symphonyai.com

Your browser does not support the video tag. AI that knows your business Explore more Not just AI. Vertical AI built for real work— and the real world. Get started Report FinCrime Frontier 2025–26 Report Read More > Report The economic potential of vertical AI Read More > Data Sheet IRIS Forge: Build and ideate applications faster Read More > Albertsons GVP of Merchandising Teresa Whitney on Using AI to Make Every Shelf Smarter Watch here > $80B GROCERY STORE $200M Annual Profit Gains with AI-powered Merchandising Learn More > $80B GROCERY STORE Read More > 77% Fewer false alerts Absa uses AI to outsmart financial crime Read More > Forrester Wave Leader 2025 Anti-Money Laundering Solutions Read More > 35% Faster Inspections, 50% Faster Training Learn More > 1,000+ stores transformed “We grouped stores into shopper-led clusters… and optimized each shelf to match.” Jan Haluza Manager of Data Science and Analytics, PepsiCo “With the shopper at the center of every decision, the insights from SymphonyAI enabled us to work with the retailer to achieve more meaningful and focused collaboration.” Jessica Keenan Director of Category Leadership, Kraft Heinz $1M Profit Uplift per Promotion Learn Here > Real-Time Inspections at GSK 100% compliance, zero manual reports Read More > Purpose-built AI. Industry-proven results. AI applications with domain IQ Retail Built for retail’s full demand chain. Powered by real AI. From seasonal surges to everyday staples, SymphonyAI helps high-velocity retailers optimize pricing, availability, and shelf execution in real time. Our vertical AI reads shopper signals, forecasts demand, and fine-tunes inventory and promotions—boosting sales, loyalty, and experience, store by store. 3.5% Saleslift Saleslift 98% Forecast accuracy Forecast accuracy 20% Increase in customer loyalty Increase in customer loyalty Explore Retail Financial Services AI that’s built for scrutiny. SymphonyAI is made for the messy reality of modern compliance where the cost of missed risk isn’t just fines, it’s trust and reputation. Our AI flags real risk, not noise. It slashes alert volumes while capturing new hidden risk and shows your team exactly why each decision was made, so you’re ready when regulators ask. No black boxes. No hiding behind complexity. Just transparency, control, and speed at the scale your institution demands. 85% Fewer false positives Fewer false positives 70% Faster investigations Faster investigations <50ms Fraud detection and scoring latency Fraud detection and scoring latency Explore Financial Services Industrial When output drops, our AI knows why. Every minute of downtime hits margin, flow, and delivery. SymphonyAI zeroes in on what’s going wrong—across assets, lines, or sites—and guides your team to act fast. No guesswork. No delays. Just real-time root cause analysis, smarter decisions, and continuous optimization from control room to connected worker. Built for speed. Proven at scale. And always learning. 50% Reduction in downtime Reduction in downtime 4% Increase in throughput Increase in throughput 200% Decrease in training time Decrease in training time Explore Industrial Explore all our industry applications All industries Your browser does not support the video tag. Vertical AI agents that execute, not just assist Trained for the job. Trusted in the field. From drafting SARs to rerouting inventory, they get work done with precision, context, and control. Explainable. Auditable. Built for your business. Explore Agentic AI The AI Microsoft trusts to get real work done Named Microsoft’s AI Partner of the Year, SymphonyAI delivers production-ready, domain-specific AI on Azure. From retail to manufacturing, our agentic solutions are already in market—diagnosing, deciding, and acting where the work gets done. With SymphonyAI and Microsoft, it’s not a prototype. It’s AI in production. Browse Azure Marketplace EnglishDeutschFrançaisEspañol --- SymphonyAI—AI SaaS solutions As a global enterprise AI leader in generative and predictive AI, SymphonyAI uses deep industry expertise to build packaged AI products and applications targeted to solve specific challenges. A generative and predictive AI leader 2017 year founded 2,000+ employees 35 countries Overview SymphonyAI is the leading enterprise AI SaaS company with productized, packaged AI application suites for high-value use cases in key verticals. The company’s innovative offerings are built on the leading predictive, generative, and agentic AI platform: EurekaAI. SymphonyAI software applications unlock insights, address business challenges, and empower companies in retail/CPG, financial services, industrial, enterprise IT and media sectors and count more than 2,000 of the world’s leading organizations as customers. Headquartered in Palo Alto, California, SymphonyAI’s global workforce of 2,000+ talented professionals spans 26 countries, offering unparalleled expertise and support to enterprises worldwide. Predictive and generative AI SaaS SymphonyAI’s mission is to build the leading enterprise AI company. We achieve this by accelerating revenue growth and unleashing mission-critical business