harm to the rights, property or safety of Google, our users, or the public, including disclosing information to government authorities. For example, responding to legal process or enforceable requests from governments and courts to disclose data, after carefully reviewing each request to make sure it satisfies applicable laws.Perform research that improves our services for our users and benefits the public. For example, processing information about requests to remove content from our services to educate the public, facilitate research, and provide transparency about these requests.When necessary to protect the vital interests of you or another person. For example, processing data to detect and combat online child sexual abuse.When we have a legal obligation to do so, such as retaining certain information for purposes like financial record-keeping, or processing and retaining information to help ensure that users are old enough to use our services.Linking your Google servicesIf you’re a user in the EU, we offer you the choice to keep certain Google services linked. You can learn more about your linked services and how to manage your choices at About DMA & Your Linked Services.About this policyWhen this policy appliesThis Privacy Policy applies to all of the services offered by Google LLC and its affiliates, including YouTube, Android, and services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.This Privacy Policy doesn’t apply to:The information practices of other companies and organizations that advertise our servicesServices offered by other companies or individuals, including products or sites they offer that may include Google services to which the policy applies, or products or sites displayed to you in search results, or linked from our servicesChanges to this policyWe change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).Related privacy practicesSpecific Google servicesThe following privacy notices provide additional information about some Google services:PaymentsFiberGemini AppsGoogle FiGoogle Workspace for EducationRead AlongYouTube KidsGoogle Accounts Managed with Family Link, for Children under 13 (or applicable age in your country)Family Link privacy guide for children & teensVoice and Audio Collection from Children’s Features on the Google AssistantIf you’re a member of an organization that uses Google Workspace or Google Cloud Platform, learn how these services collect and use your personal information in the Google Cloud Privacy Notice.Other useful resourcesThe following links highlight useful resources for you to learn more about our practices and privacy settings.Your Google Account is home to many of the settings you can use to manage your accountPrivacy Checkup guides you through key privacy settings for your Google AccountGoogle’s safety center helps you learn more about our built-in security, privacy controls, and tools to help set digital ground rules for your family onlineGoogle’s Teen Privacy Guide provides answers to some of the top questions we get asked about privacyPrivacy & Terms provides more context regarding this Privacy Policy and our Terms of ServiceTechnologies includes more information about:How Google uses cookiesTechnologies used for AdvertisingHow Google uses information from sites or apps that use our servicesKey termsAffiliatesAn affiliate is an entity that belongs to the Google group of companies, including the following companies that provide consumer services in the EU: Google Ireland Limited, Google Commerce Ltd, Google Payment Corp, and Google Dialer Inc. Learn more about the companies providing business services in the EU.AlgorithmA process or set of rules followed by a computer in performing problem-solving operations.Application data cacheAn application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content.Browser web storageBrowser web storage enables websites to store data in a browser on a device. When used in "local storage" mode, it enables data to be stored across sessions. This makes data retrievable even after a browser has been closed and reopened. One technology that facilitates web storage is HTML 5.CookiesA cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Learn more about how Google uses cookies and how Google uses data, including cookies, when you use our partners' sites or apps.DeviceA device is a computer that can be used to access Google services. For example, desktop computers, tablets, smart speakers, and smartphones are all considered devices.Google AccountYou may access some of our services by signing up for a Google Account and providing us with some personal information (typically your name, email address, and a password). This account information is used to authenticate you when you access Google services and protect your account from unauthorized access by others. You can edit or delete your account at any time through your Google Account settings.IP addressEvery device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. Learn more about how we use location information.Non-personally identifiable informationThis is information that is recorded about users so that it no longer reflects or references an individually-identifiable user.Personal informationThis is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by Google, such as information we associate with your Google Account.Pixel tagA pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking certain activity, such as views of a website or when an email is opened. Pixel tags are often used in combination with cookies.Referrer URLA Referrer URL (Uniform Resource Locator) is information transmitted to a destination webpage by a web browser, typically when you click a link to that page. The Referrer URL contains the URL of the last webpage the browser visited.Sensitive personal informationThis is a particular category of personal information relating to topics such as confidential medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.Server logsLike most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.A typical log entry for a search for “cars” looks like this:123.45.67.89 - 25/Mar/2003 10:15:32 -http://www.google.com/search?q=cars -Chrome 112; OS X 10.15.7 -740674ce2123e969123.45.67.89 is the Internet Protocol address assigned to the user by the user’s ISP. Depending on the user’s service, a different address may be assigned to the user by their service provider each time they connect to the Internet.25/Mar/2003 10:15:32 is the date and time of the query.http://www.google.com/search?q=cars is the requested URL, including the search query.Chrome 112; OS X 10.15.7 is the browser and operating system being used.740674ce2123a969 is the unique cookie ID assigned to this particular computer the first time it visited Google. (Cookies can be deleted by users. If the user has deleted the cookie from the computer since the last time they’ve visited Google, then it will be the unique cookie ID assigned to their device the next time they visit Google from that particular device).Unique identifiersA unique identifier is a string of characters that can be used to uniquely identify a browser, app, or device. Different identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed.Unique identifiers can be used for various purposes, including security and fraud detection, syncing services such as your email inbox, remembering your preferences, and providing personalized advertising. For example, unique identifiers stored in cookies help sites display content in your browser in your preferred language. