SQOR.ai

Skip to content Skip to content Imagine if your data gave you answers, predictions and recommendations. Not just a dashboard. Your data has more to say. Nothing in your stack was built to hear it. Until now. Try SQOR No credit card • Unlimited seats • Unlimited data sources Causation. Predictions. Recommendations. Plain language. No waiting. Ask a question. SQOR delivers what your data has been trying to tell you. Try SQOR Your tools. Your databases. Your warehouses. All connected. Read-only. No migration. No new infrastructure. Live in minutes or days, not quarters. Try SQOR Clarity in Three Simple Steps Data teams are stretched thin. SQOR puts the answers in your hands, instantly. Three simple steps replace weeks of legacy BI projects. The future of intelligence is here. 1 Login to SQOR 2 Authenticate Tools 3 Ask Questions! Try SQOR YOUR PEOPLE, AMPLIFIED The End of Expensive Experts Between You and Your Answers Every enterprise platform on the market wants to put a team of engineers in your office. Forward Deployed Engineers at $200K+ each, multi-month implementations, and six-figure consulting projects before you see a single insight. They call it “white glove.” What it really means is that the intelligence doesn’t work without the people.SQOR eliminates that entirely. The point was never to replace the people in your building. It was to make them better. Give every operator the analytical power that used to require a dedicated team behind them, without a single new hire. Connect your systems, ask in plain language, get answers. Now they can. Schedule a Demo Try SQOR Monitor your portfolio on SQOR to get the insights you need and stop chasing founders around for updates. Invest your time and money where it counts. QUICK LINKS Privacy Policy Terms & Condition Stay up to date In the age of hundreds of Saas tools, things should be easier. With SQOR, it is. Subscribe to our newsletter and get updates right away. Email SUBSCRIBE Why Teams Switch to SQOR.aiBecause you need insight now, not next quarter. SQOR.ai delivers real-time decision intelligence, enabling business leaders to track execution, surface risks, and act faster, with 60+ AI agents and 800+ KPIs across your data sources. QUICK LINKS Product Pricing Blog Schedule a Demo Company Careers Privacy Policy Terms and Conditions Copyright 2025 SQOR Technologies Inc All Rights Reserved Notifications --- Skip to content Skip to content SQOR | Insights What Keeps Every Executive Awake at Night What Keeps Every Executive Awake at Night “What if I get it wrong? What will it cost me, my people, my investors?” The hardest part of leadership isn’t the pressure to perform. It’s the moment of silence before a decision – when you know that once you commit, there’s no undo button. Capital will be Read More » FROM DATA SCARCITY TO DECISION ABUNDANCE Why 95% of AI Projects Fail and How to Break Free from the House of Cards   INTRODUCTION: TWO STUDIES, ONE MESSAGE It is early September 2025, and two important yet seemingly unrelated pieces of research landed almost side by side. On one side, MIT’s State of AI in Business report revealed a sobering truth: Read More » SQOR.ai Announces First European Partnership New York, NY, — 20 May 2025 — SQOR.ai, a leading provider of plug-and-play AI agents for business decision-making, has officially announced its first European partnership with Login Autonom Ltd., a Hungary-based enterprise digitization company. This collaboration marks a significant milestone in SQOR.ai’s global expansion and introduces a new era of intelligent, outcome-driven tools for Read More » D&A’s BlackBerry Moment: Why Legacy Analytics Is About to Vanish In 2007, BlackBerry was at the top of the mobile world. It was the ultimate business tool: secure, efficient, and beloved by executives. Then the iPhone arrived. Many who dismissed it pointed to its lack of a physical keyboard, it seemed unnecessary for serious business users, and BlackBerry was thought to have a stranglehold on Read More » Agentic Analytics Redefined: The Leap from Augmented to Autonomous AI The term Agentic Analytics has entered the business lexicon, defined by thought leaders like Gartner as a means to “orchestrate tasks semi-autonomously or autonomously toward stated goals.” While this definition represents progress, it anchors us to outdated paradigms—tying AI’s potential to human-defined goals, workflows, and orchestration. But what if we’re asking the wrong questions? What if true autonomy Read More » Avoid AI Buyer’s Remorse: The Case for Starting With Plug-and-Play Solutions The generative AI revolution is here, and with it comes the pressure to act—quickly. ADP’s latest Workplace Trends report reveals that 57% of employers plan to address generative AI skill gaps by 2025 through targeted upskilling or external hiring. On paper, this seems like a straightforward solution to capitalize on AI’s promise. But hidden beneath the Read More » The Imperative of “Time to Signal” in Today’s Business Environment The Need for Agility in a Rapidly Evolving Landscape In today’s dynamic, ever-evolving business landscape, organizations require the ability to rapidly transform data into actionable insights. Markets are shifting rapidly, new opportunities are constantly emerging, and potential challenges can escalate quickly if not identified and addressed proactively. However, the traditional BI model has struggled to Read More » The Future of Decision Intelligence: Moving From Insights to Actions Decision Intelligence: The Next Frontier of AI Utilization in Business The rapid evolution of data analytics and artificial intelligence (AI) has fundamentally changed how organizations operate. While Business Intelligence (BI) tools have long helped companies monitor Key Performance Indicators (KPIs) and assess past performance, today’s complex and fast-paced markets require more. Decision Intelligence (DI) represents Read More » Data-Driven Finance: Unleash Your Cash Flow Potential with AI-Powered Financial Reporting Struggling to manage cash flow in your fast-growing tech company? Gain real-time insights and automate financial reporting with SQOR.ai’s AI-powered platform. Our solution empowers CFOs to make data-driven decisions, improve cash flow visibility, and unlock your business’s full potential. Say goodbye to outdated reporting and hello to proactive cash management. Read More » Load More Get all your KPIs in one place Be the smartest person in the room with SQOR.ai, your plug-n-play way to always be in-the-know about KPIs Start Free Trial Monitor your portfolio on SQOR to get the insights you need and stop chasing founders around for updates. Invest your time and money where it counts. QUICK LINKS Privacy Policy Terms & Condition Stay up to date In the age of hundreds of Saas tools, things should be easier. With SQOR, it is. Subscribe to our newsletter and get updates right away. Email SUBSCRIBE Why Teams Switch to SQOR.aiBecause you need insight now, not next quarter. SQOR.ai delivers real-time decision intelligence, enabling business leaders to track execution, surface risks, and act faster, with 60+ AI agents and 800+ KPIs across your data sources. QUICK LINKS Product Pricing Blog Schedule a Demo Company Careers Privacy Policy Terms and Conditions Copyright 2025 SQOR Technologies Inc All Rights Reserved Notifications --- Skip to content Skip to content Privacy Policy Effective Date: March 5, 2026 | Last Updated: March 7, 2026 Contents 1. Introduction 2. Definitions 3. Information We Collect 4. How We Use Information 5. AI & Automated Processing 6. Cookies & Tracking Technologies 7. How We Share Personal Data 8. Data Retention 9. Data Security 10. Privacy Rights 11. California Privacy Disclosures 12. U.S. State Privacy Laws 13. International & GDPR Disclosures 14. International Data Transfers 15. Data Controller & Data Processor Roles 16. Children’s Privacy 17. Sensitive Data 18. Third-Party Websites & Services 19. Changes to This Policy 20. Contact 1. IntroductionThis Privacy Policy (“Policy”) describes how SQOR Technologies Inc., together with its subsidiaries and affiliates (“SQOR,” “we,” “our,” or “us”), collects, uses, shares, retains, and protects information that relates to identified or identifiable individuals (“Personal Data”) when individuals: Visit our websites, including sqor.ai, that display or link to this Policy (the “Site”); Use our Products, as defined in the SQOR Terms and Conditions; Receive support, consulting, onboarding, or other professional services from us; Register for, attend, or participate in our events, webinars, demonstrations, or training sessions (“Events”); Communicate with us through email, phone, chat, social media, or other channels; or Interact with us in any other capacity as a prospective or existing customer, partner, vendor, or job applicant. This Policy is incorporated by reference into the SQOR Terms and Conditions. By accessing or using the Site, Products, or related services, individuals acknowledge that they have read and understood this Policy. Individuals who do not agree with the practices described herein should discontinue use of the Site and Products immediately. Important: This Policy does not apply to data that Customers store, process, or transmit through the Products (“Customer Data”). SQOR’s use of Customer Data is governed by the applicable agreement between SQOR and the Customer, including the Terms and Conditions. Customers determine what data they submit to the Products and are responsible for ensuring that they have the legal rights, permissions, and notices necessary for SQOR to process Customer Data on their behalf. Individuals with questions about how a Customer handles their data within the Products should contact that Customer directly. 