productivity through generative and predictive AI. Explore products  Discover vertical AI Life at SymphonyAI Headquartered in Palo Alto, SymphonyAI has offices and remote teams across 25 countries worldwide. We are a diverse team of innovative, entrepreneurial individuals committed to solving problems with powerful predictive and generative AI. Driven by a passion for learning and growth, we take risks and learn quickly from failure. We prioritize the right measurements to drive customer success and achieve outcomes that matter. Join our team SymphonyAI values Innovation at speed We rapidly innovate predictive and generative AI products to revolutionize industries. Customer focus We deliver the highest possible value to our customers with time to initial value in weeks and months, with vertical-specific and AI-powered solutions. Targeted performance We are laser-focused on the outcomes that matter and prioritize the right measurements that drive high-growth business results. Unified as one We are unified as one team and individually excel at our craft. Together, we have the scale, credibility, recognition, and expertise to perform at the highest level. Rapid growth—rapid results View success stories As a global enterprise AI leader, our predictive and generative AI delivers high-value solutions to 2,000+ customers worldwide. Latest news from SymphonyAI See all Press release DFI Retail Partners with SymphonyAI to Drive AI-Driven Merchandising Capabilities 03.23.2026 Press release SymphonyAI AI Platform Deployed for Compliance Environment at Munich Re 03.19.2026 Press release SymphonyAI Earns Luminary Distinction in Celent’s 2026 KYC Technology Capabilities Matrix 03.05.2026 Press release SymphonyAI Included in Retail Planning Platforms Landscape, Q4 2025 02.27.2026 FAQs about SymphonyAI The team at SymphonyAI is here to answer your questions about business AI and SymphonyAI software products. Here are some of the most common. How does SymphonyAI help businesses? What products does SymphonyAI offer? SymphonyAI offers enterprise AI applications tailored to address specific challenges across various industries, offering insights, recommendations, and scenario analysis for enhanced decision-making. Which industries does SymphonyAI serve with AI applications? SymphonyAI offers AI applications across several industries, including retail, CPG, financial services, industrial, media, enterprise IT, and trading and investing. Why do customers choose SymphonyAI over other AI providers? Customers choose SymphonyAI for its vertical-specific AI applications that deliver measurable results in weeks. SymphonyAI combines deep industry expertise with cutting-edge AI to build tailored AI applications—making products uniquely effective. Who are SymphonyAI’s largest customers? SymphonyAI has more than 2,000 customers across the world’s largest industries. This includes 30 of the top 50 grocery retailers, all 25 top CPG companies, and ⅓ of the top financial institutions. Where is SymphonyAI located? SymphonyAI has 25 offices across 17 countries. SymphonyAI headquarters are in Palo Alto, California. What is SymphonyAI used for? SymphonyAI is an enterprise AI company that builds tailored AI applications for AI-driven decision-making and operations. Their applications are used by customers in retail, CPG, financial services, industrial manufacturing, enterprise IT, media, and trading and investing. Is SymphonyAI a product-based company? SymphonyAI is a product-based company that builds tailored AI applications for enterprise customers in retail, CPG, financial services, industrial manufacturing, enterprise IT, media, and trading and investing. Its AI applications are built to drive measurable outcomes with AI-driven decision-making and operations. Who are SymphonyAI competitors? SymphonyAI’s competitors include companies that offer tailored AI applications for use in retail, CPG, financial services, industrial manufacturing, enterprise IT, media, and trading and investing. Who is the CEO of SymphonyAI? Sanjay Dhawan is the CEO of SymphonyAI. With more than 30 years of technology leadership, Sanjay brings a deep understanding of AI and machine learning applications to SymphonyAI. Before joining SymphonyAI, Sanjay served as president and CEO at Cerence, leading its 2019 spin-out from Nuance. How many employees does SymphonyAI have? SymphonyAI has more than 2,000 full-time employees. Is SymphonyAI public? SymphonyAI is a private enterprise AI company. What is SymphonyAI’s valuation? SymphonyAI is a privately held company. In late 2023, SymphonyAI announced it reached profitability with a revenue run rate of more than $500 million. EnglishDeutschFrançaisEspañol --- SymphonyAI partner ecosystem SymphonyAI partners with leading global organizations to drive enterprise-scale transformation, performance, and growth with AI. Contact us Watch video ✕ Accelerating growth with strategic partnerships SymphonyAI’s enterprise AI applications create new avenues for growth and impact by empowering partners to drive transformative AI advancements for enterprise customers. Partners gain access to increased deal velocity, fueled