StoryTagger

Manage Cookie Consent “By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts, including personalised ads. Check our privacy policy for more information.” Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny View preferences Save preferences View preferences Cookie Policy StoryTagger Privacy Notice {title} A storytelling plug-in for Leadership and Change Programmes Increase, prove and sustain impact through real work stories Peer learning that builds stronger connection and sustained behaviour change – powered by reflective storytelling and built-in AI insights. Start for Free Request a Demo ✧ GDPR Compliant      ✧ Fully Customisable      ✧ Record on Browser & Phone Trusted by Leadership, Culture, Talent & L&D teams worldwide StoryTagger uses structured storytelling and AI insights to transform UGC video into an influential tool which builds trust, shifts behaviour and accelerates change The stories our participants are sharing via StoryTagger really showcase how they are making their learning stick in everyday life. Helen Hambleton – People Untapped In a digital world driven by peer influence, employees lost their voice. If people aren’t engaging, it’s because they don’t see themselves in the story. Learning can’t stick. When learning feels abstract, people tune out, and the skills don’t transfer into work. Trust breaks down With fewer shared moments, connection drops, culture weakens and purpose gets lost. Change stalls Without hearing why change matters or the impact it makes, transformation loses momentum. Other video platforms don’t help employees share impactful work stories Replacing interviewers with record buttons hasn’t worked. Poor engagement Imposter syndrome kills confidence No sharing culture Fear of saying something wrong Too busy to share Overwhelmed with scripts and instructions The difference in quality between the StoryTagger videos and the ones people shared just from their phones is immense. Sam Dobson, Training Design Manager MSCC Embed social reflection into your leadership development programmes Guided reflection and AI-powered analysis turn leader stories into measurable performance improvements. For Leadership Development Share living knowledge with a smart storytelling video platform StoryTagger doesn’t just help your people record impactful videos. It transforms them into credible messengers who influence positive change. Administrators Unlock the stories that matter No more time-consuming interviews or editing. Create custom prompts to guide people to reflect, plan and record valuable, on-point short form videos. Get started with over 100 business story templates covering key growth topics. Employees A video platform for change Stop imposter syndrome from holding back knowledge sharing. Our mobile and web apps make people feel confident about sharing a relevant story to inspire others. Average storyteller only spends 7:09 minutes planning and recording their story. Administrators Faster change and impact Reduce the time it takes to demonstrate impact with branded video exports, built-in montages and powerful AI story insights. StoryTagger simplifies the end-to-end process. Video stories are ready to load into your current leadership, learning and HR platforms. The quality and depth of stories we captured with StoryTagger exceeded expectations. Christina Freeman, Learning Design Practitioner DofE Request a Demo Real voices. Real impact. Here’s what our customers say. Helping people reflect and share what matters with the StoryTagger video platform. Here’s how it’s working. StoryTagger empowered Amazonians to share their best insights by creating a level playing field in a simple way. Michal Niezgoda Cohort video storytelling enhances the learning experience and impact. This flexibility makes StoryTagger a digital learning tool of choice. Jade Mountain StoryTagger provided a seamless way for our speakers to share their insights. Maude Renaud I am impressed with StoryTagger. It captures the experiences of our members in fresh, fun and engaging way. Simon Taylor Where are peer stories making the biggest impact for organisations in 2026? Your people are leading, learning and adapting to change. StoryTagger taps into this momentum spreading passion and expertise to every corner of your organisation. Leadership and cohort programmes Build faster connection, increase accountability and demonstrate more impact through social reflection and critical peer learning. Learning and knowledge sharing Empowering people to share their own valuable work experiences adds crucial context so people learn from their peers and build on what works. Transformation and change Digital transformation, and especially AI demand deep, sustained trust to drive widespread adoption. Without it, even the best tools go unused, misunderstood, or outright resisted. See StoryTagger in Action Request your demo, today Talk to our storytelling experts to unlock the stories that prove your programme’s impact. ✉️ Get this guide sent to your inbox Free guide for Leadership and Change teams Supercharge your programmes Find out how reflective storytelling, when embedded in your programme, will: Build connection, accountability and learning transfer Transform qualitative data into actionable AI insights Flex delivery and measure impact in real-time Manage consent ╳ 1 --- Manage Cookie Consent “By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts, including personalised ads. Check our privacy policy for more information.” Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny View preferences Save preferences View preferences Cookie Policy StoryTagger Privacy Notice {title} Stop leaving programme impact to chance Plug reflective storytelling into your cohort experience, with built-in AI insights to accelerate change – and finally evidence the impact of learning. One-Off Programmes Free Now with AI ✨ For trials and small campaigns. Participant seats: £Free Sign up today! Sign Up Free 5 Named seats 1 Live campaign Key features AI Impact snapshot Quick-start resources AI support Over 100 story templates Branded video exports Montage creator Custom Now with AI ✨ For one-off leadership and change programmes Participant Seat Price From: £13.30 Based on a 500 participant programme Get a quote Custom number of named seats 1 Tailored campaign Free plan + AI Impact reports to show behaviour shift 60-minute onboarding workshop Facilitator support Live chat & email support SSO available on request Infosec onboarding support Annual/Monthly Essential Now with AI ✨ For smaller leadership and change programmes Monthly Price: £391 Save 30% with annual plan Book a Demo 45 flexible seats to reuse across cohorts Run up to 3 live campaigns Custom + AI impact insights across all topics Regular success check-ins Advanced Now with AI ✨ For multiple, enterprise-wide programmes Monthly Price: £655 Save 30% with annual plan Book a Demo 250 flexible seats for large-scale programmes Run up to 5 live campaigns Essential + AI impact reports for deeper impact insights by cohort, region or programme. Enhanced admin controls and enterprise security features Dedicated success partner + one managed service credit (value £1,200) See all features Trusted to show the impact of impact leadership, culture and change programmes “Reflective storytelling is a great learning activity in itself and provides critical evidence of learning transfer.” ★★★★★ Jade MountainDirector: Strategic Digital Learning SolutionsLondon Business School Start for Free Everything you demand from enterprise technology Secure GDPR compliance Ask about our InfoSec and Legal support for onboarding. Scalability & Integrations Find out about SSO and custom integrations with your tools. UX & Adoption See how user-first design builds confidence and drives engagement. Support for Success Hear how we ensure your people have the best experience. Get a Free Quote Trusted by teams who don’t leave impact to chance “Storytagger creates the perfect opportunity to reflect, share powerful insights and practice leadership. It helps us show a strong connection between the impact of leadership programmes and business goals.” Claire ScreatonGlobal Head of Leadership DevelopmentLoomis Start for Free Compare subscription plans Essential Advanced Enterprise Payment Annual fee paid by Plans Invoice/Credit card Annual Invoice/Credit card Annual Invoice Annual + Multiyear Narrative Intelligence (AI Impact Reports) Pulse ChecksTopic level AI impact reports. Programme ReportsProgramme level AI Impact reports Included - Included 1 Report Per Year Custom Custom Accounts AdministratorsAdmins design, manage and download stories. User accountsEmployees with a StoryTagger creator account. 2 250 5 1000 Custom Custom Curation Live campaignsCampaigns are groups of people sharing similar stories. Flexible user seats (in each campaign)Live users are people invited to share stories in a single campaign. Live topics (in each campaign)Topics are unique story guides hosted in a campaign. 3 15 2 5 50 5 Custom Custom Custom Campaign tools Campaign & topic branding Campaign planner Automated publishing Sign off forms Invitation reminders Deadline reminders Scheduled engagements Custom engagements Cohort based campaigns Monthly data allowance 6GB 24GB Custom Design tools Interview design tools Interview template library Video editor AI Multilingual transcripts and subtitles Video export 1:1 Video export 9:16 Video export 16:9 Video branding (logo) Video branding (titles) Video branding (colour) Montage Studio Platforms Native Android and iOS apps Desktop browser app Desktop authoring tool Support Onboarding call for new administrators Administrator support by email Creator support by email Design & engagement session Quarterly 1-1 check-ins On demand campaign consultancy Administrator live call support Integration support Security Domain based validation Two factor authentication Customisations Add team accounts Single Sign On (SSO) Email integration Automatic video transfer and hosting Customised terms of service Start for Free Please view our comprehensive plan comparison table on your desktop browser. Frequently asked questions What's the difference between named and flexible seats? Named seats – fixed people with creator accounts for the duration of the programme. Flexible seats – a pool you can reuse across multiple cohorts and campaigns over the year. Can I run a pilot? Yes! Get started with a Free Plan, and experience StoryTagger in action. What are campaigns slots and active topics? You can set up and store any number of campaigns and topics on StoryTagger. You have a certain number which can be live based on your plan. To submit a story users need to be added to an Active Campaign which has at least one Active Topic Can agencies use StoryTagger? Yes, we provide branding opportunities and