2. DefinitionsThroughout this Policy, the following terms have specific meanings: “Authorized User” means an individual granted access credentials by a Customer to access and use the Products.“Customer” means the entity that has entered into an agreement with SQOR for use of the Products or related services.“Customer Data” means any data submitted to or processed through the Products by or on behalf of a Customer, including data ingested from Customer’s connected third-party services and data warehouses. “Partner” means an entity participating in a SQOR channel sales, technology, referral, or reseller program. “Personal Data” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable individual.“Processing” means any operation performed on Personal Data, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, dissemination, restriction, erasure, or destruction. 3. Information We Collect3.1 Information Provided DirectlySQOR collects information voluntarily provided in the following circumstances: Account Registration & Profiles: Full name, business email address, employer name, job title, phone number, and credentials created to access the Products. Transactions & Billing: Billing name and address, shipping address, and payment-related information. SQOR does not store full credit card numbers; payment processing is handled by PCI-DSS-compliant third-party processors. Communications: Records and contents of emails, support tickets, chat messages, phone calls (which may be recorded in accordance with applicable law), and other communications sent to SQOR.Events: Registration information, accessibility requests, and feedback provided at Events. Newsletters & Marketing: Email address and preferences shared when subscribing to communications. Individuals may unsubscribe at any time by following the instructions in any marketing email or by contacting admin@sqor.ai. Business Relationships: Contact details, company information, and order details processed in the course of business relationships with customers, prospects, suppliers, and partners. Job Applications: Resume, cover letter, employment history, education, and other information submitted in connection with a job application. Referrals: If another individual provides a referral, SQOR will use the provided contact information solely to deliver the referral message unless the referred individual independently provides additional information. Where SQOR collects professional or business contact information in a business-to-business context, SQOR processes that information only for legitimate business purposes such as account administration, sales, onboarding, support, security, and relationship management. SQOR collects only the Personal Data that is reasonably necessary for the purposes described in this Policy. 3.2 Information Collected Automatically When individuals access the Site or Products, SQOR automatically collects certain technical and usage information through standard web technologies, including device and browser information, usage patterns, network information such as IP address and approximate geolocation, and operational data necessary to maintain and improve the Products. 3.3 Information from Third-Party, Public, Partner, and Referral Sources SQOR may receive Personal Data from third-party, public, partner, and referral sources:Third-Party Integrations: When a Customer authenticates a third-party service to the Products, SQOR may receive metadata necessary to facilitate the integration. Business Data Providers: SQOR may obtain professional contact information from trusted data providers for sales and marketing purposes. Social Media & Public Sources: Publicly available professional information, where consistent with the applicable platform’s terms of service. Partners & Resellers: Contact and business information shared by Partners in connection with joint sales activities, co-selling efforts, implementation support, or customer referrals. Referrals & Introductions: SQOR may receive business contact information from existing users, customers, or business contacts who refer or introduce individuals to SQOR. 4. How We Use InformationSQOR processes Personal Data for the following purposes, each supported by one or more lawful bases described in Section 13: Providing and Operating the Products: To create and manage accounts, deliver Product functionality, process transactions, provide support, and fulfill contractual obligations. AI-Powered Features: To operate the AI Systems described in Section 5. Improvement & Development: To analyze usage patterns, diagnose technical issues, and develop new features.Communications: To send transactional messages and, with consent or as permitted by applicable law, marketing communications. Personalization: To tailor content and experience based on preferences, usage history, and role. Security & Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraud, abuse, and security incidents.Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.Business Transactions: To facilitate or evaluate mergers, acquisitions, divestitures, restructurings, or asset sales. Aggregated Analytics: To generate de-identified, aggregated, or anonymized data sets that do not reasonably identify individuals, for Product improvement and analytical purposes. 5. AI & Automated ProcessingSQOR is an AI-native decision intelligence platform. Transparency about how the AI Systems process data is central to SQOR’s commitment to responsible AI use. 5.1 How the AI Systems Operate The Products use proprietary artificial intelligence, machine learning, and automated analytical systems (collectively, “AI Systems”) to process Customer Data and deliver AI Outputs, as defined in the Terms and Conditions. The AI Systems analyze data connected to the Products by Customers and generate analytical results, alerts, and other outputs to support Customer decision-making.5.2 Data Used by AI Systems The AI Systems primarily process Customer Data provided through authenticated integrations. When Personal Data (such as an Authorized User’s name or email associated with a connected service) is incidentally included in Customer Data, it is processed solely for the purpose of delivering the Products to that Customer in accordance with the applicable agreement. 5.3 Automated Decision-Making AI Outputs generated by the Products are designed to inform and assist human decision-making. SQOR does not use AI to make decisions that produce legal effects or similarly significant effects on individuals without meaningful human oversight. AI Outputs are informational tools intended to support, not replace, human judgment. 5.4 AI Model Training SQOR may use aggregated, de-identified, or anonymized data derived from Product usage to improve the AI Systems. SQOR will not use identifiable Customer Data to train AI models without the Customer’s express, prior written consent. Where SQOR engages third-party AI service providers, SQOR requires contractual restrictions designed to prohibit those providers from using Customer Data to train their own models. Customers may opt out of permitted de-identified usage by contacting admin@sqor.ai. 5.5 Rights Regarding AI Processing Depending on jurisdiction, individuals may have the right to: Obtain meaningful information about the logic involved in automated processing; Request human review of an automated decision; Object to automated processing, including profiling; and Opt out of the use of data for AI model training. To exercise any of these rights, please contact SQOR using the methods described in Section 20. 6.1 Types of CookiesSQOR and authorized third-party partners use cookies, pixel tags, web beacons, local storage, and similar technologies (“Tracking Technologies”) to operate, secure, and improve the Site and Products.6.1 Types of CookiesSQOR uses the following categories of cookies: Strictly Necessary: Essential for Site operation, security, authentication, and fraud prevention. These cannot be disabled. Performance & Analytics: Help SQOR understand how visitors interact with the Site by collecting aggregated, anonymized usage statistics. May be managed via cookie banner or browser settings. Functional: Remember preferences such as language, region, and display settings. May be managed via cookie banner or browser settings. Marketing & Advertising: Used to deliver relevant communications, measure campaign effectiveness, and limit frequency. May be set by third-party partners. May be managed via cookie banner, browser settings, or industry opt-out tools. 6.2 Managing Cookie Preferences When visiting the Site for the first time, a cookie consent banner allows acceptance or rejection of non- essential cookies. Preferences may be updated at any time through the cookie settings on the Site or through browser settings. Disabling certain cookies may impair Site functionality. 