watermelon-ai

Handle up to 96% of your support automaticallyAnswer questions, execute actions, and resolve conversations across chat, email, voice, and more.Plan your demo   Trusted by:Your AI Agent pulls answers from your website, documents, and customer data, executes actions, and responds within seconds in any language. Available 24/7 and fully aligned with your tone of voice.View the AI Agent builderYour AI Agent handles what it can automatically, while your team takes over when needed. Never miss a conversation and work more efficiently across support and sales.See how the inbox worksCustomer Success StoriesDiscover the challenges and solutions experienced by our customers.93,000 conversations per year handled98% automatically resolved by AI AgentsMBOwebshop.nl, a supplier of learning materials for vocational education (MBO), processes tens of thousands of student questions every year. With Watermelon’s AI Agents, 98% of all conversations are handled automatically, giving students instant answers while allowing the service team to scale without adding extra staff.Read success storyPlan your demo150 conversations per month40% outside office hoursThe Municipality of Gennep uses three Watermelon AI Agents — Ellen, JAI and Tessa — to offer residents 24/7 digital support. From answering citizen questions to assisting internal teams with legal cases and writing tasks, AI allows this small municipality to deliver modern, efficient and always-available service.Read success storyPlan your demo90% fewer live chats35 hours saved per weekBrandMR, a fast-growing legal organization with thousands of clients across the Netherlands, uses Watermelon’s AI Agent “Josefien” to instantly answer frequently asked questions. This reduces the pressure on live chat, increases client satisfaction, and allows employees to focus on more complex matters.Read success storyPlan your demo80% of customer inquiries handled automaticallyOver 1.1 million visitors per yearBurgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.Read success storyPlan your demo24/7 customer service availability150 extra conversions per month achievedAfzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.Read the success storyPlan your demo100% automated conversations1500 conversations per month handledNKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.Read the success storyPlan your demo50% of customer service costs saved40% of inquiries handled outside office hoursAdrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.Read success storyPlan your demo95% of customer inquiries automated1.5 hours per day saved in CitystoresTourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.Read success storyPlan your demoReach your customers via chat, email, WhatsApp, and more. Your AI Agent responds instantly, wherever the conversation happens, delivering one consistent experience across all channels.View all channelsSee where your AI Agents handle the most work, where your team is still needed, and which topics drive the most volume. Make decisions based on data, not guesswork.View statisticsConnect your tools and use real-time customer data in every conversation. Your AI Agent automatically retrieves the right information and resolves questions instantly.View all integrationsVideo Product DemoWatch our video product demo to see how to build an AI Agent trained on your data.Watermelon is built for securityEnterprise-grade protection, European data hosting, and full control over your AI Agents.ISO 27001 certifiedWatermelon meets the global standard for information security and undergoes annual audits.EU-based data hostingAll data is stored on secure EU servers in full compliance with GDPR. Your information never leaves Europe.End-to-end encrypted, always protectedAll customer data is encrypted during transfer and at rest, following the strictest industry standards.Fully GDPR compliantYour customer data is processed securely and never used to train external AI models.See how to automate your supportIn a 30-minute demo, we show how you can build and use an AI Agent on your website. No obligation.Plan your demo --- MonthlyYearlySave 15%FreeExperiment with your AI Agent.€0per monthGet startedFeatures:50 conversations /moBuild and test your AI AgentWebsite scraping & file uploadWebsite widget & live chatAgent inboxStarterTurn experiments into real use cases.€99per monthPlan your demoEverything in Free + 250 conversations /moAI ActionsXML connectionEmail integrationWhatsApp & Instagram DMBasic analyticsMost popularAdvancedAutomate workflows with AI and integrations.€199per monthPlan your demoEverything in Starter +500 conversations /moAdvanced AI modelsWeb visitor trackingSend emails from your own domainAI SearchZapier integrationsAPI access & webhooksAdvanced analyticsBusinessOperate AI-powered customer service across teams.€399per monthPlan your demoEverything in Advanced + 1.000 conversations /moTeams & role-based accessRemove Watermelon brandingCompliance features (GDPR deletion, exports)Automatically sync your AI Agent dataCompare plansFreeStarterAdvancedBusinessMonthlyYearlyFree€0per month/moGet startedStarter€99per month/moPlan your demoAdvanced€199per month/moPlan your demoBusiness€399per month/moPlan your demoConfigurationConversations (monthly)502505001.000AI Agents11+ agents1+ agents1+ agentsKnowledge size per AI Agent800 KB25 MB50 MB75 MBAI Actions per agent0135AI instructions per agent152550100Account users11+ users1+ users1+ usersUnlimited channels/websitesOnboarding with our specialistBuild your agentUnlimited URLsUnlimited filesXML FeedAI SearchAuto synchronize agentsModelsFast modelsAdvanced modelsChannelsWebsite chatEmailMessengerInstagram