Betina

BetinaGo to appBetinaGo to appTry now|No credit card requiredBetinaofferspet careexpertisein secondsConnect with our AI pet specialist 24/7 for immediate guidance on your pet's health, behavior, nutrition and well-being.Try nowTry now|No credit card requiredBetinaPowered by AIYour personal pet care specialistMeet BetinaWorld's First Pet Care AI AssistantSay goodbye to vet hassles and expensive bills and hello to instant support. Betina, the AI-powered assistant, caters to all your pet's needs—from diagnoses to appointment scheduling.Try nowTeach your petTailored Pet Training PlansFrom basic obedience to advanced tricks, get real-time training plans, expert advice, and feedback. Unleash your pet's full potential and strengthen your bond like never before.Try nowAlways available24/7 Instant Pet CareEnjoy round-the-clock support with Betina, your always-available pet care assistant. She works weekends, holidays, and never takes a break.Try nowUnderstand betterPet Insights In Your PocketYour pets cannot talk. Betina helps you understand their complex behavior and needs. With advanced AI, she offers instant answers and personalized insights.Try nowCreate your pet's profileStart by setting up a profile for your pet, this helps Betina get to know your pet better and provide personalized advice.Ask any questionYou can type in any message or send a photo to get an instant and specialized diagnosis.Discuss with BetinaShe will ask questions to better understand the situation and offer follow-up session for the best possible care.What our users sayFinally, a digital tool that answers our pets' needs 24/7 and learns from our daily relations.I love how Betina learns more about my pets every day, making her assistance even more personalized. It gives me peace of mind knowing that I'm providing the best care possible for my pets. Thank you, Betina, for being an invaluable part of our lives!Capucine - Dog ParentApril, 2024As a professional pet dog sitter, this app is convenient for quickly learning about various pedigrees and breeds before caring for them. Understanding each dog's unique needs is essential for providing top-notch care, and Betina helps me do just that.Laura - Pet SitterMay, 2024The app's conversational core makes it stand out, offering a truly unique and personalized experience. I wholeheartedly recommend Betina to pet owners looking for a tailored solution to care for their furry friends, whether it's one or multiple pets.David - Dog ParentMay, 2024Try nowWhy are we building this?We designed Betina to provide actionable information for pet parents. Betina is more convenient than a search engine, more tailored than social media, and more available than a veterinarian. It fulfills our pets' daily needs with just a few words. Simple and efficient.Arnaud & HugoFounders of Betina & Panache Technologies --- BetinaGo to appBetinaGo to appPrivacy Policy Effective as of 17/04/2024. For your convenience, we have provided an English translation of this page. This translation is for informational purposes only and is currently being updated. The definitive version of this page is the French version. ARTICLE 1: PREAMBLE This privacy policy aims to inform users of the Betina site: About how their personal data is collected. Personal data refers to any information that can identify a user. This may include: their first and last name, age, postal or email address, location, or IP address (non-exhaustive list); About the rights they have concerning their data; About the person responsible for processing the collected and processed personal data; About the recipients of this personal data; About the site's cookie policy. This policy complements the legal notices and the General Conditions of Use available to users at the following address: www.askbetina.com/privacy ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA In accordance with Article 5 of the European Regulation 2016/679, personal data is: Processed in a lawful, fair, and transparent manner in relation to the data subject; Collected for specific, explicit, and legitimate purposes and not further processed in a way incompatible with those purposes; Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed; Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, with respect to the purposes for which it is processed, is erased or rectified without delay; Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures. The processing is only lawful if, and to the extent that, at least one of the following conditions is met: The data subject has consented to the processing of their personal data for one or more specific purposes; Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; Processing is necessary for compliance with a legal obligation to which the controller is subject; Processing is necessary to protect the vital interests of the data subject or of another natural person; Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, particularly when the data subject is a child. ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN CONNECTION WITH NAVIGATION ON THE SITE Article 3.1: Collected Data The personal data collected in the context of Betina's activities are as follows: user’s email address upon their first connection to the site www.askbetina.com; documents, files, or any other information that the user chooses to upload or share on the site [www.askbetina.com], as well as the search terms entered by the user when using the internal search tools. The collection and processing of this data serve the following purpose(s): identification and authentication: to ensure a secure and personalized use of the services of the site [www.askbetina.com], it is essential to be able to identify and authenticate users through the services of Betina; specific offers and services: the collection of information allows for providing tailored and personalized access to Betina's services; security: to ensure the security of the site, prevent fraud, and protect users, it is sometimes necessary to collect and analyze usage data to detect and address suspicious activities; and use of analytics software: use of analytics software to analyze and measure activity on the site [www.askbetina.com], while ensuring that no cookies are placed on users' devices during this information collection. Article 3.2: Data Collection Mode When the user navigates on the site www.askbetina.com, the following data is automatically collected: the type of browser and version; the operating system; visited pages; duration of the visit; traffic source; screen resolution; approximate geographical location. It is important to emphasize that this data is collected anonymously and does not allow for the identification of an individual. It is used solely to improve the user experience and optimize the website. The collection thus does not require the placement of cookies on the client's browser. These are stored by the data controller under reasonable security conditions, for a period of 12 months. The company may retain some personal data beyond the periods announced above to fulfill its legal or regulatory obligations. Article 3.3: Data Hosting The site www.askbetina is hosted by: Contabo GmbH Aschauer Strasse 32a 81549 Munich, Germany Article 3.4: Transmission of Data to Third Parties The collected data may be transmitted to specific partners of Betina to ensure the proper functioning of Betina's services. Currently, we share information with: Open AI, United States: for the operation of language models Microsoft Azure, United States: for the use of hosted AI models Stripe Technology Europe, Ireland: to manage transactions and payments We guarantee that these partners adhere to high standards of data protection and operate in compliance with the applicable regulations. Article 3.5: Policy on "Cookies" The cookies used on the site www.askbetina.com are solely for authentication purposes. In accordance with the General Data Protection Regulation (GDPR), these essential cookies, crucial for the proper functioning and security of the site, are not subject to explicit acceptance by the user. No other tracking or advertising cookies are used on the platform. ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER Article 4.1: The Data Controller Personal data is collected by FEDERAGE SAS, a simplified joint stock company with a capital of 100€, whose registration number is 828 743 369 R.C.S. Paris. The data controller can be contacted as follows: By mail at the address: 44 boulevard du Temple, 75011, Paris; By email: Contact Article 4.2: The Data Protection Officer The data protection officer of the company or the data controller is: Arnaud RAMPONNEAU 44 boulevard du Temple, 75011 Paris Contact If you believe, after contacting us, that your "Computer and Liberties" rights are not respected, you may file a complaint with the CNIL. ARTICLE 5: THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING Any user concerned by the processing of their personal data can assert the following rights, in accordance with European Regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978): The right to access, correct, and delete data (set forth respectively in Articles 15, 16, and 17 of the GDPR); The right to data portability (Article 20 of the GDPR); The right to restrict (Article 18 of the GDPR) and oppose data processing (Article 21 of the GDPR); The right not to be subject to a decision based solely on automated processing; The right to determine the fate of data after death; The right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR). To exercise your rights, please send your request to FEDERAGE SAS, 44 boulevard du Temple, 75011 Paris or by email to this address For the data controller to comply with the request, the user may need to provide certain information such as: their first and last names, email address, and account number, personal space, or subscriber number. Visit cnil.fr for more information on your rights. ARTICLE 6: CONDITIONS FOR MODIFYING THE PRIVACY POLICY The publisher of the site www.askbetina.com reserves the right to modify this Policy at any time to ensure compliance with the law in force. Any modifications shall not affect subscriptions previously made on the site, which remain subject to the Policy in force at the time of the subscription and as accepted by the user during the validation of the subscription. The user is invited to review this Policy each time they use Betina's services, without the need for formal notification. This policy was issued on 17/04/2024. --- BetinaGo to appBetinaGo to appTerms and Conditions of Use Effective as of 17/04/2024 For your convenience, we have provided an English translation of this page. This translation is for informational purposes only and is currently being updated. The definitive version of this page is the French version. The present terms and conditions of use (hereafter referred to as "TCU") aim to legally frame the terms of availability of the site and the services by FEDERAGE SAS and to define the conditions of access and use of the services by the user (hereafter referred to as the "User"). These TCU are