Marketrix.ai

Making softwareself supportingOne engine that automates support, QA, how-to content generation and beyondStart for freeBook a demoAI makes you ship 10x faster.But QA and Support are breaking.Traditional testing and support workflows were never built for the speed of modern, AI-assisted development. The faster you move, the wider the gap becomes.Why Marketrix?60%Bugs caught by usersNot by QA—before teams even know.3xSupport ticket spikesAfter every major product release.The QA BottleneckDevelopers ship and move on, leaving founders or small QA teams to manually validate every flow.Fragile AutomationTest cases take days to write and break on every minor UI change.The Reality GapWhat you intended to build rarely matches how users actually behave.The Support FloodEvery new release triggers a wave of "how do I do this?" tickets, overwhelming your team.Repetitive WorkSupport agents spend hours copy-pasting the same answers.Stale DocumentationKnowledge bases are outdated the moment a new feature is deployed.AI That Understands, Adapts, and Acts Inside Your SoftwareUnlike typical AI support that relies on static documentation, Marketrix simulations build a spatial understanding of your product. This means your agents know how things actually work, not just how they are described.Agentic SimulationMarketrix runs intelligent agents that simulate real user behavior across your platform. We deploy diverse personas to autonomously explore every workflow and edge case.New UserOperatorPower UserDecision MakerEvaluatorSupport SeekerExplorerhttps://app.acme.com/dashboardWorkspace OverviewActive Users1,240Pending Invites14 3 ExpiringView AllUser ManagementFilter: PendingActivity ReportTotal Run$42,500.00PendingApprove RunSimulating AccountantSimulating Business OwnerAutonomous Product MappingOur system autonomously constructs a living map of your entire product architecture. It tracks every navigation path and feature relationship in real-time, building a deep contextual understanding that stays perfectly synced with your code.Live Simulation43%Simulating: AdministratorMapping Permissions & SettingsAutomated QA TestingContinuously tests your app's workflows, catching bugs before your users do.Instant Support AnswersResolves user queries instantly with precise, context-aware guidance based on real app usage.Always Up-To-DateRe-simulates on every release. No stale answers for support, no missed bugs for QA.Zero-Setup KnowledgeSkip writing docs and test scripts. We learn directly from the source.Software that supports itself.Marketrix continuously runs agentic simulations to learn every workflow, using that understanding to support users and drive growth automatically.01Self-Operating QAMarketrix QA uses AI agents that behave like real users to test your product. It generates test cases from your requirements or PRDs, then explores real user journeys across your application. The agents run those flows automatically, validate outcomes, and surface issues before they reach production.Read PRDIngest requirementsGenerate TestsCreate user journeysAgent ExploreSimulate real usersSurface IssuesCatch bugs early AnalyzingGuest Checkout FlowInvalid Payment HandlingMobile Responsive Nav Agent ExploringIssue PreventedCheckout button disabled on mobile viewport.Expected: Button is clickableActual: Element obscured by footerLearn More 02Self-Resolving SupportThe ultimate goal of self-supporting software. Marketrix provides autonomous assistance in three modes: Tell Me, Show Me, and Do It For Me.Tell MeChat AssistanceShow MeVisual GuidanceDo It For MeAutonomous ActionTeam Members+ Invite UserClick HereHow do I invite someone?Click the "+ Invite User" button in the top right corner of this page.Agent Executing...Email Addresssarah@example.comSend InviteLearn More 03Self-Driven Walkthrough VideosInstantly generate professional walkthrough videos for any workflow, localized and up-to-date.Auto-Generating WalkthroughClick here to continue01:24Learn More 04UI/UX IntelligenceDeep insights based on real user behavior. Identify friction points and optimize flows.Sim Intelligence1,439 FrictionCheckout Drop-off DetectedSimulations reveal a 40% failure rate at the billing step due to confusing validation.Learn More High-Impact Use CasesMarketrix transforms how you handle QA and support. By continuously simulating your app, our agents catch bugs before users do and provide instant, context-aware help—making your software truly self-supporting.QA AutomationCatch bugs before your users do.Marketrix continuously simulates user journeys across your application, identifying edge cases, broken flows, and UI regressions before every release.Test Coverage100%Release Velocity4x FasterBugs Escaped-90%Learn More Customer SupportAchieve zero-ticket support.Marketrix provides instant, context-aware help to your users, resolving issues before they become support tickets.Ticket deflection60%Resolution TimeInstantCSAT Score+25%Learn More Step 1/3User OnboardingAccelerate user onboarding with interactive guidance.Marketrix acts as a GPS for your software, highlighting elements and guiding users step-by-step through complex workflows.Onboarding Time-70%User Activation+45%Early Churn-30%Learn More Product AdoptionDrive feature adoption and user engagement.Marketrix proactively highlights new features and guides users to value, increasing retention and ROI.Feature Adoption+45%Time to Value2.5x FasterUser Retention+20%Learn More WSO2 CoPilotimportMarketrixfrom'@marketrix/sdk';// Initialize Agentic LayerCoPilot.enableSimulations({mode: 'autonomous',sync: true});New Feature DetectedSimulation