unitQ GPT

Ditch manual, biased and late customer insights.Pinpoint real issues and needs instantly.Use AI agents to automatically transform feedback from support tickets, product analytics, social media, surveys, and more into actionable insights in real-time. Drive product innovation, streamline issue resolution, and elevate customer experiences—all guided by the authentic voice of your customers.Get DemoTurn signals into action with AI agentsKnow exactly what your customers need in real time, without manually mining through offline and online channelsGet Demo2xIncrease in customer retention40%Reduction in support tickets18%Increase in NPSTrusted by category leadersagentQAutonomous AI for Real-Time Customer InsightsGet customer insights faster—converse with your data like you would with a teammate and turn complex information into simple, actionable steps.Learn MoreThe most accurate customer insights platformAggregateIntegrate with any channel and translate 100+ languagesCategorizeML assigns every touchpoint to 1,000+ custom categories.AnalyzeCreate custom dashboards, and ask agentQ business critical questions.Take ActionGet alerts on trending issues, prioritize your roadmap, create tickets, and more.Unify every team around your customerUnite teams, eliminate friction, and create experiences that foster customer loyalty and growth.Issue Monitoring & ResolutionTransform your customer base into your 24/7 testing team to cut time-to-fix by half.Learn MoreCustomer Journey AnalysisIdentify friction points and moments of delight to create seamless experiences that foster loyalty.Learn MoreProduct DevelopmentConnect the dots between what customers say (feedback) and do (behavior) to accelerate product innovation. Learn MoreCustomer Support OptimizationElevate your support experience and exceed customer expectations with actionable insights and AI automation.Learn MoreCompetitive AnalysisStay ahead and capture more market share by tracking key competitors in your space.Learn MoreSee it in action!Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.Get DemoHear from the customer-obsessedSee how unitQ customers are transforming their products and experiences.See Customer StoriesHow unitQ enabled Bumble to harness the power of real time customer feedbackHow unitQ enabled Bumble to harness the power of real time customer feedbackLearn MoreunitQ customer Zendesk becomes strategic unitQ investorunitQ customer Zendesk becomes strategic unitQ investorLearn MoreDailyPay + unitQ: Banking On Customer Feedback to Align Internal Teams on Product QualityBanking on customer feedback to align internal teams on product qualityLearn MoreunitQ spotlight: Shennaver Canasa of UpworkunitQ spotlight: Shennaver Canasa of UpworkLearn MoreHow unitQ enabled Bumble to harness the power of real time customer feedbackHow unitQ enabled Bumble to harness the power of real time customer feedbackLearn MoreunitQ customer Zendesk becomes strategic unitQ investorunitQ customer Zendesk becomes strategic unitQ investorLearn MoreDailyPay + unitQ: Banking On Customer Feedback to Align Internal Teams on Product QualityBanking on customer feedback to align internal teams on product qualityLearn MoreunitQ spotlight: Shennaver Canasa of UpworkunitQ spotlight: Shennaver Canasa of UpworkLearn More --- About UsWe envision a world of
 epic quality productsReal-time AI customer insights platformAs the leading real-time AI customer insights platform, unitQ’s AI instantly transforms customer feedback from support tickets, product analytics, social media, surveys, and more into actionable insights. Drive product innovation, streamline issue resolution, and elevate customer experiences—all guided by the authentic voice of your customers. AI agents gather all your customer feedback in one place and instantly sort it into thousands of categories, so you always know what matters most to your customers. Get alerted on issues as soon as they happen, pinpoint root causes with AI, and get reliable answers to questions like, “How can we improve retention of enterprise customers in EMEA?” Plus, keep tabs on competitors and market shifts —all in real time. Category leading companies like PayPal, Zendesk, Pinterest, and Bumble rely on unitQ to drive growth, reduce churn and build brand loyalty. Meet our leadershipA