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Drive-thru voice automation leader Improve staff productivity, increase revenue, and enhance the guest experience. With over 15 years of restaurant industry experience, we’ve become the most popular automation solution for drive-thru restaurants. Watch video What’s new Press Release: Presto announces nationwide expansion with Wienerschnitzel Read more Blog: QSR Productivity Surge Read more Proud customers Drive-thru Voice AI Experts Experienced restaurant enthusiasts Presto offers the industry’s most widely adopted drive-thru ordering assistant, driven by a powerful spectrum of Voice AI. About Presto What’s new Press Release: Presto Appoints Former Dairy Queen CEO Chuck Mooty as Strategic Advisor Read more Press Release: Presto Adds $10M to Accelerate AI Leadership for Enterprise QSR Brands Read more Proud customers Drive-thru Voice AI Experts Experienced restaurant enthusiasts Presto offers the industry’s most widely adopted drive-thru ordering assistant, driven by a powerful spectrum of Voice AI. About Presto Successful statements “There’s data that backs up the continuous upselling is working.” Rusty Bills Chief Operating Officer The Galardi Group Inc. Successful statements “It's important that we have an assistant that can take care of taking orders so we can focus on making great food.” Steve Smyth Director of Restaurant Technology Taco John's Introducing Presto Voice™ Optimize staff efficiency, supercharge upselling, improve order accuracy, and accelerate service for your drive-thru. Voice AI benefits Revolutionize Your Drive-Thru Optimize Staff Efficiency Streamline operations and reduce dependency on staff by automating order-taking processes. Supercharge Upselling Consistently recommend add-ons and specials to increase average order value. Provide a Superior Guest Experience Enhance customer satisfaction with quick, accurate, and seamless interactions. Why Presto Restaurant Technologist Founded in 2008, we've become one of the largest AI and automation technology providers to the restaurant industry due to our experience automating drive-thrus of multiple QSR brands nationwide. Learn more Voice AI Expert We've determined that a single approach to AI will not meet the expectations of our customers and their guests. Presto utilizes a spectrum of Voice AI for the drive-thru, maximizing the potential AI can currently offer. Learn more Integration Specialist Each location has its own integration challenges, and our experience with POS and headset providers allows us to install Presto Voice quickly without disrupting your drive-thru operations. Measurable Metrics A drive-thru voice assistant driven by powerful AI that has a direct impact on your revenue Our automated drive-thru solution has the richest feature set, is easy to install at scale, offers 24/7 availability, and delivers proven ROI. Up to 95% Non-intervention rates Up to 88% Upsell offer rates Up to 6% Monthly incremental revenue increase Latest blogs & news View all Press Releases Presto Appoints Former Dairy Queen CEO Chuck Mooty as Strategic Advisor Jan. 14, 2026 • Presto Marketing Read more Press Releases Presto Adds $10M to Accelerate AI Leadership for Enterprise QSR Brands Jan. 8, 2026 • Presto Marketing Read more Press Releases • Voice Presto and ElevenLabs partner to bring the most realistic Voice AI platform to restaurant drive-thrus Sept. 16, 2025 • Presto Marketing Read more View all news The future of drive-thru service today Unlock unparalleled efficiency, cost savings, and revenue growth with Presto Voice. Let’s get started INCREASE REVENUE GREATER STAFF RETENTION OPTIMIZE OPERATIONS IMPROVE THE GUEST EXPERIENCE --- Presto Voice™ is your AI Voice assistant for drive-thru operations Watch video Presto Voice easily integrates into your existing drive-thru hardware and POS platform to automate order-taking with 24/7 friendly service. The AI voice assistant supports your staff, increases revenue from consistent upselling, and optimizes the guest experience. Improve Staff Retention And Satisfaction Presto Voice becomes your virtual employee, helping staff avoid excessive multi-tasking so they can focus on more important tasks. Increase Revenue From Consistent Upsells The Voice AI makes 4x more context-specific upsell attempts, resulting in larger check sizes and more revenue. Optimize Throughput And Accuracy Our drive-thru automation technology minimizes delays due to limited staff or miscommunication, resulting in shorter wait times and more accurate orders. Full spectrum approach to Voice AI Every drive-thru location brings its own set of challenges. From confusing ambient noise to fluctuating guest volumes for different dayparts, we use the most appropriate approach to automated order-taking to achieve the best results for any situation. Supervised AI AI leads order management, with constant oversight from agents in case issues emerge. Pure AI AI leads order management and does not require any agents. Agent-led Remote agents lead order management using Voice AI infrastructure to input orders. Unsupervised AI AI leads order management, with agents pulled in to support if issues emerge. Challenging orders welcomed The drive-thru experience should be quick and easy, but guest orders can often be the opposite.Play the audio recordings below to see how well Presto Voice takes orders. Order 1 Order 2 Order 3 IMMEDIATE & INTELLIGENT UPSELLING Industry-first Menu Unification Menu Unification streamlines the disparate QSR restaurant menu data into