DMWhatsAppIntegrationsWordpressZapierAPI Access & WebhooksCustom channel integrationAI & AutomationWebsite visitor trackingRecognize website visitorsAI conversation taggingAutomatically gather contact dataAgent inboxAgent inboxManual takeover & live chatAI triggered handoverSend emails from your own domainReportingBasic analyticsCustom reportsTopic analysisGet started// Plan your demo// Plan your demo// Plan your demo// You are in good companyFrequently asked questionsEverything you need to know about conversations, plans, limits, and billing.What is a conversation?A conversation includes all messages exchanged between a visitor and your AI Agent within a 4-day (96 hours) time window. All messages within that period count as a single conversation.When are my conversations renewed?Your conversation limit is renewed every month on your subscription renewal date.What happens if I reach my conversation limit?When you reach your limit, your AI Agent will pause until your conversations renew. You can upgrade at any time or purchase a conversations add-on (250 conversations for €25 per month).Can I change or cancel my plan at any time?Yes. You can cancel or change your plan at any time. We do not use cancellation periods. Any changes will take effect on your next renewal date.Can I add extra AI Agents or users later?Yes. You can add extra AI Agents or additional users at any time as add-ons.Do you offer yearly billing with a discount?Yes. We offer yearly billing, which allows you to save 15% compared to monthly billing.Do internal tests count as conversations?Yes. Messages sent while testing your AI Agent also count towards your monthly conversation limit.See how to automate your supportIn a 30-minute demo, we show how you can build and use an AI Agent on your website. No obligation.Plan your demo --- Grow togetherBecome a Watermelon partnerEarn by sharing Watermelon with your network. Receive 25% commission in the first year, while your customer gets a 10% discount.Create account   Read moreWhy become a partner?Receive 25% commission10% discount for the customerFair attributionYour own partner dashboardMonthly payoutsPromotional assets in your dashboard“What I really like about the Watermelon partner program is the transparency. You can clearly see what you contribute and how you’re rewarded.“– Rutger – Business Owner at Ecomplish – Watermelon Partner1. Create an account and complete the onboarding.2. Go to the partner dashboard.3. Copy your personal partner link.4. Share the link with your network (customers, leads, newsletter, social, website).View your clicks, leads, customers, and commissions in one place. You always know exactly what’s happening — in real time and fully transparently.In your partner dashboard you’ll find ready-to-use visuals and copy. This makes it easy to share Watermelon quickly and consistently with your audience.Join the partner programCreate an account, copy your personal partner link from the dashboard, and share it with your network. You receive 25% commission in the first year, while your customer gets a 10% discount.Become a partner --- Email channelHandle your email channel automaticallyTurn your email into an automated support channel. Your AI Agent replies within seconds, handles the majority of your inbox, and works seamlessly alongside your team.Request a demo   Start for freeWhy use email as a channel with AI?Use your existing email addressAutomate incoming emails with your AI AgentTake over conversations when neededKeep full context within email threadsManage email alongside your other channelsAutomatically filter irrelevant emailsKeep using your existing email setup. Simply forward emails and let your AI Agent start handling conversations immediately.Your AI Agent understands replies and keeps conversations within the same email thread. No switching tools, no lost context.Choose which emails your AI Agent responds to and which ones your team handles. Stay in control while automating at scale.Your AI Agent sends emails from your own domain, ensuring consistent and trusted communication across all channels.Frequently asked questionsEverything you need to know about using email as a channel.How do I connect my email channel?You receive a forwarding address from Watermelon. You can forward emails from your existing provider or use this address directly.Do I need to switch email providers?No, you keep using your existing email setup. No migration is required.How fast does the AI Agent respond?The AI Agent responds instantly to incoming emails.Can I choose what gets automated?Yes, you decide which emails your AI Agent handles. You stay in control at all times.What happens to automated or irrelevant emails?These are automatically filtered and ignored by the AI Agent.How does handover to my team work?Your team can take over conversations at any time, within the same email thread.Are attachments supported?Yes, attachments are stored and shown within the conversation.More featuresDiscover everything your AI Agent can doAI AgentCreate an AI Agent that answers questions, executes actions, and handles conversations automatically.ChannelsConnect with customers across chat, email, WhatsApp, and more from one place.InboxManage all conversations in one inbox and take over from your AI Agent when needed.AnalyticsTrack performance, workload, and what your AI Agent handles automatically.Customer profilesView customer data, history, and context to personalize every conversation.IntegrationsConnect your systems and let your AI Agent use real-time data and execute actions.See how to automate your supportIn a 30-minute demo, we show how you can build and use an AI Agent on your website. No obligation.Plan your demo