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. Learn more about how Google uses cookies.On other platforms besides browsers, unique identifiers are used to recognize a specific device or app on that device. For example, a unique identifier such as the Advertising ID is used to provide relevant advertising on Android devices, and can be managed in your device’s settings. Unique identifiers may also be incorporated into a device by its manufacturer (sometimes called a universally unique ID or UUID), such as the IMEI-number of a mobile phone. For example, a device’s unique identifier can be used to customize our service to your device or analyze device issues related to our services.Additional ContextActivity on Google ServicesIf you’re signed in to your Google Account and have Web & App Activity turned on, your activity data on Google sites, apps, and services may be saved in your account’s Web & App Activity. Some activity may include information about the general area you were in when using the Google service. When you search for something using a general area, your search will use an area of at least 3 sq km, or expand until the area represents the locations of at least 1,000 people. This helps protect your privacy.In some cases, areas that you have searched from in the past may be used to estimate a relevant location for your search. For example, if you search for coffee shops while in Chelsea, Google might show results for Chelsea in future searches.You can view and control your Web & App Activity at My Activity.activity on third-party sites and apps that use our servicesWebsites and apps that integrate Google services like ads and analytics share information with us.This information is collected regardless of which browser or browser mode you use. For example, although Incognito mode in Chrome can help keep your browsing private from other people who use your device, third party sites and apps that integrate our services may still share information with Google when you visit them.You can learn more about some of the ways you can control the information that is shared when you visit or interact with sites and apps that use Google services.ads you’ll find most usefulFor example, if you watch videos about baking on YouTube, you may see more ads that relate to baking as you browse the web. We also may use your IP address to determine your approximate location, so that we can serve you ads for a nearby pizza delivery service if you search for “pizza.” Learn more about Google ads and why you may see particular ads.advertising and research services on their behalfFor example, merchants may upload data from their loyalty-card programs so that they can include loyalty information in search or shopping results, or better understand the performance of their ad campaigns. We only provide aggregated reports to advertisers that don’t reveal information about individual people.Android device with Google appsAndroid devices with Google apps include devices sold by Google or one of our partners and include phones, cameras, vehicles, wearables, and televisions. These devices use Google Play Services and other pre-installed apps that include services like Gmail, Maps, your phone’s camera and phone dialer, text-to-speech conversion, keyboard input, and security features. Learn more about Google Play Services.appropriate safeguardsFor example, we may anonymize data, or encrypt data to ensure it can’t be linked to other information about you. Learn morebenefits the publicFor example, we process information about requests to remove content from our services to educate the public, facilitate research, and provide transparency about these requests.customized search resultsFor example, when you’re signed in to your Google Account and have the Web & App Activity control enabled, you can get more relevant search results that are based on your previous searches and activity from other Google services. You can learn more here. You may also get customized search results even when you’re signed out. If you don’t want this level of search customization, you can search and browse privately or turn off signed-out search personalization.Customizing our servicesFor example, we may display a Google Doodle on the Search homepage to celebrate an event specific to your country.data controller responsible for processing your informationThis means the Google affiliate that is responsible for processing your information and for complying with applicable privacy laws.deliver our servicesExamples of how we use your information to deliver our services include:We use the IP address assigned to your device to send you the data you requested, such as loading a YouTube videoWe use unique identifiers stored in cookies on your device to help us authenticate you as the person who should have access to your Google AccountPhotos and videos you upload to Google Photos are used to help you create albums, collages, and other creations that you can share. Learn moreA flight confirmation email you receive may be used to create a “check-in” button that appears in your GmailWhen you purchase services or physical goods from us, you may provide us information like your shipping address or delivery instructions. We use this information for things like processing, fulfilling, and delivering your order, and to provide support in connection with the product or service you purchase.detect abuseWhen we detect spam, malware, illegal content (including child sexual abuse and exploitation material), and other forms of abuse on our systems in violation of our policies, we may disable your account or take other appropriate action. In certain circumstances, we may also report the violation to appropriate authorities.devicesFor example, we can use information from your devices to help you decide which device you’d like to use to install an app or view a movie you buy from Google Play. We also use this information to help protect your account.ensure and improveFor example, we analyze how people interact with advertising to improve the performance of our ads.ensure our services are working as intendedFor example, we continuously monitor our systems to look for problems. And if we find something wrong with a specific feature, reviewing activity information collected before the problem started allows us to fix things more quickly.Information about things near your deviceIf you use Google’s Location services on Android, we can improve the performance of apps that rely on your location, like Google Maps. If you use Google’s Location services, your device sends information to Google about its location, sensors (like accelerometer), and nearby cell towers and Wi-Fi access points (like MAC address and signal strength). All these things help to determine your location. You can use your device settings to enable Google Location services. Learn morelegal process, or enforceable governmental requestLike other technology and communications companies, Google regularly receives requests from governments and courts around the world to disclose user data. Respect for the privacy and security of data you store with Google underpins our approach to complying with these legal requests. Our legal team reviews each and every request, regardless of type, and we frequently push back when a request appears to be overly broad or doesn’t follow the correct process. Learn more in our Transparency Report.make improvementsFor example, we use cookies to analyze how people interact with our services. And that analysis can help us build better products. For example, it may help us discover that it’s taking people too long to complete a certain task or that they have trouble finishing steps at all. We can then redesign that feature and improve the product for everyone.may link informationGoogle Analytics relies on first-party cookies, which means the cookies are set by the Google Analytics customer. Using our systems, data generated through Google Analytics can be linked by the Google Analytics customer and by Google to third-party cookies that are related to visits to other websites. For example, an advertiser may want to use its Google Analytics data to create more relevant ads, or to further analyze its traffic. Learn moreour usersFor example, to prevent abuse and increase transparency and accountability over our online content moderation practices, Google shares data about requests for removal of content from our services with Lumen, which collects and analyzes these requests to facilitate research to help Internet users understand their rights. Learn more.partner with GoogleThere are over 2 million non-Google websites and apps that partner with Google to show ads. Learn morepayment informationFor example, if you add a credit card or other payment method to your Google Account, you can use it to buy things across our services, like apps in the Play Store. We may also ask for other information, like a business tax ID, to help process your payment. In some cases, we may also need to verify your identity and may ask you for information