Aidbase

OpenAI PoweredAI-Powered supportfor your SaaS startup.Help your users help themselves with an AI-Powered chatbot, knowledge base, AI-Assisted ticketing, and email support.Get Started What to expect Spend less time on supportA complete support ecosystem to help you spend less time supporting your users - and more time growing your business.AI ChatbotCreate an AI chatbot and make it an expert on your business.Ticket FormCreate a custom ticket form to collect information from your users.Email InboxHandle incoming support emails from one unified inbox.FAQ & Knowledge BaseCreate a knowledge base for both users and support to search for answers.Identify knowledge gapsIdentify knowledge gaps, improve and retrain your AI models.SDKs, APIs & WebhooksOur solution is built to be integrated with your existing tools.AI-Powered Chat SupportLive AI chat. Trained on your data.Connect your data sources and automate customer service. The AI chatbot will learn from your data and will deliver a human-like support experience - around the clock.Learn moreConnect with your tool of choiceDiscordWhatsAppSlackNotionMessengerShopifyWordPressZapierWebflowOpenAIYouTubeKyle PrinslooFounder, ClientManager❝ Aidbase has reduced our response time by over 70%. It saves us thousands of dollars every year, and more importantly, our users get helpful instant responses. The ticketing system is the best out there. It simply costs more NOT using it (and it’s more stressful). Highly recommend it! ❞AI-Assisted Ticket HandlingHandle tickets and emails faster with AI.Handle all tickets and emails from Aidbase's unified inbox. Our AI will learn - not only from your knowledge base - but from all your previous tickets.Learn moreSam G.Marketing Manager❝ This was very easy to setup and get off the ground! It learned from our website, PDF's of our literature, and videos. On top of that, it was easy to integrate into our website and have clients start using it. It makes our customer service team look amazing and people are even starting to use it inside the office to get the right info. ❞Works with your tech stackAdd the chatbot and ticket form to your website or app in minutes using our CDN or npm packages.npm install @aidbase/chatJavaScriptReact / Next.jsHTML / CSS Demo Try it yourselfGive the AI chatbot a bit of information and watch it accurately answer your questions.Add your knowledge here Features All the tools you needAidbase is a complete support solution for your business.Fully customizableCustomize branding, colors, logos to fit your style, brand, and tone of voice.No CodeDeploy your chatbot, ticket forms, and email inbox with no coding required.Collect leadsCollect user information such as name and email, and follow up with them later.WebhooksConnect your chatbot, ticket forms, and email inbox to your favorite tools through webhooks.Control with JavaScriptControl the behavior of your chatbots and ticket forms using JavaScript.React LibraryUse our React library to embed chatbots and ticket forms in your React/NextJS app.Hosted websiteShare a link to your chatbot or ticket form on your hosted website.Discover knowledge gapsSee where your chatbot is missing knowledge to answer and correct it for the future.Link & image repliesThe chatbot replies with links and images to help users understand better.Support personasCreate the face of your support team with support personas for your ticket forms.Invite your teamInvite your team to collaborate on tickets, emails, managing knowledge, and more.GDPR CompliantAll data is encrypted and stored securely within the borders of EU. We are GDPR compliant. Read our latest blogs Latest blogs & articlesWe write about the latest trends in the tech industry, our journey, and the latest updates from our team.The AI Support Governance Playbook: Policies, Guardrails & Approval Flows That Prevent DisasterAI will soon be the default front door for support—and the challenge isn’t ...Frank VargasJanuary 11, 2026Designing AI Agent Assist That Support Teams Actually Use (and Don’t Secretly Hate)Support teams face massive pressure to “do more with less” as AI budgets su...Megan PierceDecember 30, 2025How to Migrate from Legacy Chatbots to Modern AI Support (Without Breaking CX)Legacy button-based chatbots frustrate customers and agents, but ripping th...Frank VargasDecember 24, 2025Get started for freeWhat are you waiting for?Help your users help themselves - with an automated customer experience. You can try Aidbase for free for 7 days, cancel anytime.Let's go!Weekly AI newsletterGet news and updates about AI, No Code, and Aidbase.Subscribe --- Our Pricing PlansGet started for free! Or pick a plan that fits your need.Pay monthlyPay yearlyPay onceStandard€29/monthPerfect for individuals, solopreneurs and small startups with a single point of contact.2.5K messages/monthUnlimited if you bring your own OpenAI Key.2 chatbots2 ticket forms5 team membersStart free trialTry free for 7 days.Pro€39/monthPerfect for small teams and growing businesses with a small support team.10K messages/monthUnlimited