Convo

🎉 Convo takes home 1st Prize at Amsterdam AIReplace rigid surveys with rich, scalable conversationsGo beyond checkboxes. Convo captures authentic voices and delivers instant analysis you can act on with confidence.See Convo in actionGive it a tryConversations That Scale Across Your OrganizationFrom customers to employees to patients, Convo delivers natural conversations and AI-powered insights, wherever people’s voices matter mostMarket Research & Consumer InsightsRun continuous "voice-of-customer" interviewsSpot sentiment patterns and unmet needsLocalize insights across regions and languagesEmployee Engagement & Culture ListeningReplace annual surveys with ongoing conversations.Spot morale issues or burnout concerns earlySegment by department, region, or seniorityProduct Development & UX ResearchGo beyond traditional user testing: conversational probesSpot usage pain points and emergent feature needsCluster insights by persona, geography, or product versionHealthcare & Patient ExperiencePatient intake or follow-up conversationsIdentify common pain points in care deliveryTrack outcomes and adherence patternsFeaturesNatural voice conversationsYour users can just talk to our agent like they were talking to you, no need for clicking any buttonsAI data synthesisLeverage advanced analytics to extract key insights, group themes, segment user personas, and effortlessly craft highlight reels for easy sharing and collaboration.Concept testingShowcase prototypes, images, or videos to gather rapid feedback on new concepts, designs, or messaging, enabling more informed decisions through early user insights.Upload existing transcriptsWhether you have used our AI to conduct your interviews or not, you can use our analytics engine to accelerate your synthesisAudio & Video RecordingsGo beyond text by capturing audio and video, letting you review user reactions, pinpoint breakthroughs, and clip essential moments to share with your team.EnterpriseEditable insightsRefine, expand, or revise your findings on the fly, collaborating with your team to highlight breakthroughs and maintain the most accurate, actionable intelligence.EnterpriseAdvanced analyticsOur latest computer vision models helps analyze your users body language to provide additional context beyond the transcripts.EnterpriseAPI AccessBuild integrations with your existing tools and workflows. Upload data, download insights, and automate your research process.EnterpriseHuman in the loopYou are always in control, you can identify additional themes that you want to surface to your team to answer their questions.Budgets & Cost ManagementSet budgets and track costs for each studyPrivacy by designWe treat your data with the utmost care, your data is secure, private and handled with full compliance of GDPR and AI Act rules. Your data will never be used to train our models.EnterpriseMobile EthnographyCapture long-term real-world user experiences in real-time through photos, videos and voice. Get richer, more authentic insights for better decision-makingWhat People Are SayingHear from users that have used Convo to revolutionize the way they conduct research"Convo was a game-changer for us. It let us move past simple quantitative surveys and deep dive into what our users actually needed–all without overwhelming our users with long convoluted studies and our team with piles of data that we would never be able to analyze."Xavier ColoimesCEO LocalBoss1/2"As a software agency, we often see that many customers invest heavily into building software, but never actually talk to their users. Convo helps us to gather real insights from real users in a couple of days and changes the way our customers think about their products."Mikołaj GrafFounder Cloudsail2/2Frequently Asked QuestionsDo you offer a free trial?No, but we offer a 14-day money back guarantee. Send us an email and we'll cancel your plan in 24 hours.Can I cancel my subscription?You can cancel your subscription at any time. You can do this from your account settings.Where can I find my invoices?Contact us and we'll send you your invoices.TeamWe are a team of passionate multidisciplinary researchers with years of experience under our belt. We believe that good research is automated, but great research centers the researcher in the loop!Renny ChanFounder & CEO/CTO10+ years of experience in growth and product, helping companies like Miro and Box grow exponentially through deep understanding of users and their pain points.Anna DzhurabaiMarketing/AnalyticsRecent UvA graduate with 2 years of academic research experience, bringing fresh perspectives and research expertise to help scale our marketing and analytics efforts.Kalil ViscisoChief Research Officer20+ years of experience in qualitative research, helping Fortune 50 companies uncover the why behind customer behavior, ensuring that Convo delivers unparalleled insights.Our VisionAt Convo, we envision a world where qualitative research is scalable, effortless and accessible to teams of all sizes. Our AI models enable teams to conduct complex and large-scale research at a fraction of the cost. Our mission is to remove time and