pulze-ai

Try for freeForward-Deployed Intelligence for You Custom AI agents, apps, and automations—delivered in minutes, not months.Try for freeTrusted by leading organizations and backed by enterprise-grade security standards, including SOC 2 complianceEverything you need to build secure, powerful AI—no code requiredNo-code AI builderLaunch powerful AI assistants in minutes—no coding or setup required.Enterprise-grade securityKeep data safe with SOC 2 compliance and full privacy controls.Multi-model accessTap into 50+ top AI models with smart routing for every task.How Pulze solves real business challengesAutomate tasks with pre-made assistantsChoose from our list of AI assistants that handle support tickets, content drafts, lead sorting, and more without writing a single line of code.Centralize your AI toolsStop juggling multiple subscriptions. Pulze gives you one secure place to access 50+ AI models and manage workflows across teams.Protect sensitive dataPulze keeps your business compliant with enterprise grade security, data isolation, and zero AI provider data logging. This is ideal for regulated industries.Scale without headcountSpin up AI employees that take on real tasks across sales, operations, HR, and marketing so your team can grow output without increasing costs.Try for freeWhy teams choose PulzeTry for freeSave time dailyAutomate repetitive tasks and free your team to focus on high-value work.Stay in controlManage data access, permissions, and model usage all from one secure place.Cut software costsReplace multiple AI tools with one platform and reduce subscription overhead.Move faster togetherBuild and deploy AI agents that support cross-team collaboration instantly.Use any AI modelAccess over 50 top AI models and let Pulze route requests to the best fit.Launch without developersBuild fully functional AI assistants with zero code or engineering help.Keep data privateYour data never trains external models. Pulze is built privacy-first.Start with templatesUse pre-built agents for sales, support, and marketing to get value fast.Seamless integrationsConnect with tools like Slack, Google Drive, and Jira to power your AITry for freePulze One$39/ per monthor $234 yearlyStart free trialFeatures:Access to one AI assistant500 monthly creditsExplore the Pulze platformPulze X Suite$97/ per monthor $468 yearlyStart free trialFeatures:Access to all AI assistants5,000 monthly creditsPriority supportMost PopularEnterpriseCustomFlexible pricing optionsSchedule CallFeatures:Custom assistantsEnterprise SearchEnterprise APIWhitelabel & Self-Host possible1,000+ usersCompliance with GDPR, SOC 2 Type 2Enterprise RBACEnterprise supportCustom implementations & tools + advanced features --- Skip to main contentPulze.ai home pageSearch...⌘KSearch...NavigationGetting StartedQuickstart GuideDocumentationTry for freeGetting StartedQuickstart GuideArchitectureProvidersRBACChangelogModelsAI ModelsModel DeprecationsAI AgentsAgentsPulze GuideNavigate PulzeFor UsersFor AdminsTools GuideOverview of Available ToolsAdd DataAPI RequestContext ChunkingGmail Draft PostGmail PostGmail ReadGmail ReplyImage Generation with DALL·ELegacy File SearchLinkedIn ProfileMCP ToolModel SelectorMulti-Turn Image EditingSlack ReadSlack SendSpace SearchTranscribe AudioURL Similarity SearchWeb SearchWeb Advanced SearchX LikesX PostVibe CodingVibe CodingDeveloper GuideDeveloper GuideAPI REFERENCESpacesDataChatAssistantsDocumentsCOMMUNITYAi chatbotChrome ai assistantKnn routerPULZE ACADEMYLearning hubOn this pageWelcome to PulzeHow Pulze WorksGetting StartedAdvanced FeaturesEnterprise FeaturesSecurity & ComplianceData IntegrationFlexible DeploymentProven ResultsNext Steps​Welcome to Pulze The all-in-one AI platform to deploy AI across your organization. Pulze is where humans, AI models, and agents collaborate seamlessly. Transform every employee into an AI power user with one GenAI platform that brings together AI models, custom agents, and your team to innovate and accelerate operations. ​How Pulze Works Pulze is built on three foundational layers that work together: Data Foundation 🏗️ - Connect your enterprise systems and transform proprietary data into AI-ready formats Chat & Agents 🛠️ - Access conversational AI, pre-built agents, and intelligent routing across all AI models Developer Platform 👨‍💻 - Enable your team to build custom AI applications with AI-assisted code generation This architecture means you can start with simple conversations, leverage pre-built agents for common tasks, and scale to custom AI applications—all within the same platform with enterprise-grade security and compliance. ​Getting Started Follow the steps below to set up Pulze Spaces and start leveraging the power of AI in your daily workflows. Creating a SpaceTo begin harnessing the power of Pulze Spaces, you need to create a Space: Navigate to Pulze Spaces and click on Sign Up. Fill in your details to create a new account. Once logged in, click on Create New Space on your dashboard. Enter a Space Name that represents your project or team. Optionally, invite team members by adding their email addresses. Your Space is now created! Each space becomes a secure environment where your team can interact with AI, build applications, and access your organization’s data.Start a ConversationEngage with multiple AI models seamlessly within your Space. Pulze acts as a middle-layer, managing all AI integrations—you only need one account with us.Available Models: OpenAI (GPT-5 family, o3 series) Anthropic (Claude 4, Claude 4.1) xAI (Grok 4 Fast) Google (Gemini 2.5) AI21Labs, Groq, and many more… To start chatting: In your newly created Space, click on the Chat tab. Select an AI model from the dropdown menu—or let Pulze’s intelligent routing automatically choose the best model for your query. Type your message or query in the input box at the bottom of the chat window. Press Enter or click the Send button to receive a response from the AI. You can switch between different AI models at any time to compare responses and find the most suitable one for your needs. Pulze’s intelligent routing learns from your feedback to automatically select the right model for each conversation.Upload FilesPersonalize AI responses by integrating your own data. Pulze manages the entire RAG (Retrieval-Augmented Generation) pipeline, transforming your proprietary data into AI-ready formats. Go to the Data Sources section in your Space. Click on Upload Data. Drag and drop files or click to select files from your computer. Supported formats include PDFs, Word documents, spreadsheets, and more. Tag your data for easy reference and organization. What Happens Behind the Scenes: Your data is embedded using state-of-the-art models Stored in vector