to do this.We may also use payment information to verify that you meet age requirements, if, for example, you enter an incorrect birthday indicating you’re not old enough to have a Google Account. Learn morePerformance of their ad campaigns.Learn more about the technologies used for advertising.personalized adsYou may also see personalized ads based on information from the advertiser. If you shopped on an advertiser's website, for example, they can use that visit information to show you ads. Learn morephone numberIf you add your phone number to your account, it can be used for different purposes across Google services, depending on your settings. For example, your phone number can be used to help you access your account if you forget your password, help people find and connect with you, and make the ads you see more relevant to you. Learn morePlaces you label like home and workYou might choose to save places to your Google Account that are important to you, such as your home or your work. If you set your home or work addresses, they can be used to help you do things more easily, such as getting directions or finding results closer to your home or work, and for ads.You can edit or delete your home or work addresses anytime in your Google Account.protect against abuseFor example, information about security threats can help us notify you if we think your account has been compromised (at which point we can help you take steps to protect your account).publicly accessible sourcesFor example, we may collect information that’s publicly available online or from other public sources to help train Google’s AI models and build products and features like Google Translate, Gemini Apps, and Cloud AI capabilities. Or, if your business’s information appears on a website, we may index and display it on Google services.rely on cookies to function properlyFor example, we use a cookie called ‘lbcs’ that makes it possible for you to open many Google Docs in one browser. Blocking this cookie would prevent Google Docs from working as expected. Learn moreremoveFor example, as described above, you can request to remove content, including content that may contain your information, from specific Google services, based on applicable law (including data protection law) and our policies.safety and reliabilitySome examples of how we use your information to help keep our services safe and reliable include:Collecting and analyzing IP addresses and cookie data to protect against automated abuse. This abuse takes many forms, such as sending spam to Gmail users, stealing money from advertisers by fraudulently clicking on ads, or censoring content by launching a Distributed Denial of Service (DDoS) attack.The “last account activity” feature in Gmail can help you find out if and when someone accessed your email without your knowledge. This feature shows you information about recent activity in Gmail, such as the IP addresses that accessed your mail, the associated location, and the date and time of access. Learn moresensitive categoriesWhen showing you personalized ads, we use topics that we think might be of interest to you based on your activity. For example, you may see ads for things like "Cooking and Recipes" or "Air Travel.” We don’t use topics or show personalized ads based on sensitive categories like race, religion, sexual orientation, or health. And we require the same from advertisers that use our services.Sensor data from your deviceYour device may have sensors that can be used to better understand your location and movement. For example, an accelerometer can be used to determine your speed and a gyroscope to figure out your direction of travel. Learn more about how we use location information.servers around the worldFor example, we operate data centers located around the world to help keep our products continuously available for users.services to make and receive calls or send and receive messagesExamples of these services include:Google Voice, for making and receiving calls, sending text messages, and managing voicemailGoogle Meet, for making and receiving video callsGmail, for sending and receiving emailsGoogle Chat, for sending and receiving messagesGoogle Duo, for making and receiving video calls and sending and receiving messagesGoogle Fi, for a phone planshow trendsWhen lots of people start searching for something, it can provide useful information about particular trends at that time. Google Trends samples Google web searches to estimate the popularity of searches over a certain period of time and shares those results publicly in aggregated terms. Learn moresimilar information related to your physical or mental healthIf you use fitness products and apps we offer, such as Fitbit, Pixel Watch, Nest or Google Fit, we collect data you provide, like your height and weight. We also collect information from these apps and devices, such as your sleep patterns, heart rate, skin temperature, calories burned, and steps taken.specific Google servicesFor example, you can delete your blog from Blogger or a Google Site you own from Google Sites. You can also delete reviews you’ve left on apps, games, and other content in the Play Store.specific partnersFor example, we allow YouTube creators and advertisers to work with measurement companies to learn about the audience of their YouTube videos or ads, using cookies or similar technologies. Another example is merchants on our shopping pages, who use cookies to understand how many different people see their product listings. Learn more about these partners and how they use your information.synced with your Google AccountYour Chrome browsing history is only saved to your account if you’ve enabled Chrome synchronization with your Google Account. Learn morethe people who matter most to you onlineFor example, when you type an address in the To, Cc, or Bcc field of an email you're composing, Gmail will suggest addresses based on the people you contact most frequently.the publicFor example, we process information about requests to remove content from our services under Google's content removal policies or applicable law to assess the request, and to ensure transparency, improve accountability and prevent abuse and fraud in these practices.third partiesFor example, we process your information to report use statistics to rights holders about how their content was used in our services. We may also process your information if people search for your name and we display search results for sites containing publicly available information about you.use the information we collect across our servicesDepending on your available settings, some examples of how we use the information we collect across our services include:When you’re signed in to your Google Account and search on Google, you can see search results from the public web, along with relevant information from the content you have in other Google products, like Gmail or Google Calendar. This can include things like the status of your upcoming flights, restaurant, and hotel reservations, or your photos. Learn moreIf you have communicated with someone via Gmail and want to add them to a Google Doc or an event in Google Calendar, Google makes it easy to do so by autocompleting their email address when you start to type in their name. This feature makes it easier to share things with people you know. Learn moreThe Google app can use data that you have stored in other Google products to show you personalized content, depending on your settings. For example, if you have searches stored in your Web & App Activity, the Google app can show you news articles and other information about your interests, like sports scores, based on your activity.If you connect your Google Account to your Google Home, you can manage your information and get things done through the Google Assistant. For example, you can add events to your Google Calendar or get your schedule for the day, ask for status updates on your upcoming flight, or send information like driving directions to your phone. Learn moreIf you’re a user in the EU, the decisions you make on linking services will affect how certain Google services can use the data across our services.Views and interactions with content and adsFor example, we collect information about views and interactions with ads so we