6.3 Third-Party Analytics SQOR honors Global Privacy Control (“GPC”) signals, which are treated as a valid opt-out of the sale or sharing of Personal Data where required by applicable law. Due to the absence of a uniform industry standard for Do Not Track (“DNT”) browser signals, SQOR does not currently respond to DNT signals but continues to monitor industry developments. 7. How We Share Personal DataSQOR does not sell Personal Data, and does not share Personal Data for cross-context behavioral advertising. SQOR may share or disclose Personal Data in the following circumstances:Service Providers & Processors: SQOR engages trusted third-party vendors to perform functions on its behalf. These providers are contractually bound to process Personal Data only as instructed and to maintain appropriate security measures. Where SQOR acts as a processor for Customer Data, the use of sub-processors is governed by the Terms and Conditions. Affiliates & Subsidiaries: SQOR may share Personal Data within the SQOR corporate family for the purposes described in this Policy. All affiliates are bound to this Policy’s protections. Partners & Resellers: SQOR may share limited business contact information with Partners where an individual has engaged through a Partner channel or where sharing is necessary to deliver the Products. Business Transfers: In connection with any merger, acquisition, sale of assets, restructuring, financing, or bankruptcy, Personal Data may be transferred to the acquiring or successor entity. SQOR will provide notice as required by applicable law. Legal Obligations & Protection of Rights: SQOR may disclose Personal Data when disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce the Terms and Conditions or other agreements; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect the rights, property, or safety of SQOR, its users, or the public. With Consent: SQOR may share Personal Data for any purpose with affirmative consent. Aggregated or De-Identified Data: SQOR may share data that has been aggregated or de- identified such that it cannot reasonably be used to identify any individual. Such data is not subject to this Policy. Sub-Processors: SQOR’s sub-processor framework, categories of sub-processors, and related Customer protections are described in the Terms and Conditions. This Policy is intended to describe SQOR’s general privacy practices, while the Terms and Conditions govern Customer-specific processor obligations. No Sale of Personal Data: SQOR does not sell, rent, or trade Personal Data to third parties for monetary or other valuable consideration. SQOR does not share Personal Data for cross-context behavioral advertising except as disclosed in this Policy and in compliance with applicable opt-out requirements. 8. Data Retention SQOR retains Personal Data only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to the following guidelines: Data Category Retention Period Account & profile information Duration of active account plus 30 days after account closure, unless longer retention is required by law. Transaction & billing records 7 years from the transaction date, as required by applicable tax and financial regulations. Customer support communications 3 years from the date of last interaction. Marketing & newsletter data Until unsubscription, plus a suppression record retained indefinitely to honor the opt-out. Server logs & diagnostic data Up to 12 months on a rolling basis. Cookie and tracking data As described in Section 6; generally no longer than 13 months. Job application data 24 months from the date of application, unless the individual consents to longer retention. When Personal Data is no longer needed for its original purpose and no legal retention obligation applies, SQOR will delete it, anonymize it, or securely isolate it from further processing until deletion is feasible. Aggregated and de-identified data may be retained indefinitely. 9. Data Security SQOR implements and maintains a comprehensive information security program designed to protect the confidentiality, integrity, and availability of Personal Data. This program includes appropriate technical controls, access controls, organizational measures, and vendor management practices. No method of transmission over the Internet or electronic storage is completely secure. SQOR cannot guarantee absolute security but is committed to promptly investigating and remediating any suspected data breach. In the event of a breach involving Personal Data, SQOR will provide notices to affected individuals, Customers, and applicable regulatory authorities as required by law and, where SQOR acts as a processor, in accordance with the applicable agreement. For more information about SQOR’s security practices, please contact admin@sqor.ai. 10. Privacy Rights Depending on jurisdiction, individuals may have some or all of the following rights with respect to their Personal Data: Right to Access: Request confirmation of whether SQOR processes Personal Data and obtain a copy. Right to Correction: Request correction of inaccurate or incomplete Personal Data. Right to Deletion: Request deletion of Personal Data, subject to certain legal exceptions. Right to Data Portability: Receive Personal Data in a structured, commonly used, machine- readable format. Right to Restrict Processing: Request restriction of processing in certain circumstances. Right to Object: Object to processing based on legitimate interests or for direct marketing purposes. Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing. Right to Opt Out of Sale/Sharing: Where applicable, opt out of the sale or sharing of Personal Data for cross-context behavioral advertising. Right Regarding Automated Decision-Making: Object to decisions based solely on automated processing that produce legal or similarly significant effects. Right to Non-Discrimination: Exercise privacy rights without receiving discriminatory treatment. How to Submit a Request Privacy rights requests may be submitted through the following methods: Email: admin@sqor.ai Mail: SQOR Technologies Inc., c/o Veterans Future Lab, 370 Jay St 7th floor, Brooklyn, NY 11201, United States SQOR will acknowledge receipt of a request within 10 business days and provide a substantive response within 45 days (or 30 days for GDPR requests). If additional time is required, SQOR will notify the individual of the reason and extension period. SQOR may request identity verification before fulfilling a request. Authorized Agents: Individuals may designate an authorized agent to submit requests on their behalf. Authorized agents must provide written proof of authorization. SQOR may require direct identity verification before processing an agent’s request. 11. California Privacy Disclosures This section provides additional disclosures required under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). Categories of Personal Information Collected, Used, and Disclosed In the preceding 12 months, SQOR has collected, used, and disclosed for business purposes the following categories of Personal Information as defined by the CCPA: Category Examples Examples Identifiers Name, email, IP address, account ID Yes Commercial information Transaction records, Product usage history Yes Internet/electronic activity Browsing history, interaction with Site/Products Yes Professional/employment information Job title, employer, business contact details Yes Geolocation data Approximate location derived from IP address Yes Inferences Preferences, behavior patterns Yes Sale and Sharing: SQOR does not sell Personal Information as defined by the CCPA. SQOR does not share Personal Information for cross-context behavioral advertising. Sensitive Personal Information: SQOR does not collect or process sensitive Personal Information as defined by the CCPA for purposes of inferring characteristics about consumers. Non-Discrimination: SQOR will not discriminate against individuals for exercising CCPA rights. Financial Incentives: SQOR does not offer financial incentives or price or service differences in exchange for the retention or sale of Personal Information. 