databases with governance and lineage Made searchable with PII controls and role-based access Full audit trails maintained for compliance Uploaded data becomes part of your Space’s knowledge base, allowing AI models to provide more relevant and tailored responses based on your organization’s information.Use ToolsEnhance your interactions by utilizing various tools available within Pulze Spaces, including referencing your data for more tailored responses: Web Search: Integrate real-time web search results into your conversations. Type @ to open the command palette or simply type @web search in your input field. Enter your query, and Pulze Spaces will rewrite it into a search query. Receive the best responses and answers, including citations. This tool enriches your AI responses with up-to-date information from the web. Reference Data: Include your uploaded files directly in your prompts. You can reference multiple files that you’ve uploaded in your prompt or query. Pulze Spaces includes the entire content of the referenced files to the AI for more accurate responses. To reference a file, type @ and select the file from the list or search for it by name. This is particularly useful when you want the AI to consider specific documents or data you have. Space Search: Search and reference data across all files in your Space. If you’re unsure which file to reference, use the Space Search tool. Pulze Spaces runs a file search across all the data available in your Space. Finds relevant chunks related to your query and provides them to the AI. Enhances the accuracy and context of the AI’s responses without manually selecting files. Labels: Reference data by labels to include specific groups of files. If you’ve created labels for your data, you can reference a specific label in your prompt. Every piece of data with that label attached will be included in the AI’s response. This allows for tailored and highly relevant information retrieval based on categories you’ve defined. Image Generation: Generate images based on provided context. Access the Image Generation tool via the command palette or by typing @image generation. Describe the image you want to generate. Pulze Spaces will create the image, which you can download and use. Audio Transcriptions: Transcribe audio files into text. Use the Audio Transcription tool to transcribe meetings, podcasts, or videos. Upload your audio file, and Pulze Spaces will generate a transcript. The transcript can then be used in conversations or documents for reference. Model Targeting: Direct your query to a specific AI model. You can target a specific model by selecting it when making a request. This is useful when you want to utilize the strengths of a particular AI model. MCP/Tool Integrations: Connect existing systems inside your conversations. Integrate with your CRM, pricing tools, approval workflows, and more. Agents can use these tools to perform actions across your systems. This enables AI to not just answer questions but take actions in your workflow. How to Use Tools in Your Conversations: In the Chat tab, type @ to open the command palette. Select the desired tool or data reference (e.g., Web Search, Space Search, specific files, labels). Alternatively, start typing the tool’s name or file after @ (e.g., @web search, @filename). Follow the prompts to input your query or description. The tool will process your request and integrate the results into your conversation. Example Usage: Reference a File: @AnnualReport2022 Summarize the key financial highlights. Web Search: @web search What are the latest trends in AI technology? Space Search: @space search Find information on our marketing strategies. Image Generation: @image generation Create an infographic of our sales data. Audio Transcription: @audio transcription Transcribe the client meeting from yesterday. Reference a Label: @ProjectX Update me on the latest developments. By leveraging these tools and referencing data, you can enrich your AI interactions, access a wealth of information, and perform complex tasks seamlessly within Pulze Spaces. Whether you’re referencing specific files, conducting web searches, or utilizing AI-powered tools, Pulze Spaces empowers you to get the most out of your conversations.Create a DocumentOrganize your work and ideas by creating documents within your Space: Navigate to the Documents tab in your Space. Click on New Document. Enter a Title for your document. Start adding content using markdown or rich text formatting tools. Documents can be shared with team members and referenced in conversations with AI models for context-aware interactions.Use Pre-Built AgentsPulze provides 12 production-ready agents for common business functions. These agents are specialized AI assistants trained for specific tasks: Ally - Customer Support Booster - Marketing Buzz - Social Media Finny - Finance Genius - Product Muse - Creative Rosie - HR Selly - Sales Sorter - Data & Analytics Tali - Technical Docs Vizard - Visual & Design Wordi - Writing To use a pre-built agent: Navigate to the Agents section in your Space. Select an agent that matches your task (e.g., Selly for sales tasks). Start a conversation with the agent or assign it a task. The agent has access to your Space’s data and can use tools to complete workflows. These agents can automate tasks, provide specialized insights, and execute multi-step workflows—all while maintaining access to your organization’s proprietary data.Creating a Custom AssistantCustomize your AI assistant to match your preferences and style: Access the Assistant settings in your Space. Click on Create New Assistant. Provide a name for your assistant. Define your assistant’s personality traits, communication style, and any specific instructions. Configure which tools and data sources the assistant can access. Save your assistant. Your personalized assistant will now remember these settings, ensuring a consistent experience in all your interactions. Custom assistants can be shared with your team and tailored for specific use cases or departments. ​Advanced Features Pulze Spaces offers additional capabilities to enhance your workflows: Fine-Tune Your SpacePersonalize your Space by selecting models based on the responses you liked: When you mark a response as “Good Response”, Pulze Spaces learns from your preference. The platform automatically trains and fine-tunes your Space to select that specific AI model when similar conversations occur in the future. This continuous feedback loop enhances the relevance and quality of responses over time, tailoring the AI interactions to your specific needs. By consistently providing feedback on AI responses, you further personalize your Space to align with your unique