Middleware

Rethink Observability With AIMiddleware is a full-stack observability platform that detects issues from various sources and resolves them using AI.Get Started FreeInstallation DocsTrusted By The Best Teams FromReady to start?Scalable, Reliable and Faster70%Issues Fixed Automatically90%Faster Time to Resolution75%Cost-Effective80%Improved Dev ProductivityOur Solutions ✨The Only Observability Solution You'll Ever NeedOpsAILogsInfrastructureAPMRUMSyntheticBrowser TestingDatabaseOpsAIOpsAILogsInfrastructureAPMRUMSyntheticBrowser TestingDatabaseOpsAIAI-powered observability agent that automatically detects and fixes issues! It analyzes data from Traces (APM), real-user monitoring (RUM), and utilizes logs to pinpoint the root cause and resolve the issue.Learn MoreExperience Middleware for free?Get a DemoWHY USGo from Zero to Full Stack ObservabilityOpsAIFix issues faster across any platform/language, with smart context to pinpoint the root cause in frontend or backend.Easy ImplementationOne command installation with an Otel-based agent to monitor your entire tech stack in minutes.Unified View of Telemetry DataConsolidate metrics, logs, traces, and events and RUM onto one unified timeline in real-time.Causation to CorrelationConnect the dots from the onset of issues to their resolution, fixing problems before users even notice.Enterprise Grade ComplianceEnterprise-ready with on-premise deployment, bring-your-own-cloud flexibility, & 24/7 global customer support.Data Encryption and SecurityYour data is encrypted both in transit and at rest, adhering to industry standards like HIPAA, GDPR, and SOC 2 Type II.We Adapt to Your EcosystemOver 200+ IntegrationsView All IntegrationsTestimonials 👤Hear It From The Best: Why Top Companies Trust UsI don't want my developers to stay up all night to try to fix issues. That's a waste of everyone's time. Middleware helped us become faster. It saves at least one hour of my time every day, which I can dedicate to something else.Akshat GuptaTrademarkiaMiddleware has played a very good role in transforming our observability and application performance. For instance, we reduced our total observability costs by 50%.Bala DaggupatiAce TurtleWe use Middleware.io for monitoring our cloud infrastructure. It is extremely easy to integrate and provides a comprehensive view of your cloud environment with a very affordable price.Artem HarutyunyanBardeen.aiCompared to other observability solutions, Middleware offered similar or even superior capabilities at a much lower cost, eliminating the need for expensive tiered pricing or additional charges for advanced features. This made Middleware a more accessible and scalable solution for a business like ours. In fact, we were able to reduce our costs by 75%.Krishna Charan BSMindOriginWe use Middleware.io to monitor our infrastructure. The integration takes minutes and it comes preconfigured with very nice and detailed dashboards. It's powered by AI and saved a lot of time for our engineers on troubleshooting and fixing hidden bottlenecks on our AI engine.AshotCloudchiprMiddleware.io is a powerful cloud observability platform that helps us monitor our infrastructure and applications in real time. The AI-powered insights have helped us identify and resolve issues faster, resulting in stellar uptime and increased customer satisfaction for Fortune 500 customers.Tatevik H.ActiveloopI don't want my developers to stay up all night to try to fix issues. That's a waste of everyone's time. Middleware helped us become faster. It saves at least one hour of my time every day, which I can dedicate to something else.Akshat GuptaTrademarkiaMiddleware has played a very good role in transforming our observability and application performance. For instance, we reduced our total observability costs by 50%.Bala DaggupatiAce TurtleWe use Middleware.io for monitoring our cloud infrastructure. It is extremely easy to integrate and provides a comprehensive view of your cloud environment with a very affordable price.Artem HarutyunyanBardeen.aiCompared to other observability solutions, Middleware offered similar or even superior capabilities at a much lower cost, eliminating the need for expensive tiered pricing or additional charges for advanced features. This