12. U.S. State Privacy LawsIn addition to the CCPA, residents of other U.S. states with comprehensive privacy legislation (including but not limited to Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Utah, Iowa, Tennessee, Indiana, Delaware, Nebraska, New Hampshire, New Jersey, Maryland, and Minnesota) may exercise rights substantially similar to those described in Section 10, subject to the specific provisions of their state law. These rights generally include: the right to know what Personal Data is processed, the right to access and obtain a copy, the right to correct inaccuracies, the right to delete, the right to data portability, and the right to opt out of targeted advertising, sale, or profiling that produces legal or similarly significant effects. If SQOR denies a request, the individual may have the right to appeal. To appeal a denial, please contact admin@sqor.ai with the subject line “Privacy Rights Appeal.” SQOR will respond within the timeframe required by the applicable state law. 13. International & GDPR DisclosuresIf an individual is located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, this section provides additional information required under the General Data Protection Regulation (“GDPR”) and equivalent local laws.13.1 Data ControllerFor Personal Data processed in connection with the Site, marketing, Events, and sales activities, the data controller is: SQOR Technologies Inc. c/o Veterans Future Lab 370 Jay St 7th floor Brooklyn, NY 11201, United States Email: admin@sqor.ai 13.2 Lawful Bases for Processing SQOR relies on the following lawful bases for processing Personal Data: Performance of a Contract: Processing necessary to perform an agreement, including providing the Products, managing accounts, and processing transactions. Legitimate Interests: Processing necessary for legitimate business interests (such as improving the Products, marketing to existing customers, ensuring security, and preventing fraud), where such interests are not overridden by individual rights and freedoms. Consent: Where clear, affirmative consent has been given for a specific processing purpose, such as receiving marketing communications or the use of non-essential cookies. Consent may be withdrawn at any time. Legal Obligation: Processing necessary to comply with a legal obligation to which SQOR is subject. 13.3 Rights Under GDPR In addition to the rights listed in Section 10, EEA, UK, and Swiss residents have the right to lodge a complaint with a supervisory authority in the member state of their habitual residence, place of work, or place of the alleged infringement.13.4 Data Protection Contact For questions or concerns about processing of Personal Data under the GDPR, please contact admin@sqor.ai. 14. International Data TransfersSQOR is headquartered in the United States. Personal Data collected may be transferred to, stored, and processed in the United States or other countries where SQOR or its service providers operate. These countries may not provide the same level of data protection as the individual’s home jurisdiction. Where SQOR transfers Personal Data from the EEA, UK, or Switzerland to a country that has not been deemed to provide an adequate level of data protection, SQOR implements appropriate safeguards, including Standard Contractual Clauses, reliance on the EU-U.S. Data Privacy Framework (and UK and Swiss extensions), and supplementary technical and organizational measures where required. For further information about transfer mechanisms, please contact admin@sqor.ai or review the Terms and Conditions. 15. Data Controller & Data Processor Roles SQOR as Controller: SQOR acts as a data controller when it collects and processes Personal Data for its own purposes, including operating the Site, conducting marketing, managing Events, processing job applications, and administering sales and customer relationships. SQOR as Processor: When a Customer uses the Products and SQOR processes Customer Data on behalf of and under the instructions of that Customer, SQOR acts as a data processor (or “service provider” under the CCPA). In this capacity, SQOR processes Customer Data solely in accordance with the Customer’s instructions as set forth in the applicable agreement and the Terms and Conditions. When SQOR acts as a processor, the applicable data-processing terms are addressed in the Terms and Conditions. The Customer remains responsible for its own compliance obligations, including providing required notices, obtaining necessary consents, and responding to individual requests unless otherwise required by law. 16. Children’s Privacy The Site and Products are not directed to children under the age of 16 (or the applicable age of digital consent in the relevant jurisdiction). SQOR does not knowingly collect Personal Data from children without appropriate parental or guardian consent. If there is reason to believe that SQOR may have inadvertently collected Personal Data from a child without proper consent, please contact admin@sqor.ai immediately. Upon verification, SQOR will take prompt steps to delete the information. 17. Sensitive Data SQOR generally does not collect sensitive or special category Personal Data (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation). If, in limited circumstances, SQOR needs to process sensitive Personal Data (for example, accessibility needs for Events), SQOR will only do so with explicit consent or as otherwise permitted by applicable law. SQOR will never use sensitive Personal Data for the purpose of inferring characteristics about individuals or for automated profiling. 18. Third-Party Websites & ServicesThe Site and Products may contain links to third-party websites, applications, and services not owned or controlled by SQOR. This Policy does not apply to such third-party services. SQOR is not responsible for the privacy practices, content, or security of third-party services. If a Customer links its SQOR account to third-party accounts (including SaaS tools), Customer acknowledges that SQOR may receive information from those services as described in their terms. Customers may manage these connections through their account settings. 19. Changes to This Policy SQOR may update this Policy from time to time to reflect changes in practices, technology, legal requirements, or business operations. When SQOR makes material changes, SQOR will: Update the “Effective Date” and “Last Updated” dates at the top of this page; Post the revised Policy on the Site; and Notify affected individuals at least 30 days in advance of material changes via email or through a prominent notice on the Site or within the Products. Continued use of the Site or Products after the updated Policy becomes effective constitutes acknowledgment of the changes. 20. ContactFor questions, comments, or requests regarding this Policy or SQOR’s privacy practices, please contact:Email: admin@sqor.ai Mail: SQOR Technologies Inc.  c/o Veterans Future Lab 370 Jay St 7th floor Brooklyn, NY 11201 United States SQOR will acknowledge inquiries within 10 business days and endeavor to respond substantively within 30 days. © 2026 SQOR Technologies Inc. All rights reserved.Terms and Conditions Get all your KPIs in one place Be the smartest person in the room with SQOR.ai, your plug-n-play way to always be in-the-know about KPIs Start Free Trial Monitor your portfolio on SQOR to get the insights you need and stop chasing founders around for updates. Invest your time and money where it counts. QUICK LINKS Privacy Policy Terms & Condition Stay up to date In the age of hundreds of Saas tools, things should be easier. With SQOR, it is. Subscribe to our newsletter and get updates right away. Email SUBSCRIBE Why Teams Switch to SQOR.aiBecause you need insight now, not next quarter. SQOR.ai delivers real-time decision intelligence, enabling business leaders to track execution, surface risks, and act faster, with 60+ AI agents and 800+ KPIs across your data sources. QUICK LINKS Product Pricing Blog Schedule a Demo Company Careers Privacy Policy Terms and Conditions Copyright 2025 SQOR Technologies Inc All Rights Reserved Notifications --- Skip to content Skip to content Terms and Conditions Effective Date: March 5, 2026 | Last Updated: March 7, 2026 Contents 1. Agreement to Terms 2. Accounts & Access 3. Subscriptions & Billing 4. Usage & Query Limits 5. Acceptable Use 6. AI & Data Disclaimer 7. Third-Party Integrations 8. Customer Data 9. SQOR Data 10. Intellectual Property 11. Data Processing 12. Confidentiality 13. Disclaimers 14. Limitation of Liability 15. Indemnification 16. Term & Termination 17. Dispute Resolution 18. Professional Services 19. General Provisions 20. Contact 1. Agreement to Terms These Terms and Conditions (“Agreement”) form a binding agreement between you or the business entity you represent (“Customer”) and SQOR Technologies Inc. (“SQOR,” “we,” “us”) governing access to and use of the SQOR platform, website, AI agents, automated analytical systems, decision-support workflows, APIs, and all related features and services (collectively, the “Products”). By creating an account, clicking “I Agree,” or using the Products, Customer confirms that it has read, understood, and agrees to be bound by this Agreement. If Customer is accepting on behalf of an organization, the individual accepting represents that he or she has authority to bind that organization. This Agreement incorporates the SQOR Privacy Policy by reference. Notice: This Agreement contains a binding arbitration clause and class action waiver in Section 17. Please read it carefully. 2. Accounts & Access 2.1 Registration To use the Products, Customer must register and create an account with accurate, current information. Customer is solely responsible for maintaining the confidentiality of its login credentials and for all activities that occur under its account. 2.2 Account Roles The individual who creates the account is the account owner (“Super Admin”). The Super Admin may invite additional users (“Authorized Users”) and controls all administrative functions, including user management, permissions, integrations, and approval of additional queries. Customer is wholly responsible for all actions taken by its Authorized Users as if they were actions taken by Customer directly. SQOR reserves the right to introduce additional role-based access tiers, organizational hierarchy features, or administrative capabilities within the Products. Any such additions will be made available to Customer through the Products or applicable Order Form and will not require amendment to this Agreement. 