preferences and workflows. The Result: Your Space develops organization-specific intelligence, automatically selecting the right model for each conversation based on your team’s preferences and patterns.Compare AI ModelsEasily compare responses from different AI models to choose the best outcome: After sending a message in the Chat tab, click on Open Split Screen. Pulze Spaces provides you with a list of recommended models based on your conversation. The model with the highest recommendation is listed first. Click on the models you wish to compare; Pulze Spaces will generate responses from each selected model. Responses from the selected models will be displayed side by side for easy comparison. Models that are not top recommendations can also be selected from the dropdown menu and compared. Under Fine-Tune Your Space, you can further personalize model selection by marking responses as “Good Response,” which trains Pulze Spaces to prefer those models in similar conversations. By clicking Open Split Screen, you receive a curated list of recommended models tailored to your conversation. The platform suggests the best model for your specific prompt, listing it first. You can generate responses from these models and have them displayed side by side for direct comparison. Additionally, you have the flexibility to select other models from the dropdown menu, even if they are not top recommendations, to explore different perspectives. Utilizing the Fine-Tune Your Space feature allows you to further personalize model selection, ensuring the AI interactions align closely with your preferences.Custom Routing Options: pulze-v0.1: Open-sourced router with proven performance pulze-v1.0: Enhanced with automatic model discovery Custom Routers: Train on your proprietary evaluation runs for organization-specific needs Building RecipesStreamline and automate your workflows by creating custom AI-powered recipes: What are Recipes? Recipes are automated sequences that leverage AI models and tools to perform tasks based on predefined steps and triggers. Creating a Recipe: Go to the Recipes section in your Space. Click on Create New Recipe. Define the Trigger (e.g., receiving a certain type of message, a scheduled time, data upload). Add Actions that the AI should perform (e.g., analyze data, generate summaries, send notifications, update CRM). Configure which agents and tools the recipe can use. Save your recipe. Example Use Cases: Automate the generation of daily reports based on uploaded data Set up alerts for specific keywords or topics discussed in conversations Automatically route customer inquiries to the appropriate agent Generate and distribute weekly summaries of project updates With Recipes, you can automate repetitive tasks and enhance productivity across your team. Each recipe can leverage your Space’s data, pre-built agents, and tool integrations to create sophisticated multi-step workflows.Custom Evaluations & QAEnsure quality and consistency in your AI outputs with custom evaluations: Write Your Own Tests: Create benchmarks to enforce accuracy, tone, and policy compliance Quality Assurance: Set up automated checks that run before responses are delivered Policy Enforcement: Ensure all AI outputs meet your organization’s standards Continuous Improvement: Track performance over time and identify areas for optimization This feature is particularly valuable for regulated industries or customer-facing applications where consistency and compliance are critical.Developer Platform & Vibe CodingEnable your developers to build custom AI applications through vibe coding—AI-assisted code generation using your proprietary data.What You Can Build: Custom internal tools and workflows Specialized analysis applications Automated dashboards Integration layers with existing systems How It Works: Developers describe what they want to build AI generates code based on your organization’s patterns and data Review and deploy directly from your Space Pulze handles hosting, security, compliance, and scaling The Result: Your engineering team shifts from building to reviewing—maintaining standards while 10x-ing their impact. Each Space becomes a secure environment where your team builds, tests, and deploys AI applications. ​Enterprise Features Pulze provides enterprise-grade capabilities out of the box: ​Security & Compliance SOC 2 Type II certified infrastructure Built on GDPR-compliant cloud providers Deployed on HIPAA-capable infrastructure PII controls and role-based access Full audit trails for all interactions ​Data Integration 20+ Enterprise Integrations: CRMs, SharePoint, Google Drive, OneDrive, Slack, and more Secure Storage: Vector databases with encryption and governance Data Lineage: Track how data flows through your AI systems ​Flexible Deployment Cloud-agnostic deployment options: AWS GCP Azure On-premises Each space can be exposed as its own endpoint, allowing easy integration into third-party apps with minimal code. ​Proven Results Organizations using Pulze see measurable efficiency gains: 33-90% Time & Cost Savings across workflows 15+ Business Units deployed across organizations Enterprise-Scale Deployment with compliance standards maintained Example workflow improvements: Social Media Content: 90% faster (10 min → 1 min) Infographic Planning: 75% faster (2 hrs → 30 min) SEO Optimization: 50% faster (6 hrs → 3 hrs) Content Creation: 40% faster (5 days → 3 days) ​Next Steps Now that you’re familiar with the basics of Pulze Spaces: Explore Pre-Built Agents: See which agents can help your team immediately Learn About Custom Routing: Understand how to optimize model selection Discover Vibe Coding: See how to build custom AI applications Review Architecture: Dive deeper into how Pulze works Need assistance or have questions? Join our community on Slack or contact us at support@pulze.ai.Was this page helpful?YesNoRaise issueArchitecture⌘I --- Try for freeBook your personalized demoOur demos are entirely free, with no commitments required. We'll show you what Pulze is capable of and how it can help your business.First nameLast nameEmailPhone numberHow many seats do you need?10 - 5050 - 200250 - 10001000 - 1000010000+You agree to our friendly privacy policyThank you! Your submission has been received!Oops! Something went wrong while submitting the form. --- Try for freeTerms of ServiceLast updated: July 10th, 2023IntroductionThese Pulze.ai Terms of Service (this "Agreement"), together with our Privacy Policy, which is hereby incorporated by reference, govern your use or the use by the company or entity on whose behalf you entered this Agreement ("Customer") of the Services as made available by Pulze.ai Inc. ("Pulze"). Pulze and Customer may be referred to herein collectively