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Shortwave — Automate your email with AI vs eesel: AI for Customer Service & Support | The #1 AI Agents for CX
AboutShortwave: Automate your email with AI. Organize, write, search, and schedule emails with an intelligent AI agent.eesel: The #1 AI for Customer Service. Build an AI agent that instantly answers your customer's questions.
CategoryProductivitéSupport client
Pricing
Freemium
Free Trial
Key features
- AI-assisted email drafting
- Intelligent inbox organization
- Advanced semantic search
- Scheduling and automation of sends
- Thread summarization
- Task management from emails
- Custom AI agent creation
- Easy help desk & chat integration
- Instant and accurate answers
- Understands company knowledge base
- Improved support efficiency
- Increased customer satisfaction
Use cases
- Responding to emails quickly
- Finding specific information in long conversations
- Managing high email volume
- Automating repetitive email tasks
- Automated 24/7 customer support
- Answering FAQs
- First-level technical assistance
- New customer onboarding
Who is it for?
Busy professionalsCollaborative teamsHeavy email usersResearchers and analysts
Businesses of all sizesCustomer support teamsCX departmentsStartups
Rating——
PublisherShortwaveeesel