Basepilot

Supercharge your claims team with AI workersFaster decisions. Lower leakage. Less manual work.Line of business specific AI workers automating claims from intake to settlement.Get in touchBook a demoIntake & FNOLDoc ExtractionCoverageCommunicationSettlementPaymentClaim: 181791964ActiveLoss TypeProperty DamageIncidentFloodingClaimantLeo da VinciAdjusterMarie CurieTrusted by global insurers, MGAs & TPAsDriving high-impact, measurable ROISecure, reliable, Agentic AI built just for insurance.Book a demo20%reduction in LAE$1Msaved in claims costs 1xfaster handling time1-3 ptsloss ratio gainSOLUTIONSAI claims workers customized for each line-of-businessPersonal LinesAccurately process high-volume, low-touch claims - while improving speed, LAE & customer experience.TravelAutoHome & RentersHealthCommercial LinesHandle high-complexity claims with confidence - coordinating policies, documents, and parties while reducing leakage and cycle time.Specialty LinesAssist experts with investigating claims - acting as a copilot to structure complex files, reveal insights and share consistent understanding.Workers' CompensationStreamline tasks while managing medical complexity and compliance.PROBLEMTraditional processing is costly, inefficient and lacks data insight and consistencyLegacy claimsManual processes, unstructured dirty data, and painful back & forth across multiple tools & people.Claimpolicy docdamage_photomedical_reportLegacy CMSClaimsHistoryNotesclaim_dataattachments!Basepilot powered claimsAI agents that work alongside your claims team to make them more efficient, intelligent and consistent.ActionsInvestigateOverviewData AnalyticsCLAIMS AGENTSAI agents working with your team across the claims journeyAgentic AI modules built for specific tasks and customized to your process. 20%reduction in claim cycle time.0 hrshours saved per handler per weekAssignmentCoverageStatus UpdatesData ExtractionData EnrichmentFNOL & IntakeAssignmentCoverageStatus UpdatesData ExtractionData EnrichmentFNOL & IntakeAssignmentCoverageStatus UpdatesData ExtractionData EnrichmentFNOL & IntakeAssignmentCoverageStatus UpdatesData ExtractionData EnrichmentFNOL & IntakeLetter WritingSubrogationReserve & PayCommunicationsCase SummaryFraudLetter WritingSubrogationReserve & PayCommunicationsCase SummaryFraudLetter WritingSubrogationReserve & PayCommunicationsCase SummaryFraudLetter WritingSubrogationReserve & PayCommunicationsCase SummaryFraudIntake & AssignmentCapture claims from any channel, understand the claim instantly, and route it to the right handler using custom business logic, skills, and capacity.EmailPhoneWeb FormLive ChatMobile AppAnalyze & ExtractIntelligent routing and validationCreate or Update ClaimClaims distributed to handlersInvestigationAnalyze claim details against policies and exclusions, surface gaps or risks, and help adjusters investigate faster with deeper insight.Claims DecisioningReading PolicyChecking CoverageFraud CheckRecommending DecisionAdjuster ReviewCommunications & SettlementHandle claim communications end-to-end — drafting letters, coordinating parties, and supporting payments and settlement workflows.Settlement LetterApprove and SendLetter WritingCase SummariesSubrogationPaymentsUpdates & CommunicationData IntelligenceExtract, structure, and enrich every document, message, and file to create a clean, complete, and usable claim record.addressaddressproduct_nameproduct_descriptionINTEGRATIONSBuilt to work with your existing systems.No migrations. No disruptions.ENTERPRISE-READYEnterprise grade security & complianceSecure & encrypted dataAll data is encrypted in transit and at rest, with enterprise-grade security controls designed for regulated insurance environments.Zero trainingYour data is never used to train AI models - ensuring full data isolation, confidentiality, and IP protection.Transparent auditingEvery action, decision, and output is logged and traceable, creating a clear, auditable record for compliance and review.Auto-scalingScale securely from steady state to peak events - without performance degradation.Access controls & SSOGranular role-based access controls with enterprise SSO support.Private deployments & custom model selectionDeploy in private cloud or isolated environments and select AI models of your choice.Powered by world class partnersAI workers for insurance, in actionBook a demo to see how Basepilot can create custom AI workers to automate back-office processes.Get in touchBook a demo --- Schedule a demoSee Basepilot in action and learn how our AI workers can be customized to your process. Trusted by global insurers, MGAs & TPAsFirst NameLast NameCompanyWork EmailWhat would you like to get out of a demo?Submit --- Privacy PolicyPrivacy Policy1. Important information1.1. General terms‍At Basepilot, Inc. (“Basepilot,” “we,” “us” or “our”), putting our users (“you” or “your”) first means exceeding global privacy and data protection standards in order to keep important contacts and sensitive data and communications private, safe and secure.We set up our infrastructure, applications, and tools in a way that enables you to strengthen and leverage your important relationships when they matter the most, without having to worry about data security or privacy concerns.Our Privacy Promise:No one will access, read, or delete your emails. When Basepilot connects to your email server, we pull only the minimum amount of information required for our service to function.Our server only stores emails you have sent via Basepilot and any responses you received to those emails, so we can detect replies and you can have access to them from the application.You own your data.Your personal data will be kept private according to this policy and to the greatest extent allowed by the law.Additional