Kommunicate 3.0

Trusted by teams who want automation that actually sticksFree GuideThe Ultimate Guide to AI in Customer ServiceLearn how leading organizations are cutting support costs by 60% and resolving tickets 3x faster — using AI that actually works.10k+Global downloads600%ROI in 90 days3XFaster resolution85%CSAT improvementGet the Free GuideTrustTrusted by AI-First Customer Service TeamsKommunicate is a no-code customer service automation platform loved for its ease-of-use and scalability One Platform. Every Channel. Zero Lock-In.Live across Web, WhatsApp, Email, Apps with a unified AI agent experienceHuman handoff built-in, not bolted on, for reliable customer supportWorks with OpenAI, Anthropic, Gemini & more to power each AI agentNo long implementations. No AI agent lock-inAI promised to reduce support load. Instead, it created new problems.Support leaders today are stuck between:AI Agents that sound smart but break on edge casesEnterprise tools that take months to deploy“AI-first” platforms that ignore human workflowsTeams afraid to trust automation fully in customer supportThe result?Automation gets turned off. Tickets come back. Churn follows.The problem isn't automation. ‍The problem is uncontrolled automation powered by an unmanaged AI AgentMost tools force you to choose between:Speed or safetyEither you provide instant answers or ensure safe and accurate resolution is provided by an AI agentAI or humansAI fails to route queries to specialized teams, create confusion, and delay the response for the customers in real-world customer support.Automation or CXDeploy fully automated support system without any human involvement but compromise on customer experience and long-term customer support quality.Kommunicate brings AI and humans together with a controllable AI agent.Automation without anxietyKommunicate is built for teams that wantImmediate workload reduction using an AI agentClear visibility into AI agent behaviorSeamless human handoff within customer support workflowsGradual, controllable automation driven by each AI agentYou decide what AI handles.You decide when human step in.Nothing breaks quietly in the background of your customer support stack.How it worksGo Live FastTrain your AI agent using your website, help docs, or FAQs. Deploy across web, WhatsApp, apps, and email - without engineering cycles.Automate the safe stuffHandle repetitive, high-volume questions instantly with an AI agent. AI answers confidently where it’s trained - and stops where it’s not.Handoff when it mattersComplex, emotional, or edge-case conversations move smoothly to humans, with full context intact from the AI agent.Improve with confidenceSee what AI handles, where it escalates, and how customers respond - in real time across your customer support operation.Built for real support teams,not demosGet StartedTalk to SalesFast time-to-valueBe live in days, not months with an AI agent ready for production.Human + AI by designHandoff is native, not an afterthought in customer support.Control-first AIRules, routing, and visibility - no black boxes for your AI agent.Model-agnosticUse OpenAI, Anthropic, Gemini, or your existing bots. No AI agent lock-in.Omnichannel, actually unifiedOne platform for web, WhatsApp, mobile apps, and email powered by a single AI agent layer.Kommunicate is ideal if you:Support customers across multiple channels using an AI agentWant to reduce tickets without risking CX in customer supportNeed automation that your team trustsCan’t afford long implementations or surprise failuresKommunicate is not for teams that are:Looking for fully autonomous AI with zero human involvementTreating support as an experiment instead of an operationTeams using Kommunicate typically see:Faster first responsesLower repetitive ticket volumeStable or improved CSATFaster rollout compared to enterprise toolsNo magic numbers.No inflated promised.Just operational improvement you can measure in customer