dynamic leadership team of seasoned experts, driven by passion and proven success in launching and scaling innovative companies.Christian WiklundFounder & CEONik LindstromFounder & CTOKristen RiberoVP MarketingBrett SkaleChief Revenue OfficerSkai KangVP Customer SuccessBacked by the best investorsInvestorsKyle DuffyBoard MemberAndrew BracciaBoard MemberScott WeissBoard MemberCarl FritjofssonBoard ObserverBen Fletcher Board ObserverJohn AvirettBoard ObserverJim LimBoard ObserverAdvisorsDenise PerssonChief Marketing Officer, SnowflakeSteve MaloufChief Enterprise Sales Officer, DatadogWe help leaders create a customer-obsessed cultureJoin our teamAre you passionate about helping innovative companies create extraordinary products, services, and experiences? Join us and make an impact!View Jobs --- Customer StoriesDiscover how the world’s best teams leverage AI to decode customer signals, unlock deep insights, and drive innovation.LimeVoice-of-the-Customer manager explains why unitQ is a 'game changer'Read Their StoryVideo TestimonialsWook ChungSenior Vice President of Product, Risk and Core PlatformsRobyn Andrews Voice of the Customer ManagerVani KumarDirector of Engineering, PinterestDarlene MirandaVP, Customer Engagement and Advocacy, DailypayCustomer storiesPayPalunitQ customer PayPal puts customers at the center of decisionsRead StoryPinterestunitQ spotlight: Rodion Gusev of PinterestRead StoryAllTrailsAllTrails is the winner of the AppStore Awards, iPhone App of the year.Read StoryUpworkunitQ spotlight: Shennaver Canasa of UpworkRead StoryUdemyunitQ provides Udemy actionable insights to transform student, instructor feedback into exceptional user experiencesRead StoryDailyPayBanking on customer feedback to align internal teams on product qualityRead StoryBumbleHow unitQ enabled Bumble to harness the power of real time customer feedbackRead StoryZendeskunitQ customer Zendesk becomes strategic unitQ investorRead StoryCornershop by UberWith actionable insights from unitQ, Cornershop by Uber delivers enhanced product qualityRead StoryStyleseatStyleSeat + unitQ: Feedback matters: Building products that delight usersRead StoryFinanceHow a leading fintech reduced support ticket volume 35% with unitQRead StoryTravelHow a lodging and tourism leader revolutionized travel experiences with unitQRead Story“We chose unitQ after evaluating and trying different solutions in the market. The granularity and speed at which unitQ is able to deliver actionable customer insights is above and beyond what others could offer, and we’re grateful for our continued partnership.” Shawn SlipyVP Global Renewals, ZendeskTrusted BySee it in action!Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.Get Demo --- The leading KPI for customer experienceThe unitQ Score is a real-time indicator of how your customers perceive your productGet Free unitQ ScoreThe unitQ Score is a real-time measure of what customers expect vs their experienceThe unitQ Score uses advanced machine learning to reflect the weight of positive versus negative experiences, giving you an indicator to constantly measure the success of every release or change.See my live unitQ ScoreDiscover what your customers who have reported feedback on public sources think about your products, for free.Top unitQ Scores by VerticalTop AppsDatingE-LearningFinanceFoodGamingHealth & FitnessMusicShoppingTravelVideoTop AppsMeasure the user experience in real timeYour ability to captivate users with high‑quality experiences can be the difference between renewing a subscription or sending a “we miss you” email. Use the unitQ Score to ensure your product and services continue to exceed user expectations.RankProductunitQ Score1ChatGPT902Google Gemini903Google Chrome874Tubi: Movies & Live TV875Google846The Roku App (Official)817WhatsApp Messenger808Facebook809Duolingo - Language Lessons8010Uber - Request a ride7911Temu: Shop Like a Billionaire7612Instagram7413TikTok - Videos, Shop & LIVE7014Cash App7015Snapchat7016Gmail - Email by Google6917Walmart: Shopping & Savings6818Life360: Stay Connected & Safe6719CapCut: Photo & Video Editor6520Netflix641ChatGPT902Google Gemini903Google Chrome874Tubi: Movies & Live TV875Google846The Roku App (Official)81Load MoreSee it in action!Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.Get Demo