can provide aggregated reports to advertisers, like telling them whether we served their ad on a page and whether the ad was likely seen by a viewer. We may also measure other interactions, such as how you move your mouse over an ad or if you interact with the page on which the ad appears.Voice and audio informationFor example, you can choose whether you want Google to save an audio recording to your Google Account when you interact with Google Search, Assistant, and Maps. When your device detects an audio activation command, like “Hey Google,” Google records your voice and audio plus a few seconds before the activation. Learn moreyour activity on other sites and appsThis activity might come from your use of Google services, like from syncing your account with Chrome or your visits to sites and apps that partner with Google. Many websites and apps partner with Google to improve their content and services. For example, a website might use our advertising services (like AdSense) or analytics tools (like Google Analytics), or it might embed other content (such as videos from YouTube). These services may share information about your activity with Google and, depending on your account settings and the products in use (for instance, when a partner uses Google Analytics in conjunction with our advertising services), this data may be associated with your personal information.Learn more about how Google uses data when you use our partners' sites or apps.closeOpens in a new tab(opens a footnote)GoogleAbout GooglePrivacyTermsTransparency CenterEnglishAfrikaansBahasa IndonesiaBahasa MelayuCatalàČeštinaDanskDeutschEestiEnglishEnglish (India)English (United Kingdom)EspañolEspañol (Latinoamérica)EuskaraFilipinoFrançaisFrançais (Canada)GaeilgeGalegoHrvatskiIsizuluÍslenskaItalianoKiswahiliLatviešuLietuviųMagyarMaltiNederlandsNorskPolskiPortuguês (Brasil)Português (Portugal)RomânăSlovenčinaSlovenščinaSrpskiSuomiSvenskaTiếng ViệtTürkçeঅসমীয়াΕλληνικάБългарскиଓଡିଆРусскийСрпскиУкраїнськаעבריתاردوالعربيةفارسیአማርኛमराठीहिन्दीবাংলাગુજરાતીதமிழ்తెలుగుಕನ್ನಡമലയാളംไทย한국어中文 (香港)中文(简体中文)中文(繁體中文)日本語Privacy & TermsMain menuGoogle apps --- Privacy & TermsOverviewPrivacy PolicyTerms of ServiceTechnologiesFAQGoogle AccountTermsIntroductionYour relationship with GoogleUsing Google servicesContent in Google servicesSoftware in Google servicesIn case of problems or disagreementsAbout these termsEEA instructions on withdrawalUpdatesDefinitionsList of services & service-specific additional termsHow Google handles government requests for user informationGoogle Terms of ServiceEffective May 22, 2024 | Archived versions | Download PDFCountry version: FranceWhat’s covered in these termsWe know it’s tempting to skip these Terms of Service, but it’s important to establish what you can expect from us as you use Google services, and what we expect from you.These Terms of Service reflect the way Google’s business works, the laws that apply to our company, and certain things we’ve always believed to be true. As a result, these Terms of Service help define Google’s relationship with you as you interact with our services. For example, these terms include the following topic headings:What you can expect from us, which describes how we provide and develop our servicesWhat we expect from you, which establishes certain rules for using our servicesContent in Google services, which describes the intellectual property rights to the content you find in our services — whether that content belongs to you, Google, or othersIn case of problems or disagreements, which describes other legal rights you have, and what to expect in case someone violates these termsUnderstanding these terms is important because, to use our services, you must accept these terms. We encourage you to download these terms for future reference. We make these terms, and all previous versions, available at all times here.Besides these terms, we also publish a Privacy Policy. Although it’s not part of these terms, we encourage you to read it to better understand how you can update, manage, export, and delete your information.TermsService providerIn the European Economic Area (EEA) and Switzerland, Google services are provided by, and you’re contracting with:Google Ireland Limitedincorporated and operating under the laws of Ireland(Registration Number: 368047 / VAT Number: IE6388047V)Gordon House, Barrow StreetDublin 4IrelandAge requirementsIf you’re under the age required to manage your own Google Account, you must have your parent or legal guardian’s permission to use a Google Account. Please have your parent or legal guardian read these terms with you.If you’re a parent or legal guardian, and you allow your child to use the services, then these terms apply to you and you’re responsible for your child’s activity on the services.Some Google services have additional age requirements as described in their service-specific additional terms and policies.ContentsIntroductionYour relationship with GoogleUsing Google servicesContent in Google servicesSoftware in Google servicesIn case of problems or disagreementsAbout these termsEEA instructions on withdrawalYour relationship with GoogleThese terms help define the relationship between you and Google. When we speak of “Google,” “we,” “us,” and “our,” we mean Google Ireland Limited and its affiliates.Broadly speaking, we give you permission to access and use our services if you agree to follow these terms, which reflect how Google’s business works. We make a lot of our products, like Search, Maps and Gmail, accessible and free of charge to everyone. Advertising is what makes it possible to offer our products to everyone. We make money selling ad space to businesses, and we use your data to show ads that are useful to you, according to your settings. When we show ads, we give you transparency and controls so you can make informed decisions, e.g. about the information about you that's used to show ads. We also use your personal information to make our products more helpful to you (for example this is how we can auto-complete your searches, get you home faster with Maps etc.). To learn more, see how Google’s business works.What you can expect from usProvide a broad range of useful servicesWe provide a broad range of services that are subject to these terms, including:apps and sites (like Search and Maps)platforms (like Google Shopping)integrated services (like Maps embedded in other companies’ apps or sites)devices (like Google Nest and Pixel)Many of these services also include content that you can stream or interact with.Our services are designed to work together, making it easier for you to move from one activity to the next. For example, if your Calendar event includes an address, you can click on that address and Maps can show you how to get there.Develop, improve, and update Google servicesWhile we use a broad definition of “services” throughout these terms as described above, applicable law draws distinctions between “digital content”, “services”, and “goods” in certain situations. That’s why we use the more specific terms in this section and the Legal guarantee section.We’re constantly developing new technologies and features to improve our services. For example, we use artificial intelligence and machine learning to provide you with simultaneous translations, and to better detect and block spam and malware.As part of the continual evolution of our digital content, services, and goods, we make modifications such as adding or removing features and functionalities, increasing or decreasing usage limits, and offering new digital content or services or discontinuing old ones. We may also change our digital content, services, or goods for these other reasons:to adapt to new technologiesto reflect increases or decreases in the number of people who use a particular serviceto respond to key changes in the licenses and partnerships we have with othersto prevent abuse or harmto address legal, regulatory, safety, or security issuesIn particular, we sometimes make legally-required updates, which are modifications that keep digital content, services, or goods in conformity with the law. We make these updates to our digital content, services, and goods for safety or security reasons, and to make sure they meet the quality standards that you expect, such