2.3 Security Customer must notify SQOR immediately at security@sqor.ai if Customer suspects any unauthorized access to its account or any breach of security. 3. Subscriptions & Billing 3.1 Subscription Models SQOR offers different subscription models depending on the applicable Product or service tier. Self-Integrated System of Record (“SISOR” or “SOR”) Intelligence subscriptions provide access to the Products through Customer’s connection of supported third-party systems of record from SQOR’s catalog of existing integrations. SISOR subscriptions may be purchased on either a monthly or annual basis, as specified in the applicable Order Form, pricing page, or account dashboard. Customer’s subscription fees for SISOR subscriptions include all data processing, storage, and analytical operations performed by the Products. No additional infrastructure, third-party data warehouse, or external compute environment is required to use the Products at their full capability under an SISOR subscription. In the case of SQOR-Assisted Integrations (“SAI”), including new systems of record not in the SISOR catalog, Enterprise Data Warehouse (“EDW”) connections, or manual data upload (“MDU”) subscriptions, a minimum twelve (12) month subscription commitment is required and is billed as an annual subscription, whether paid upfront or in periodic installments as specified by SQOR. SAI subscriptions encompass integrations requiring SQOR professional configuration, including but not limited to Enterprise Data Warehouse connections, custom data source onboarding, and manual data uploads. The applicable subscription model, fees, and included usage limits for Customer’s subscription will be identified in the applicable Order Form, pricing page, or account settings. 3.2 Billing Authorization and Credit Card on File Paid usage of the Products, whether purchased directly through the Product or invoiced, may require Customer to maintain a valid credit card or other approved payment method on file for upgrades, additional query packages, overage purchases, or other incremental usage-based purchases. Where Customer purchases a subscription directly through the Product, Customer authorizes SQOR to automatically charge the payment method on file for applicable subscription fees, overage charges, taxes, and other amounts due under this Agreement. Where SQOR invoices Customer, SQOR may still require a valid credit card or approved payment method on file to facilitate approved upgrades, additional query packages, failed invoice recovery, or other authorized supplemental charges. For enterprise invoiced accounts, the credit card on file serves as a backup payment mechanism and is not the primary billing method. For monthly subscriptions purchased in-app, charges will be applied at the beginning of each monthly billing cycle unless otherwise specified. For annual subscriptions paid in installments or invoiced under a separate commercial arrangement, charges will be applied according to the agreed billing schedule or invoice terms. A credit card or other approved payment method on file may be used for authorized upgrades or additional query purchases even where the base subscription is invoiced. 3.3 Renewal Monthly subscriptions automatically renew for successive one-month periods unless cancelled prior to the next billing date in accordance with the applicable cancellation process. Annual subscriptions automatically renew for successive twelve (12) month periods at SQOR’s then- current pricing unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current subscription term. 3.4 Cancellation and Refunds Monthly subscriptions may be cancelled effective at the end of the then-current monthly billing period and before a charge for the next month is effectuated. Fees already paid for the current billing period are non-refundable unless otherwise expressly stated in this Agreement.  Annual subscriptions are non-cancellable during the applicable subscription term. Except as expressly provided in this Agreement, all fees for the remainder of the applicable subscription term remain due and payable in accordance with the agreed billing schedule and are non-refundable. 3.5 Failed Payments If a payment attempt fails, SQOR may reattempt the charge and will notify Customer to update its payment method. If payment remains unresolved for fifteen (15) days after notice, SQOR may suspend access to the applicable paid Products until all outstanding amounts are paid in full. Suspension does not relieve Customer of its payment obligations. Customer Data is preserved during any period of suspension. If payment remains unresolved for forty-five (45) days after the original due date, SQOR may terminate this Agreement or the affected subscription, and any unpaid amounts for the remainder of the committed subscription term will become immediately due to the extent permitted by applicable law. 3.6 Overage and Usage-Based Charges Certain subscriptions may include usage-based fees, including charges for additional queries, processing, storage, or other consumption-based features. Where applicable, such charges will be billed to the payment method on file in accordance with the applicable pricing terms and approval workflows described in this Agreement or in the Product. 3.7 Taxes All fees are exclusive of applicable taxes, duties, levies, or similar governmental assessments, except taxes based on SQOR’s net income. Customer is responsible for all applicable sales, use, value-added, withholding, or similar taxes associated with its purchase or use of the Products. 3.8 Pricing Changes SQOR may modify pricing for renewal terms or future billing periods by providing advance notice. Pricing changes will not apply retroactively to the current prepaid or committed subscription term. 4. Usage & Query Limits 4.1 Monthly Query Allocation Each subscription plan includes a monthly allocation of queries (AI-powered analyses, predictions, alerts, and related operations). Customer’s current query allocation is specified in the account dashboard and/or the applicable plan description. 4.2 Requesting Additional Queries When an Authorized User’s monthly query allocation is approaching or has been exhausted, the Authorized User may submit a request for additional queries through the Products. Only the account Super Admin may approve requests for additional queries. Upon Super Admin approval, additional queries will be provisioned and the associated charges will be applied to the credit card on file at SQOR’s then-current overage rates. The Authorized User’s continued use of the Products will be solely dependent on Super Admin approval of requests and successful payment. 4.3 No Automatic Overages SQOR will not automatically charge for overages without Super Admin approval. If the monthly query allocation is exhausted and no additional queries are approved, certain AI-powered features may be limited or unavailable until the next billing cycle or until additional queries are purchased. 4.4 Audit Rights for License Compliance SQOR may, no more than once in any twelve (12) month period and upon at least ten (10) business days’ prior written notice, request reasonable information, records, and system-generated usage reports necessary to verify Customer’s compliance with this Agreement, including compliance with subscription scope, Authorized User counts, and query usage limits. Such review will be conducted through examination of platform usage logs and reports during normal business hours and in a manner designed to minimize disruption to Customer’s operations. If SQOR reasonably determines that Customer has exceeded its purchased scope of use, Customer will promptly pay the applicable additional fees for such excess use. Any non-public information disclosed in connection with such review will be treated as Customer Confidential Information under Section 12. 5. Acceptable Use Customer agrees not to, and will ensure that its Authorized Users, directors, vendors, or representatives do not: (a) reverse engineer, decompile, or attempt to derive source code, algorithms, analytical methods, or proprietary processes from any component of the Products; (b) sell, sublicense, rent, lease, or distribute the Products or access to them to any third party; (c) modify, create derivative works of, or remove proprietary notices from the Products; (d) circumvent access controls, share login credentials, or access areas not included in Customer’s subscription; (e) use the Products to develop a competing product, conduct competitive analysis, or provide access to a SQOR competitor, including but not limited to developing, training, or refining any system that performs automated analytical operations, metric extraction, or decision-support functions using methods derived from or informed by use of the Products; (f) use the Products to transmit malware, harmful code, or engage in any activity that disrupts the Products; (g) use automated bots, scrapers, or similar tools except through provided APIs; (h) use the Products in violation of any applicable law; (i) use AI Outputs as the sole basis for decisions related to employment, credit, insurance, housing, or any decision subject to regulatory requirements for human review, without independent verification and appropriate human oversight; or (j) publicly disclose performance or security test results without SQOR’s prior written consent. Customer may share internal benchmark results and performance evaluations with Customer’s own internal stakeholders, board members, and advisors, provided such disclosures are subject to Customer’s confidentiality obligations under Section 12. 