updated automaticallyCase Study: WSO2Agentic CoPilot Integration for WSO2 Products.Enhancing onboarding and feature adoption by integrating Marketrix’s Agentic Simulations directly into the existing CoPilot experience.Onboarding Time-50%Feature Adoption+35%Support Load-40%Learn More Discover the Future of QA & SupportMarketrix's Patented Continuous Simulation-Based Spatial Understanding redefines how you build and maintain software - combining autonomous QA testing with real-time, in-flow user assistance and task completion.Read WhitepaperJoin Our Team Get Started TodayLet your software support itself.Start for FreeBook a Demo --- Pricing for intelligent growth.Transparent pricing for teams of all sizes. Start for free, scale with your product.MonthlyAnnualSave 20%50% off on all plans for Y Combinator backed startupsFreeFor teams exploring autonomous product mapping.$0/mo1 connected environmentNumber of distinct web applications or environments you can connect.5 agent runs per monthAutonomous exploration cycles where the agent learns your app structure.100 AI resolutionsIndividual questions or interactions successfully handled by the agent.In-App Assistant WidgetEmbed the AI assistant directly into your product.2 Auto-Generated VideosInstantly generate MP4 walkthroughs for simulated workflows.Basic Regression DetectionAgents automatically detect UI breakages during exploration.Basic Friction InsightsBasic analytics on user behavior and friction points.Start for FreeStarterFor teams automating QA and user support.$299/mo3 connected environmentsConnect multiple environments (e.g., Staging, Dev, Production).25 agent runs per monthMore frequent learning cycles to keep up with weekly releases.10,000 AI resolutionsSufficient for growing user bases with active engagement.Widget / MCP / SlackConnect via Widget, Model Context Protocol (MCP), or Slack.10 Auto-Generated VideosInstantly generate MP4 walkthroughs for any simulated workflow.Advanced Regression DetectionDetailed reporting on UI breakages and regression issues.Advanced Friction InsightsDeep dive into rage clicks, drop-off points, and feature adoption funnels.Get StartedMost PopularGrowthFor scaling products requiring continuous context.$999/mo5 connected environmentsSupport multiple products or complex micro-frontend architectures.100 agent runs per monthDaily simulations to match rapid CI/CD deployment schedules.100,000 AI resolutionsHigh volume capacity for scaling SaaS platforms.Widget / MCP / SlackFull integration suite for external and internal support.25 Auto-Generated VideosInstantly generate MP4 walkthroughs for any simulated workflow.CI/CD Regression PipelinesIntegrate autonomous testing into your deployment pipeline.Full Friction InsightsComprehensive analytics with custom reports and trend analysis.Get StartedEnterpriseCustom infrastructure and dedicated agent fleets.CustomStarts at ~$2.5k/moCustom environments & runsTailored limits to match your organization's scale.Custom AI resolutionsUnlimited or volume-based pricing for prompts.Advanced MCP setupDeep integration with enterprise LLM infrastructure.Custom Video GenerationCustom branded video generation at scale.Custom QA PipelinesDedicated regression suites with custom validation logic.Enterprise BI IntegrationRaw data access, custom dashboards, and BI integration.Private deployment (VPC)On-premise or VPC deployment for strict data residency.SSO & Custom SLAsEnterprise-grade security and guaranteed uptime.Contact SalesFrequently asked questionsEverything you need to know about the product and billing.What are Friction Insights?Beyond support, our agents perform autonomous QA regression testing and competitor analysis. They benchmark your user flows against industry standards and detect friction points (like rage clicks) before users do.What counts as an "agent run"?An agent run is a full product exploration cycle where the Marketrix AI navigates your app, understands user flows, and builds contextual product knowledge. Each run deepens the agent's understanding.Do you offer trials for paid plans?Yes, we offer a 14-day free trial for the Starter and Growth plans so you can experience the full power of Marketrix agents and analytics.What are "AI resolutions"?AI resolutions are individual interactions or queries successfully handled by the Marketrix assistant, such as 'How do I export a report?' or 'Show me how to add a user'.What is MCP integration?Model Context Protocol (MCP) integration allows Marketrix to connect deeply with your LLM infrastructure, sharing context and understanding securely with other AI tools.What happens when I exceed limits?We'll notify you when you're close to your limit. You can choose to upgrade your plan or purchase an add-on pack for additional agent runs to keep your service uninterrupted.What support is included?Email support is included for all plans. Growth and Enterprise plans receive priority support, while Enterprise includes dedicated success managers.Can I host Marketrix on-premise?Yes, VPC and on-premise deployment is available exclusively on the Enterprise plan for organizations with strict data residency and security requirements.Who should I contact for enterprise?You can reach out to our sales team at sales@marketrix.ai or use the 'Contact Sales' button to discuss custom needs, volume discounts, and SLAs.Can I switch plans anytime?Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades are applied at the start of the next billing cycle.Let’s make your software self-supporting together.Start for FreeContact Sales --- Giving AI the context to understand software.We build autonomous agents that continuously explore, map, and test your application—turning fragile workflows into living intelligence for QA and support.The ProblemSoftware moves fast. Understanding it shouldn't be slow.Modern software teams ship continuously. But every time the UI changes, a cascade of manual work follows: QA scripts break, documentation becomes stale, and support teams are left answering questions about interfaces that no longer exist.We realized that static text and rigid code couldn't keep up with dynamic applications. The only way to truly understand software at scale is to interact with it exactly how a user does.We built Marketrix to solve this. By deploying autonomous agents that continuously explore, map, and test your application, we replace fragile scripts and manual updates with living, simulation-based intelligence.A word from the foundersLed by Builders San Francisco, CACombining deep expertise in computer vision, distributed systems, and enterprise software to solve the context gap in modern AI.Irosha de SilvaCofounder & CEOYasith Jayawardana, PhDCofounder & CTOTrusted by Industry LeadersOur VisionIntelligence grounded in interaction.LLMs are incredibly smart, but they are blind to your actual product. They hallucinate answers because they rely on outdated training data or static documentation.We believe the future of AI in the enterprise requires grounding models in reality. By using continuous simulation to map your live application, we give AI the context it needs to be genuinely useful—whether that's finding a bug before production, or guiding a confused user through a complex workflow.Featured InJoin us in building the Simulation Engine.We are looking for exceptional talent to build the future of software interaction.View Open RolesContact Us --- The Context LayerAI Agents That Test Your App.And Guide Your Users.Marketrix deploys autonomous agents that continuously explore your app — catching bugs before release and guiding users after it.Start for Free Book a Demo marketrix.ai/engineAutonomous QAPre-release TestingIntelligent SupportPost-release GuidanceHow do I invite a new team member?I can help with that. I'll guide you to the settings page and show you exactly where to click.Starting visual guide...Agent CoreOne Model. Two Modes.The Fragmentation ProblemTraditional tools treat QA and support as separate silos, leading to duplicated effort and disconnected user experiences.QA Breaks DownTeams ship faster than they can test. Scripts break on minor UI changes. Bugs reach users before QA finds them.The Marketrix SolutionEvery release tested by autonomous agents before it ships. No scripts. No infrastructure. Just point and test.Support Breaks DownUsers get stuck. Tickets pile up. Knowledge bases go stale overnight because they aren't connected to the live product.The Marketrix SolutionUsers guided in real-time with visual overlays. Tell Me. Show Me. Do It For Me. Intelligent Support.Core TechnologyContinuous Product MappingAgents trained on your product, your docs, and your real user workflows. They build a spatial understanding of your software.Knows Your UIBuilds a spatial map of every screen, button, and element. It understands the layout just like a human would.Knows Your UsersExplores different paths, permission levels, and edge cases to ensure every user journey is covered.Knows Your ProductCross-checks live behavior against your documentation to keep everything perfectly in sync.Autonomous QAAgent-Driven Test CasesNo Selenium scripts. No Playwright setup. No QA infrastructure required. Just point the engine at your app.You Provide:App credentials (staging or production)Existing documentation or PRDOptional design filesMarketrix Does the Rest:Discover UIDraft TestsRefine CasesLaunch BrowsersRun FlowsFaster FeedbackResults in minutes, not days — before deployment happensCI IntegrationWebhook triggers and CI events kick off test runs automaticallyPriority ExecutionHigh-impact flows run first so teams get signal fastLess WritingAI generates and maintains test cases so your team doesn't have toIntelligent SupportAgent-Driven Support AutomationFrom product access to intelligent, always-on user support — in four simple steps.1Connect Your AppAgents get secure access2Upload Knowledge BaseFeed docs, videos, FAQs3Agentic SimulationsBuild spatial map of UI4On-Screen GuidanceInstant visual helpThree Modes of SupportTell MeText-based answers — instant, accurate responses drawn from your live knowledge base and product map.Show MeOn-screen visual guidance — step-by-step walkthroughs overlaid directly on your product interface.Do It For MeFull task completion — agents take action on behalf of the user, executing workflows end-to-end.WebMCP EnabledOur widget supports WebMCP — enabling AI agents and tools to interact directly with your product, making Marketrix the support layer for the agentic web.Bridging Engineering & SupportTraditional tools treat QA and support as separate problems. Marketrix unifies them under one continuous context layer.CapabilityTraditional QASelenium, CypressTraditional SupportIntercom, ZendeskMarketrixTest CreationManual scripting requiredNot applicableFully AutonomousMaintenanceBreaks on UI changesManual updates neededSelf-HealingUser GuidanceNot applicableStatic tooltips & articlesLive, Context-AwareTask ExecutionNot applicableNot applicable"Do It For Me" AgentsKnowledge BaseNot applicableOften outdatedSyncs with every releaseReady to unify QA and Support?The same agents that test your product also support your users. Stop doing the same work twice.Start for FreeBook a Demo