specialist support to get your team ready to capture brilliant stories from your clients. Is there a desktop recording tool? Yes. As well as native Android and iOS apps available for free on app stores, StoryTagger offers story creators the option of using a browser-based recording tool. Can I download the stories as MP4s files? Stories are saved in a standard MP4 format, and can be downloaded from the admin dashboard. What happens if we don't get engagement? When you sign up you receive free training, and full access to our good practice guides, to make sure you have both the process and skills in place to support creator engagement. Does StoryTagger work with large enterprises? As you can see from our customer list, yes we do! Lots of global enterprises have onboarded StoryTagger. Our experts will guide you through InfoSec and Legal. Where is data hosted? StoryTagger data is hosted in London and Dublin. The platform is fully GDPR compliant. Can we host the stories on our platforms? Yes. You can download all your stories and host them on your own platforms. The content you curate with StoryTagger belongs to you forever. Do we get subtitles and transcripts? Yes, AI-generated transcripts and subtitles files are included with every story that gets shared. Can we add titles and branding to stories? Yes, you can select whether you want unbranded or branded video downloads. Ask our experts about what options are available. Do we need a storytelling strategy? If you're struggling to inspire people to learn, adapt to change or feel connected, then it sounds like storytelling is missing from your digital platforms! Start for Free Request a custom quote for your next programme/campaign We'll send your quote within 72 hours. If you'd prefer to speak with one of our consultants, please tick that option. Q Manage consent ╳ --- Manage Cookie Consent “By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts, including personalised ads. Check our privacy policy for more information.” Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny View preferences Save preferences View preferences Cookie Policy StoryTagger Privacy Notice {title} StoryTagger Privacy Policy Introduction Posted: 18th November 2025 Effective: 18th November 2025 Welcome to the StoryTagger privacy policy (“Policy”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or the StoryTagger app or service (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy. Important information and who we are Purpose of this policy This privacy policy aims to give you information on how StoryTagger collects and processes your personal data through your use of this website (www.storytagger.com) and any app and any data you may provide through StoryTagger (“Sites”), or when you contact us or sign up to one of our other services, become a client or user or take part in a survey or competition. Please note that if you are accessing our Sites via an account created on behalf of your employer or another organisation you work with (“Organisation” – see below), then we will have been provided certain contact or identity data by it. We will rely on that Organisation to have all necessary consents and permissions to share your data with us, and to allow us to share data with third parties. In addition, your Organisation may switch certain functionality on or off within our Sites including in relation to the type or nature of audience that may access any content or personal data you input into our Sites. If you have specific questions about how your Organisation uses our Sites, or the content or data produced, then please contact it direct. Our Sites are not intended for use by children and we do not knowingly collect the data of anyone under 13. It is important that you read this Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Policy supplements other notices and privacy policies and is not intended to override them. Controller LearnerLab Limited (Company Number 08545345) is the controller and responsible for our Sites and is responsible for your personal data (collectively referred to as “StoryTagger”, “LearnerLab”, “we”, “us” or “our” in this Policy). Contact details Our full details are: LearnerLab Limited, 57 Newtown Road, Hove, East Sussex, England, BN3 7BA, United Kingdom. Email: privacy@learnerlab.com Changes to the privacy policy and your duty to inform us of changes This version was last updated in November 2025 and may be subject to further revisions. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links Our Sites may include links to third-party websites, plug-ins and applications, and may contain components derived from AI Application. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. In addition we may permit certain access to our Sites via resellers and our clients’ own systems (for example, via an API). If you interact with our Sites through a third party or when you leave our Sites, we encourage you to read the privacy notice of every website or service provider you engage with. The data we collect about you Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous or pseudonymised data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: Identity includes: first name, last name, username, employee reference or similar identifier, marital status, title, date of birth and gender, photos, video or other images, some of which may be shared with us by your Organisation. Contact includes: business address, email address and telephone numbers, and any social media accounts used to contact us or used to register for our services (including StoryTagger account or Campaign ID), which may be shared with us by your Organisation. Transaction includes: details of services you have registered for from us or a third party via our own Sites or a third-party website. Device includes: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Sites. Profile includes: any username and password to access our services (including StoryTagger account or Campaign ID), your interests, preferences, feedback and survey responses, which may be shared with us by or via your Organisation. Usage includes: information about how you use our Sites, products and services. Marketing includes: your preferences in receiving marketing from us and any third parties and your communication preferences, including use of photos, videos or other images in which you may feature. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you, or your employer or other client entity that has given you access to our Sites (“Organisation” – which is the term we use in our End User Licence and Acceptable Use Policy), or which is a condition of an event registration or other service, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (or to provide you with services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. How is your personal data collected? We use different methods to collect data from and about you including through: We collect your Identity Data and Contact Data when you register your account with us. Communications. When you communicate with us via email, telephone, one of our online forms or chat we collect your Contact Data. If you contact us through the Sites using the chat function, we also collect Device and Cookies Data to operate our chat function and respond to your messages. If the communication relates to an error or problem you are having with the Sites or one of our Services, we will also collect Usage Data for diagnosis and improvement. Information you generate when using our Sites and Services. Each time you access and use our Sites and Services we collect Content, Device, Cookies, Personalisation and Usage Data. We collect Content Data where you upload it to the Sites or interact with the content available on the Sites. We collect Device, Cookies, Personalisation and Usage Data and using cookies and other similar technologies. Information we collect through monitoring the use of our Sites and Services. Each time you access and use our Sites and Services we collect information about that access and use, being Device, Content, Cookies, and Usage Data. Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms on our Sites or by corresponding with us by post, phone, email, social media or otherwise. This includes personal data you provide when you: register as a client or user of our Sites or services; create an account on our Sites or with one of our services (StoryTagger account or Campaign ID); request marketing to be sent to you; enter a competition, promotion or survey; or make a general enquiry about our services; or give us feedback or contact us. Automated technologies or interactions. As you interact with our Sites or social media accounts, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details. Third parties or publicly available sources. We will receive personal data about you from various third parties, Organisations via an API, and public sources as set out below: Technical Data from the following parties: a) analytics providers such as Google inside the EU;b) advertising networks, such as LinkedIn, Twitter, Instagram, YouTube and Facebook, based inside or outside the EU; andc) search information providers, such as Google, based inside the EU; For more information on how Google uses your data, see Google’s Privacy & Terms site. Contact, Financial and Transaction Data from providers of technical, payment and delivery services, based inside or outside the EU and HM Revenue & Customs (HMRC); Technology providers we use, including client relationship, marketing and other hosting and communications providers (i.e. HubSpot), inside or outside the EU; or Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based in the UK, as well as any employer or client authorised to use StoryTagger and permitted to share your personal data with us. How we use your personal data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: To process your acceptance as a client, or registration as an Authorised User of our services and Sites as a result of a contract we have with an Organisation; Where we need to perform the contract we are about to enter into or have entered into with you; For use with technology providers for the administration of our business, including client relationship, financial, marketing and other hosting and communications providers (i.e. HubSpot, Sonix or other contracted service support provider), inside or outside the EU; Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal obligation. Look at the table below to find out more about the types of lawful basis that we will rely on to process your personal data. Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by Contacting us or by clicking ‘unsubscribe’ in any communication you receive from us. Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Delivery and improvement of our Sites and Services Purpose or activity Type of personal data Lawful basis for processing To permit you to install and register you as a new Site user Identity Profile Contact Financial Device Performance of a contract Legitimate interests (delivering our Sites to you) To take steps towards providing you with services at your request, to process and fulfil in-Site and deliver services to you, including managing payments and sending you service communications Identity Contact Profile Transaction Device Performance of a contract To provide you with your subscription access and benefits Identity Contact Profile Transaction Performance of a contract Enforce our terms and conditions, including to collect money owed to us Identity Legitimate interests (to recover debts due to us) Account management and profiling Purpose or activity Type of personal data Lawful basis for processing Combining the information we collect about you into a single customer account profile Contact Marketing Profile Legitimate Interests (to publicise and grow our business) Direct marketing Purpose or activity Type of personal data Lawful basis for processing To send you marketing (including direct marketing) communications via email, text and/or push notification Contact Device Marketing Profile Consent Unless we can rely on the soft opt-in and you have not opted out, in which case we rely on Legitimate Interest (to publicise and grow our business) Troubleshooting, improvement and security Purpose or activity Type of personal data Lawful basis for processing To administer, monitor and improve our business, Services and Sites including troubleshooting, data analysis and system testing Identity Contact Device Usage Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our Sites and Services, providing a secure service to users and preventing fraudulent and other misuse of our Sites) Applying security measures to our processing of your personal data, including processing in connection with the Sites All personal data under this privacy notice Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR). Otherwise monitoring use of the Sites and deploying appropriate security measures Contact Profile Security Transaction Usage Legitimate interests (running our business, provision of administration and IT services, network security, maintaining the security of our Site and services, providing a secure service to users and preventing fraudulent and other misuse of our Site) Rights and obligations Purpose or activity Type of personal data Lawful basis for processing To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities’ requests. All personal data under this privacy notice Legal obligation under DPA 2018, as amended from time to time Cookies and personalisation Purpose or activity Type of personal data Lawful basis for processing To deploy and process personal data collected via Cookies that are strictly necessary, as set out in this privacy policy Cookies Legitimate interests (delivering and securing the Sites and our Services) To deploy and process personal data collected via Cookies that are not strictly necessary, as set out in his privacy policy Cookies Consent To deliver (personalised) content to you Personalisation Consent Other communications Purpose or activity Type of personal data Lawful basis for processing To notify you of changes to the Sites, Services, your purchases and our terms and conditions for ongoing contracts Contact For ongoing or prospective contracts, Performance of a contract Otherwise, Legitimate interests (in servicing our users and prospective users) To notify you of updates to this privacy notice Contact Transaction Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR) To respond to your requests to exercise your rights under this notice As relevant to your request Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR) To enable you to participate in a prize draw or competition (where applicable, please also see the separate prize or competition privacy notice) Contact Marketing Legitimate interests (in growing and publicising our business) Unless you have previously opted out, where we will rely on Consent Performance of a contract To ask you to complete a survey and process your response (where applicable, please also see the separate survey privacy notice) Contact Legitimate interests (to analyse how users use our products or Services and to develop them and grow our business) Unless you have previously opted out, where we will rely on Consent To otherwise respond to your enquiries, fulfil your requests and to contact you where necessary As relevant to your enquiry or request Legitimate interests (service our users and prospective users) Personal data sharing Purpose or activity Type of personal data Lawful basis for processing Share personal data with our third-party providers for purposes not otherwise set out above (see Disclosures of your personal data below) See below Legitimate interests (for the purpose relevant to the recipient, as set out at “Disclosures of your personal data”) Business contacts Purpose or activity Type of personal data Lawful basis for processing Process personal data relating to staff members of our business contacts, including suppliers, customers and prospects Contact Legitimate interests (servicing and receiving products or services, to or from our business contacts and carry out our B2B business) Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: