CXCortex

AI customer service agents.Single platform, multiple channel agents.Automate your customer support 24/7.Infinite AI Power, intuitively managed.Provide fast, multi-lingual support globally.Deliver instant, multilingual AI support to customers worldwide with automated responses across all channels, such as voice, email chat and messaging. Contact usEradicate queues with a voice agent.  AI voice agents operate 24/7, handling 15 times more inquiries than human agents while maintaining consistent service quality.Cost reduction Reduce operational costs by 65-75% compared to human agents, while achieving a 90% first-contact resolution rate for common inquiries.Capacity in peak timesAI voice agents automatically scale to handle unexpected surge periods, eliminating call queues during peak times.LIVE DEMO Full AI when  you want it, full control when you need it. Hostcomm — Multi-Channel AI Contact Centre Contact Platform — Live Autonomy 65% Voice142 active calls Chat89 sessions Email56 queued Video23 sessions RouteAI Engine Human ⟷ AI AI Voice AgentHandling voice + chat48Active AI Email AgentProcessing queue56Active Sarah K.Video escalation3Active James T.Complex queries5Active -80%Cost reduction 92%CSAT score 3.5 minAvg resolve 24/7Availability Engage clients on their chosen platformSeamlessly step up from a voice call to video for quick resolutions that would otherwise be time consuming.No-app WebRTC clients for phones & desktopCall a helpful voice agent 24/7 using a simple web browser, no application download is required.The same service on voice, email & chat 24/7Ensure consistency and accuracy so that your clients will learn to trust on your automated systems instead of queueing for a person.. Contact usBook a demoA service that knows your customers. Before the first word is spoken, your AI agent understands each caller's complete history, preferences, and needs.Every customer interaction starts with intelligence - from past purchases to service history, your AI agent is already informed and ready to help.Like your best service representative, AI agents instantly recognize callers and personalise interactions using real-time business data.Contact us GraphRAG MemoryKnowledge Graph · Live30 nodes40 relationships5 clustersEntityConceptActionDataSessionRetrieval latency12msContext relevance94%Memory depth3.2k Fuel your AI with real-time business data.Leverage cutting-edge graph memory to enable your AI with long-term memory and advanced personalisation, delivering more accurate and tailored responses across every interaction.Session to session memory.While regular AI agents feel repetitive, Persona remembers every conversation. Customer preferences, past issues, and personal details are stored in a knowledge graph — so your AI picks up exactly where it left off, even weeks later.CallerID and email recognition.AI agents with graph memory instantly access caller profiles, just like a skilled receptionist. The moment a customer calls or emails, Persona retrieves their full history — name, account, previous interactions — and responds with context, not questions.Contact usBook a demoOur Core valuesWe guarantee you to revenue growth within monthEasy to useOur intuitive interface strips away complexity. No training manuals needed and there is nothing to install.ReliableEngineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.TransformationalGrowth, improved customer service and cost reduction through innovation.What they say about HostcommWe guarantee you to revenue growth within month"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."‍‍Paul Butland Shelter (Homeless charity) "Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."‍‍Daniel Hart Social Housing maintenance manager (Property Services)"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”‍Gordon Mac Operations Manager (Property services)"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."Richard Ryan Call Centre Manager “The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”Ruaire GlackinHead of Net Zero and Energy Management“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around £100 so we are saving around £150,000 each year”Daniel AtkinsSurvey Team (Energy system installations)123456Get StartedAnalytics and ReportingStart your transformation today.Get in touch today for an in-depth discussion about your options.Contact UsSee a demoCustomer service powered by AI and visual guidance.NavigationHomeContactAboutProductsContact centreOnSightAI Agents KnowledgeBlogDemosOthersTermsPrivacy PolicyCookies PolicyCareer© 2025 Hostcomm Ltd. All rights reserved.Developed by Hostcomm --- Our StoryFrom UK cloud contact centers to global AI innovation - Hostcomm's 15-year evolution in service technology.Chris Key Founder / Director Our founding story.With 15 years of experience at Hostcomm UK, Chris Key aimed to transform global customer service when founding Hostcomm Ltd in the UK. Originally a UK contact centre provider, Hostcomm has become a leader in digital customer service, helping businesses cut costs and enhance service quality globally. Under Chris's leadership, the company continues to innovate and grow proving that combining human expertise with advanced AI technology can overcome traditional service barriers and unlock new opportunities for businesses worldwide.Contact UsOur mission and visionTo empower businesses with intelligent communication solutions that transform customer service delivery through innovative AI, cloud technology, and visual assistance platforms.To be the global leader in reimagining customer service technology, where every business interaction is enhanced by seamless integration of AI and human expertise, making exceptional customer support accessible to organizations worldwide.Contact Us$30MCCaaS revenue sold.4.8/5Positive Review400Business customers35MInteractions per month handledOur Core valuesOur proposition to you:Great supportOur support team brings 15 years' experience to the table, swiftly resolving issues to keep your operations running smoothly.ReliabilityReliability is a benefit to you and Hostcomm, so it is a huge priority for us. The right technology is very important.Transformative Our products have to activate growth, cost reduction and fantastic CX stats to be worthwhile.Built with the best.Innovative solutions that scale.What our clients say:"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."