as those described in the Legal guarantee section. We may automatically install updates that address significant safety or security risks. For other updates, you can choose whether you want them installed.We maintain a rigorous product research program, so before we change or stop offering a service, we carefully consider your interests as a user, your reasonable expectations, and the potential impact on you and others. We only change or stop offering services for valid reasons.If a modification negatively affects your ability to access or use our digital content, services, or goods, or if we stop offering a service all together, we’ll provide you with reasonable advance notice by email — including a description of the changes, when they’ll take place, and your right to end your contract with us if our modifications create more than a minor negative impact — except in urgent situations such as preventing abuse or harm, responding to legal requirements, or addressing security and operability issues. We’ll also provide you with an opportunity to export your content from your Google Account using Google Takeout, subject to applicable law and policies.What we expect from youFollow these terms and service-specific additional termsThe permission we give you to access and use our services continues as long as you comply with:these termsservice-specific additional terms, which could, for example, include things like additional age requirementsYou can view, copy, and store these terms in PDF format. You can accept these terms and any service-specific additional terms when you’re signed in to your Google Account.We also make various policies, help centers, and other resources available to you to answer common questions and to set expectations about using our services. These resources include our Privacy Policy, Copyright Help Center, Safety Center, Transparency Center, and other pages accessible from our policies site. Finally, we may provide specific instructions and warnings within our services – such as dialog boxes that alert you to important information.Although we give you permission to use our services, we retain any intellectual property rights we have in the services.Respect othersWe want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:comply with applicable laws, including export control, sanctions, and human trafficking lawsrespect the rights of others, including privacy and intellectual property rightsdon’t abuse or harm others or yourself (or threaten or encourage such abuse or harm) — for example, by misleading, defrauding, illegally impersonating, defaming, bullying, harassing, or stalking othersOur service-specific additional terms and policies, such as our Generative AI Prohibited Use Policy, provide additional details about appropriate conduct that everyone using those services must follow. If you find that others aren’t following these rules, many of our services allow you to report abuse. If we act on a report of abuse, we also provide the process described in the Taking action in case of problems section.Don’t abuse our servicesMost people who access or use our services understand the general rules that keep the internet safe and open. Unfortunately, a small number of people don’t respect those rules, so we’re describing them here to protect our services and users from abuse. In that spirit:You must not abuse, harm, interfere with, or disrupt our services or systems — for example, by:introducing malwarespamming, hacking, or bypassing our systems or protective measuresjailbreaking, adversarial prompting, or prompt injection, except as part of our safety and bug testing programsaccessing or using our services or content in fraudulent or deceptive ways, such as:phishingcreating fake accounts or content, including fake reviewsmisleading others into thinking that generative AI content was created by a humanproviding services that appear to originate from you (or someone else) when they actually originate from usproviding services that appear to originate from us when they do notusing our services (including the content they provide) to violate anyone’s legal rights, such as intellectual property or privacy rightsreverse engineering our services or underlying technology, such as our machine learning models, to extract trade secrets or other proprietary information, except as allowed by applicable lawusing automated means to access content from any of our services in violation of the machine-readable instructions on our web pages (for example, robots.txt files that disallow crawling, training, or other activities)using AI-generated content from our services to develop machine learning models or related AI technologyhiding or misrepresenting who you are in order to violate these termsproviding services that encourage others to violate these termsPermission to use your contentSome of our services are designed to let you upload, submit, store, send, receive, or share your content. You have no obligation to provide any content to our services and you’re free to choose the content that you want to provide. If you choose to upload or share content, please make sure you have the necessary rights to do so and that the content is lawful.LicenseYour content may be protected by intellectual property rights and immaterial rights. For example, you have intellectual property rights in the creative content you make, such as reviews you write. Or you may have the right to share someone else’s creative content if they’ve given you their permission. In addition, you have immaterial rights that give you control over things like your image, even if the photo that contains your image doesn’t belong to you.Through this license, you provide Google with permission to use your intellectual property rights in your content (such as copyright and trademark) and any immaterial rights in your content (such as image rights).What’s coveredThis license covers your content if that content is protected by intellectual property or immaterial rights.What’s not coveredThis license doesn’t affect your data protection rights — it’s only about your intellectual property and immaterial rightsThis license doesn’t cover these types of content:publicly-available factual information that you provide, such as corrections to the address of a local business. That information doesn’t require a license because it’s considered common knowledge that everyone’s free to use.feedback that you offer, such as suggestions to improve our services. Feedback is covered in the Service-related communications section below.ScopeThis license is:worldwide, which means it’s valid anywhere in the worldnon-exclusive, which means you can license your content to othersroyalty-free, which means there are no monetary fees for this licenseRightsThis license allows Google to:host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you gopublish, publicly perform, or publicly display your content, if you’ve made it visible to othersmodify your content, such as reformatting or translating itsublicense these rights to:other users to allow the services to work as designed, such as enabling you to share photos with people you chooseour contractors who’ve signed agreements with us that are consistent with these terms, only for the limited purposes described in the Purpose section belowPurposeThis license is for the limited purpose of:operating and improving the services, which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content:for spam, malware, and illegal contentto recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos togetherto customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in Ads Settings)This analysis occurs as your content (as well as other content in our systems) is sent, received, and when it is stored.using content you’ve shared publicly to promote the services. For example, to promote a Google app, we might quote a review you wrote. Or to promote Google Play, we might show a screenshot of the app you offer in the Play Store.DurationThis license lasts for as long as your content is protected by intellectual property rights or immaterial rights.If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:If you already shared your content with others before removing it. For example, if you shared a photo with a friend who then made