Gift Box

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This document describes the legal terms and privacy practices governing the use of services provided by GiftBox Co including websites, SaaS platforms, APIs, AI tools, hosted infrastructure, and related applications (collectively, the "Service"). By accessing or using the Service, you agree to the policies described in this document. Quick Navigation Terms of Service Privacy Policy Acceptable Use Policy Customer Data Ownership & Platform Responsibility Hosting Platform Protections Reporting & Enforcement Governing Law & Dispute Resolution Contact & Legal Notices Terms of Service 1. Eligibility You must be at least 18 years of age, or the age of majority in your jurisdiction if higher, to use the Service. By using the Service, you represent that you have the legal authority to enter into these terms on your own behalf or on behalf of the entity you represent. 2. Use of the Service The Service may include hosted software platforms, website infrastructure, APIs, artificial intelligence tools, automation features, communications features, e-commerce functionality, and related technologies. You agree to use the Service only for lawful purposes and in compliance with these policies. You must not use the Service to: violate applicable laws or regulations distribute malware, ransomware, spyware, or harmful software attempt unauthorized access to systems, accounts, or data interfere with platform operation, stability, or security conduct denial-of-service attacks or abusive automated activity transmit spam, phishing, or abusive communications engage in fraud, deception, or unlawful commercial conduct infringe intellectual property or privacy rights 3. User Accounts Some features of the Service require account registration. You agree to: provide accurate and complete information maintain the security of your account credentials promptly update account information when it changes accept responsibility for activity occurring under your account You must promptly notify us if you suspect unauthorized access to your account. 4. API and Service Usage If the Service provides APIs, integrations, automation features, AI tools, website building tools, or hosted commerce functionality, you must use them in accordance with any applicable technical restrictions, usage limits, and documentation. We may suspend, restrict, or terminate access that threatens platform stability, security, legality, or compliance. 5. Payments and Billing Certain features of the Service may require payment. Fees, billing terms, and renewal terms may be presented at the time of purchase or subscription. Payments may be processed through third-party payment providers. We do not store full payment card details on our own servers unless explicitly stated otherwise. Unless otherwise stated in writing, fees are non-refundable to the fullest extent permitted by law. 6. Artificial Intelligence Features Some features of the Service may use artificial intelligence, automation, machine-assisted generation, or other automated systems. AI-generated or automated outputs may not always be accurate, complete, lawful, or fit for a particular purpose. Users remain responsible for reviewing, validating, and deciding whether to rely on outputs generated through the Service. 7. Limitation of Liability To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, GiftBox Co shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, business opportunities, or business interruption arising out of or relating to the Service. 8. Changes to the Service We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice, where permitted by law. Privacy Policy 9. Applicable Privacy Laws Depending on your location and the nature of your use of the Service, processing of personal information may be governed by one or more privacy laws, including: the General Data Protection Regulation ("GDPR") the UK GDPR and applicable United Kingdom data protection laws the Personal Information Protection and Electronic Documents Act ("PIPEDA") the California Consumer Privacy Act and California Privacy Rights Act ("CCPA/CPRA") other applicable national, provincial, state, or regional privacy laws 10. Information We Collect We may collect information including: name email address phone number billing information account information organization or business information communications with us user content and files submitted through the Service usage data and technical data Usage and technical data may include: IP address browser type and version device information operating system pages visited and actions taken timestamps and session duration referring URLs diagnostic, log, and performance data 11. How We Use Information We may use personal information to: operate, maintain, secure, and improve the Service create and manage accounts provide support and respond to inquiries process transactions and billing deliver service-related communications monitor usage and prevent abuse, fraud, and security threats comply with legal obligations enforce our agreements and policies analyze service usage and performance send marketing or promotional communications where permitted by law 12. Legal Bases for Processing Where GDPR or similar laws apply, we process personal data on one or more of the following legal bases: your consent performance of a contract with you compliance with legal obligations our legitimate interests, including operating, securing, improving, and defending the Service, where those interests are not overridden by your rights 13. Cookies and Similar Technologies The Service may use cookies and similar technologies such as local storage, tags, pixels, session identifiers, analytics technologies, and security-related technologies to support functionality, authentication, preferences, performance measurement, fraud prevention, and analytics. You may disable certain cookies through your browser settings or other tools, although some parts of the Service may not function properly as a result. 