budget constraints, helping teams bring the right products to market, faster. --- Change LogLatest updates and improvements to our platformWeek ending August 4, 2025FeaturesStack ranking questions for priority and preference researchNew interactive question type that lets participants rank items by priority or preferenceIntuitive drag-and-drop interface for easy ranking on any deviceAdvanced analysis with consensus scoring to identify top-ranked items across participantsVisual ranking distribution charts showing how participants prioritized different optionsPerfect for feature prioritization, concept testing, and preference researchEnhanced research quality with comprehensive testingNew integration testing framework ensures reliable data collection85% test coverage requirement for all critical featuresAutomated regression testing prevents issues when adding new featuresImproved stability and performance for better participant experienceResearch assistant improvementsFaster insight discovery with automated transcript embeddingsEnhanced search capabilities through your interview dataMore accurate video clip timing for better highlight creationImproved quote extraction for sharing key participant insightsBug FixesFixed stack ranking questions not appearing in the question editorImproved video synchronization for more accurate research clipsEnhanced data integrity with improved database validationBetter handling of concurrent participant responsesWeek ending July 4, 2025FeaturesConvo's research assistant (beta)You now have a research partner to collaborate with. Talk to our assistant like you would a colleague to develop and dig for insights within your data that you hadn't thought of before.Upload existing interviewsYou want to just use our analytics engine? Feel free to upload your data to Convo and analyze the data with our research assistantVideo clip creationEasily create highlight reels to share with colleaguesBug FixesCleaning up the analysis panel on the research assistantFixing invalid video file locations for uploadingWeek ending June 27, 2025FeaturesAutomatically ending interviews after all questions have been askedParticipants don't need to click on 'end interview' button, the interview automatically finishesFlag fully completed interviewsUsers can better understand completion rates for incentivization purposesFigma embed for stimulus testingAdd Figma prototypes as stimulus for concept or prototype testingRedirect URLs after interview is completedParticipants are automatically redirected after completing their interview to a URL specified by userAbility to delete studies as an account ownerUsers can delete test studies made previouslyPreview modeUsers no longer need to create test studies anymore, preview will show users how their study works before sending to participantsInterview count limitsUsers can set a maximum number of completed interviews, once maximum has been reached, study automatically closesParticipant analyticsSimple analytics to understand completion rates on the participants pageDraggable questionsUsers can move questions around on question page to suit their needsCustom sorting on the Participants pageUsers can now sort participants based on response datesEnable video recording with video stream displayed during interviewParticipants can now see their video during the interviewAnonymous interviewsUsers can set studies to be anonymous, participants can enter participation IDs to start the interviewScreener questionsUsers can pre-screen participants before starting the voice interviewCustom thank you messages on ending screenUsers can create their own thank you message on the ending screenDutch language supportDutch participant and analyses supportBug FixesRedirect error after studies are createdPreserve question order when editing questionsKeep the same question order on the setup screen as the interviewUI Fixes across the entire appDetails screen, no more overflowing pagesAnalysis screen, no more infinite scrollQuestions screen, maintain column sizing, fill the entire screenResponses screen, equal column size, no more infinite scroll, cards don't overflow to other columnsLeft nav, added 'Settings' page for studies, removed 'Guide' label from questions, renamed Team settings to TeamDate formatting on participants pageBetter error handling on our transcription serviceBreadcrumbs are now all human readableDeprecatedLegacy V1 Interviews, if you need these please contact us at info@getconvo.aiHey, we use cookies 🍪This website uses cookies to ensure you get the best experience on our website.RejectAccept --- Sign in to your accountEmail AddressPasswordPassword forgotten?Sign in with EmailSign in with AzureSign in with GoogleDo not have an account yet?Hey, we use cookies 🍪This website uses cookies to ensure you get the best experience on our website.RejectAccept --- Powered by Convo. Create your own interviews.Preparing...Please ensure you are in a quiet, conducive environmentThe "End Interview" button will be at the bottom of the page.You can always ask the interviewer to wait a moment or give you a minute. He'll wait until you tell him to continue.