as the "Parties" or individually as a "Party".Agreement To Terms Of ServiceThis Agreement is effective, and you agree to be bound by this Agreement, as of the date (a) you first click a button titled "Create Account" or something similar, or (b) you first use or access the Services, whichever is earlier ("Effective Date"). If you are accepting this Agreement on behalf of Customer, you represent and warrant that you have the authority to bind Customer to the terms and conditions of this Agreement. If you do not agree to be bound by this Agreement, or do not have the authority to bind Customer to this Agreement, then do not use the Services, or click "Create Account".Definitions"Affiliate" means, with respect to a Party, any entity that directly or indirectly controls, is controlled by, or is under common control with such Party."Account" means an online account registered by Customer or Administrator for the purpose of using the Services."Administrator" means the Customer or a person that Customer has authorized to grant access to the Services to Authorized Users."Aggregate Data" means any data, data insights, data models or data sets that are derived or aggregated in deidentified form from: (i) any Customer Materials; (ii) Customer's and/or its Authorized Users' access to or use of the Services, including, without limitation, any usage data or trends with respect to the Services; or (iii) Input Data and Output Data."Authorized Users" means employees, agents, consultants or contractors  authorized by Customer to use the Services."Customer Materials" means all information, data, content and other materials, in any form or medium, that is submitted, posted, collected, transmitted or otherwise provided by or on behalf of Customer through the Services or to Pulze in connection with Customer's access to or use of the Services, including all Input Data, but excluding, for clarity, any information, data, data models, content or materials owned or controlled by Pulze and made available through or in connection with the Services and all Output Data."Input Data" means all inputs, queries or prompts, and refinements thereto, submitted by Customer using the Services to be submitted to Third-Party Services in connection with delivery of the Services."Intellectual Property Rights" means patent rights (including, without limitation, patent applications and disclosures), inventions, copyrights, trade secrets, know-how, data and database rights, mask work rights, and any other intellectual property rights recognized in any country or jurisdiction in the world."Output Data" means all responses, creations or other outputs generated by the Third-Party Services in response to Input Data submitted via the Services on behalf of the Customer."Pulze IP" means the Services, the underlying software provided in conjunction with the Services, algorithms, artificial intelligence and machine learning models, interfaces, technology, databases, tools, know-how, processes and methods used to provide or deliver the Services, all improvements, modifications or enhancements to, or derivative works of, the foregoing (regardless of inventorship or authorship), and all Intellectual Property Rights in and to any of the foregoing."Services" means Pulze's proprietary generative AI result determination and aggregation platform made available by Pulze.Services; Access And UseProvision of Services.   During the Term, and subject to the terms and conditions of this Agreement, Pulze hereby grants Customer and Customer's Affiliates a limited, non-exclusive, non-transferable (except in compliance with Section 18(f)), non-sublicensable, revocable right to use and permit Authorized Users to use the Services in accordance with the terms of this Agreement.Use Restrictions.   Customer will not at any time and will not permit any person (including, without limitation, Authorized Users) to, directly or indirectly: (i) use the Services in any manner beyond the scope of rights expressly granted in this Agreement; (ii) copy, modify or create derivative works of the Services, in whole or in part; (iii) reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or gain improper access to any software component of the Services, in whole or in part; (iv) frame, mirror, sell, resell, rent or lease use of the Services to any other person, or otherwise allow any person to use the Services for any purpose other than for the benefit of Customer in accordance with this Agreement; (v) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any Intellectual Property Right or other right of any person, or that stores, shares or transmits content which is unlawful, infringing, harmful or that violates any person's rights, including privacy rights and Intellectual Property Rights, or any other manner or for any other purpose that violates any applicable law; (vi) interfere with, or disrupt the integrity or performance of, the Services, or any data or content contained therein or transmitted thereby; (vii) circumvent any access or use restrictions put into place to prevent certain uses of the Services; (viii) attempt to disable, impair, or destroy the Services; or (ix) access or search the Services (or download any data or content contained therein or transmitted thereby) through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers or any other similar data mining tools) other than software or Services features provided by Pulze for use expressly for such purposes; or (x) use the Services or any other Pulze Confidential Information for benchmarking or competitive analysis with respect to competitive or related products or services, or to develop, commercialize, license or sell any product, service or technology that could, directly or indirectly, compete with the Services.Authorized Users.   Customer will not allow any person other than Authorized Users to access or use the Services. Customer may permit Authorized Users to access and use the Services, provided that Customer ensures each Authorized User complies with all applicable terms and conditions of this Agreement and Customer is responsible for acts or omissions by Authorized Users in connection with their access to or use of the Services. Customer will, and will require all Authorized Users to, use all reasonable means to secure user names and passwords, hardware and software used to access the Services in accordance with customary security protocols, and will immediately notify Pulze if Customer knows or reasonably suspects that any user name and/or password has been compromised or of any unauthorized use of the Account.Third Party Services And SoftwareCertain features and functionalities within the Services may allow Customer and its Authorized Users to interface or interact with, access and/or use compatible third-party services, products, technology and content, including generative AI tools and related large language models maintained by third parties and the Output Data generated by such AI models and tools (collectively,"Third-Party Services") through the Services. Pulze does not provide any aspect of the Third-Party Services and is not responsible for any compatibility issues, errors or bugs in the Services or Third-Party Services caused in whole or in part by the Third-Party Services or any update or upgrade thereto. The Third-Party Services' terms will govern use of the Third-Party Services, including the rights with respect to Output Data and as between Pulze and Customer, subject to applicable law, Pulze will pass on whatever rights it has in those Output Data to Customer.Pulze's Intellectual Property RightsReservation of Rights.   