6. AI & Data Disclaimer Important — Please read this section carefully. 6.1 AI Outputs Are Informational Only The Products use artificial intelligence, machine learning, and automated analytics (“AI Systems”) to generate predictions, recommendations, alerts, Execution Scores™, KPI analyses, and other outputs (“AI Outputs”). All AI Outputs are provided for informational purposes only and do not constitute professional, financial, legal, medical, or other regulated advice. 6.2 Data Quality Dependency The accuracy, completeness, and reliability of all AI Outputs are directly dependent on the quality, completeness, accuracy, and timeliness of the underlying data provided by Customer and Customer’s connected third-party services. Inaccurate, incomplete, outdated, or corrupted source data will produce inaccurate or unreliable AI Outputs. SQOR has no control over the quality of Customer’s source data and makes no representations or warranties regarding the accuracy or fitness of AI Outputs derived from Customer-provided data. 6.3 No Guarantee of Accuracy AI Outputs may contain errors, inaccuracies, or omissions. SQOR does not guarantee that AI Outputs will be accurate, complete, error-free, current, or suitable for any particular purpose. AI Outputs should not be relied upon as the sole basis for any decision with legal, financial, regulatory, or other significant consequences. Certain AI Outputs, including but not limited to analytical assessments, predictive ranges, and recommended courses of action, are inherently probabilistic and represent modeled estimates, not deterministic conclusions. 6.4 Customer Responsibility Customer is solely responsible for: (a) the quality of data submitted to or connected with the Products; (b) independently verifying and validating AI Outputs before taking action; (c) all decisions made based on or influenced by AI Outputs; and (d) ensuring that AI Outputs are not used as the sole basis for decisions that have material legal, employment, financial, or regulatory consequences for any individual without appropriate human review and oversight. 6.5 AI Model Training SQOR may use aggregated, de-identified data derived from usage of the Products to improve the AI Systems. SQOR will not use identifiable Customer Data to train AI models without Customer’s express, prior written consent. Customer may opt out of aggregated, de-identified usage by emailing admin@sqor.ai. 7. Third-Party Integrations The Products enable Customer to connect third-party systems of record (“SORs”) or SaaS tools (CRM, HRIS, finance, marketing, etc.) for data extraction and analysis. By authenticating a third-party service, Customer: (a) authorizes SQOR to access and process data from that service in a read-only capacity solely to deliver the Products; (b) represents that Customer has the rights and authority to grant such access; and (c) accepts responsibility for compliance with that service’s terms. SQOR does not write data back to, modify, or delete data within any connected third-party service. Where Customer connects an external data warehouse or other third-party data source, Customer acknowledges that the Products independently process and store analytical results derived from ingested data within SQOR’s infrastructure, and that continued access to an external data warehouse is not required for the Products to deliver AI Outputs from previously ingested data. SQOR may incorporate proprietary or licensed third-party data sources to enhance the analytical capabilities of the Products. Such data sources are owned or licensed by SQOR and are not Customer Data. SQOR is not responsible for the availability, accuracy, or reliability of any third-party service, nor for any changes to third-party APIs, terms, or features that may affect the Products. SQOR is not responsible for any data loss or corruption originating from a third-party service. Customer is responsible for maintaining valid credentials for all connected services. 8. Customer Data 8.1 Ownership “Customer Data” means any data submitted to or processed through the Products by or on behalf of Customer, including data ingested from Customer’s connected third-party services and data warehouses. Customer retains all right, title, and interest in Customer Data. Nothing in this Agreement transfers ownership of Customer Data to SQOR. 8.2 License to SQOR Customer grants SQOR a limited, non-exclusive license to use Customer Data solely to provide and operate the Products and fulfill SQOR’s obligations under this Agreement. This license terminates upon termination of this Agreement. 8.3 Data Storage and Continuity Customer Data ingested into the Products is stored and maintained within SQOR’s infrastructure for the duration of the Subscription Term. The Products serve as a self-contained analytical environment that does not require Customer to maintain any external data infrastructure for the Products to function. In the event Customer discontinues or decommissions a connected third-party data source, including any data warehouse or cloud infrastructure, SQOR will use commercially reasonable efforts to maintain the availability of previously ingested Customer Data within the Products for the duration of the Subscription Term, and the Products will continue to deliver AI Outputs based on ingested data without interruption. Notwithstanding the foregoing, Customer is solely responsible for maintaining independent backups of Customer Data outside of the Products. SQOR’s storage of Customer Data within the Products does not constitute a backup, disaster recovery, or archival service. 8.4 Data Export During the Subscription Term and for thirty (30) days following termination, Customer may export Customer Data, including data originally sourced from third-party systems that Customer may have subsequently discontinued, using available Product tools or by requesting assistance at admin@sqor.ai. After this period, SQOR will delete Customer Data from production systems within thirty (30) days, except as required by law. 9. SQOR Data In the course of providing the Products, SQOR generates and derives certain data through the operation and performance of the Products that is separate from and independent of Customer Data (“SQOR Data”). SQOR Data includes, without limitation, aggregated and de-identified data derived from Customer’s usage of the Products as described in Section 6.5, as well as any other data generated by the Products that does not identify or reasonably permit identification of Customer or any individual. SQOR Data is the sole property of SQOR. SQOR may use SQOR Data for any lawful purpose, including but not limited to improving, enhancing, and operating the Products, developing new features, conducting research, and generating aggregated benchmarks or analytical insights. For the avoidance of doubt, once Customer Data has been aggregated and de-identified such that it does not identify or reasonably permit identification of Customer or any individual, it constitutes SQOR Data and is no longer Customer Data. 10. Intellectual Property SQOR and its licensors retain all right, title, and interest in the Products, the Site, all Documentation, and all related technology and intellectual property, including but not limited to all proprietary analytical frameworks, models, methodologies, scoring systems, taxonomies, ontologies, and intelligence systems embedded in or utilized by the Products (collectively, “SQOR Methodologies”). SQOR Methodologies constitute SQOR’s trade secrets and Confidential Information. Except for the limited license in this Agreement, SQOR reserves all rights. Any feedback, suggestions, or ideas Customer provides about the Products may be used by SQOR for any purpose without obligation to Customer. 11. Data Processing 11.1 Roles To the extent that Customer Data contains personal data, Customer is the data controller (or “business” under the CCPA) and SQOR is the data processor (or “service provider”). SQOR will process personal data only in accordance with Customer’s documented instructions as set forth in this Agreement, and only as necessary to provide the Products. 11.2 SQOR’s Obligations SQOR will: (a) process personal data only as instructed by Customer and as necessary to deliver the Products; (b) ensure that personnel with access to personal data are bound by confidentiality obligations; (c) implement and maintain appropriate technical and organizational security measures, including encryption in transit and at rest, access controls, and regular security testing; (d) notify Customer without undue delay upon becoming aware of a personal data breach; (e) provide reasonable assistance to Customer in responding to data subject requests (access, deletion, correction, portability) and in fulfilling Customer’s obligations under applicable data protection laws; and (f) delete or return personal data upon termination as described in Section 8.4. 