a copy of it, or shared it again, then that photo may continue to appear in your friend’s Google Account even after you remove it from your Google Account.If you make your content available through other companies’ services, it’s possible that search engines, including Google Search, will continue to find and display your content as part of their search results.Using Google servicesYour Google AccountIf you meet these age requirements you can create a Google Account for your convenience. Some services require that you have a Google Account in order to work — for example, to use Gmail, you need a Google Account so that you have a place to send and receive your email.You’re responsible for what you do with your Google Account, including taking reasonable steps to keep your Google Account secure, and we encourage you to regularly use the Security Checkup.Using Google services on behalf of an organization or businessMany organizations, such as businesses, non-profits, and schools, take advantage of our services. To use our services on behalf of an organization:an authorized representative of that organization must agree to these termsyour organization’s administrator may assign a Google Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Google Account.If you’re based in the European Union, then these terms don’t affect the rights you may have as a business user of online intermediation services — including online platforms such as Google Play — under the EU Platform-to-Business Regulation.Service-related communicationsTo provide you with our services, we sometimes send you service announcements and other information. To learn more about how we communicate with you, see Google’s Privacy Policy.If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.Content in Google servicesYour contentSome of our services allow you to generate original content. Google won’t claim ownership over that content.Some of our services give you the opportunity to make your content publicly available — for example, you might post a product or restaurant review that you wrote, or you might upload a blog post that you created.See the Permission to use your content section for more about your rights in your content, and how your content is used in our servicesSee the Removing your content section to learn why and how we might remove user-generated content from our servicesIf you think someone is infringing your intellectual property rights, you can send us notice of the infringement and we’ll take appropriate action. For example, we suspend or close the Google Accounts of repeat copyright infringers as described in our Copyright Help Center.Google contentSome of our services include content that belongs to Google — for example, many of the visual illustrations you see in Google Maps. You may use Google’s content as allowed by these terms and any service-specific additional terms, but we retain any intellectual property rights that we have in our content. Don’t remove, obscure, or alter any of our branding, logos, or legal notices. If you want to use our branding or logos, please see the Google Brand Permissions page.Other contentFinally, some of our services give you access to content that belongs to other people or organizations — for example, a store owner’s description of their own business, or a newspaper article displayed in Google News. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Google’s views.Software in Google servicesSome of our services include downloadable or preloaded software. We give you permission to use that software as part of the services.The license we give you is:worldwide, which means it’s valid anywhere in the worldnon-exclusive, which means that we can license the software to othersroyalty-free, which means there are no monetary fees for this licensepersonal, which means it doesn’t extend to anyone elsenon-assignable, which means you’re not allowed to assign the license to anyone elseSome of our services include software that’s offered under open source license terms that we make available to you. Sometimes there are provisions in the open source license that explicitly override parts of these terms, so please be sure to read those licenses.You may not copy, modify, distribute, sell, or lease any part of our services or software.In case of problems or disagreementsBoth the law and these terms give you the right to (1) a certain quality of service, and (2) ways to fix problems if things go wrong. If you’re a consumer, then you enjoy all legal rights granted to consumers under applicable law, as well as any additional rights provided under these terms or service-specific additional terms.Legal guaranteeLegal guarantees applicable to goodsAs a consumer, you benefit from a legal guarantee of conformity on your goods, as well as a legal guarantee for hidden defects of the goods, under the conditions defined below.Legal guarantee of conformityIn the event of lack of conformity, the consumer has a period of two years from the date of delivery of the goods to enforce the legal conformity guarantee. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.If the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee shall apply to that digital content or digital service throughout the period of supply. During this period, the consumer is only required to establish the existence of the digital content or service lack of conformity and not the date of its appearance.Under the legal conformity guarantee, the trader is liable, if applicable, for providing all the updates necessary to maintain the conformity of the goods.The legal guarantee of conformity gives the consumer the right to repair or replace the goods within thirty days of his/her request, free of charge and without major inconvenience to him/her.If the goods are repaired under the legal conformity guarantee, the consumer benefits from a six-month term extension of the initial guarantee. If the consumer asks for the good to be repaired, but the trader imposes a replacement, the legal conformity guarantee is renewed for a period of two years from the date of replacement of the good.The consumer may obtain a price reduction by keeping the goods or rescission of the contract by obtaining a full refund against the return of the goods, if:The trader refuses to repair or replace the goods;The repair or replacement of the good takes place after a period of thirty days;The repair or replacement of the goods causes major inconvenience to the consumer, in particular if the consumer definitively bears the cost of taking back or removing the non-conforming goods, or if the consumer bears the installation costs of the repaired or replaced goods;The non-conformity of the goods persists despite the trader's unsuccessful attempt to bring it into conformity.The consumer is also entitled to a price reduction or rescission of the contract where the lack of conformity is so serious as to justify immediate price reduction or rescission of the contract. The consumer is then not required to request repair or replacement of the goods beforehand.The consumer is not entitled to rescission of the contract if the lack of conformity is minor.Any period of immobilization of the goods for the purpose of repair or replacement shall suspend the remaining guarantee term until the delivery of the repaired good.The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.A seller who obstructs in bad faith the implementation of the legal conformity guarantee is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of its average annual turnover (Article L. 241-5 of the French Consumer Code).Legal guarantee for hidden defectsThe consumer also benefits from the legal guarantee for hidden defects in application of articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee gives the consumer the right to a price reduction if the good is kept or to a full refund against return of the good.Legal guarantees applicable to digital content and servicesAs a consumer, you benefit from a legal guarantee of conformity and a legal guarantee for hidden defects on your digital content or service.Legal guarantee of conformityWhere the digital content or service is provided on a one-off basis: In the event of a lack of conformity, the consumer has a period of two (2) years from the date of supply of the digital content or service to obtain the implementation of the legal guarantee of conformity. During a period of one (1) year from the date of supply, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.The legal guarantee of conformity implies the obligation to provide all updates necessary to maintain the conformity of the digital content or service.If the digital content or service is provided on a continuous basis: You have the right to enforce the legal guarantee of conformity in the event of the appearance of a lack of conformity during the entire period of supply of the digital content or service according to the contract, from the beginning of the supply of the digital content or service. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.The legal guarantee of conformity implies the obligation to provide all updates necessary to maintain the conformity of the digital content or service during the entire period of supply of the digital content or service according to the contract.The legal guarantee of conformity gives the consumer the right to have the digital content or service brought into conformity without undue delay following his/her request, free of charge and without major inconvenience to him/her.The consumer may obtain a price reduction by keeping the digital content or service, or a rescission of the contract with a full refund in exchange for the waiver of the digital content or service, if:The trader refuses to bring the digital content or service into conformity;The conformity of the digital content or service is unjustifiably delayed;The digital content or service may not be brought into conformity without cost to the consumer;The conformity of the digital content or service causes major inconvenience to the consumer;The non-conformity of the digital content or service persists despite the professional's unsuccessful attempt to bring it into conformity.The consumer is also entitled to a price reduction or rescission of the contract where the lack of conformity is so serious as to justify immediate price reduction or rescission of the contract. The consumer is then not obliged to ask for the digital content or service to be brought into conformity beforehand.In cases where the lack of conformity is minor, the consumer has the right to rescind the contract only if the contract does not provide for payment of a price.Any period of unavailability of the digital content or service in order to bring it into conformity shall suspend the remaining guarantee period until the digital content or service is supplied in conformity again.The rights mentioned above result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.A trader who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to EUR 300 000, which may be increased to 10% of the average annual turnover (Article L. 242-18-1 of the French Consumer Code).Legal guarantee for hidden defectsThe consumer also benefits from the legal guarantee for hidden defects in application of articles 1641 to 1649 of the French Civil Code, for a period of two (2) years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the digital content or service is kept or to a full refund in exchange for the waiver of the digital content or service.Your rights under these legal guarantees aren’t limited by any other commercial guarantees that we may provide for specific digital content, services or goods (like the Google Consumer Hardware Limited Warranty which is not applicable to purchase in France). If you want to make a guarantee claim, please contact us.LiabilitiesFor all usersThese terms don’t limit liability for:fraud or fraudulent misrepresentationdeath or personal injury caused by negligencegross negligencewillful misconductOther than the liabilities described above, Google is liable only for its breaches of these terms or applicable service-specific additional terms, subject to applicable law.For business users and organizations onlyIf you’re a business user or organization:To the extent allowed by applicable law, you’ll indemnify Google and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees, except to the extent a liability or expense is caused by Google's breach, negligence, or willful misconduct.If you’re legally exempt from certain responsibilities, including indemnification, then those responsibilities don’t apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don’t override those immunities.Google won’t be responsible for the following liabilities:unforeseeable loss of profits, revenues, business opportunities, goodwill, or anticipated savingsindirect or consequential lossExcept as stated in the For all users section above, Google’s total liability arising out of or relating to these terms is limited to the greater of (1) €500 or (2) 125% of the fees that you paid to use the relevant services in the 12 months before the breach.Taking action in case of problemsBefore taking action as described below, we’ll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to clarify the issue and address it, unless there are objective and concrete reasons to believe that doing so would:cause harm or liability to a user, third party, or Googleviolate the law or a legal enforcement authority’s ordercompromise an investigationcompromise the operation, integrity, or security of our servicesRemoving your contentIf there are objective and concrete reasons to believe that any of your content (1) breaches these terms, service-specific additional terms or policies, (2) violates applicable law, or (3) could harm our users, third parties, or Google, then we reserve the right to take down some or all of that content in accordance with applicable law. Examples include notably child pornography, content that facilitates human trafficking or harassment, terrorist content, and content that infringes someone else’s intellectual property rights.Suspending or terminating your access to Google servicesWithout limiting any of our other rights, Google may suspend or terminate your access to the services or delete your Google Account if any of these things happen:you materially or repeatedly breach these terms, service-specific additional terms or policieswe’re required to do so to comply with a legal requirement or a court orderthere are objective and concrete reasons to believe that your conduct causes harm or liability to a user, third party, or Google — for example, by hacking, phishing, harassing, spamming, misleading others, or scraping content that doesn’t belong to youFor more information about why we disable accounts and what happens when we do, see this Help Center page. If you believe your Google Account has been suspended or terminated in error, you can appeal.Of course, you’re always free to stop using our services at any time. If you’re an EEA-based consumer, you can also withdraw from these terms within 14 days of accepting them. If you do stop using a service, we’d appreciate knowing why so that we can continue improving our services.Handling requests for your dataRespect for the privacy and security of your data underpins our approach to responding to data disclosure requests. When we receive data disclosure requests, our team reviews them to make sure they satisfy legal requirements and Google’s data disclosure policies. Google Ireland Limited accesses and discloses data, including communications, in accordance with the laws of Ireland, and EU law applicable in Ireland. For more information about the data disclosure requests that Google receives worldwide, and how we respond to such requests, see our Transparency Report and Privacy Policy.Settling disputes, governing law, and courtsFor information about how to contact Google, please visit our contact page.If you’re a resident of, or an organization based in, the European Economic Area (EEA) or Switzerland, these terms and your relationship with Google under these terms and service-specific additional terms, are governed by the laws of your country of residence, and you can file legal disputes in your local courts. If you’re an EEA-based consumer, please contact us to resolve issues directly. The European Commission also offers an Online Dispute Resolution platform, which we accept if required by law.About these termsBy law, you have certain rights that can’t be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.We