accessible on the site under the section "Terms and Conditions of Use". Any registration or use of the site implies the User's acceptance without any reservation or restriction of these TCU. Upon registering on the site via email authentication, each user expressly accepts these TCU by finalizing the authentication process. In case of non-acceptance of the TCU stipulated in this contract, the User must forego accessing the services offered by the site. FEDERAGE SAS reserves the right to unilaterally modify the content of these TCU at any time. Article 1: Legal Notice The publication and direction of the website www.askbetina.com are managed by FEDERAGE SAS. Email address: contact@askbetina.com The host of the site www.askbetina.com is OVH SAS, with its headquarters located at 2 rue Kellermann - 59100 Roubaix - France, phone number: +33 9 55 00 66 33. Article 2: Access to the Site The site www.askbetina.com provides users with the following services: Access to a knowledge base (veterinary, animal care and welfare) Instant and personalized advice for their pets Automated appointment scheduling and consultation follow-up with the intelligent assistant The site is accessible from anywhere to any User with internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at their expense. Article 3: Data Collection The site ensures the User a collection and processing of personal information respecting privacy in accordance with Law No. 78-17 of January 6, 1978, relating to data, files, and freedoms, amended by Law No. 2018-493 of June 20, 2018, and the General Data Protection Regulation of April 27, 2016. The personal data collected as part of the activities of FEDERAGE SAS are as follows: User's email address during their first connection to the site www.askbetina.com Documents, files, or any other information that the user chooses to upload or share on the site www.askbetina.com Search terms entered by the user when using internal search tools. The collection and processing of this data serve the following purposes: Identification and authentication: to ensure a secure and personalized use of the services of the site www.askbetina.com, it is imperative to be able to identify and authenticate users through Betina's services. Specific offers and services: collecting information provides tailored and personalized access to Betina's services. Security: to ensure the security of the site, prevent fraud, and protect Users, it is sometimes necessary to collect and analyze usage data to detect and address suspicious activities. Use of analytics software: analytics software is used to analyze and measure activity on the site www.askbetina.com, ensuring that no cookies are deposited on Users' devices during this collection of information. Under the Data Protection Act of January 6, 1978, the User has the right to access, rectify, delete, and oppose their personal data. The User exercises this right via email at contact@askbetina.com. Article 4: Intellectual Property The trademarks, logos, signs, as well as all the content of the site (texts, images, sounds, etc.) are protected by the Intellectual Property Code and more specifically by copyright. Article 5: Liability FEDERAGE SAS does not guarantee that the services, which are subject to continuous improvement in performance as part of a quality approach, are free from errors, faults, or bugs. FEDERAGE SAS also incurs no liability for external content that enables the use of the services. Furthermore, in the event of possible liability based on an obligation of means, FEDERAGE SAS does not guarantee the User the absence of errors and omissions in the responses provided by its artificial intelligence. Therefore, the User will not have the possibility to pursue FEDERAGE SAS regarding the relevance and quality of the responses provided. Article 6: Hyperlinks Hyperlinks may be present on the site. The User is informed that by clicking on these links, they will leave the site www.askbetina.com Betina has no control over the web pages to which these links lead and can in no way be held responsible for their content. Article 7: Cookies When the user navigates on the site www.askbetina.com, the following data are automatically collected: the type of browser and version; the operating system; the pages visited; the duration of the visit; the source of traffic; screen resolution; geographic location (approximate). It is important to emphasize that this data is collected anonymously and cannot be used to identify an individual. They are used solely to improve the user experience and optimize the website. Thus, the collection does not require the deposition of cookies on the client's browser. The cookies used on the site www.askbetina.com are solely for authentication purposes. According to the General Data Protection Regulation (GDPR), these essential cookies for the proper functioning and security of the site are not subject to express acceptance by the User. No other cookies, whether for tracking or advertising purposes, are used on our platform. Article 8: Duration of the Contract This contract is valid for an indefinite duration. The beginning of the use of the services of the site marks the application of the contract with respect to the User. Article 9: Applicable Law and Jurisdiction These General Terms and Conditions of Use are subject to the application of French law. In case of a dispute not resolved amicably between the User and the Publisher, the French courts are competent to settle the dispute. These general terms and conditions of use were edited on 17/04/2024.