14. Analytics and Advertising We may use analytics tools and service providers to understand how the Service is used and to improve functionality and performance. Where applicable, we may also use advertising or remarketing technologies. If used, such technologies are subject to applicable law and user choice requirements. 15. Google Workspace APIs Google Workspace APIs are not used to develop, improve, or train generalized artificial intelligence and/or machine learning models. 16. Service Providers and Sub-Processors We may use third-party service providers, contractors, or vendors to support the Service, including infrastructure providers, payment processors, analytics providers, email and communication providers, security providers, and other operational vendors. These providers may access personal information only as necessary to perform services on our behalf or to support the Service, and are expected to process such information only for authorized purposes. 17. Payment Processing Where paid services are offered, payment information may be processed by third-party payment providers. Their handling of payment data is governed by their own privacy policies and legal obligations. 18. Data Retention We retain personal information only for as long as necessary for the purposes described in this document, including providing the Service, complying with legal obligations, resolving disputes, enforcing agreements, maintaining security, and preserving appropriate business records. Retention periods may vary depending on the type of information, the nature of the Service, contractual requirements, and applicable law. 19. International Data Transfers Information may be transferred to, stored in, or processed in jurisdictions outside your province, state, or country, including jurisdictions that may have different data protection laws. Where required by law, we will take reasonable steps to use appropriate safeguards for cross-border transfers. 20. Your Privacy Rights Depending on your location and applicable law, you may have rights including: the right to access personal information we hold about you the right to request correction of inaccurate or incomplete information the right to request deletion of personal information the right to object to certain processing the right to restrict certain processing the right to data portability the right to withdraw consent, where processing is based on consent the right to complain to an applicable privacy or data protection authority We may request information necessary to verify your identity before processing a privacy request. 21. California Privacy Rights Where applicable under California law, California residents may have rights relating to access, deletion, correction, and information about categories of personal information collected, used, disclosed, or shared, subject to applicable exceptions and limitations. 22. Children's Privacy The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the Service. If we become aware that personal information from a child has been collected in a manner not permitted by applicable law, we may take steps to delete that information. 23. Data Security We implement reasonable technical and organizational measures designed to protect personal information and platform data against unauthorized access, disclosure, alteration, and destruction. However, no system, network, storage environment, or transmission method is completely secure, and we cannot guarantee absolute security. 24. Data Processing Role In many cases, GiftBox Co acts as a data processor or service provider on behalf of customers who control the data stored, transmitted, or managed through the Service. Customers remain responsible for their own compliance obligations relating to their websites, their end users, and the data they control. 25. Privacy Policy Updates We may update this document from time to time. Updated versions will be posted on this page with a revised effective date. Acceptable Use Policy 26. Prohibited Activities You may not use the Service to host, publish, transmit, distribute, facilitate, or promote: illegal content or unlawful activity spam, phishing, or deceptive communications malware, ransomware, spyware, or malicious code unauthorized access attempts, credential abuse, or exploitation activity fraudulent, abusive, harmful, or deceptive conduct content or conduct that violates intellectual property, privacy, publicity, or other rights activity that threatens the stability, integrity, availability, or security of the Service Customer Data Ownership & Platform Responsibility 27. Customer Data Ownership Customers retain ownership of all data and content they create, upload, store, transmit, publish, or manage while using the Service. This includes but is not limited to: website content images, audio, video, and media application data customer databases user-generated content commerce-related content and catalog data communications and form submissions collected by customer sites GiftBox Co does not claim ownership of customer data. Users grant GiftBox Co a limited license to host, process, transmit, cache, back up, display, and otherwise handle such data solely for the purpose of operating, securing, supporting, and improving the Service and fulfilling the user's instructions. 