if you bring your own OpenAI Key.5 chatbots5 ticket forms25 team membersStart free trialTry free for 7 days.Expert€199/monthPerfect for agencies, large teams and businesses with multiple departments.100K messages/monthUnlimited if you bring your own OpenAI Key.50 chatbots50 ticket forms100 team membersStart free trialTry free for 7 days.Plans comparisonGet a full overview of all the plans and features we're offering.AI UsageChat messagesThe number of chat messages your chatbot can deliver in month.2,500/monthUnlimited if you bring your own OpenAI Key.10,000/monthUnlimited if you bring your own OpenAI Key.100K/monthUnlimited if you bring your own OpenAI Key.Smart suggestionsThe number of AI suggestions you can get when resolving tickets.500/monthUnlimited if you bring your own OpenAI Key.2,500/monthUnlimited if you bring your own OpenAI Key.50K/monthUnlimited if you bring your own OpenAI Key.Training charactersThe number characters you can use for training per month.2.5M/month10M/month100M/monthTeam & personasTeam membersThe number of team members you can add to your workspace.525100PersonasPersonas are fictive tive team members that you can use when resolving tickets.525UnlimitedChatbotNumber of chatbotsThe number of chatbots you can have in your account.2550Collect name & emailConfigure the chatbot to collect the user's name and email address.Connect ticket formsTicket form connection enables you to open tickets directly from your chatbot.Connect FAQsFAQ connection enables you to display your knowledge base as a searchable FAQ in the chatbot.Ticket formsNumber of ticket formsThe number of ticket forms you can have in your account.2550Connect email inboxSend automatic emails when your tickets update.All ticket field typesUse all ticket field types, including the advanced "hidden" type.-Email inboxNumber of email inboxesThe number of email inboxes you can have in your account.2550Custom email domainAdd your own email domain to send and receive emails from.KnowledgeAccess chat knowledgeUncover knowledge gaps by accessing the specific knowledge used in each reply.Correct knowledgeCorrect specific knowledge for all future replies.Exclude knowledgeExclude specific knowledge for all future replies.BrandingRemove branding on chatbotsRemove the "Powered by Aidbase" branding from your chatbots.-Remove branding on ticketsRemove the "Powered by Aidbase" branding from your ticket forms and tickets.-Remove branding in emailsRemove the "Sent from Aidbase" branding in your email replies.-AdvancedData exportHow many days of data you can export from Aidbase.30 daysUnlimitedUnlimitedWebhooksHave other services respond to events triggered through Aidbase.-IntegrationsIntegrate Aidbase with a broad range of third-party tools.-APIUse our API to built fully custom solutions and integrations.- Questions about Aidbas? Frequently Asked QuestionsAidbase is an AI-powered support ecosystem built to give your users an outstanding customer experience - on autopilot.Can I use Aidbase for free?We offer a 7-day free trial on all our plans. After the trial period, you will need to pick a paid plan to continue using Aidbase.Can I invite my team to Aidbase?Yes, you can invite your team members to collaborate with you.How do you handle payments?We use Stripe to handle our payments, which means you can use any credit or debit card to pay for your subscription.What if I change my mind?You can upgrade, downgrade, or cancel your subscription at any time directly from your account, no questions asked.What if I need help?If you're stuck with anything, don't hesitate to get in touch with us. You can always reach us from the ticket form withing the app. --- About AidbaseUsed by 10,000+ SaaS startups, cCommerce businesses and agencies.More than 10,000 SaaS startups, E-commerce businesses, agencies and content creators with large audiences use our platform to manage support, answer questions and help their followers.Get started - It's free The story How it all startedWatch the story of how Aidbase came to be, and how we're helping businesses and creators around the world. What to expect Spend less time on supportA complete support ecosystem to help you spend less time supporting your users - and more time growing your business.AI ChatbotCreate an AI chatbot and make it an expert on your business.Ticket FormCreate a custom ticket form to collect information from your users.Email InboxHandle incoming support emails from one unified inbox.FAQ & Knowledge BaseCreate a knowledge base for both users and support to search for answers.Identify knowledge gapsIdentify knowledge gaps, improve and retrain your AI models.SDKs, APIs & WebhooksOur solution is built to be integrated with your existing tools. Wall of love What Our User SaysBuild SaaS AI applications using OpenAI and Next.js, this kit comes with pre-configured and pre-built examples, making it easier to quickly kickstart your AI startup.Sam G.Marketing ManagerSo many different "AI" chatbots out there that just aren't. This is the real deal. This was very easy to setup and get off