Subject to the limited rights expressly granted hereunder, Pulze reserves and, as between the Parties will solely own, the Pulze IP and all rights, title and interest in and to the Pulze IP. No rights are granted to Customer hereunder (whether by implication, estoppel, exhaustion or otherwise) other than as expressly set forth herein.Feedback.   From time to time Customer or its employees, contractors, representatives of Affiliates may provide Pulze with suggestions, comments, feedback or the like with regard to the Services (collectively,"Feedback"). Customer hereby grants Pulze a perpetual, irrevocable, royalty-free and fully-paid up license to use and exploit all Feedback in connection with Pulze's business purposes, including, without limitation, the testing, development, maintenance and improvement of the Services.Changes to the Services and this AgreementChanges to the Services.   Pulze reserves the right to at any time modify or update the Services (or any part or content thereof) without advance notice, and Pulze will not be liable to Customer, any Authorized User or to any third-party for any modification, price change or suspension of the Services.Changes to this Agreement.   This Agreement may be amended or modified by a written document executed by duly authorized representatives of the Parties; however, Pulze may also from time to time update, modify or amend this Agreement, which modifications will take effect at the next Renewal Term and will automatically apply as of the renewal date unless you elect not to renew pursuant to Section 14(a). In some cases Pulze may specify that amendments or modifications to this Agreement become effective during your Initial Term or then-current Renewal Term. If the effective date of such modifications is during your Initial Term or then-current Renewal Term and you object to the modifications, then (as your exclusive remedy) you may terminate your use of the Services upon notice to Pulze as set forth in Section 16(b).Fees And PaymentFees.   Customer will pay Pulze usage-based fees at the then-current rates set forth in the pricing page of the Pulze website, currently located at https://pulze.ai/pricing (collectively, "Fees") and without offset or deduction. Pulze will issue monthly invoices to Customer during the Term, and Customer will pay all amounts set forth on any such invoice no later than thirty (30) days after the date of such invoice.Recurring Charges.   If Customer has signed up for automatic billing, Pulze will charge Customer's selected payment method (such as a credit card, debit card, or other method offered by Pulze) for any Fees on the applicable payment date, including any applicable taxes. If Pulze cannot charge Customer's selected payment method for any reason (such as expiration or insufficient funds), Customer remains responsible for any uncollected amounts, and Pulze will attempt to charge the payment method again as Customer may update its payment method information. In accordance with local law, Pulze may update information regarding Customer's selected payment method if provided such information by Customer's financial institution.Payments.   Payments due to Pulze under this Agreement must be made in U.S. dollars by wire transfer of immediately available funds to an account designated by Pulze or such other payment method as contemplate in this Agreement or mutually agreed by the Parties. All payments are non-refundable and neither Party will have the right to set off, discount or otherwise reduce or refuse to pay any amounts due to the other Party under this Agreement. If Customer fails to make any payment when due, late charges will accrue at the rate of 1.5% per month or, if lower, the highest rate permitted by applicable law and Pulze may suspend or terminate Services until all payments are made in full. Customer will reimburse Pulze for all reasonable costs and expenses incurred (including reasonable attorneys' fees) in collecting any late payments or interest. Customer is responsible for providing complete and accurate billing and contact information and to update Pulze of any changes to such information.Taxes.   Customer is responsible for all sales, use, ad valorem and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state, multinational or local governmental regulatory authority on any amount payable by Customer to Pulze hereunder, other than any taxes imposed on Pulze's income. Without limiting the foregoing, in the event that Customer is required to deduct or withhold any taxes from the amounts payable to Pulze hereunder, Customer will pay an additional amount, so that Pulze receives the amounts due to it hereunder in full, as if there were no withholding or deduction.Confidential InformationDefinitions.   As used herein, "Confidential Information" means any information that one Party (the "Disclosing Party") provides to the other Party (the "Receiving Party") in connection with this Agreement, whether orally or in writing, that is designated as confidential or that reasonably should be considered to be confidential given the nature of the information and/or the circumstances of disclosure. For clarity, the Services will be deemed Confidential Information of Pulze. However, Confidential Information will not include any information or materials that: (i) were, at the date of disclosure, or have subsequently become, generally known or available to the public through no act or failure to act by the Receiving Party; (ii) were rightfully known by the Receiving Party prior to receiving such information or materials from the Disclosing Party; (iii) are rightfully acquired by the Receiving Party from a third party who has the right to disclose such information or materials without breach of any confidentiality or non-use obligation to the Disclosing Party; or (iv) are independently developed by or for the Receiving Party without use of or access to any Confidential Information of the Disclosing Party.Confidentiality Obligations.   