Chaport

Solutions Use cases Sales Support Marketing By company size Startups SMBs Enterprises Industries Automotive E-commerce Education Hosting Real estate Travel and tourism All industries → Features Live chat Chatbots Multi-channel Knowledge base All features → Pricing Help Log in Sign up Sign up A better way to talk to your customers Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots. Try for Free #1 customer messaging software according to: 4.9 out of 5 4.9 out of 5 4.9 out of 5 All-in-one messaging solution Powerful app designed to be simple Chaport is a modern customer messaging platform that combines everything you need for effective support, sales, and engagement, all in a simple interface. Live Chat Help your customers faster. Increase sales Talk to your customers in real time via live chat, solve their problems quickly, and make more sales. Learn more → Chatbots Automate sales and support with chatbots Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline. Learn more → Multi-Channel Answer questions from all channels in one place Let your customers contact you via live chat, email, Facebook, Telegram, or Viber. Respond directly from Chaport. Learn more → Knowledge base Encourage customer self-service Create a knowledge base for your customers and activate an FAQ bot to automatically suggest relevant articles directly in the chat. Learn more → Try Chaport even without adding the live chat widget to your website Try for Free Mobile Apps Talk to your customers at any time, from any location Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices. Download the AppWeb-Version Integrations & API Connect Chaport to all the apps you use Get customer info from your CRM and automatically update it. Connect Chaport with 4,000+ apps using Zapier or integrate it with any app using API. IntegrationsAPI Powerful Features You’ll get everything you need for efficient work Auto-invitations Send automatic chat invitations to your customers based on specified rules. Typing insights Read customer messages even before they are sent and answer faster. Saved replies Prepare answer templates to common questions and reply in a few clicks. Detailed customer info View customer name, contact details, location, website activity, and much more. Group chats Invite another operator to a chat or join someone else’s chat to help your customers together. File sending Share images, audio and video files, and other documents with your customers. Widget customization Modify the chat widget color, background, texts, position, and operator photos. Multilingual chat widget Let your customers see the widget in their native languages. Reports View real-time reports about incoming and missed chats and operators’ working hours. View All Features → What our customers say about us Capterra “This was definitely my best experience with live chat software. Plug and play. Intuitive. Fast. Clean. Amazing.” — Carl E. G2 “Excellent simple live chat solution that has provided my company with a direct way to communicate with potential customers through my website.” — George R. Capterra “GUI is intuitive and you don’t need any training for that. Me and my colleagues use Windows and Android app and it’s working flawlessly.” — Igor N. G2 “Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to use this tool.” — Hoang L. Join over 100,000 happy teams using Chaport Sign Up For Free Product Solutions Industries Resources Company © 2025 Chaport Inc. Terms & Privacy English Deutsch Español Français Italiano Português Privacy Settings We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy Youtube Consent to display content from Youtube Vimeo Consent to display content from Vimeo Google Maps Consent to display content from Google Spotify Consent to display content from Spotify Sound Cloud Consent to display content from Sound Save --- Solutions Use cases Sales Support Marketing By company size Startups SMBs Enterprises Industries Automotive E-commerce Education Hosting Real estate Travel and tourism All industries → Features Live chat Chatbots Multi-channel Knowledge base All features → Pricing Help Log in Sign up Sign up Simple and transparent pricing Try unlimited functionality for 14 days for free. No credit card required. Monthly Annually FreeTalk to your customers in real time.ProMake even more sales. Increase operator efficiency.UnlimitedAutomate sales & support. Get more control.€002 operators included€2939/mo4 operators included€99129/moUnlimited operatorsSign up for freeSign up for freeSign up for freeUnlimited chats & websites60-day chat history1 default auto-invitation (branded)Basic widget customizationWeb, desktop & mobile appsEverything in Free plus:Unlimited chat historyAuto-invitationsAdvanced widget customizationEmail & messengers integrationSaved repliesPre-chat formDetailed reportsAutoresponderREST & JavaScript APIAnd much more…Everything in Pro plus:ChatbotsKnowledge base + FAQ botTeamsAssignment rulesShared saved repliesCustom fieldsChat ratingsAdvanced reportsOn-demand reportsZapier integration FreeTalk to your customers in real time.€002 operators includedSign up for freeUnlimited chats & websites60-day chat history1 default auto-invitation (branded)Basic widget customizationWeb, desktop & mobile appsProMake even more sales. Increase operator efficiency.€2939/mo4 operators includedSign up for freeEverything in Free plus:Unlimited chat historyAuto-invitationsAdvanced widget customizationEmail & messengers integrationSaved repliesPre-chat formDetailed reportsAutoresponderREST & JavaScript APIAnd much more…UnlimitedAutomate sales & support. Get more control.