questions? Don’t hesitate to send us an email at founders@basepilot.com.Basepilot is committed to maintaining the privacy and security of any of your personal information on the website or in our applications or information received in any other manner. This Privacy Policy (“Agreement” or “Policy”) defines how Basepilot uses and protects any personal information that it collects and stores.For the purpose of this Policy, “Personal Information” means information about an identifiable individual but does not include aggregated information that cannot be associated with a specific individual.For the purpose of this Agreement, “Services” refers to the Company’s website which can be viewed or accessed at Basepilot is committed to maintaining the privacy and security of any of your personal information on the website or in our applications or information received in any other manner. This Privacy Policy (“Agreement” or “Policy”) defines how Basepilot uses and protects any personal information that it collects and stores.For the purpose of this Policy, “Personal Information” means information about an identifiable individual but does not include aggregated information that cannot be associated with a specific individual.For the purpose of this Agreement, “Services” refers to the Company’s website which can be viewed or accessed at www.basepilot.com (“Website”), our applications or any other services that we may supply to you which are further described in our Terms of Serviceaccepting our Policy and our Terms of Service, you expressly consent to our collection, storage, processing, use and disclosure of your Personal information as described in thcase your organization acts as a data controller under ‘General Data Protection Regulation (EU) 2016/679’ of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data you will need to sign or agree to an additional Data Processing Agreement with Basepilot in order to process data in our Services.‍1.2. Revision of the Privacy Policy‍Basepilot reserves the right to revise, modify or update this Policy at any time. Your continued use of the Services after any such revisions, modifications or updates constitutes your acceptance of any such change.If we make any material changes we will notify you by posting the revised Privacy Policy on our Website or conspicuously in the Services and, if you subscribe to our Subscription Service, providing notice through the in-app Notifications.‍2. Use of our services2.1. Our customers use‍You can use the Services to create communication campaigns in order to reach out to or nurture prospects with sales, marketing or customer success purposes. Basepilot does not control the content of campaigns (text, email or other communications templates) or the types of information that our customers may choose to collect or manage using the Services.That information belongs to you and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy. Basepilot processes our customers’ information as they direct and in accordance with our agreements with our customers, and we store it on our service providers’ servers, but we do not have control over its collection or management.Our agreements with your customers prohibit us from using that information, except as necessary to provide and improve the Services, as permitted by this Privacy Policy, and as required by law.We have no direct relationship with individuals who provide Personal Information to our customers. Basepilot acknowledges that you have the right to access your Personal Information.You control and are responsible for correcting, deleting or updating the information they have collected from you using the Services.If requested to remove data we will respond within a reasonable timeframe.We may work with you to help them provide notice to their visitors about their data collection, processing, and usage.Our agreements with your customers prohibit usage of the Services to collect, manage, or process Sensitive Information.We are not responsible for your customers’ use of information on the Services. Basepilot collects information under the direction of its customers and has no direct relationship with the individuals whose Personal Information it processes.If you are a customer of one of our customers and would no longer like to be contacted by one of our customers that use our Services, please contact the customer that you interact with directly or leave a request on our Trust page.We may transfer Personal Information to companies that help us provide our Services. Transfers to subsequent third parties are covered by the processing agreements with our customers.‍2.2. “Sensitive Information”This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.Also, sensitive information includes credentials to Basepilot application services or email accounts (Google or other providers) that are connected to Basepilot application.‍3. Information We Collect‍When you provide Basepilot with your Personal Information you consent to our providing your information to any third parties that are necessary to offer, support and improve the Services. Basepilot also collects Personal Information from you when you place an order including your name, physical address, email address. Basepilot only uses this data for the purpose of fulfilling orders or communicating with you and Basepilot’s partners regarding the Services.‍‍3.1. When You Visit our Website‍You are free to explore our Website without providing any Personal Information about yourself. Basepilot collects your Personal Information when you register and open an account with Basepilot to help us operate and support the Services and to contact you in connection with your use of the Services. Also, we collect navigational Information.