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Introducing Vital Guard™Learn moreThe experience matters as much as the medicine.Vital brings AI-powered guidance to patients and families across every care setting, from the ER to discharge and beyond.EmergencyInpatientUrgent CareVital Guard™EmergencyInpatientUrgent CareVital Guard™Happier patients, no matter the wait.Vital sits on top of any EHR, guiding millions of patients and families during a visit.AI is used to predict wait times, explain test results, assign education, and simplify discharge.The result is happier staff, better outcomes, and loyalty worth millions.+35%LWOBS reductionHappier patients, less stressed staff63%Patient usage rate5x higher than your EHR during a visit+25%Extra follow-upsLess leakage, more revenue to owned specialistsSee Emergency in actionLearn morePlay DemoPatient experience technology built for exponential healthcare adoptionOur patient experience technology solutions are designed to be hyper-intuitive and easy to navigate - resulting in extremely high utilization by your patients, their families, and hospital staff across all healthcare settings.Trusted by healthcare leadersView case studiesVital helped us re-establish trust; giving patients and families the guidance they needed while empowering staff with fewer distractions and more meaningful interactions. It created a sense of clarity in the ED, transforming the experience for everyone involved.Kristin EbertChief Experience OfficerThe feedback from our teams has been overwhelmingly positive. Vital isn't just improving patient experience; it's making life easier for our staff and is driving real outcomes.Mark SlyterFormer President and CEO of Dignity HealthArizona East Valley MarketHealthcare is filled with complexity and anxiety. Our mission is to use software to create the most personalized, clear, calming, and beautiful experience possible for patients as they engage with their health data and care team.Aaron PatzerFounder and CEO of VitalInventor of Mint.com, former Innovation Officer for IntuitView Case StudiesSeamless EHR integration and enterprise healthcare securityUniversal EHR integration for any healthcare systemOur patient experience platform offers lite and full versions that are integration-ready for any Electronic Health Record system with FHIR, HL7, or ADT feeds, ensuring seamless healthcare technology implementation across Epic, Cerner, Veradigm, and other major EHR systems.View EHR integration guideEnterprise healthcare security and HIPAA complianceOur patient experience technology platform maintains the highest healthcare security standards with active HITRUST and SOC2 certifications, comprehensive HIPAA compliance protocols, and enterprise-grade data protection for patient information and healthcare data.View security & compliance documentationOur investors --- Our Reach20+ Health systems100+ Hospitals5M+ Patients servedFounded in 2017Our storyVital is on a mission to create beautiful, intelligent software for patients and providers. And we're not just saying this...We're doing it.Our talented team of AI aficionados, UI experts, medical professionals, and health system executives have built solutions that radically change the way health systems, providers, and patients interact in and beyond the hospital.Founded by Mint.com creator Aaron Patzer and Emergency Physician Dr. Justin Schrager, we inform and engage over five million people per year. More than 100 hospitals use Vital to make patients happier, drive growth, achieve better clinical outcomes, and reduce workload for care teams.Our valuesOur core beliefsThese are the guiding principles of everything we do at Vital.Health centricOur goal is to create beautiful, intelligent software for patients and providers:To enable clear, calm, personalized guidance during and after acute or episodic health events.To translate what providers are doing and saying into understandable human terms.To motivate decisions with data and achievable actions across the care continuum.Constant improvementWe continually innovate and push the bounds of health tech. That means AI and algorithms everywhere. Easy to use internal tools to make a small team more productive.IntuitiveVital is easy to use, with little-to-no training. We create software that people actually understand and can use.Mission-drivenThis is a decades-long business, and we care about this industry. Making a difference is important to us.Who we areMeet our leadersAaron PatzerChief Executive OfficerJustin Schrager, MDChief Medical Officer, Emergency PhysicianTe Riu WarrenChief Technology OfficerKathy EnglishChief Marketing OfficerNick Sterling, MD, PhDChief Medical Information OfficerMichael RogozinskiChief Nursing OfficerKelsey PowellSenior Director of OperationsReviewsStories