€99129/moUnlimited operatorsSign up for freeEverything in Pro plus:ChatbotsKnowledge base + FAQ botTeamsAssignment rulesShared saved repliesCustom fieldsChat ratingsAdvanced reportsOn-demand reportsZapier integration Plans comparison GeneralFreeProUnlimitedChat history60 daysUnlimitedUnlimitedChat history60 daysUnlimited chats & websitesWeb, desktop & mobile appsSSL encryptionGDPR complianceChaport has all the necessary features to let you stay GDPR compliant.Click to learn moreREST & JavaScript APIJavaScript and REST APIs allow you to integrate Chaport with your website and third-party apps more closely.AutoresponderSend auto-replies to visitors when your operators are busy or offline.ChatbotsAutomate your sales and support. Help your customers 24/7, even when your team is offline.Knowledge base + FAQ botCreate a Knowledge Base and offer self-service to your customers. Activate an FAQ Bot that will suggest articles based on keywords in your customers’ questions.Click to learn moreZapier integrationIntegrate Chaport with 4,000+ apps using Zapier.ChannelsFreeProUnlimitedChat widgetDirect chat linkShare a direct link to your live chat on social media, in email signatures, etc.EmailReceive and reply to emails directly in Chaport.Social media & messaging appsReceive and reply to messages from Facebook, Telegram, and Viber directly in Chaport.Chat widgetFreeProUnlimitedMobile-friendly chat widgetYour site visitors can contact you from mobile devices.Multilingual chat widgetThe Chaport chat widget automatically switches to a visitor's browser language.Click to learn moreOperator photosBasic widget customizationChoose one of the available colors to match your website design.Advanced widget customizationChange color, default texts, background, position, and message sound.Lead generationFreeProUnlimitedEmail requestCollect visitors’ emails automatically.Click to learn moreAuto-invitationsAutomatic pop-up messages that initiate more chats with website visitors and increase sales.1*1 default(branded) 1 default(branded)Pre-chat formRequest visitor info before starting a chat.Click to learn moreMessagingFreeProUnlimitedOffline messagesReceive messages when all operators are offline. Send messages to the visitors who left your website.NotificationsGroup chatsInvite another operator to a chat or join someone else’s chat to help your customers together.File sendingEmojiRead receiptsMessage statuses indicate that the message is sent or read.Message editing and deletionVisitor InfoFreeProUnlimitedBrief visitor infoVisitor name, phone number, and email address.Visitor info editingDetailed visitor infoVisitor language, location, browser, chat start page, the website they came from, and more.Visitor behaviorSee the pages your visitors are browsing on your website directly in the chat in real time.Visitor notesLeave notes about visitors for future reference.Custom fieldsAdd custom fields of different types that can be included in a pre-chat form and viewed or changed in the Visitor Info section.Click to learn moreOperator productivityFreeProUnlimitedChat deletion and exportSearchTyping insightsRead visitor messages even before they are sent, and answer faster.Visitor banChat transcript to emailSend a chat transcript to your email address.Saved repliesSaved replies (also called canned responses) are answer templates to standard visitors’ questions.Click to learn moreShared saved repliesShared saved replies are saved replies that can be shared with all operators.Chat ratingsLet your visitors rate their chat experience on a five-point scale.ManagementFreeProUnlimitedOperator rolesAn operator in Chaport can assume one of these roles: account owner, administrator, operator.Click to learn moreSupervisionAn experienced worker can train new operators by joining their chats, supervising them, and giving advice. A junior operator can also invite a colleague to a chat to get help with a difficult case.Working hoursIt allows your operators to be displayed Online and receive chats when they are available only on a mobile device.Status auto-toggleAutomatically switch your status to Online at the beginning of the day and to Invisible at the end of the day.Chat transferTransfer a chat to your colleague.Automatic transfer of unanswered chatsUnanswered chats can be automatically transferred to another operator or marked as “Unassigned” to attract all operators’ attention.Automatic closing of answered chatsAutomatic operator assignmentsNew chats can be equally distributed among the operators who are online.TeamsOrganize your operators into groups based on their roles, e.g., sales, support, etc.Click to learn moreAssignment rulesCreate rules to automatically assign chats to operators or teams based on visitor info, message text, and other parameters.Click to learn moreReportsFreeProUnlimitedBasic reportsTrack the total number of chats served and missed in the last 30 days.Detailed reportsTrack the number of served and missed chats broken down by operator and view reports on proactive chats.Google Analytics reportsView chat events in Google Analytics.Advanced reportsView reports on chatbots, chat ratings, response times, and operators’ working hours.On-demand reportsYou can request the reports you need in CSV, JSON, or XLS format. Join over 100,000 happy teams using Chaport Sign Up For Free Do you offer a free trial? After signing up, you will get a free 14-day trial period of our Unlimited plan. What happens after the free 14-day trial period? After the 14-day trial period, your account will be automatically downgraded to the Free plan, which will be available to you forever. Paid features will be disabled. What payment methods do you accept? We accept PayPal, Visa, and MasterCard. Do your prices include VAT? As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the plan prices. Product Solutions Industries Resources Company © 2025 Chaport Inc. Terms & Privacy English Deutsch Español Français Italiano Português Privacy Settings We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy Youtube Consent to display content from Youtube Vimeo Consent to display content from Vimeo Google Maps Consent to display content from Google Spotify Consent to display content from Spotify Sound Cloud Consent to display content from Sound Save --- Solutions Use cases Sales Support Marketing By company size Startups SMBs Enterprises Industries Automotive E-commerce Education Hosting Real estate Travel and tourism All industries → Features Live chat Chatbots Multi-channel Knowledge base All features → Pricing Help Log in Sign up Sign up About us We make communication with customers as easy and enjoyable as chatting with friends. 