the ground! It learned from our website, PDF's of our literature, and videos. On top of that, it was easy to integrate into our website and have clients start using it. It makes our customer service team look amazing and people are even starting to use it inside the office to get the right info.Dwayne HayesSoftware DeveloperAidbase is the only solution that allowed us to fully embed an AI support system into our platform. Most components are plug-and-play and easy to use, and when we need full control and customization, Aidbase supports that too. As simple or complex as you need it, which is perfect for a fast-moving software engineering team.Carlos A. W.Chief Marketing OfficerEasy to program, easy to use, has a fair price, and provides a great option for testing. It is a tool that, with just a few clicks, you can implement in your chat system.Viktor P.EducatorWhat I appreciate most about Aidbase is its AI-powered support features, which greatly improve customer service efficiency. I can have both an AI chatbot to handle first-line requests and a ticket system to handle more complex cases. It's perfect. I'll definitely use it in my new projects, it looks like it's easy to integrate and use, plus support is always online.Oliver JumpertzSenior Software EngineerI've tried it out, and it somehow got better than me. Now I'm afraid, but also relieved because I can now talk to myself to solve my own problems! Jokes aside, it's a pleasure to use Aidbase, so give it a try.Ippokratis P.OwnerFully satisfied with the ease of use and installation - but most of the all the quality of the answers the AI chatbot gives.Daniel A.Business OwnerWhat I like best about Aidbase is its AI-powered support features, significantly enhancing customer service efficiency. The platform's ability to automate responses and integrate seamlessly with existing tools is impressive.Ziad A.Head of Customer SuccessGreat AI chatbot solution. Great friendly user interface, highly customizable, easy implementation, great documentation, flexible, and powerful features and integrations.Kyle PrinslooFounder, ClientManagerAidbase has reduced our response time by over 70%. It saves us thousands of dollars every year, and more importantly, our users get helpful instant responses. The ticketing system is the best out there. It simply costs more NOT using it (and it’s more stressful). Highly recommend it!Catalin M.WebmasterEase to use, good working, ease implementation. I recommend it to everyone who wants to have a chatbot on their website.Jey L.FounderAidbase has a very intuitive UI. I was able to walk through the onboarding process, which included building a knowledge base, a chatbot, support ticket workflow, and FAQ. Each feature was trained on our operation data.Dylan Cole@LinaWe changed to Aidbase recently and it has been a great experience. Our customer support has improved a lot and we are saving a lot of time.Show more...Get started for freeWhat are you waiting for?Help your users help themselves - with an automated customer experience. You can try Aidbase for free for 7 days, cancel anytime.Let's go!Weekly AI newsletterGet news and updates about AI, No Code, and Aidbase.SubscribeWe use cookies!We use cookies to improve your experience on our site. By using our site, you agree to our use of cookies.Accept allReject allManage preferences Privacy Policy Terms and Conditions --- Powered by OpenAI AI ChatbotA well-trained AI chatbot can deliver better results than humans in 9/10 cases. And it never sleeps!Make AI your new expert customer support agent.Always onlineYour chatbot doesn't need breaks. It's online 24/7.Trained on your dataTrain your chatbot to become an expert on your business.Fully customizableCustomize branding, colors, logos to fit your style.No CodeHave it live on your website in minutes. No code required.Fast retrainUpdate your chatbot's knowledge on the fly.Custom promptsGive your chatbot custom instructions & base prompts. AI Chatbot Live AI supportConnect your data sources and get a ChatGPT-like chatbot for your products.AI-Powered Chat SupportLive AI chat. Trained on your data.Connect your data sources and automate customer service. The AI chatbot will learn from your data and will deliver a human-like support experience - around the clock. Fully customizable Customize the chatbotUpload your own logo, customize the colors, adjust for light/dark mode and much more.Light modeShow the Chatbot Element in light mode. Perfect for bright and light-themed websites.Dark modeShow the Chatbot Element in dark mode. Ideal for black or dark-themed websites.Custom themeProvide your own custom color scheme and have the chatbot match your brand.FAQ sectionLet users search your FAQ articles directly from within the chatbot using AI.Create ticketsLet users create support tickets directly from within the chatbot in case they need further assistance.Get started for freeWhat are you waiting for?Help your users help themselves - with an automated customer experience. You can try Aidbase for free for 7 days, cancel anytime.Let's go!