‍‍3.2. “Personal Information”‍This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.‍3.3. “Navigational Information”This refers to information about your computer and your visits to and use of the Services such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.We use this information for the above purposes and to monitor and analyze use of the Services, for the Services’ technical administration, to increase our Services’ functionality and user-friendliness, to verify users have the authorization needed for the Services to process their requests, and for advertising purposes.For more details please see the “Navigation Information” section below.‍3.4. Payment Information‍We collect and process payment information from you when you subscribe to the Service, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.‍3.5. Information About Children‍The Websites and our Services are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us via email, so that we may delete the information.‍3.6. Information You Provide‍You may also provide us with information that you post to the Services. Your questions, answers, and other contributions on the Services, and metadata about them (such as when you posted them), are publicly viewable on the Services. This information may be found by search engines and be published elsewhere on the web in accordance with our Terms of Service and this Policy.‍3.7 Web beacons‍We may also collect information using web beacons (also known as “tracking pixels”).‍4. Use of Information We Collect4.1. We do not sell Personal Information‍We do not sell your Personal Information to any third party.‍‍4.2 Navigational data, cookies and web beacons‍A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Basepilot uses cookies to identify and track visitors, and your website access preferences.You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Basepilot Services. Web beacons are electronic images (also called “gifs”) that may be used in the Basepilot Services or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.You can decline to show gifs or pictures in your email clients to avoid being tracked by email web beacons.Also we use Navigational Information to operate and improve the Services.‍4.3 Use of Personal Information‍In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:(a) improve your browsing experience by personalizing and improving the Services;(b) send information to you which we think may be of interest to you by post, email, or other means;(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and(d) provide other companies with aggregated and Non-Personal Information about our users — but this information will not be used to identify any individual user,We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at founders@basepilot.com. We use the information collected/stored via our Services by our customers for the following purposes:(a) to provide the Services (which may include the detection, prevention, and resolution of security and technical issues);(b) to respond to customer support requests;(c) otherwise to fulfill the obligations under the Basepilot Terms of Service.‍4.4. Customer Testimonials and Comments‍We post customer testimonials and comments in our Services, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.‍4.5. Use of Credit Card Information‍If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.‍4.6. Service Providers‍We employ other companies and people to provide services to the visitors and users of the Services and we may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive or invalid information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such third parties, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.‍4.7. Confidentiality and Security of personal information‍We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.All the Personal Information we have where Basepilot acts as a processor for a customer’s data (e.g., use of the Basepilot Services) is encrypted via database encryption. All connections to our Website or Services are protected via the use of encrypted connections, such as the Secure Socket Layer (SSL) protocol.Also we do store all email accounts or email accounts passwords we use to provide our services via your email servers encrypted. Do not forget that your account in Basepilot service is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and keep it long and complicated enough and by logging out of your account after each use.If you have any questions about the security of your Personal Information, you can contact us at founders@basepilot.com.‍4.8. Social Media‍Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.‍4.9. External Websites‍Our Websites provide links to other websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.‍4.10. Retention of Personal Information‍We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information.If you provide information to our customers as part of their use of the Basepilot Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Service, then we will provide a customer with access to all information stored for the customer by the Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Basepilot Service.‍4.11. International Transfer of Information‍If you are located outside the United States, the information that we collect from you may be transferred to and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.All our employees and contractors related to working with personal data as part of their duties are signed agreements that cover Basepilot and their responsibility regarding the transfer of data to remote working locations other than the United States.This Privacy Policy shall apply even if we transfer Personal Information to other countries.