2014 Founded 30,000+ Users 100% Self-Funded Chaport’s mission is to bring companies and customers closer to each other. We’re changing how businesses communicate with customers A few years back, customers had to wait several days for an email reply or hang on the line waiting for an operator when making a phone call. Today, customers expect they can message companies via live chat, messengers, or social media and receive an instant response. Chaport provides businesses an easy way to connect new communication channels, get closer to customers, and stay competitive in the changing world. Business software shouldn’t be complex A while ago, we saw a problem: live chats for business were packed with features most companies would never use. Such complexity, along with poor design, was making it hard both for chat operators and admins to use the product. So, we created Chaport — simple and user-friendly live chat that has everything you need for easy and effective customer communication. Want to join our team? Send your resume to info@chaport.com Product Solutions Industries Resources Company © 2025 Chaport Inc. Terms & Privacy English Deutsch Español Français Italiano Português Privacy Settings We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy Youtube Consent to display content from Youtube Vimeo Consent to display content from Vimeo Google Maps Consent to display content from Google Spotify Consent to display content from Spotify Sound Cloud Consent to display content from Sound Save --- Solutions Use cases Sales Support Marketing By company size Startups SMBs Enterprises Industries Automotive E-commerce Education Hosting Real estate Travel and tourism All industries → Features Live chat Chatbots Multi-channel Knowledge base All features → Pricing Help Log in Sign up Sign up Increase your revenue with the Chaport Affiliate Program Chaport is a powerful live chat and chatbot solution used by 30,000+ teams worldwide. Recommend Chaport to your audience and receive 35% of recurring lifetime payments from referred customers. Become a partner How does it work? 1. Join the program Complete a quick application and get access to your personal affiliate dashboard. 2. Promote Chaport Share your referral link through blog posts, social media, email marketing, or other channels. 3. Earn revenue Get a recurring commission on all payments from every customer you refer. High commissions Chaport offers one of the highest commissions in the industry — 35% of all payments made by your referred customers. Transparency Our affiliate program is powered by FirstPromoter.com, which will provide you with an affiliate panel for tracking signups and sales. Steady passive income Our customers use our software for long periods of time, ensuring you a long-term and consistent income stream. Who can benefit from the Chaport Affiliate Program? Bloggers and content creators Do you run a blog about business solutions, customer service, or technology? Spread the word about Chaport and monetize your expertise. Web developers and agencies Integrate Chaport into your projects, offering clients an advanced live chat and chatbot tool for website conversions and customer engagement. Marketers and consultants Do you assist your clients with business setup and marketing strategies? Provide them with a powerful tool to help them grow. SaaS services Elevate user experience and expand your SaaS functionality with seamless live chat and chatbot integration. Affiliate marketing enthusiasts Passionate about affiliate marketing? Promote Chaport and increase your earnings with one of the best affiliate programs in the industry. Anyone who loves Chaport Already using our live chat and know someone who could benefit from it too? Invite them to Chaport and earn rewards for each referral. Become a Chaport affiliate partner and start earning right now! Become a partner Frequently Asked Questions What is an affiliate program? The Chaport affiliate program is an effective way to earn money online by promoting our live chat and chatbot software to others. Use your referral link on your resources (website, blog, social networks, etc.) and receive rewards for each payment from users who registered a Chaport account through your link. Do you offer recurring commissions? Yes. You will receive 35% recurring commissions for the lifetime of the customer’s subscription. Do I need my own website to join the affiliate program? No, you can join our affiliate program without a website. Share your referral link on your social media, blogs, YouTube, and other channels. Recommend Chaport to your clients or colleagues. What is the minimum payout amount? The minimum payout amount is $100. How often are commissions paid? Commissions are paid once a month, provided that 30 days have passed since the customer’s payment. How does the referral link work? After registration, you will receive a referral link that contains unique identifiers. When a customer clicks on your link, a cookie file will be stored in their browser. The cookie storage time in the browser is 120 days. If the customer subscribes to Chaport within this time, you will receive a commission, which can be tracked in your affiliate account. Have more questions? Feel free to contact us — we’d love to help! Start a chat “We will be glad to answer you on any question related to our affiliate program!” Anastasia Tokmakova Start a chat Become a Chaport Affiliate Partner and start earning right now! Become a partner Product Solutions Industries Resources Company © 2025 Chaport Inc. Terms & Privacy English Deutsch Español Français Italiano Português Privacy Settings We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy Youtube Consent to display content from Youtube Vimeo Consent to display content from Vimeo Google Maps Consent to display content from Google Spotify Consent to display content from Spotify Sound Cloud Consent to display content from Sound Save Type a message here...Free live chat⚡ by·