want to make these terms easy to understand, so we’ve used examples from our services. But not all services mentioned may be available in your country.We may update these terms and service-specific additional terms (1) to reflect changes in our services or how we do business — for example, when we add new services, features, technologies, pricing, or benefits (or remove old ones), (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.If we update these terms or service-specific additional terms, we’ll provide you with at least 30 days’ advance notice (by email or other appropriate means) and the opportunity to review and accept the changes, except if we are required by law to apply the changes immediately without waiting for the end of the notice period. If you don’t agree to the new terms, you should remove your content and stop using the services. You can also end your relationship with us at any time, without penalty, by closing your Google Account.EEA instructions on withdrawalIf you’re an EEA-based consumer, then EEA consumer law gives you the right to withdraw from this contract as described in the EU’s Model Instructions on Withdrawal, provided below.Right of withdrawalYou have the right to withdraw from this contract within 14 days without giving any reason.The withdrawal period will expire after 14 days from the day of the conclusion of the contract.To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can contact us by email at account-withdrawal@google.com; by phone +353 1 533 9837 (see below for country-specific telephone numbers); or by writing to us at Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (g.co/EEAWithdrawalForm). If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.Effects of withdrawalIf you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.Model withdrawal form(complete and return this form only if you wish to withdraw from the contract)— To Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, account-withdrawal@google.com:— I hereby give notice that I withdraw from my contract of sale for the provision of the following service, _____________— Ordered on, _____________— Name of consumer, _____________— Address of consumer, _____________— Signature of consumer (only if this form is notified on paper), _____________— Date _____________Contact Google to withdraw from these termsCountryPhone numberAustria0800 001180Åland Islands0800 526683Belgium0800 58 142Bulgaria0800 14 744Canary Islands+34 912 15 86 27Ceuta & Melilla+34 912 15 86 27Croatia0800 787 086Cyprus80 092492Czechia800 720 070Denmark80 40 01 11Estonia8002 643Finland0800 520030France0 805 98 03 38French Guiana0805 98 03 38French Polynesia+33 1 85 14 96 65French Southern Territories+33 1 85 14 96 65Germany0800 6270502Greece21 1180 9433Guadeloupe0805 98 03 38Hungary06 80 200 148Iceland800 4177Ireland1800 832 663Italy800 598 905Latvia80 205 391Liechtenstein0800 566 814Lithuania0 800 00 163Luxembourg800 40 005Malta8006 2257Martinique0805 98 03 38Mayotte+33 1 85 14 96 65Netherlands0800 3600010New Caledonia+33 1 85 14 96 65Norway800 62 068Poland800 410 575Portugal808 203 430Réunion0805 98 03 38Romania0800 672 350Slovakia0800 500 932Slovenia080 688882Spain900 906 451St. Barthélemy+33 1 85 14 96 65St. Martin+33 1 85 14 96 65St. Pierre & Miquelon+33 1 85 14 96 65Svalbard & Jan Mayen800 62 425Sweden020-012 52 41Vatican City800 599 102Wallis & Futuna+33 1 85 14 96 65DefinitionsaffiliateAn entity that belongs to the Google group of companies, which means Google LLC and its subsidiaries, including the following companies that provide consumer services in the EU: Google Ireland Limited, Google Commerce Limited, and Google Dialer Inc.business userAn individual or entity who is not a consumer (see consumer).commercial guaranteeA commercial guarantee is a voluntary commitment that is in addition to the legal guarantee of conformity. The company offering the commercial guarantee agrees to (a) provide certain services; or (b) repair, replace, or refund the consumer for defective items.consumerAn individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft, or profession. This includes “consumers” as defined in Article 2.1 of the EU Consumer Rights Directive. (See business user)copyrightA legal right that allows the creator of an original work (such as a blog post, photo, or video) to decide if and how that original work may be used by others, subject to certain limitations and exceptions.country versionIf you have a Google Account, we associate your account with a country (or territory) so that we can determine:the Google affiliate that provides the services to you and that processes your information as you use the servicesthe version of the terms that govern our relationshipWhen you’re signed out, your country version is determined by the location where you’re using Google services. If you have an account, you can sign in and view these terms to see the country associated with it.disclaimerA statement that limits someone’s legal responsibilities.EU Platform-to-Business RegulationThe Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services.immaterial rightsRights other than intellectual property rights and data protection rights related to your content, such as your right to authorize the use of your own image in photos or videos, even if the photo or video doesn’t belong to you.indemnify or indemnityAn individual or organization’s contractual obligation to compensate the losses suffered by another individual or organization from legal proceedings such as lawsuits.intellectual property rights (IP rights)Rights over the creations of a person’s mind, such as inventions (patent rights); literary and artistic works (copyright); designs (design rights); and symbols, names, and images used in commerce (trademarks). IP rights may belong to you, another individual, or an organization.lack of conformityA legal concept that defines the difference between how something should work and how it actually works. Under the law, how something should work is based on how the seller or trader describes it, whether its quality and performance are satisfactory, and its fitness for the usual purpose of such items.legal guaranteeA legal guarantee is a requirement under the law that a seller or trader is liable if their digital content, services, or goods are defective (that is, that they lack conformity or have hidden defects).liabilityLosses from any type of legal claim, whether the claim is based on a contract, tort (including negligence), or other reason, and whether or not those losses could have been reasonably anticipated or foreseen.organizationA legal entity (such as a corporation, non-profit, or school) and not an individual person.servicesThe Google services that are subject to these terms are the products and services listed at https://policies.google.com/terms/service-specific, including:apps and sites (like Search and Maps)platforms (like Google Shopping)integrated services (like Maps embedded in other companies’ apps or sites)devices and other goods (like Google Nest)Many of these services also include content that you can stream or interact with.trademarkSymbols, names, and images used in commerce that are capable of distinguishing the goods or services of one individual or organization from those of another.your contentThings that you create, upload, submit, store, send, or share using our services, such as:Docs, Sheets, and Slides you createblog posts you upload through Bloggerreviews you submit through Mapsvideos you store in Driveemails you send through Gmailpictures you share with friends through Photostravel itineraries that you share with GooglecloseOpens in a new tab(opens a footnote)GoogleAbout GooglePrivacyTermsTransparency CenterEnglishAfrikaansBahasa IndonesiaBahasa MelayuCatalàČeštinaDanskDeutschEestiEnglishEnglish (India)English (United Kingdom)EspañolEspañol (Latinoamérica)EuskaraFilipinoFrançaisFrançais (Canada)GaeilgeGalegoHrvatskiIsizuluÍslenskaItalianoKiswahiliLatviešuLietuviųMagyarMaltiNederlandsNorskPolskiPortuguês (Brasil)Português (Portugal)RomânăSlovenčinaSlovenščinaSrpskiSuomiSvenskaTiếng ViệtTürkçeঅসমীয়াΕλληνικάБългарскиଓଡିଆРусскийСрпскиУкраїнськаעבריתاردوالعربيةفارسیአማርኛमराठीहिन्दीবাংলাગુજરાતીதமிழ்తెలుగుಕನ್ನಡമലയാളംไทย한국어中文 (香港)中文(简体中文)中文(繁體中文)日本語Google appsMain menu