support.See What Our Customers Have to Say"With Kommunicate, we automated student support and achieved a CSAT of 8.33"8.33CSAT AchievedRead Case StudyLindsey BakerDirector of the Center for Learning and Teaching"We automated 90% of repeated incoming queries with Kommunicate90%Queries AutomatedRead Case StudyCarlos De Lieto VollaroCustomer Experience Manager"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."25%Reduced WorkloadRead Case StudyRyan TapfumanneyiSenior Software Engineer"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."40%Increase in CSATRead Case StudyMushra HartleyHead of OperationsStart Small. Prove Value. Scale SafelyYou don’t need to bet your entire support operation on AI. Start with the conversations that are safe to automate using an AI agent.Expand as confidence grows.Get StartedSee a Live Demo*Subscribe to our newsletterThank you! Your submission has been received!Oops! Something went wrong while submitting the form.ProductGenerative AI ChatbotVoice AIAI Email TicketingAI Chatbot BuilderFAQ ChatbotLive ChatOpenAI IntegrationGoogle Gemini IntegratonAnthropic IntegrationChatbot FeaturesIndustriesHealthare AI ChatbotEcommerce AI ChatbotEducaton AI ChatbotBanking AI ChatbotGaming AI ChatbotTravel AI ChatbotIntegrationsWhatsapp Chatbot IntegrationZendesk Chatbot IntegrationWordpress Chatbot IntegrationAndroid Chatbot SDKiOS Chatbot SDKFacebook Chatbot IntegrationInstagram Chatbot IntegrationAll Other IntegrationsRESOURCESChatbot TemplatesCase StudiesWhitepapersAI Customer Service GuideChatbot GuideVideosKnowledge HubComparisonsROI CalculatorBlogsGlossaryCompanyAbout UsPricingContact UsAffiliate ProgramPartner ProgramMediaHelp CenterTrust CenterAPI StatusArabic AI ChatbotSpanish AI ChatbotHindi AI ChatbotFrench AI ChatbotGerman AI ChatbotPortuguese AI ChatbotItalian AI ChatbotSwedish AI ChatbotRussian AI Chatbot© Kommunicate 2026T&CPrivacy PolicyCareerSLADPASitemapInstantly create your AI chatbot - enter your URL, no sign-up. Try now! --- Instantly create your AI chatbot - enter your URL, no sign-up. Try now!Pricing that helps you grow your confidence with AIStart safe, scale selectively, and operate with confidence.30-day free trial on all plans • No credit card requiredMonthly billingAnnual billingSave 20%StarterFor startups and teams introducing trusted automation$40/monthBilled monthly.Get started1 AI agent included (add more for $20/mo)1 team member included (add more for $20/mo)250 conversations/month (~10K messages)Channels: Web, Mobile Apps, WhatsApp, Telegram, InstagramAI Email Automation3-month chat historyAdditional conversations: $15/1,000Live chat and email supportProfessionalPopularFor growing teams ready to scale automation with control$200/monthBilled monthly.Get started2 AI agents included (add extra for $30/mo)3 team members included (add extra for $30/mo)2,000 conversations/month (~80K messages)Zendesk, Freshdesk & Google Analytics integrationPhone Call AI1-year chat historyAdditional conversations: $10/1,000AI Summary, Auto-resolve tickets, Agent AssistCampaign MessagingAPI & Webhooks accessPriority supportEnterpriseFor large organizations running AI as a core support layerContact SalesBilled monthly.Talk to SalesCustom number of AI agents & seatsDiscounted conversation/message pricingSalesforce, HubSpot, Zapier integrationsDedicated account managerSLA-backed supportAdvanced analytics & insightsSSO & identity managementCustom features & integrationsRemove Kommunicate brandingStarterFor startups and teams introducing trusted automation$34/monthBilled yearly.Get started1 AI agent included (add more for $20/mo)1 team member included (add more for $20/mo)250 conversations/month (~10K messages)Channels: Web, Mobile Apps, WhatsApp, Telegram, InstagramAI Email Automation3-month chat historyAdditional conversations: $15/1,000Live chat and email supportProfessionalPopularFor growing teams ready to scale automation with control$167/monthBilled yearly.Get