The Receiving Party will maintain the Disclosing Party's Confidential Information in strict confidence, and will not use the Confidential Information of the Disclosing Party except as necessary to perform its obligations or exercise its rights under this Agreement. The Receiving Party will not disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except (i) to those employees, representatives, or contractors of the Receiving Party who have a bona fide need to know such Confidential Information to perform under this Agreement and who are bound by written agreements with use and nondisclosure restrictions at least as protective as those set forth in this Agreement, or (ii) as such disclosure may be required by the order or requirement of a court, administrative agency or other governmental body, subject to the Receiving Party providing to the Disclosing Party reasonable written notice to allow the Disclosing Party to seek a protective order or otherwise contest the disclosure.Terms of this Agreement.   The terms and conditions of this Agreement will constitute Confidential Information of each Party but may be disclosed on a confidential basis to a Party's advisors, attorneys, actual or bona fide potential acquirers, investors or other sources of funding (and their respective advisors and attorneys) for due diligence purposes.Customer Materials And DataRetained Rights in Client Materials.   Pulze acknowledges that, as between Customer and Pulze and except as set forth in Section 9(b), Customer owns and retains all right, title and interest in and to all Customer Materials.Licenses to Client Materials and Input Data.   Customer hereby grants Pulze a non-exclusive, worldwide, royalty-free right and license (i) to use, host, reproduce, display, perform, modify the Customer Materials (other than Input Data) for the purpose of hosting, operating, improving and providing the Services and Pulze's other related products, services and technologies, including to train and improve Pulze's artificial intelligence and machine learning models, (ii) to use, host, reproduce, display, perform, modify and sublicense through multiple tiers the Input Data for purposes of providing the Services to Customer, improve the Services and Pulze's other related products, services and technologies, including to train and improve Pulze's artificial intelligence and machine learning models and (iii) to, during the Term, use and modify Customer Materials (including Customer Materials which are Confidential Information of Customer) in deidentified form for purposes of developing and deriving Aggregate Data. Pulze shall process personal data that is included in the Customer Materials as necessary to perform the Services, in accordance with the terms of the Privacy Policy available at https://pulze.ai/privacy.Representations And WarrantiesMutual.   Each Party hereby represents and warrants to the other Party that: (i) it is duly organized, validly existing and in good standing under its jurisdiction of organization and has the right to enter into this Agreement and (ii) the execution, delivery and performance of this Agreement and the consummation of the transactions contemplated hereby are within the corporate powers of such Party and have been duly authorized by all necessary corporate action on the part of such Party, and constitute a valid and binding agreement of such Party.Customer's Additional Representations.   Customer represents and warrants that (i) it has obtained and will obtain and continue to have, during the Term, all necessary rights, authority and licenses for the access to and use of the Customer Materials (including any personal data provided or otherwise collected pursuant to Customer's privacy policy) as contemplated by this Agreement; and (ii) Pulze's use of the Customer Materials in accordance with this Agreement will not violate any applicable laws or regulations or cause a breach of any agreement or obligations between Customer and any third party.IndemnificationPulze Indemnification.   Subject to Section 11(b), Pulze will defend Customer against any claim, suit or proceeding brought by a third party ("Claims") alleging that Pulze's proprietary software powering the Services infringes or misappropriates such third party's copyright rights, and will indemnify and hold harmless Customer against any damages and costs awarded against Customer or agreed in settlement by Pulze (including reasonable attorneys' fees) resulting from such Claim.Exclusions.   Pulze's obligations under Section 11(a) will not apply if the underlying third-party Claim arises from or as a result of: (i) any Customer Materials or Third-Party Services; (ii) any Input Data or Output Data; (iii) Customer's failure to use any enhancements, modifications, or updates to the Services that have been provided by Pulze; (iv) modifications to the Services by anyone other than Pulze; or (v) combinations of the Services with software, data or materials not provided by Pulze.Customer Indemnification.   Customer will defend Pulze against Claims arising from (i) any Customer Materials, including, without limitation, (A) any Claim that the Customer Materials infringe, misappropriate or otherwise violate any third party's Intellectual Property Rights or privacy or other rights; or (B) any Claim that the use, provision, transmission, display or storage of Customer Materials violates any applicable law, rule or regulation; (ii) any of Customer's products or services; and (iii) access to or use of the Services by Customer or its Authorized Users in a manner that is not in accordance with this Agreement, including, without limitation, any breach of the license restrictions in Section 3(b), and in each case, will indemnify and hold harmless Pulze against any damages and costs awarded against Pulze or agreed in settlement by Customer (including reasonable attorneys' fees) resulting from such Claim.Indemnification Procedures.   