11.3 Sub-Processors Customer authorizes SQOR to engage third-party sub-processors to assist in the processing of personal data in connection with the delivery of the Products. SQOR will ensure that each sub-processor is bound by written data protection obligations no less protective than those in this Section, and SQOR remains responsible for its sub-processors’ compliance with such obligations. SQOR may engage sub-processors in the following categories to deliver the Products: Cloud Infrastructure & Hosting: Third-party cloud service providers that host and store Customer Data and provide the computing infrastructure on which the Products operate. Payment Processing: PCI-DSS-compliant payment processors that process payment transactions on SQOR’s behalf. SQOR does not store full credit card numbers; payment data is handled directly by the payment processor. Email & Communications: Service providers that deliver transactional emails, system notifications, alerts, and account-related communications on SQOR’s behalf. Customer Support: Support platform providers used to manage and respond to Customer support requests, which may incidentally process personal data included in support tickets. Analytics & Monitoring: Product analytics, error tracking, and performance monitoring tools used to monitor Product health and diagnose issues. Authentication & Security: Identity management and authentication providers that facilitate secure login, single sign-on (SSO), and multi-factor authentication for Authorized Users. AI & Machine Learning Services: To the extent SQOR utilizes any third-party AI or machine learning service providers, such providers are treated as sub-processors and are bound by data protection agreements that prohibit the use of Customer Data for training their own models. SQOR Affiliates: SQOR’s subsidiaries and affiliated entities may function as sub-processors to provide development, support, or operational services to the extent their personnel have access to Customer personal data. A current list of specific sub-processors is available upon written request to admin@sqor.ai. The specific sub-processors engaged by SQOR may change from time to time. SQOR will use commercially reasonable efforts to notify Customer of material changes to its sub-processor list by email or in-product notification. If Customer has a reasonable, documented objection to a new sub-processor based on data protection grounds, Customer may notify SQOR at admin@sqor.ai, and the parties will discuss the concern in good faith. If the concern cannot be resolved, Customer may terminate the affected subscription and receive a pro-rata refund of unused prepaid fees as its sole remedy. 11.4 International Transfers Customer Data is processed and stored in the United States unless otherwise specified in an applicable Order Form. SQOR may offer additional data residency options for applicable subscription tiers. Where required by applicable data protection law (e.g., GDPR), SQOR will implement appropriate transfer safeguards, including Standard Contractual Clauses or reliance on the EU-U.S. Data Privacy Framework. 11.5 CCPA Compliance To the extent SQOR acts as a “service provider” under the CCPA, SQOR will not sell or share Customer personal information, will not use it for any purpose other than providing the Products, and will not use it outside the direct business relationship between SQOR and Customer. 11.6 Customer Responsibilities Customer is responsible for: (a) complying with applicable data protection laws in its collection and provision of personal data to SQOR; (b) ensuring it has all necessary consents and legal bases for SQOR’s processing; and (c) determining whether the Products’ security measures are adequate for Customer’s data. 11.7 Security & Compliance Program SQOR maintains an information security and compliance program designed to support the secure delivery of the Products. SQOR may make summary information regarding its security program available to Customer upon written request and subject to appropriate confidentiality restrictions. Unless expressly stated by SQOR in writing, no such information constitutes a warranty, guarantee, or commitment that the Products will be error-free, immune from security incidents, or suitable for any particular regulatory framework. 12. Confidentiality Each party agrees to hold the other’s confidential information (“Confidential Information”) in confidence and not to disclose it to third parties, except to employees, contractors, or advisors who need to know and are bound by equivalent obligations. Confidential Information includes, without limitation, the terms of this Agreement, technical and business information, SQOR Methodologies, SQOR Data, pricing, product roadmaps, and any information designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information; (c) was rightfully received from a third party without restriction on disclosure; or (d) was already in the receiving party’s possession without obligation of confidentiality prior to disclosure by the disclosing party. Confidentiality obligations survive for three (3) years after disclosure. Either party may disclose Confidential Information as required by law, provided it gives reasonable prior notice to the other party where legally permitted. 13. Disclaimers 13.1 Service Commitment For paid subscriptions, SQOR will use commercially reasonable efforts to make the Products available at least 99.5% of the time during each calendar month, excluding scheduled maintenance, emergency maintenance, force majeure events, internet or telecommunications failures outside SQOR’s reasonable control, and downtime caused by Customer systems, third-party services, or misuse of the Products (“Service Commitment”). Verified outages of two (2) hours or less in a given calendar day are excluded from the Service Commitment calculation and are not eligible for service credits. If SQOR fails to meet the Service Commitment due to a verified outage attributable to SQOR lasting more than two (2) hours in a given calendar day, Customer’s sole and exclusive remedy will be a service credit calculated on a pro-rated monthly basis using the number of calendar days in the affected month to determine the affected daily subscription value. Based on that pro-rated daily subscription value: (a) for a verified outage lasting more than two (2) hours but not more than six (6) hours in a given calendar day, Customer will be eligible for a credit equivalent to one-half (1/2) day of the affected daily subscription value; and (b) for a verified outage lasting more than six (6) hours in a given calendar day, Customer will be eligible for a credit equivalent to one (1) full day of the affected daily subscription value. Customer must request any such service credit through the support or billing request method designated by SQOR within thirty (30) days after the relevant outage and must provide reasonable details supporting the claim. Any requested service credit is subject to SQOR’s verification using its system logs, incident records, and other reasonably available operational data. 13.2 Beta Features SQOR may from time to time make available certain alpha, beta, preview, pilot, early access, or similar features (“Beta Features”). Beta Features are provided for evaluation purposes only, may be modified or discontinued at any time, may be incomplete or contain errors, and are provided strictly on an “AS IS” and “AS AVAILABLE” basis without any warranties, Service Commitment coverage, indemnities, or support obligations unless expressly stated otherwise in writing by SQOR. Customer uses Beta Features at its own risk. 13.3 General Disclaimer THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. SQOR DOES NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT ALL DEFECTS WILL BE CORRECTED. SQOR MAKES NO WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI OUTPUTS, PREDICTIONS, SCORES, OR RECOMMENDATIONS GENERATED BY THE PRODUCTS. ALL AI OUTPUTS ARE DEPENDENT ON THE QUALITY OF UNDERLYING DATA AND ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. SQOR will use commercially reasonable efforts to maintain the availability of the Products and to address reported issues in a timely manner, but does not guarantee any specific level of availability, response time, or resolution time except as expressly set forth in the Service Commitment. 14. Limitation of Liability 14.1 Liability Cap TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQOR’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO SQOR DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. 14.2 Exclusion of Consequential Damages IN NO EVENT WILL SQOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY, EVEN IF SQOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 14.3 Exceptions The service credits described in Section 13.1, if any, calculated on the applicable pro-rated monthly basis, are Customer’s sole and exclusive remedy for any failure by SQOR to meet the Service Commitment or for any verified outage otherwise covered by Section 13.1. The limitations in this Section will not apply to: (a) Customer’s payment obligations; (b) either party’s breach of confidentiality; or (c) liability arising from gross negligence or willful misconduct. Some jurisdictions do not allow certain limitations; in such cases, these limitations apply to the fullest extent permitted. 