by joint go-to-market support, co-selling opportunities, and innovative AI applications. Explore SymphonyAI’s Azure Marketplace portfolio AI software for rapid, real, relevant results Explore further Recognized by Microsoft as Partner of the Year in AI Innovation SymphonyAI was selected from 4,700+ nominations for innovative AI SaaS, recognized for rapid customer deployment and a fast-growing portfolio of predictive and generative AI products for defined use cases. Read more Everyone can AI – Enhancing Financial Crime Solutions with AI Join financial risk and compliance experts from Microsoft and SymphonyAI for a compelling discussion about how to effectively deploy AI to fight and detect financial crime in this webinar. Watch webinar Vertical partnerships Technology partnerships Realize rapid growth with SymphonyAI Reach out to learn how your business can begin a strategic partnership and benefit from the combined power of predictive and generative AI. Contact us Featured news and resources from AI SaaS partners Explore the SymphonyAI and Microsoft partnership through news, webinars, blogs, and more. Explore More Video SymphonyAI and Azure OpenAI copilot Watch Now > Video SymphonyAI featured at Microsoft Inspire 2023 for its Sensa Copilot Watch Now > Coverage Press release SymphonyAI announces strategic collaboration with Microsoft Azure AI for generative AI SymphonyAI Read Now > Latest news Explore More Coverage 09.12.2025 Coverage Artificial Intelligence News for the Week of September 12; Updates from Denodo, Progress, Insight Jam & More Read Now > Coverage 09.11.2025 Vertical AI could unlock $344.4B+ in value, SymphonyAI analysis finds 09.11.2025 Read Now > Coverage 09.10.2025 Vertical AI Could Unlock $344.4B in Value: SymphonyAI Analysis Read Now > Coverage 09.09.2025 The Vertical AI Bet: What The Numbers Say And What They Don’t Yet Show Read Now > SymphonyAI partnerships FAQs The team at SymphonyAI is here to answer your questions. Here are some of the most common. What is SymphonyAI’s partner program? The SymphonyAI partner program allows companies to collaborate to deliver AI SaaS products to customers across various sectors. SymphonyAI partners with leading global organizations to drive enterprise-scale transformation, enhance performance, and foster growth through business AI SaaS products. How does SymphonyAI support its partners? SymphonyAI provides its partners with access to cutting-edge vertical AI applications that accelerate growth. This includes co-selling opportunities, joint go-to-market support, and high-value AI SaaS tailored to industry-specific needs, enhancing deal velocity and customer reach. Who recognizes SymphonyAI’s achievements in AI innovation? SymphonyAI has received numerous awards and recognition from industry analysts and leaders. Notably, SymphonyAI was named Microsoft’s Partner of the Year in AI Innovation, selected from over 4,700 nominations. This recognition highlights SymphonyAI’s impactful AI SaaS offerings, focused on rapid customer deployment and solutions for defined enterprise use cases. What growth opportunities do SymphonyAI’s strategic partnerships offer? Partners working with SymphonyAI benefit from a portfolio of predictive and generative AI applications, enabling transformative AI advancements for enterprise customers. These partnerships open new avenues for growth and competitive advantage. What types of partnerships does SymphonyAI offer? SymphonyAI offers two main types of partnerships: strategic partnerships and technology partnerships. How can a business start a partnership with SymphonyAI? Businesses interested in exploring a strategic partnership with SymphonyAI can reach out by filling out this form or emailing [email protected]. This is the first step to discovering the combined benefits of predictive and generative AI for accelerated growth. EnglishDeutschFrançaisEspañol --- Retail / CPG Overview Platform Connected Retail Data Layer Collaboration and Monetization Products Merchandising Overview Assortment Optimization Personalized Marketing Promotion Optimization Macro Space Planning Shelf Planning Store and Shelf Overview Store Intelligence Store Operations Supply Chain Overview Demand Forecasting Replenishment and Allocation Supply Chain Intelligence Supply Chain Management Industries Grocery Fuel and Convenience CPG Resources All resources Analyst report Blog Case study Data sheet Video Webinar White paper Events Your browser does not support the video tag. AI that knows Retail Explore more Retail doesn’t run on averages. Neither do we. From supply to shelf, SymphonyAI drives real-time decisions that protect margin, grow sales, and give you control—store by store, SKU by SKU. Talk to a retail expert Explore the retail AI platform Albertsons GVP of Merchandising Teresa Whitney on Using AI to Make Every Shelf Smarter Watch here > $80B GROCERY STORE $200M Annual Profit Gains with AI-powered Merchandising Read More > $80B GROCERY STORE Read More > $14B C-STORE 4.8% Sales Lift from AI $150M annual profit increase with real-time shelf intelligence Read More > $14B C-STORE Read More > €1.9B RETAILER 20% Lower Infrastructure