The Party seeking defense and indemnity (the "Indemnified Party") will promptly (and in any event no later than thirty (30) days after becoming aware of facts or circumstances that could reasonably give rise to any Claim) notify the other Party (the "Indemnifying Party") of the Claim for which indemnity is being sought, and will reasonably cooperate with the Indemnifying Party in the defense and/or settlement thereof. The Indemnifying Party will have the sole right to conduct the defense of any Claim for which the Indemnifying Party is responsible hereunder (provided that the Indemnifying Party may not settle any Claim without the Indemnified Party's prior written approval unless the settlement is for a monetary amount, unconditionally releases the Indemnified Party from all liability without prejudice, does not require any admission by the Indemnified Party, and does not place restrictions upon the Indemnified Party's business, products or services). The Indemnified Party may participate in the defense or settlement of any such Claim at its own expense and with its own choice of counsel or, if the Indemnifying Party refuses to fulfill its obligation of defense, the Indemnified Party may defend itself and seek reimbursement from the Indemnifying Party.DisclaimersGeneral Disclaimer.   EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES AND OTHER PULZE IP ARE PROVIDED ON AN "AS IS" BASIS, AND PULZE MAKES NO WARRANTIES OR REPRESENTATIONS TO CUSTOMER, ITS AUTHORIZED USERS OR TO ANY OTHER PARTY REGARDING THE SERVICES, THE PULZE IP OR ANY OTHER SERVICES OR MATERIALS PROVIDED HEREUNDER. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE USE OF THE SERVICES IS AT CUSTOMER'S OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PULZE HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, PULZE HEREBY DISCLAIMS ANY WARRANTY THAT USE OF THE SERVICES WILL BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED.Disclaimer of Third-Party Services.   PULZE DOES NOT WARRANT OR ENDORSE AND DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON FOR ANY LOSS OR DAMAGES ARISING FROM ANY THIRD-PARTY SERVICES OR ANY ACTION TAKEN UNDER THE THIRD-PARTY SERVICE'S TERMS. CLIENT ACKNOWLEDGES SOLE RESPONSIBILITY FOR AND ASSUMES ALL RISK ARISING FROM ITS USE OF ANY THIRD-PARTY SERVICES.Disclaimer of Output Data.   The services are designed to automate and increase the efficiency of customer's use of third party generative AI tools. It is important to note that, similar to any new technology that leverages AI models, the services have their limitations and potential bugs that Pulze wants to be upfront about.CUSTOMER ACKNOWLEDGES AND AGREES THAT THE QUALITY OF THE INPUT DATA WILL IMPACT THE QUALITY OF THE OUTPUT DATA. IF THE INPUT DATA IS INACCURATE, INCOMPLETE, OR INCONSISTENT, THE OUTPUT DATA WILL LIKELY REFLECT THESE DEFICIENCIES. PULZE DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF THE OUTPUT DATA OR THAT IT WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY SPECIFIC RESULTS. CUSTOMER FURTHER ACKNOWLEDGES AND AGREES BY THE NATURE OF THE SERVICES AND THIRD PARTY SERVICES, OUTPUT DATA MAY CONTAIN INFORMATION THAT IS FALSE, MISLEADING, INACCURATE, OR WHICH INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES OR OTHER APPLICABLE LAW; AND THAT THE SERVICES AND THIRD PARTY SERVICES MAY PRODUCE OUTPUT DATA FOR THIRD PARTIES WHICH RESEMBLE THE OUTPUT DATA PROVIDED TO CUSTOMER BUT WHICH WERE CREATED USING DIFFERENT INPUT DATA.Limitations Of LiabilityExclusion of Damages.   EXCEPT FOR: (I) ANY INFRINGEMENT BY ONE PARTY OF THE OTHER PARTY'S INTELLECTUAL PROPERTY RIGHTS, (II) FRAUD OR WILFUL MISCONDUCT BY EITHER PARTY, OR (III) BREACH OF CUSTOMER'S PAYMENT OBLIGATIONS, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF INCOME, DATA, PROFITS, REVENUE OR BUSINESS INTERRUPTION, OR THE COST OF COVER OR SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE PULZE IP OR THE PROVISION OF THE SERVICES, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.Total Liability.   IN NO EVENT WILL PULZE'S TOTAL LIABILITY TO CUSTOMER OR ITS AUTHORIZED USERS IN CONNECTION WITH THIS AGREEMENT, THE PULZE IP OR THE PROVISION OF THE SERVICES EXCEED THE FEES ACTUALLY PAID BY CUSTOMER TO PULZE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY ON WHICH THE CLAIM OR LIABILITY IS BASED, AND WHETHER OR NOT PULZE OR CUSTOMER WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.Basis of the Bargain.   THE PARTIES HEREBY ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION 13 ARE AN ESSENTIAL PART OF THE BASIS OF THE BARGAIN BETWEEN PULZE AND CUSTOMER, AND WILL APPLY EVEN IF THE REMEDIES AVAILABLE HEREUNDER ARE FOUND TO FAIL THEIR ESSENTIAL PURPOSE.Term And TerminationTerm.   The initial term of this Agreement begins on the Effective Date and expires at the end of the term specified during Customer's sign up process or, in the event no term was specified when Customer signed up for the Services, at the end of the calendar month during which Customer signed up (the "Initial Term"). Following the Initial Term, this Agreement will automatically renew for additional periods of the same duration as the Initial Term or, if no term was specified when Customer signed up for the Services, one-month periods (each, a"Renewal Term," and together with the Initial Term, the "Term"), unless, subject to Section 14(b), either Party provides the other with at least thirty (30) days' written notice of its intent not to renew this Agreement prior to the end of the Initial Term or then-current Renewal Term.Termination.   Either Party may terminate this Agreement, effective on written notice to the other Party, if the other Party materially breaches this Agreement, and such breach remains uncured thirty (30) days after the non-breaching Party provides the breaching Party with written notice of such breach.Survival.   This Section 14(c) and  Sections 1, 2, 3(b), 4, 5, 7(d), 8, 10, 11, 12, 13, 14(d), and 16  survive any termination or expiration of this Agreement.Effect of Termination.   Upon expiration or termination of this Agreement: (i) the rights granted pursuant to Sections 3(a) will terminate; and (ii) Customer will return or destroy, at Pulze's sole option, all Pulze Confidential Information in its possession or control. No expiration or termination will affect Customer's obligation to pay all Fees that may have become due or otherwise accrued through the effective date of expiration or termination, or entitle Customer to any refund.TrademarksCustomer hereby grants Pulze a limited, non-exclusive, royalty-free license to use and display Customer's name, designated trademarks and associated logos (the "Customer Marks") during the Term in connection with (i) the hosting, operation and maintenance of the Services; and (ii) Pulze's marketing and promotional efforts for its products and services, including by publicly naming Customer as a customer of Pulze and in case studies. All goodwill and improved reputation generated by Pulze's use of the Customer Marks inures to the exclusive benefit of Customer.GeneralEntire Agreement.   This Agreement is the complete and exclusive agreement between the Parties with respect to its subject matter and supersedes any and all prior or contemporaneous agreements, communications and understandings, both written and oral, with respect to its subject matter.Notices.   