made Middleware a more accessible and scalable solution for a business like ours. In fact, we were able to reduce our costs by 75%.Krishna Charan BSMindOriginNews & Media 📰Handpicked Resources to Guide YouComparisonBest Distributed Tracing Tools in 2026Read NowKnowledgeComplete Guide to Windows Performance Monitoring with MiddlewareRead NowWhitepaperFull-Stack Observability is a Must to Modernize Complex Cloud EnvironmentsDownload WhitepaperOptimize More, Worry Less With MiddlewareCompletely free, no strings attached. Solve problems at their source and see it in action today!Book a DemoInstallation Docs --- Take Charge of Your Data Take Control of Your CostsFlexible pricing that adapts to your business growth.Free Forever$0Free access to all features with monthly limits.Sign Up NowFeaturesUp to 100GB DataUp to 1k RUM SessionsUp to 20K Synthetic Checks10 Browser Test RunsUnlimited UsersCommunity Based Support14 day retentionPay As You Go$0.3 GB of metrics, logs, tracesPay only for what you use, with free tier usage included.Sign Up NowEverything in Free +$1 per 1K RUM Sessions$1 per 5K Synthetic Checks$9.99 per 1K Browser Test RunsIngestion Control & Data PipelineDefault 30 day retentionSSO and Security FeaturesDedicated Slack/MS Teams ChannelEnterpriseCustom PricingEnjoy volume discounts and premium support with our enterprise solutions.Contact UsEverything in Pay As You Go +Error solving with OpsAIOn-Premise DeploymentDedicated Account TeamBrowser Test RunsMulti-year Contract DiscountsCustom Data RetentionBring Your Own Cloud24x7 SupportOpsAIRoot Cause AnalysisFaster Issue SolvingAutomatic Issue DetectionAutomatic PR GenerationCalculate The Price Based On Your UsageLet's Find a Plan that Suits YouEstimated Data VolumeGBGBTBPBEstimated Real User Monitoring SessionsEstimated Synthetic ChecksEstimated Browser Test RunsData volume is the sum total of uncompressed logs, metrics, and traces.Congrats!Considering your estimation, Free Forever plan will be a better fit for you.Free Tier UsageData Volume100GB$0RUM Sessions1000$0Synthetic Checks20000$0Browser Test Runs10$0Total$0.00LogsInfrastructureApplication Performance MonitoringOpsAISynthetic TestingBrowser TestingReal User MonitoringLive AlertingCustom DashboardsUser Facing Status PageInfrastructureLogsInfrastructureApplication Performance MonitoringOpsAISynthetic TestingBrowser TestingReal User MonitoringLive AlertingCustom DashboardsUser Facing Status PageInfrastructureDataFree up to 100 GBAdditional$0.3 per GB MetricsStandard MetricsCustom MetricsContainer MonitoringService MonitoringProcess MonitoringKubernetes MonitoringCorrelate Traces & LogsAWS MonitoringPre-Built & Customizable DashboardsFive-Second Batch IngestionOnly Ingest What You NeedMetric-Level Ingestion ControlsAttribute-based k8s Ingestion ControlsFAQsEverything you want to know about Middleware's pricingIs Middleware free to use?Yes, our free tier provides monthly limits to all three services, logs, metrics and traces, which is a great starting point for any team of any size.Are there different pricing tiers?Middleware offers three tiers: free, pay as you go, and custom. Free is a limited amount of usage monthly. Pay-as-you-go is a flat rate for data volume and best to get started. Contracted is for longer term commitments, retention rates and discounts.How is the data usage calculated?We measure your data on a daily basis, and per data type and source. For example, a 10GB per day in a 30 day month would be 300GB for the month. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that's sent to the platform. Meaning you will not be charged for data that you decide to drop by using Middleware's data pipeline.Do you have discounts for startups and nonprofits?We do! Contact us to learn more about discount options.Is Middleware just a wrapper for Otel?We leverage Otel as a framework for our agents because there is no point in creating another blackbox collector. That being said, we have built many components in our stack that handle the streaming, compression, storage, and querying, and of course a UI that brings it all together. We also support many other data collectors and origins like Prometheus, databases, etc. and are not restricted to type of data.What are your data retention options?Our free tier is 14 days, pay-as-you-go is 30, and custom contracts have custom retention rates. Contact us to learn more.What about data security?Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles. We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement. Read more about our security policies here.Can I cancel my account?Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.How much does OpsAI cost?Error detection is free, allowing you to see all detected issues without any additional cost. For root cause analysis and automated fixes using opsAI, please contact us for pricing details.Optimize More, Worry Less With MiddlewareGet StartedBook a Demo --- Middleware is MadeWe're dedicated to streamlining cloud-native complexity, providing end-to-end observability, and helping businesses achieve exceptional results.Found In2022Offices InSan Francisco, CA Ahmedabad, GujaratBuild By Engineers, For EngineersFounded in 2022 by data experts from Netflix, DigitalOcean, Google, Cisco, Freshworks, and Acquire, Middleware transforms cloud data handling. Our unified observability platform integrates logs, traces, and metrics, enabling rapid issue identification and faster resolutions. We seamlessly ingest data from big data warehouses and connect it to S3 and Azure Blob for secure storage, simplifying cloud-native monitoring with technical prowess and innovation.Our Investors OUR MISSIONModernizing IT Infrastructure with Scalable Observability Solutions Cloud-based technology is constantly evolving. Companies that want to stay competitive cannot rely on legacy technologies, methods, and processes.Our mission is to empower organizations of all sizes to modernize their infrastructure stack with agile, scalable, and resource-efficient observability tools.Our commitmentsWe Are Not Just a Platform, But a Mission Empowering EngineersFull-stack observability that speeds up resolution, planning & releases while reducing change failure rates.Open Source CommitmentOpen-source commitment drives rapid development of our world-class observability platform.Cost-Effective, Cloud-NativeWe aim to offer low-cost, high-capacity cloud solutions that evolve with your business's scale.Community of Tech LeadersJoining us means being part of a movement toward an open, advanced, cloud-native future.Cutting-Edge TechnologyMiddleware revolutionizes data observability, empowering developers to be proactive, not reactive.CareersYour Next Big Challenge Awaits HereVisit our careers page to discover your perfect fit and be part of a team that's shaping the future of observability.See Open Positions --- Embrace Cloud-Native Simplicity. Partner with Middleware.Tap into new opportunities, join a community of like-minded partners, and enhance your customer and user experiences.Become our PartnerWhy USWhy Partner with Middleware?Scalable CommitmentsData costs should never outpace company revenue. We develop custom plans that scale as your organization and income grow.Training & Technology SupportCustom training for your organization. On-demand webinars to share with your team. One-on-one support to tackle complex, company-specific issues.Improved Customer ExperienceHelp your back-end developers and front-end users better diagnose and fix errors—and stay ahead of problems before they arise. Partner BenefitsExplore Partnership OptionsSolution Provider PartnersWhether you're a reseller, service provider, or affiliate marketer, open an additional revenue stream by helping to sell Middleware subscriptions and acting as a referral partner.MSP PartnersEnhance your day-to-day management services by integrating Middleware's unmatched observability capabilities. Join as an MSP partner to gain integrated access to our platform.GSI PartnersAre you incorporating data observability into your clients' technology plans? With Middleware, you provide best-in-class solutions. The answer is always yes.Technology & Cloud PartnersLeverage Middleware to create seamless, deployable solutions that enhance your customer value. Use our custom APIs and integrations for maximum ease.Partner with Us for Exclusive BenefitsGet Started as a Partner Our pArtnersOur Partners Love Us and So Do WeOptimize More, Worry Less With MiddlewareGet StartedView Pricing