Promotional offers from us We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). We may send you information on products or services similar to those you have previously had from us, or registered for or other communications we are obliged to send under a legal or contractual obligation. You may receive marketing communications from us if you have expressly requested information from us about our services, other events or services, or made an enquiry, or if you provided us with your details when you entered a competition or registered for a promotion. We will not however send you generic marketing unless you have expressly consented to receive it. Third-party marketing We will get your express opt-in consent before we share your personal data with any company outside of the LearnerLab group of companies for marketing purposes. Opting out You can ask us or third parties to stop sending you marketing messages at any time, including by following the opt-out or unsubscribe links in any marketing message sent to you or by contacting us. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of service purchase, registration, or other transactions, or where we need to keep your contact details or make contact with you for contractual performance or legitimate interest purposes, or compliance with a legal obligation. Cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Sites may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy. Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. Disclosures of your personal data We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above. Internal Third Parties as set out in the Glossary or elsewhere in this Policy. External Third Parties as set out in the Glossary or elsewhere in this Policy. Specific third parties listed in the Glossary or elsewhere in this Policy. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Policy. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. International transfers The servers for our Sites and services are provided by Amazon Web Services and located in the UK and the EU/ EEA. Where we transfer your personal data from the UK to the EEA those transfers are made pursuant to the UK government’s adequacy decision in favour of countries in the EEA and the European Commission’s adequacy decision in favour of the UK. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government. Where we use certain service providers located outside the UK or EEA, we use specific contracts approved by the UK which give personal data the same protection it has in the UK and EEA. In addition, we may rely on standard contractual clauses intended to provide sufficient safeguards on data protection for Personal Data to be transferred internationally outside of the UK (being the ICO International Data Transfer Agreement and Addendum) and EU/EEA (being the European Commission’s EU Standard Contractual Clauses) and as amended from time to time. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK. Data security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We seek to use third party technology providers that are ISO27001 certified or equivalent (SOC II) where practical. Data retention How long will you use my personal data for? We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. By law we have to keep basic information about our clients, users and employees (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients, users or employees for tax and legal liability purposes. In some circumstances you can ask us to delete your data: see your legal rights below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Your legal rights Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights: Request access to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer of your personal data. Right to withdraw consent. If you have been provided with access to our Sites through an employer or other client Organisation of ours, then you should in the first instance contact your employer or other entity that has provided you with such access. In all other instances, if you wish to exercise any of the rights set out above then please Contact us. No fee is usually required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Glossary LAWFUL BASIS Consent means the unambiguous approval to use personal data in a specific way, it must involve a clear affirmative action (an opt-in). In relation to the use of Special Personal Data, the consent must be given expressly in relation to this use. We seek consent in relation to marketing permissions and in relation to our own employees or sub-contractors. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to. THIRD PARTIES Internal Third Parties Other companies in the LearnerLab group acting as joint controllers or processors and which provide IT and system administration services and undertake reporting. External Third Parties Service providers acting as processors based in and outside the UK and EU/EEA who provide IT and system administration services (e.g. Amazon Web Services, HubSpot, Intercom, Mailgun, Sonix (for content transcripts), Microsoft Azure, ChatGPT or contracted service support provider), as well as any employer or client or other Organisation authorised to use StoryTagger and within whom we are permitted to share your personal data. Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based within the EU who provide consultancy, banking, legal, insurance and accounting services to us. HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom or EU who require reporting of processing activities in certain circumstances. YOUR LEGAL RIGHTS You have the right to: Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: If you want us to establish the data’s accuracy. Where our use of the data is unlawful but you do not want us to erase it. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Cookie policy Our Sites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse and sue our Sites and also allows us to improve our Sites. By continuing to use the Sites, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies: Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites, use a shopping cart, StoryTagger account or to make use of e-billing services. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Targeting cookies. These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites and any advertising displayed more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Sites. If you have any questions regarding our privacy policy please contact us using this form. Manage consent ╳ --- This Cookie Policy was last updated on 6th March 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.1. IntroductionOur website, https://www.storytagger.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.2. What are cookies?A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.3. What are scripts?A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.4. What is a web beacon?A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.5. Cookies5.1 Technical or functional cookiesSome cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.5.2 Marketing/Tracking cookiesMarketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.5.3 Social mediaOn our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.6. Placed cookies HubSpot Marketing/Tracking, Preferences, Statistics, Functional Consent to service hubspot Usage We use HubSpot for marketing automation (automated email marketing). Sharing data For more information, please read the HubSpot Privacy Statement. Purpose pending investigation Name leadin_third_party_cookies Expiration Function Name __hsmem Expiration Function Name hs-messages-hide-welcome-message Expiration 1 day Function Name *_key Expiration Function Marketing/Tracking Name hubspotutk Expiration 13 months Function Store and track a visitor's identity Name __hstc Expiration 13 months Function Store time of visit Preferences Name messagesUtk Expiration 13 months Function Store browser details Name hs-messages-is-open Expiration 30 minutes Function Store if a message has been shown Statistics Name __hssrc Expiration session Function Store a unique session ID Functional Name __hssc Expiration 30 minutes Function Store anonymized statistics Name hs_ab_test Expiration session Function Store ID's of experiments and sessions for A/B testing Name __hs_do_not_track Expiration 6 months Function Store 'do not track' signals Google Adsense Marketing/Tracking Consent to service google-adsense Usage We use Google Adsense for showing advertisements. Sharing data For more information, please read the Google Adsense Privacy Statement. Marketing/Tracking Name _gcl_au Expiration persistent Function Store and track conversions Name google_adsense_settings Expiration persistent Function Provide ad delivery or retargeting Google Analytics Statistics, Functional Consent to service google-analytics Usage We use Google Analytics for website statistics. Sharing data For more information, please read the Google Analytics Privacy Statement. Statistics Name _gid Expiration 1 day Function Store and count pageviews Name _ga Expiration 2 years Function Store and count pageviews Name _ga_* Expiration 1 year Function Store and count pageviews Functional Name _gat_UA-* Expiration session Function Provide technical monitoring Divi (Elegant Themes) Functional Consent to service divi-(elegant-themes) Usage We use Divi (Elegant Themes) for website design. Sharing data This data is not shared with third parties. Functional Name et-pb-recent-items-font_family Expiration persistent Function Provide functions across pages Name et-pb-recent-items-colors Expiration persistent Function Provide functions across pages WordPress Functional Consent to service wordpress Usage We use WordPress for website development. Sharing data This data is not shared with third parties. Functional Name wp-settings-* Expiration persistent Function Store user preferences Name wp-settings-time-* Expiration 1 year Function Store user preferences Name wordpress_logged_in_* Expiration persistent Function Store logged in users Wordfence Functional Consent to service wordfence Usage We use Wordfence for security and fraud prevention. Sharing data For more information, please read the Wordfence Privacy Statement. 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Name et-recommend-sync-post-987495813-bb Expiration Function Name et-saved-post-987495813-bb Expiration Function Name et-editor-available-post-987495813-fb Expiration Function Name ably-transport-preference Expiration Function Name 6633644ec446b8030040169f_canTrack Expiration Function Name 6633644ec446b8030040169f_eventQueue Expiration Function Name et-editor-available-post-987495941-fb Expiration Function Name et-editor-available-post-987495941-bb Expiration Function 7. 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