All notices required or permitted under this Agreement will be in writing, will reference this Agreement, and will be sent to the relevant address provided when Customer signed up for the Services or to such other address as may be specified by the relevant Party to the other Party in accordance with this Section 16(b). Such notices will be deemed given: (i) when delivered personally; (ii) one (1) business day after deposit with a nationally recognized express courier, with written confirmation of receipt; (iii) when sent by email, on the date the email was sent without a bounce back message if sent during normal business hours of the receiving party, and on the next business day if sent after normal business hours of the receiving party; or (iv) three (3) business days after having been sent by registered or certified mail, return receipt requested, postage prepaid.Waiver.   Either Party's failure to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. No waiver of any provision of this Agreement will be effective unless it is in writing and signed by the Party granting the waiver.Severability.   If any provision of this Agreement is held invalid, illegal or unenforceable, that provision will be enforced to the maximum extent permitted by law, given the fundamental intentions of the Parties, and the remaining provisions of this Agreement will remain in full force and effect.Governing Law; Jurisdiction.   This Agreement will be governed by and construed in accordance with the laws of the State of California without giving effect to any principles of conflict of laws that would lead to the application of the laws of another jurisdiction. The Parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Northern District of California and the Parties irrevocably consent to the personal jurisdiction and venue therein.Assignment.   Neither Party may assign or transfer this Agreement, by operation of law or otherwise, without the other Party's prior written consent. Any attempt to assign or transfer this Agreement without such consent will be void. Notwithstanding the foregoing, Pulze may assign or transfer this Agreement to a third party that succeeds to all or substantially all of Pulze's business and assets relating to the subject matter of this Agreement, whether by sale, merger, operation of law or otherwise. Subject to the foregoing, this Agreement is binding upon and will inure to the benefit of each of the Parties and their respective successors and permitted assigns.Equitable Relief.   Each Party agrees that a breach or threatened breach by such Party of any of its obligations under Section 8 or, in the case of Customer, Section 3(b), would cause the other Party irreparable harm and significant damages for which there may be no adequate remedy under law and that, in the event of such breach or threatened breach, the other Party will have the right to seek immediate equitable relief, including a restraining order, an injunction, specific performance and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity or otherwise.Force Majeure.   Neither Party will be responsible for any failure or delay in the performance of its obligations under this Agreement (except for any payment obligations) due to causes beyond its reasonable control, which may include, without limitation, labor disputes, strikes, lockouts, shortages of or inability to obtain energy, raw materials or supplies, denial of service or other malicious attacks, telecommunications failure or degradation, pandemics, epidemics, public health emergencies, governmental orders and acts (including government-imposed travel restrictions and quarantines), material changes in law, war, terrorism, riot, or acts of God.Subcontracting.   Pulze may use subcontractors, and other third-party providers ("Subcontractors") in connection with the performance of its own obligations hereunder as it deems appropriate; provided that Pulze remains responsible for the performance of each such Subcontractor. Notwithstanding anything to the contrary in this Agreement, with respect to any third-party vendors including any hosting (e.g. AWS) or payment vendors (e.g. PayPal), Pulze will use commercially reasonable efforts to guard against any damages or issues arising in connection with such vendors, but will not be liable for the acts or omissions of such third-party vendors except to the extent that it has been finally adjudicated that such damages or issues are caused directly from the gross negligence or willful misconduct of Pulze.Export Regulation.   Customer affirms that it is not named on, owned by, or acting on behalf of any U.S. government denied-party list, and it agrees to comply fully with all relevant export control and sanctions laws and regulations of the United States ("Export Laws") to ensure that neither the Services, software, any Customer Materials, nor any technical data related thereto is: (i) used, exported or re-exported directly or indirectly in violation of Export Laws; or (ii) used for any purposes prohibited by the Export Laws, including, but not limited to, nuclear, chemical, or biological weapons proliferation, missile systems or technology, or restricted unmanned aerial vehicle applications. Customer will complete all undertakings required by Export Laws, including obtaining any necessary export license or other governmental approval.U.S. Government End Users.   The Services and related software were developed solely at private expense and are "commercial products", "commercial items", or "commercial computer software" as defined in the Federal Acquisition Regulation 2.101 and other relevant government procurement regulations including agency supplements. Any use, duplication, or disclosure of the Services or related software by or on behalf of the U.S. government is subject to restrictions as set forth in this Agreement as consistent with federal law and regulations. If these terms fail to meet the U.S. Government's needs or are inconsistent in any respect with federal law, Customer will immediately discontinue its use of the Services and related software.Relationship of the Parties.   The relationship between the Parties is that of independent contractors. Nothing in this Agreement will be construed to establish any partnership, joint venture or agency relationship between the Parties. Neither Party will have the power or authority to bind the other or incur any obligations on the other's behalf without the other Party's prior written consent.No Third-Party Beneficiaries.   No provision of this Agreement is intended to confer any rights, benefits, remedies, obligations, or liabilities hereunder upon any person other than the Parties and their respective successors and assigns.