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We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.Customize Reject All Accept All Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show moreNecessaryAlways ActiveNecessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.Cookiecookieyes-consentDuration1 yearDescriptionCookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. 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Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more clients than before.”Carla LemosCOM Support DirectorOur SolutionsPowering Intelligent AI ExperiencesEnterprise-grade AI Agents, fully customizable designed to handle complex workflows across all customer interactions.Voice AI AgentQuality AI AgentChat AI AgentHandle calls like never before.Smarter Voice ConversationsElevate customer experiences with human-like, multi-language responses to complex requests, resolving up to 70% of requests on the first contact.Try it now1.0x00:30sSummaryTranscriptNotesFlows00:01Agent EmilyHello, this is Emily from SecureLine Insurance. How can I assist you today?00:05UUnknownHi, I just got to my car and just saw that the window was broken.00:10Agent nameI'm sorry about that, sir. Can you please tell me your name? 00:15UUnknownYeah, my name is William Miller00:20Agent nameOkay. Mr. William Miller, can you please tell me your car's license plate?00:25UWilliam MillerYeah, it's 03TH9000:30Agent nameThank you, Mr. Miller. Do you need us to send a tow truck? 00:35UWilliam MillerNo, I can drive. Just tell me where can I find a place to get the glass fixed, please. 00:40Agent nameCan you please tell me your current location? 00:45UWilliam MillerI'm just near my house.00:50Agent nameI can see that there is one garage very close to where you live. Should I send you the address by text message and let them know that you're on your way?00:55UWilliam MillerYeah, that will be helpful. Thank you. 01:00Agent nameOkay, the garage location will be sent to you right away. Can I help with anything else?01:05UWilliam MillerYeah, that will be helpful. Thank you. 01:10Agent nameMr. Miller on behalf of insurance company X I would like once again to apologize for what happened and remain at your disposal for any other matters that may arise.This action will export 14 conversations.Export ConversationsCancelExportMore FeaturesDesigned for Trust and ControlReal-time visibility, actionable insights, and safe AI at every step.OversightGain real-time visibility across voice and messaging conversations, automatically identifying risk situations, customer frustration, and experience breakdowns.AnalyticsTurn conversation data into actionable insights through analytics, quality audits, enabling smarter decisions and continuous improvement at scale.GuardrailsEnsure your AI systems operate safely, reliably, and in full alignment with your business goals, with full oversight, behavioral control, and built-in compliance.Powered by leading technology Nexa: Agentic Super IntelligenceBuilding AI Agents, SimplifiedA super-intelligent agent that works alongside your teams to build, deploy, and optimize AI Agents across complex operations.See it in actionResource AllocationAdvanced AnalyticsReal-time CollaborationTask ManagementNo CodeNative IntegrationSmart RecommendationsGuided WorkflowsResource AllocationAdvanced AnalyticsReal-time CollaborationTask ManagementNo CodeNative IntegrationSmart RecommendationsGuided WorkflowsResource AllocationAdvanced AnalyticsReal-time CollaborationTask ManagementNo CodeNative IntegrationSmart RecommendationsGuided WorkflowsScale with SecurityDesigned to protect your data, ensure compliance, and give you full confidence in every AI action.“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product Officer77%Interaction Success Rate"We are satisfied with the results obtained. The service has an efficiency of 85%, corresponding to the number of clients automatically served by Luena (AI Agent)."Leomir GuilhermeDigital and Innovation Director85%Booking Conversion"Visor.ai met many criteria we were looking for: easy to implement, with machine learning and not being so dependent on the provider."João CabritaDigital and Innovation DirectorAI-first Customer ServiceTransform your customer interactions with the power of AI and see impactful results.Get Started --- We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.Customize Reject All Accept All Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show moreNecessaryAlways ActiveNecessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.Cookiecookieyes-consentDuration1 yearDescriptionCookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.FunctionalFunctional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.No cookies to display.AnalyticsAnalytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.Cookie_gaDuration1 year 1 month 4 daysDescriptionGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.Cookie_ga_*Duration1 year 1 month 4 daysDescriptionGoogle Analytics sets this cookie to store and count page views.PerformancePerformance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.No cookies to display.AdvertisementAdvertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.No cookies to display.UncategorizedOther uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.No cookies to display.Reject All Save My Preferences Accept