Celeste

debt collectionSMB lendingpayment collection softwareSMB lending softwareSMB loans softwarebusiness loans debtpayment collection softwaredebt collection softwareAI debt collectionAI payment collectioncredit risk softwaremerchant cash advance collectionsfactoring collectionsSMB lending collectionsAI agentsBUSINESS LOANS | CRYPTO LOANS | PAYMENTSUsing Intelligent Technology To Boost Collection RatesAgentic AI platform designed to reduce missed payments and collect non-paying accounts. “ Think of the best collector you've ever seen. Now imagine having 100 of them, each being 100x smarter, 100x faster and 100x more efficient. That's Celeste. “ FEATURESPowerful Features In A Single PlatformA robust solution built for performance and efficiency.Intelligent AutomationAutomate collections using AI agents with no guesswork needed.Real-Time InsightsSee borrower behavior and risk the moment it changes.Measurable GrowthBoost recovery rates while cutting manual work significantly.OUR CLIENTSEnterprise GradeHandles complexity, scale, and compliance without breaking a sweat.Debt BuyersLoan ServicersFinance CompaniesFintechsBanksCollection AgenciesDebt BuyersLoan ServicersFinance CompaniesFintechsBanksCollection AgenciesDebt BuyersLoan ServicersFinance CompaniesFintechsBanksCollection AgenciesCOMPARISONWhy Celeste Stands OutSee how we compare against others in performance.Intelligent, adaptive workflowsReal-time borrower insightsPersonalized collection strategiesAutomated recovery with AI agentsAutopopulates templatesBuilt for SMB lendingOthersManual, one-size-fits-allStatic, outdated dataGeneric messagingLabor-intensive processesTemplates populated manuallyNot industry-specificReach out anytimeCollect More with CelesteUsing intelligent technology to improve collection rates of traditional and alternative SMB lenders.Contact UsNew York, NY We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept", you consent to our use of cookies. Read our Privacy Policy. --- VISIONdebt collectionSMB lendingpayment collection softwareSMB lending softwareSMB loans softwarebusiness loans debtpayment collection softwaredebt collection softwareAI debt collectionAI payment collectioncredit risk softwaremerchant cash advance collectionsfactoring collectionsSMB lending collectionsAI agentsPurpose Meets InnovationA driven team transforming collections with intelligent technology and industry insights.OUR MISSION“ We’re technologists, lawyers, industry experts, and above all, innovators who’ve experienced firsthand the frustration of collecting SMB loan payments. “ Reach out anytimeCollect More with CelesteUsing intelligent technology to improve collection rates of traditional and alternative SMB lenders.Contact UsNew York, NY We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept", you consent to our use of cookies. Read our Privacy Policy. --- EDGEdebt collectionSMB lendingpayment collection softwareSMB lending softwareSMB loans softwarebusiness loans debtpayment collection softwaredebt collection softwareAI debt collectionAI payment collectioncredit risk softwaremerchant cash advance collectionsfactoring collectionsSMB lending collectionsAI agentsWhy Choose CelestePurpose-built for SMB lenders who demand smarter collections.Take Control Of Your PaymentsModern agentic AI platform to easily manage all of your SMB borrowers. Single, scalable software created specifically for collecting from SMBs. Optimize Collection With Cutting-Edge TechnologAI and machine learning combined with end-to-end automation and analytics make Celeste the premier solution for the collection of loan payments.Collect With A PlanCollection strategy engine that uses machine learning to determine the most effective way to collect. References numerous data points to stay on top of each account.Quickly Resolve DisputesConversational AI combined with sentiment analysis to automate customer communication to resolve disputes quickly. Fast and frictionless.Enhanced ProductivityEliminate repetitive tasks with intelligent automation that streamlines workflows, reduces manual effort, and boosts overall efficiency.Seamless IntegrationsSeamlessly integrates with your favorite tools to create a connected, cohesive workflow experience that enhances productivity and minimizes disruptions.PROCESSHow Celeste WorksAI-powered collections, personalized for every borrower profile.Maximize RecoveryReduce CostsStay CompliantMaintain RelationshipsMaximize RecoveryCeleste is designed to streamline the payment collection process so you recover more and recover faster. Any type of SMB loan.End-to-end intelligenceGenerates and executes the entire strategy from initial communication to recovery, and continues to modify.Quick and seamless set upSimple set up with pre-configured dashboards and modules depending on type of loan and preference.Omnichannel communicationCommunicates with customer, service providers and third parties via multiple channels using conversational AI.Any type of SMB loanIdeal for SMB loans, merchant cash advance, receivables purchase transactions, factoring and more.Customer and legal portalsCustomer mobile device portal to make payments and external counsel portal to provide case updates.Fully compliant and secureComplies with all applicable collection and data privacy laws including laws specific to the type of loan collected.User interfaces tailored for type of financingNot all SMB loans are the same. We offer different user interfaces depending on the type of SMB loan you collect.Sentiment analysisEnsures that the tone of your communication encourages engagement with your customers.Rules, alerts, tasks, notes and moreUsers can set rules, schedule alerts (SMS or email), track tasks performed for each account, add notes, and more!AI chatbot assistantAI-based chatbot that uses advanced natural language model to retrieve and update customer records and perform other tasks.Uses collection strategy engine to collect with efficiency.Executes strategy through conversational AI and dedicated customer portals.Continues to modify the strategy during collections based on new data.Reach out anytimeCollect More with CelesteUsing intelligent technology to improve collection rates of traditional and alternative SMB lenders.Contact UsNew York, NY We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept", you consent to our use of cookies. Read our Privacy Policy. --- ADVISORY SERVICESdebt collectionSMB lendingpayment collection softwareSMB lending softwareSMB loans softwarebusiness loans debtpayment collection softwaredebt collection softwareAI debt collectionAI payment collectioncredit risk softwaremerchant cash advance collectionsfactoring collectionsSMB lending collectionsAI agentsFuture Ready InsightsExpert guidance to help fintechs scale smarter, mitigate risk and unlock portfolio performance.GUIDANCE WITH IMPACT“ We blend data, experience and intuition to help lenders integrate innovative technologies with clarity, speed and measurable impact. “ Reach out anytimeCollect More with CelesteUsing intelligent technology to improve collection rates of traditional and alternative SMB lenders.Contact UsNew York, NY We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept", you consent to our use of cookies. Read our Privacy Policy.