‍4.12. Sharing with Third-party applications‍Certain aspects of the Basepilot Service allow or require you to connect with third-party applications or services. In connection with your use of any such third-party applications or services, such third parties may receive information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary.The Basepilot Service may automatically collect and upload certain data from such applications via direct integrations or proxy services.This Privacy Policy does not apply to your use of such third party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and Content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.‍4.13. Compelled Disclosure‍Basepilot reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and security breaches, or comply with a law, court order, or legal process.‍4.14. Data retention‍After Basepilot account cancellation all the data within this account are due to be deleted in 60 days period time. At the same time, personal data of customers could be retained longer as it needed for providing a legal and financial trace of past operations up to the time required by US law.‍4.15. Basepilot Database‍Basepilot gathers current and historic business contact data. The data collected about individuals on the Basepilot Database comprises:Name;Employer Company & Company Details;Office Location (Country & City);Business Telephone Number;Business Email Address;Job Title.We also hold data in respect of your employer company such as its name, size, industry, website and industry. In order to provide certain aspects of its services, Basepilotrequires a business email address to be recorded against profiles in its database. Where Basepilot does not have the business email address of a profile, it may generate a business email address based on the email address structure understood to be implemented by the employer company.The majority of the personal data we collect about you comes from publicly available sources such as from business and employment-oriented social networks, recruitment websites and company websites.Information is also gathered from correspondence with you (by email or phone), from our clients, recruiters and other premium data providers. Basepilot does not seek to collect any non-business-related data such as date of birth, home address, personal email or telephone number and Basepilot does not collect sensitive personal data. Basepilot obtains the data for its Business Profiles in several ways, including:Our search technology scans the web and gathers publicly-available information.We license information from other companies.Our users and customers contribute information about themselves or other people and companies.Through market research surveys, phone interviews, and other research conducted by our in-house research team.‍4.16. Anti-Spam Policy‍We at Basepilot committed to providing customers with tools and expertise to curate highly targeted and relevant communications via our platform. We monitor and prohibits the use of the Basepilot Service to send unsolicited commercial email in violation of applicable laws as stated in our Terms of service, and requires the inclusion in every email sent using the Service of an “opt-out” mechanism and other required information.We require all of our customers to agree to adhere to the Terms of Service Policy at all times, and any violations of the Terms of Service Policy by a customer can result in suspension or termination of the Basepilot Service.We also provide customers with the tools to manage their sending reputation and customer success team work closely to monitor all customer metrics and best-practices to ensure high quality and targeted campaigns.‍4.17. To Unsubscribe From Our Communications‍You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us an email at founders@basepilot.com. Customers cannot opt-out of receiving transactional emails or notifications related to their account with us or the Basepilot Service.‍4.18. To Unsubscribe from Our Customers’ Communications‍Our customers are solely responsible for their own sales or marketing emails and other communications;We make sure that all emails sent using Basepilot service have proper unsubscribe mechanics (links or text + AI sorting + Auto opt-out).You can unsubscribe from our customers’ communications by clicking on the “unsubscribe” link located on the bottom of their emails, responding to unsubscribe via email or by contacting them directly.Any questions about this Privacy Policy should be addressed to founders@basepilot.com.Terms & Conditions › --- Terms & ConditionsTERMS OF USE‍Last updated September 01, 2024‍AGREEMENT TO OUR LEGAL TERMS‍We are Basepilot, Inc ("Company," "we," "us," "our"), a company registered in California, United States at 2261 Market Street, STE 10537, San Francisco, CA 94114.We operate the website http://www.basepilot.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). You can contact us email at founders@basepilot.com, or by mail to 2261 Market Street, STE 10537, San Francisco, CA 94114, United States.These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Basepilot, Inc, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.We recommend that you print a copy of these Legal Terms for your records.TABLE OF CONTENTS1. OUR SERVICES2. INTELLECTUAL PROPERTY RIGHTS3. USER REPRESENTATIONS4. USER REGISTRATION 5. PURCHASES AND PAYMENT6. SUBSCRIPTIONS  7. PROHIBITED ACTIVITIES8. USER GENERATED CONTRIBUTIONS9. CONTRIBUTION LICENSE   10. THIRD-PARTY WEBSITES AND CONTENT 11. SERVICES MANAGEMENT12. PRIVACY POLICY  13. TERM AND TERMINATION14. MODIFICATIONS AND INTERRUPTIONS15. GOVERNING LAW 16. DISPUTE RESOLUTION17. CORRECTIONS18. DISCLAIMER19. LIMITATIONS OF LIABILITY20. INDEMNIFICATION21. USER DATA22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES23. CALIFORNIA USERS AND RESIDENTS24. MISCELLANEOUS25. CONTACT US1. OUR SERVICESThe information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).2. INTELLECTUAL PROPERTY RIGHTS‍Our intellectual property‍We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.