28. User Content Responsibility Users are solely responsible for ensuring that their content, websites, business practices, and activities conducted through the Service comply with applicable laws and do not violate the rights of third parties. Hosting Platform Protections 29. Platform Infrastructure and Hosting Responsibilities The Service provides software tools, hosting infrastructure, website-building functionality, APIs, and related platform technologies that allow users to create, manage, and publish their own websites, applications, content, and online services. GiftBox Co operates solely as a technology platform and infrastructure provider. Users remain fully responsible for all content, data, transactions, communications, products, services, and business activities conducted through their use of the Service. 30. Safe Harbor and Intermediary Status GiftBox Co acts as a hosting and technology intermediary and is not the publisher, speaker, merchant of record for customer businesses unless expressly stated, or owner of user-generated content hosted through the Service. To the fullest extent permitted by law, GiftBox Co is not responsible for user-generated content, customer websites, customer conduct, or third-party transactions conducted through the Service. 31. Third-Party Transactions Users may conduct transactions with customers, visitors, or third parties through websites or services operated using the Service. GiftBox Co is not a party to such transactions and is not responsible for disputes, chargebacks, claims, delivery failures, product issues, or business obligations between users and their own customers or counterparties. 32. Mass Abuse Mitigation GiftBox Co may implement traffic filtering, rate limiting, automated blocking, temporary restrictions, traffic shaping, connection controls, reputation-based controls, and other security measures to protect the platform, users, and infrastructure from abuse or large-scale attacks. 33. Automated Platform Enforcement The Service may use automated systems to detect abuse, suspicious behavior, malicious activity, policy violations, and security threats. Such systems may result in temporary or permanent restrictions, flags, throttling, filtering, or other protective actions. 34. Account Suspension and Platform Protection Accounts, websites, services, access, features, or content may be suspended, restricted, disabled, or terminated if these policies are violated, if required by law, or if reasonably necessary to protect the Service, users, infrastructure, or third parties. Where circumstances require urgent action, such actions may occur without prior notice. Reporting & Enforcement 35. Copyright Complaints If you believe content hosted through the Service infringes copyright or other protected rights, you may submit a complaint that includes: a description of the protected work or material the specific URL, location, or identifying information for the content your contact information a statement of good-faith belief that the use is unauthorized a statement that the information provided is accurate to the best of your knowledge 36. Abuse Reporting Users and third parties may report spam, malware, illegal content, fraud, abuse, exploitation, security threats, or other harmful activity. 37. Content Moderation and Law-Enforcement Cooperation GiftBox Co may investigate reports of illegal content, abuse, fraud, or violations of these policies. When legally required, or where otherwise permitted by law and reasonably necessary, GiftBox Co may cooperate with courts, regulators, law-enforcement authorities, or other competent authorities. GiftBox Co may remove content, disable access, preserve records, provide required information, or restrict services when necessary to comply with legal obligations or protect the platform and its users. Governing Law & Dispute Resolution 38. Governing Law These Legal Policies and any dispute arising from or relating to the Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Except where arbitration applies, any legal proceedings relating to the Service shall be brought exclusively in the courts located within the Province of Ontario, Canada. 39. Dispute Resolution Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiations. If a dispute cannot be resolved informally, it may be submitted to binding arbitration in Ontario, Canada where permitted by applicable law. Each party shall bear its own legal costs unless otherwise required by law or determined by the arbitrator. 40. Class Action Waiver To the fullest extent permitted by law, users agree that disputes with GiftBox Co will be resolved on an individual basis and not as part of a class action, collective action, mass action, or representative proceeding. Contact & Legal Notices Legal Notices and Reporting General Legal Contact: ai@webondemand.com Privacy Requests: ai@webondemand.com Abuse Reports: ai@webondemand.com Copyright Complaints: ai@webondemand.com Please include enough detail for us to identify the content, account, website, transaction, or activity being reported. If you contact us regarding privacy rights, please provide enough information for us to verify your identity and understand your request. Legal Policies of GiftBox Co