a structured and centralized data format.This innovative solution enables restaurants to frictionlessly adopt Presto’s drive-thru Voice AI solution without spending time or capital to standardize the menu themselves. Preference-Based Upsells Suggesting additional menu items tailored to the current order. Time-Based Upsells Recommending menu items based on seasonality, day of the week, time of day, or duration of time. Item Modification Upsells Offering upgrades to existing items such as premium proteins, toppings, or side additions. Brand-Level Menu Management Allowing simultaneous management of multiple restaurant locations and menus rather than adjusting individual locations. Efficient Menu Updates Enabling extensive menu combinations and updates with greater ease and accuracy. Streamlined Menu Deployment Accelerating the onboarding of new locations and implementation of menu updates. Enhanced Order Taking Providing seamless conversational flows that create a more fluid customer order-taking experience. Unique advantages Experienced restaurant technologists Founded in 2008, we've become one of the largest AI and automation technology providers to the restaurant industry due to our experience automating drive-thrus of multiple QSR brands nationwide. Easy onboarding Our system installs in just a few hours, automatically ingests your menu, and seamlessly connects with your existing systems (e.g., POS, confirmation board, drive-thru speaker). Menu unification solution We've developed a unique system to streamline menu management of multiple restaurants simultaneously for centralized control and efficient updates. Alternate day-part greetings The drive-thru greetings can be customized for each day part to account for differences in traffic volume, menu options, upsell interest, and item availability. Multilingual ordering Presto Voice can take drive-thru orders in multiple languages, providing a natural, conversational experience for diverse customers while maintaining consistency and accuracy. Up to 0 % Non-intervention rates Up to 0 % Automation rates Up to 0 % Upsell offer rates Up to 0 % Monthly incremental revenue increase Frequently asked questions Is Voice AI ready? Top QSR brands have already adopted drive-thru Voice AI technology and recognize it as a strategic part of their roadmap, keeping them competitive in a rapidly evolving market. Your guests will expect a similar experience, and we would like to partner with you to help you stay competitive. But I don't have labor issues. Labor enhancement is only one of the many benefits. Presto Voice allows restaurants to attain a higher level of consistency that becomes challenging for staff to achieve. The Voice AI assistant directly impacts your revenue, with upselling that can lead up to a 6% increase in drive-thru revenue. Our system also allows you to test new upsell items and combos to gain insight into data that will maximize your offers. Will I see the ROI? In addition to the incremental revenue, our customers have discovered that improved order accuracy, customizable upsells, increased staff satisfaction, and enhanced service speed with improved guest experiences have given them advantages that were difficult to achieve before Presto Voice. PROUD QSR PARTNERS Presto enhances Wienerschnitzel’s upsells Rusty Bills Chief Operating Officer The Galardi Group Inc. Taco John’s uncovers the benefits of Presto Voice Steve Smyth Director of Restaurant Technology Taco John’s Official pos PARTNERS --- Exceptional innovators and leaders Leadership team Our high-performing executive team members are experts in their field, with decades of public company and high-growth startup experience. They provide leadership and mentoring to ensure the company maintains its leadership role in the industry. Krishna is a technology founder and investor. He’s been in Voice AI for 15 years. Krishna was Presto’s founding investor through his venture capital firm, Remus Capital. Over the past decade, he has helped build several applied AI companies focused on modernizing large, traditional industries - including other leading applied Voice AI companies like Avoca (home services) and HelloPatient (healthcare). Krishna has served as Chairman of multiple public companies listed on the Nasdaq and NYSE. He holds bachelor’s degrees in engineering and management from the Massachusetts Institute of Technology (MIT). Krishna Gupta Co-founder/CEO Kat is an operational strategist with a talent for building strong customer relationships and scaling new deployments. Her 20+ years of hospitality experience includes strategic leadership roles at Old Chicago, Rock Bottom Brewery, Gordon Biersch, and Longhorn Steakhouse (NYSE: DRI). Kat holds an MS degree from The University of Tennessee at Chattanooga and a BS degree from High Point University. Kat Hoffman-Flynt COO, Acting President Kareem brings over a decade of startup experience to drive strategic, cross-functional optimization. Rooted in Austin’s vibrant startup ecosystem, he has thrived across diverse industries—from coffee to crypto—consistently earning a reputation as an accountable and trustworthy leader. Originally a Tier One Scholar studying Mechanical Engineering at the University of Houston, Kareem discovered a strong interest in behavioral economics and econometrics, leading him to pivot and complete his studies in Economics at Texas A&M University in College Station. Kareem Nouraldeen Chief of Staff Lillian brings two decades of financial leadership experience to her role as Chief Financial