Costs Store and supply chain ops unified across 1,000+ franchises Read More > €1.9B RETAILER Read More > Localized assortments at scale Foodstuffs scaled AI to 300+ stores, personalizing planograms Read More > “SymphonyAI impacts our bottom line and helps us achieve business goals." Andrew Farndell Head of Commercial Retail, Southern Co-op Discover More > 1,000+ stores transformed “We grouped stores into shopper-led clusters… and optimized each shelf to match.” Jan Haluza Manager of Data Science and Analytics Discover More > “With SymphonyAI, we put the shopper at the center of every decision” Jessica Keenan Director of Category Leadership, Kraft Heinz $1M Profit Uplift per Promotion Read More > Results powered by retail AI 20% Increase in basket size – Personalized recommendations that drive higher AOV. 15% Reduction in supply chain costs – Smarter inventory placement and faster order fulfillment. 2% Category growth – Optimized assortment and promotion decisions that unlock incremental sales. 30% Faster promotion execution – Reach customers at the right moment, every time. 11% Increase in on-shelf availability – Reduce stockouts with predictive inventory and replenishment planning. 4.8% Increase in incremental sales – AI-powered pricing, promotion, and assortment decisions that unlock new revenue. All customer stories Get a demo From warehouse to shelf to refrigerator, SymphonyAI powers every link across the value chain. In retail, speed is margin. Reacting to stale data means missed demand, mistimed promos, and lost margin. SymphonyAI unifies forecasting, merchandising, and supply chain execution in real time—so you’re not lagging behind. You’re out in front. Everything in sync. From supply chain to shelf. Unlike point solutions, SymphonyAI unifies your retail data—from warehouse to register—to power faster moves, tighter margins, and better loyalty, every day. See retail AI in action Talk to a retail expert AI that works for you Chief Merchant Others solutions react. SymphonyAI predicts—and drives profit. Analysis across operations Helps you gain a quick understanding of important, actionable trends Capabilities Assortment Optimization: Align product selections with customer demand and category goals for maximum profitability. Pricing and Margin Management: Maximize GMROI with dynamic, data-driven pricing. Promotional Effectiveness: Optimize category growth with AI-tuned promotions and reduce markdown waste. Personalized Product Recommendations: Drive higher AOV and repeat purchases with personalized assortments. Outcomes Higher GMROI and category profitability Faster response to market changes Reduced markdown waste Improved customer satisfaction and loyalty Store Operations Leaders AI that runs your stores lean, clean, and ahead of plan. AI insights and predictions Inform better decisions with AI-driven predictions and insights Capabilities Planogram and Shelf Planning: Optimize shelf layouts for sales impact and compliance. Store Intelligence: Improve labor efficiency, reduce stockouts, and boost customer satisfaction. Visual Merchandising Consistency: Ensure every store reflects your brand’s standards. Outcomes Increased sales per linear foot Higher planogram compliance Improved in-store conversion rates Lower shrink and spoilage rates Faster execution and reduced labor costs Heads of Supply Chain AI that doesn't just model your supply chain— it runs it. Supply chain impact analysis Quickly see the impact supply chain changes Capabilities Demand Forecasting: Predict sales volumes and avoid costly overstocks and stockouts. Replenishment and Allocation: Automate inventory flows and minimize carrying costs. Supply Chain Intelligence: Optimize inventory placement and transportation for lower costs. Outcomes Higher forecast accuracy Reduced carrying costs Improved on-time, in-full delivery rates Lower carbon footprint Faster response to supply chain disruptions Explore the retail AI platform Talk to a retail expert From automation to autonomy—AI for retail Get started fast with pre-built agents—from simple task helpers to advanced workflow engines that analyze data and recommend actions. Our AI agents know retail Product Launch Optimization Fine-tunes price, promotion, and shelf strategy to drive stronger launch performance Category Reset Optimization Recover underperforming categories with an AI agent that proactively identifies issues, improves assortments, and optimizes shelf strategies Sales Performance No more flawed historical analysis. AI agents spot what’s driving sales in real time and act to improve performance Promotion Optimization Get higher promo ROI with AI agents that analyze results and adjust campaigns in real time Competitive Analysis Identifies competitor moves early and helps prevent lost sales with fast, targeted responses. Discount Planning Set the right discount with AI agents that adapt to price sensitivity to protect margins. Book a demo The future of retail isn’t waiting. Neither should you. See why the world’s top retailers are adapting faster, executing sharper, and winning bigger with SymphonyAI. 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