AllPowered by Trusted by industry leadersAbout UsBuilt for EnterpriseVisor.ai began its journey in 2016 with a clear mission: to transform how organizations serve their customers through AI. From the start, we’ve focused on helping teams deliver faster, more intuitive, and more human customer experiences while managing complexity at scale.Today, Visor.ai is an agentic AI platform that empowers organizations to design and operate AI Agents across voice, chat, and quality management. Our AI Agents support customer service teams by automating high-volume interactions, guiding complex cases, and turning conversations into valuable insights.By combining advanced speech understanding, intelligent automation, and strong governance, Visor.ai enables organizations run customer operations with clarity and confidence. Our goal is to be the trusted partner for companies transforming customer service with AI that feels natural, reliable, and ready for real-world use.Recognized ExcellenceOur awards highlight our commitment to building reliable, responsible, and high-impact AI solutions for customer operations.Our LeadershipLeadership at Visor.aiGuided by vision, built on experience. Meet the leaders shaping Visor.ai and driving the future of customer service with AI.Gonçalo ConsiglieriCo-founder - CEOBruno MatiasCo-founder - CTOAfonso FonsecaEngineering DirectorRita AnjoCustomer Success DirectorOur LocationsGlobal Presence, Local ExpertiseWith different offices supporting customers across Europe, Africa, and Latin America, we combine global reach with local expertise. Wherever you operate, we work closely with your teams to ensure our AI solutions adapt to your needs and deliver consistent impact.MadridLisboaPortoBarcelonaAlways-On Customer ServiceDeliver faster, more efficient customer service with AI designed toautomate interactions and scale with your business.Contact Us --- We value your privacyWe use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.Customize Reject All Accept All Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show moreNecessaryAlways ActiveNecessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.Cookiecookieyes-consentDuration1 yearDescriptionCookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.FunctionalFunctional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.No cookies to display.AnalyticsAnalytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.Cookie_gaDuration1 year 1 month 4 daysDescriptionGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.Cookie_ga_*Duration1 year 1 month 4 daysDescriptionGoogle Analytics sets this cookie to store and count page views.PerformancePerformance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.No cookies to display.AdvertisementAdvertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.No cookies to display.UncategorizedOther uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.No cookies to display.Reject All Save My Preferences Accept AllPowered by DEMOVoice AI Agents Experience Voice AI Agents in ActionDiscover how our AI agents manage calls end to end, combining intent understanding, intelligent routing, and automation at scale.Try it nowContext-Aware IntelligenceUnderstands intent in real time, adapts responses dynamically, and ensures smooth escalation to human support without losing context or conversation quality.Agent PeterHi Emma! I´m Peter. Would you like me to block the card now?Natural Voice ExperiencesDelivers natural, well-timed conversations that handle interruptions and respond smoothly, feeling like a real human conversation.Global Voice IntelligenceSupports 100+ languages and handles high call volumes with consistent accuracy, even with accents and noise.Business ImpactMeasurable results driven by Voice AI automation across customer operations.70%request automation30%CSAT increase40%operational cost reductionPowering Real ResultsDiscover how Voice AI Agents can transform your support operations.Contact Us --- ContactConnect to transformDiscover how our agentic platform and AI agents are redefining enterprise operations, delivering secure, governed, and measurable transformation for even the most complex workflows.“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director77%Interaction Success Rate"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product Officer“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director77%Interaction Success Rate"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product Officer“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director77%Interaction Success Rate"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product Officer“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director77%Interaction Success Rate"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product Officer“The impact has been tremendous. Visor.ai provided, with this solution, a doubling of our efficiency, helping the commercial area because we attend many more colleagues than before.”Carla LemosCOM Support Director77%Interaction Success Rate"With Visor.ai, we accelerated our digital transformation process, providing a better customer experience. The reason behind is an intuitive platform, easy to use and adapt according to the needs."Tiago PereiraChief Product OfficerFirst nameLast nameCompany e-mailJob titleNumber of employeesSelect1–5051–200201–500+500Phone number🇺🇸+1MessageSubmit