Officer. With a strong background in M&A, strategy, and business transformations, Lillian has a proven track record of driving financial and operational excellence while creating shareholder value. Prior to joining Presto, she held senior leadership roles at Catalyte, Bluescape Energy Partners, and TXU Corp. Lillian is a CFA charterholder and holds an MS in Law from Northwestern University, as well as an MBA and a Master’s in Accounting from Tulane University. Lillian Meyer Chief Financial Officer Bill has led Presto’s software and system development efforts since 2011. He worked on P2P protocols and wireless WAN at Microsoft. He holds a masters degree from the University of Illinois at Urbana-Champaign. Bill Healey Chief Technology Officer Susan has headed legal teams or was division counsel at Edmodo (HKG: 0777), Sirius XM (NASQ: Siri), and Gracenote (NYSE: NLSN). Her expertise is in technology and AI. Previous to in-house, she worked for Quinn Emanuel Urquhart & Sullivan, LLP and Steptoe & Johnson, LLP. Susan holds a JD from Georgetown University Law Center and an MBA from The Wharton School of the University of Pennsylvania. Susan Shinoff General Counsel & Corporate Secretary Board of Directors Presto’s board of directors includes former senior executives from the hospitality industry as well as financial experts. They provide strategic guidance to the leadership team while ensuring corporate oversight. Mr. Scheetz is an experienced Chief Executive Officer skilled in food & beverage, hospitality and hotel management, due diligence, and contract negotiation and has taken several companies IPO. He holds a Bachelor's degree in Economics from Princeton University. Ed Scheetz Chairman Mr. Cassis was the Chief Product Officer of Rain Financial, a regulated Crypto exchange in the Middle East. Prior to that, he held a series of product and commercial roles across a number of companies, including Monzo and Facebook (Meta). He is an active angel investor, focusing primarily on fintech, AI, and mobility sectors, including being one of the first investors in Presto. Mr. Cassis holds a BSc in Management from MIT and an MBA from Harvard Business School. Tewfik Cassis Chief Product Officer | Lean Technologies Krishna is a technology founder and investor. He was the first investor in Presto - through his venture capital firm Remus Capital - while an undergrad at MIT and is now its largest shareholder. He has helped build more than 10 applied AI companies over the past decade, focused on partnering with visionary rebels rewiring entire industries. He is also Chairman-elect of Allurion Technologies, soon to be public on the NYSE. He received his bachelor's degrees in engineering and management from MIT. Krishna K. Gupta CEO, Founder | REMUS Capital Mr. Kravcik focuses on identifying food and beverage concepts and supports the accelerated growth of these businesses and the people behind them through Cleveland Avenue’s Investment Fund, Incubator Facility and Acceleration Services. He began his career at Ernst & Young and spent 16 years at McDonald’s, where he held four progressive executive management positions. Keith Kravcik Chief Financial Officer and Chief Investment Officer | Cleveland Avenue Mr. MacDonald is a Managing Director at Erithmitic with over 10 years of commercial real estate equity and debt transaction experience. He is also the founder of Cottage Avenue, a hospitality-focused investment company, and the co-founder/CFO of Ventoux Acquisition. Mr. MacDonald previously worked as Vice President of Capital Strategy and Wellness Development at Hyatt Hotels Corporation. He is a graduate of the University of Denver and holds a Master's in Real Estate Finance from New York University. Matt MacDonald Managing Director | Erithmitic Ms. Zauder has advised CEOs, boards and entrepreneurs on consequential decisions including M&A transactions, capital raising, brand and strategic development, financial planning, crisis management and investor relations for over 35 years. She holds a Master of Business Administration degree from Yale School of Management. Gail Zauder Managing Partner and Founder | Elixir Advisors --- Building the drive-thru of the future Redefining an Industry with Automation Technology Founded at MIT in 2008, Presto spent its formative years building cutting-edge technology that transformed the way diners ordered, paid for, and interacted with their favorite full-service restaurant brands. Then COVID arrived and upended the restaurant industry. As the pandemic raged, consumers shifted from casual dining establishments and flocked to Quick Service Restaurants at the exact moment the industry was grappling with unprecedented labor shortages.Spotting an opportunity, Presto applied its extensive experience deploying restaurant technology at scale to a nascent yet promising new field: Generative Artificial Intelligence. Presto Voice was born. Transforming drive-thru operations with industry-leading Voice AI With Presto Voice’s industry-leading AI, powered by in-house Natural Language Understanding (NLU) and Large Language Models (LLMs), QSR operators now have the opportunity to enhance the guest experience, redeploy labor, and boost drive-thru revenue all at once. Contact our team to see how Presto Voice can help you build the automated drive-thru of the future. 2008 Founded at MIT 2012 Launched Presto Touch 2018 Began AI Development 2022 Pioneered Presto Voice 2023 Expansion of automated drive-thrus 2024 Presto shifts to focus on drive-thru Voice AI automation entirely