‍Your use of our Services‍Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:• access the Services; and• download or print a copy of any portion of the Content to which you have properly gained access,solely for your internal business purpose.Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploitedfor any commercial purpose whatsoever, without our express prior written permission.If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: founders@basepilot.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.Your submissionsPlease review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:• confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;• to the extent permissible by applicable law, waive any and all moral rights to any such Submission;• warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and• warrant and represent that your Submissions do not constitute confidential information.You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.3. USER REPRESENTATIONSBy using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).4. USER REGISTRATIONYou may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.5. PURCHASES AND PAYMENTWe accept the following forms of payment:-  Visa-  Mastercard-  American Express-  Discover-  Bank TransferYou agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.6. SUBSCRIPTIONSBilling and RenewalYour subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.CancellationAll purchases are non-refundable. You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at founders@basepilot.com.Fee ChangesWe may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.7. PROHIBITED ACTIVITIESYou may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.As a user of the Services, you agree not to:• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.• Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.• Use any information obtained from the Services in order to harass, abuse, or harm another person.• Make improper use of our support services or submit false reports of abuse or misconduct.• Use the Services in a manner inconsistent with any applicable laws or regulations.• Engage in unauthorized framing of or linking to the Services.• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.• Delete the copyright or other proprietary rights notice from any Content.• Attempt to impersonate another user or person or use the username of another user.• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.• Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.• Use a buying agent or purchasing agent to make purchases on the Services.• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.• Use the Services to advertise or offer to sell goods and services.• Sell or otherwise transfer your profile.8. USER GENERATED CONTRIBUTIONSThe Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.• You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.• You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.• Your Contributions are not false, inaccurate, or misleading.• Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.• Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.• Your Contributions do not violate any applicable law, regulation, or rule.• Your Contributions do not violate the privacy or publicity rights of any third party.• Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.• Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.• Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.9. CONTRIBUTION LICENSEYou and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.10. THIRD-PARTY WEBSITES AND CONTENTThe Services may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.11. SERVICES MANAGEMENTWe reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.12. PRIVACY POLICYWe care about data privacy and security. Please review our Privacy Policy: https://www.basepilot.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.13. TERM AND TERMINATIONThese Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.14. MODIFICATIONS AND INTERRUPTIONSWe reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.15. GOVERNING LAWThese Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.16. DISPUTE RESOLUTIONInformal NegotiationsTo expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.Binding ArbitrationIf the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in San Francisco, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in San Francisco, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.RestrictionsThe Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.Exceptions to Informal Negotiations and ArbitrationThe Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.17. CORRECTIONSThere may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.18. DISCLAIMERTHE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.19. LIMITATIONS OF LIABILITYIN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE six (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $100.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.20. INDEMNIFICATIONYou agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.21. USER DATAWe will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURESVisiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.23. CALIFORNIA USERS AND RESIDENTSIf any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.24. MISCELLANEOUSThese Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.25. CONTACT USIn order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:Basepilot, Inc2261 Market Street STE 10537 San Francisco, CA 94114United Statesfounders@basepilot.com‹ Privacy Policy