from our clientsThere's no question about it. This technology and our methods of high reliability have really achieved some amazing results.Mark SlyterDSc President and CEODignity Health East Valley ArizonaPatients who use Vital Emergency are better prepared, are calmer about waiting and visits go more smoothly.Emergency PhysicianThis platform not only fits within our existing processes, it enhances them without adding to our staff's workload, which has been crucial for our operational success.James FountainExecutive Director of Emergency ServicesWest Tennessee HealthcareThe increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is.Trey PlaisanceClinical DirectorWest Jefferson Medical Center Emergency DepartmentGo to slide 1Go to slide 2Go to slide 3Go to slide 4There's no question about it. This technology and our methods of high reliability have really achieved some amazing results.Mark SlyterDSc President and CEODignity Health East Valley ArizonaPatients who use Vital Emergency are better prepared, are calmer about waiting and visits go more smoothly.Emergency PhysicianThis platform not only fits within our existing processes, it enhances them without adding to our staff's workload, which has been crucial for our operational success.James FountainExecutive Director of Emergency ServicesWest Tennessee HealthcareThe increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is.Trey PlaisanceClinical DirectorWest Jefferson Medical Center Emergency DepartmentThere's no question about it. This technology and our methods of high reliability have really achieved some amazing results.Mark SlyterDSc President and CEODignity Health East Valley ArizonaPatients who use Vital Emergency are better prepared, are calmer about waiting and visits go more smoothly.Emergency PhysicianThis platform not only fits within our existing processes, it enhances them without adding to our staff's workload, which has been crucial for our operational success.James FountainExecutive Director of Emergency ServicesWest Tennessee HealthcareThe increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is.Trey PlaisanceClinical DirectorWest Jefferson Medical Center Emergency DepartmentJoin usHelp shape the future of healthcareWe're on a mission to make healthcare more intuitive and intelligent for clinicians, patients, and families.View open roles --- The latestRead morePress ReleaseVital Named a Winner in 2026 Pinnacle Awards for AI InnovationMarch 18, 2026 • 5 min readRead morePress ReleaseVital Guard™: A New Standard for Identifying and Communicating Incidental FindingsFebruary 25, 2026Read morePress ReleaseVital Launches Real-Time Urgent Care Platform That Elevates Patient ExperienceNovember 12, 2025Read morePress ReleaseVital user count surges past 5-million patients, expected to triple by 2026August 14, 2025 • 2 min readRead moreNewsHealthcare hospitality doesn’t have to be 'one more thing'Justin SchragerMay 20, 2025Read morePress ReleaseBridget Duffy, MD, joins Vital’s board of directors, bringing unmatched expertise in humanizing the patient experienceApril 14, 2025More from newsroomPress ReleaseVital ranks #1 in patient experience on KLAS emerging technology listOctober 21, 2024Press ReleaseVital announces acceptance of peer-reviewed manuscript: AI-generated radiology summariesAugust 5, 2024Press ReleaseVital founder Aaron Patzer honored as slice of healthcare's top 35 digital health leaderJune 18, 2024NewsPatient experience: the key to boosting hospital revenueMay 29, 2024Press ReleaseWest Tennessee Healthcare expands use of AI to elevate and personalize emergency department patient visitsMay 14, 2024Press ReleaseVital Emergency earns top marks in KLAS spotlight reportFebruary 15, 2024View archiveRelated articlesPressImproving Patient Communication and Transparency in the EDHealthTech MagazineDecember 1, 2025PressVital Launches Real-Time Urgent Care Platform That Elevates Patient ExperiencePR NewswireNovember 12, 2025PressVital Inpatient named finalist in the 2025 A.I. awards for best use of AI-driven personalizationPR NewswireSeptember 24, 2025PressVital user count surges past 5-million patients, expected to triple by 2026PR NewswireAugust 14, 2025PressHealthcare hospitality doesn’t have to be 'one more thing'Healthcare Business Today | Justin SchragerMay 21, 2025PressNot all algorithms are AI (part 3): general intelligenceForbes | Aaron PatzerMarch 20, 2024 --- Lead with patient experienceBook a 30-minute personalized demo to explore how Vital can help improve patient experience, lead to better outcomes, and pay for itself inside of a matter of weeks.Want a full demo without scheduling?Watch our CEO Aaron Patzer demo Emergency, Inpatient, Urgent Care & Follow-up Access products with real outcomes.Watch Video DemoTrusted by healthcare leaders