‍‍Paul Butland Shelter (Homeless charity) "Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."‍‍Daniel Hart Social Housing maintenance manager (Property Services)"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”‍Gordon Mac Operations Manager (Property services)"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."Richard Ryan Call Centre Manager “The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”Ruaire GlackinHead of Net Zero and Energy Management“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”Daniel AtkinsSurvey Team (Energy system installations)123456Get StartedAnalytics and ReportingStart your transformation today.Get in touch today for an in-depth discussion about your options.Contact UsSee a demoCustomer service powered by AI and visual guidance.NavigationHomeContactAboutProductsContact centreOnSightAI Agents KnowledgeBlogDemo videosIndustriesCase studiesOthersTermsPrivacy PolicyCookies Policy© 2025 Hostcomm Ltd. All rights reserved.Produced by Hostcomm. --- Connect with UsReach out and connect with the team. Whether you have questions, feedback, or partnership inquiries, we're here.How can
we help you?Office hours: Mon-Fri - 09:00 - 17:30 0808 168 4400Sales email sales@hostcomm.co.ukAddressesHostcomm Ltd, 8 Broad Street, Ottery St Mary, Exeter EX111BZ, UKHostcomm LLC, 1111 Lincoln Road, Suite 500, Miami Beach, Florida, 33139, USA‍Technical support ticketshelpdesk@hostcomm.co.ukGeneral enquiries:Have a question or want to learn more about how Hostcomm can help your business grow? We'd love to hear from you!NamePhoneEmail addressDescribe your requirement pleaseThank you! Your submission has been received!Oops! Something went wrong while submitting the form."Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."‍‍Paul Butland Shelter (Homeless charity) "Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."‍‍Daniel Hart Social Housing maintenance manager (Property Services)"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”‍Gordon Mac Operations Manager (Property services)"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."Richard Ryan Call Centre Manager “The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”Ruaire GlackinHead of Net Zero and Energy Management“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”Daniel AtkinsSurvey Team (Energy system installations)123456Frequently Asked QuestionHaven’t found what you’re looking for?Contact usHow long has Hostcomm been around?What are Hostcomm's USPs?How is Hostcomm using AI?How does Hostcomm reduce perceived risk for new customers?How robust is Hostcomm's data security?Get StartedAnalytics and ReportingStart your transformation today.Get in touch today for an in-depth discussion about your options.Contact UsSee a demoCustomer service powered by AI and visual guidance.NavigationHomeContactAboutProductsContact centreOnSightAI Agents KnowledgeBlogDemo videosIndustriesCase studiesOthersTermsPrivacy PolicyCookies Policy© 2025 Hostcomm Ltd. All rights reserved.Produced by Hostcomm. --- Predictive dialerAutomate your high-volume phone campaigns with human and AI agents.  Triple Your Contact Rate, Double Your Sales.Get immediate results with our cloud dialer which has all you need to start today.Scale easily with remote agents.Crystal-clear conversations that convert, powered by AWS enterprise infrastructure.Contact usSuccess, automated.Choose from click-to-dial, progressive or predictive dialling modes to suit your strategy. Watch the results in real time.Your calling results will be provided on a comprehensive selection of real-time reports. CX analytics powered by AI View insights on customer and agent behaviour so you can quickly re-train staff for better performance. Contact usBook a demoVersatile and flexible. One dialer, multiple campaigns - seamlessly switch between sales, collections, and surveys.Maximize agent productivity across all outbound and blended campaigns , with intelligent call allocation.Reduce costs with hybrid-intelligence campaigns utliising expert humans and AI voice agents.  Contact us Hostcomm Autonomy Widget AI-First 65% AI resolves most queries autonomously — humans handle exceptions Human AI Agent 0255075100 🎙️Voice 💬Chat ✉️Email 📹Video Cost / interaction £1.15 Resolution time 6 min Customer satisfaction 85% 24/7 availability 79% AI handles 65% Human handles 35% Reduce team costs with AI voice agents. Connect SIP calls to an AI voice agent with our low latency network to help you scale and reduce costs.Multi-modal, skill and languageDeploy multilingual AI agents to instantly expand your service capabilities across languages and channels without increasing headcount.Automated QA and compliance. Why spot check 10% of your calls when you can analyse all of them without needing human QA services. Contact usBook a demoInteractive demoCheck out this quick online demo: Our Core valuesWe guarantee you to revenue growth within monthEasy to useOur intuitive interface strips away complexity. No training manuals needed and there is nothing to install.ReliableEngineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.TransformationalGrowth, improved customer service and cost reduction through innovation.Our customers say this:Customer testimonials."Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."‍‍Paul Butland Shelter (Homeless charity) "Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."‍‍Daniel Hart Social Housing maintenance manager (Property Services)"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”‍Gordon Mac Operations Manager (Property services)"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."Richard Ryan Call Centre Manager “The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”Ruaire GlackinHead of Net Zero and Energy Management“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”Daniel AtkinsSurvey Team (Energy system installations)123456Get StartedAnalytics and ReportingStart your transformation today.Get in touch today for an in-depth discussion about your options.Contact usBook a demoCustomer service powered by AI and visual guidance.NavigationHomeContactAboutProductsContact centreOnSightAI Agents KnowledgeBlogDemo videosIndustriesCase studiesOthersTermsPrivacy PolicyCookies Policy© 2025 Hostcomm Ltd. All rights reserved.Powered By Webflow