15. Indemnification 15.1 Customer Indemnification Customer will indemnify, defend, and hold harmless SQOR and its officers, directors, employees, and agents from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) Customer’s use of the Products; (b) Customer Data or any data Customer connects to the Products; (c) Customer’s violation of this Agreement or applicable law; or (d) Customer’s violation of any third-party rights. 15.2 SQOR Indemnification SQOR will indemnify Customer from third-party claims alleging that Customer’s authorized use of the Products infringes such third party’s intellectual property rights. If the Products are subject to an infringement claim, SQOR may: (a) modify the Products to be non-infringing; (b) obtain a license for continued use; or (c) terminate the affected subscription and refund unused prepaid fees. SQOR has no obligation for claims arising from Customer’s modifications, data, or combination of the Products with other products not provided by SQOR. SQOR’s indemnification obligations under this Section do not extend to claims arising solely from the content of AI Outputs generated by third-party AI model providers integrated with the Products. 15.3 Process Indemnification is conditioned on the indemnified party providing prompt notice, granting the indemnifying party sole control of defense and settlement, and providing reasonable cooperation. The indemnifying party will not settle any claim that imposes obligations on the indemnified party without prior written consent. 16. Term & Termination 16.1 Term This Agreement begins when Customer first accesses the Products and continues until all subscriptions expire or are terminated. 16.2 Termination for Cause Either party may terminate this Agreement if the other party materially breaches and fails to cure within thirty (30) days of written notice to admin@sqor.ai. SQOR may also terminate immediately if Customer becomes subject to bankruptcy or insolvency proceedings. 16.3 Termination for Non-Payment If payment remains unresolved for forty-five (45) or more days after the billing date, SQOR may terminate this Agreement. Upon termination for non-payment, all remaining fees for the Subscription Term become immediately due and payable. 16.4 Effect of Termination Upon termination: (a) all access rights end immediately; (b) Customer has thirty (30) days to export data (see Section 8.4); (c) each party will return or destroy the other’s Confidential Information; and (d) Sections that by their nature should survive will survive, including Sections 6 (AI & Data Disclaimer), 8 (Customer Data), 9 (SQOR Data), 10 (Intellectual Property), 11 (Data Processing, to the extent necessary to govern deletion, data subject rights, and ongoing obligations), 12 (Confidentiality), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 17 (Dispute Resolution), and this Section 16.4. 16.5 Refund on SQOR Breach If Customer terminates due to SQOR’s uncured material breach, SQOR will refund unused prepaid fees for the remaining Subscription Term. 16.6 Suspension SQOR may suspend access (without terminating) if: (a) payment fails and is not cured within fifteen (15) days; (b) SQOR determines suspension is necessary to protect the Products, other customers, or comply with law; or (c) Customer breaches Section 5 (Acceptable Use). SQOR will use reasonable efforts to notify Customer and limit the scope of any suspension. Customer Data is preserved during suspension. 17. Dispute Resolution 17.1 Informal Resolution Before initiating formal proceedings, Customer agrees to contact SQOR at admin@sqor.ai and attempt to resolve any dispute in good faith within thirty (30) days. 17.2 Binding Arbitration Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will be conducted in New York, New York. The arbitrator’s award is final and binding and may be entered as judgment in any court of competent jurisdiction. 17.3 Class Action Waiver ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. BOTH PARTIES WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. 17.4 Exceptions Either party may seek injunctive relief in court to protect intellectual property, SQOR Methodologies, or Confidential Information. Either party may bring eligible claims in small claims court. 17.5 Governing Law This Agreement is governed by the laws of the State of New York, without regard to conflict-of-law principles. The UN Convention on Contracts for the International Sale of Goods does not apply. 17.6 Prevailing Party The prevailing party in any dispute will be entitled to recover reasonable attorneys’ fees and costs. 18. Professional Services SQOR may offer professional services, including implementation, configuration, onboarding, and training (“Professional Services”), under a separate Statement of Work (“SOW”) or Order Form. Professional Services are not covered by this Agreement unless expressly incorporated by reference in the applicable SOW or Order Form. Unless otherwise agreed in writing, Professional Services are provided on a time- and-materials basis at SQOR’s then-current rates. Any intellectual property, deliverables, configurations, or customizations created by SQOR in the course of providing Professional Services are and remain the property of SQOR, unless expressly stated otherwise in the applicable SOW 19. General Provisions 19.1 Best-Effort Support SQOR will use commercially reasonable efforts to maintain the Products, address reported bugs and issues, and respond to support requests in a timely manner. Except for the Service Commitment expressly stated in Section 13.1, SQOR does not guarantee any specific response times, resolution times, or uptime levels. SQOR may perform scheduled maintenance from time to time and will use commercially reasonable efforts to provide advance notice for maintenance expected to materially impact availability. Support requests, including service credit requests relating to Section 13.1 and the pro-rated monthly calculation described there, may be submitted through the support or billing request method designated by SQOR, including at admin@sqor.ai unless SQOR specifies another method. 19.2 Force Majeure Neither party is liable for delays or failures caused by events beyond its reasonable control (natural disasters, pandemics, government actions, internet outages, cyberattacks, etc.), except that payment obligations are not excused. The affected party will promptly notify the other and use reasonable efforts to resume performance. 19.3 Assignment Neither party may assign this Agreement without the other’s prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets (provided the assignee is not a direct competitor of the other party). Unauthorized assignments are void. 19.4 Amendments SQOR may update this Agreement from time to time. For material changes, SQOR will provide at least thirty (30) days’ advance notice via email. Changes take effect at the next renewal. Continued use after changes become effective constitutes acceptance. 19.5 Severability If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions continue in full force. 19.6 No Agency The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, or agency relationship. 19.7 Entire Agreement This Agreement, together with the Privacy Policy and any applicable Order Form or Statement of Work, constitutes the complete agreement between the parties and supersedes all prior agreements and communications regarding its subject matter. 19.8 Electronic Notices Customer consents to receive all notices, disclosures, and communications electronically via email or in- product notification. 19.9 Export Control & Sanctions Compliance Customer will comply with all applicable export control, trade sanctions, and import laws and regulations, including those of the United States and any other applicable jurisdiction. Customer will not 20. Contact For all inquiries regarding this Agreement, billing, support, privacy, or any other matter, please contact: Email: admin@sqor.ai Mail: SQOR Technologies Inc. Attn: Legal c/o Veterans Future Lab 370 Jay St 7th floor Brooklyn, NY 11201 United States © 2026 SQOR Technologies Inc. All rights reserved. Privacy Policy Get all your KPIs in one place Be the smartest person in the room with SQOR.ai, your plug-n-play way to always be in-the-know about KPIs Start Free Trial Monitor your portfolio on SQOR to get the insights you need and stop chasing founders around for updates. Invest your time and money where it counts. QUICK LINKS Privacy Policy Terms & Condition Stay up to date In the age of hundreds of Saas tools, things should be easier. With SQOR, it is. Subscribe to our newsletter and get updates right away. Email SUBSCRIBE Why Teams Switch to SQOR.aiBecause you need insight now, not next quarter. SQOR.ai delivers real-time decision intelligence, enabling business leaders to track execution, surface risks, and act faster, with 60+ AI agents and 800+ KPIs across your data sources. 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