started2 AI agents included (add extra for $30/mo)3 team members included (add extra for $30/mo)2,500 conversations/month (~80K messages)Zendesk, Freshdesk & Google Analytics integrationPhone Call AI1-year chat historyAdditional conversations: $10/1,000AI Summary, Auto-resolve tickets, Agent AssistCampaign MessagingAPI & Webhooks accessPriority supportEnterpriseFor large organizations running AI as a core support layerContact SalesBilled yearly.Talk to SalesCustom number of AI agents & seatsDiscounted conversation/message pricingSalesforce, HubSpot, Zapier integrationsDedicated account managerSLA-backed supportAdvanced analytics & insightsSSO & identity managementCustom features & integrationsRemove Kommunicate brandingCompare PlanStarterGet StartedProfessionalGet StartedEnterpriseContact SalesKey FeaturesAI agent included12CustomTeam members13 CustomConversations included2502,500CustomChat history3 months1 yearCustomIntegrationsCoreCRM + AnalyticsFull ecosystemPriority support-YesSLAGovernance & ControlsBasicStandardAdvancedBranding removal--CustomCustom features3 months1 yearCustomNot sure which plan to choose?AI automation doesn’t have to start everywhere at once.We recommend:Starter for safe initial ROI and proof of conceptProfessional after you’ve seen stable automation with humans in the loopEnterprise when automation is mission-critical and governed at scaleYou can upgrade at any time - confidence grows with usage, not pressure.SupportFrequently asked questionsEverything you need to know about Kommunicate's pricingWhat does “conversation” mean?A conversation includes all messages exchanged in a session. If your AI resolves frequent questions, your team saves real time.Can I try before I buy?Yes - all plans include a 30-day free trial so you can build, deploy, and observe AI behavior in your own workflows.Can I add more agents or team members?Absolutely - both AI agents and human seats can be scaled as your needs evolve.What if AI doesn’t perform well initially?Kommunicate’s philosophy is to start safe - you always have visibility and human escalation from day one, and you can expand automation responsibly.How do I know which plan to start with?If you’re new to AI in support, start with Start Safe. You can always expand once you see stable results.Do I need to automate everything to justify the cost?No. Many teams see ROI by automating a small subset of conversations well.Can we upgrade later?Yes - upgrades reflect maturity, not pressure.What if AI doesn’t perform well in our use case?That’s exactly why human handoff and visibility are built in from day one.Trusted by teams who want automation that actually sticksStart Small. Prove Value. Scale SafelyYou don’t need to bet your entire support operation on AI. Start with the conversations that are safe to automate using an AI agent.Expand as confidence grows.Get StartedSee a Live Demo*Subscribe to our newsletterThank you! Your submission has been received!Oops! Something went wrong while submitting the form.ProductGenerative AI ChatbotVoice AIAI Email TicketingAI Chatbot BuilderFAQ ChatbotLive ChatOpenAI IntegrationGoogle Gemini IntegratonAnthropic IntegrationChatbot FeaturesIndustriesHealthare AI ChatbotEcommerce AI ChatbotEducaton AI ChatbotBanking AI ChatbotGaming AI ChatbotTravel AI ChatbotIntegrationsWhatsapp Chatbot IntegrationZendesk Chatbot IntegrationWordpress Chatbot IntegrationAndroid Chatbot SDKiOS Chatbot SDKFacebook Chatbot IntegrationInstagram Chatbot IntegrationAll Other IntegrationsRESOURCESChatbot TemplatesCase StudiesWhitepapersAI Customer Service GuideChatbot GuideVideosKnowledge HubComparisonsROI CalculatorBlogsGlossaryCompanyAbout UsPricingContact UsAffiliate ProgramPartner ProgramMediaHelp CenterTrust CenterAPI StatusArabic AI ChatbotSpanish AI ChatbotHindi AI ChatbotFrench AI ChatbotGerman AI ChatbotPortuguese AI ChatbotItalian AI ChatbotSwedish AI ChatbotRussian AI Chatbot© Kommunicate 2026T&CPrivacy PolicyCareerSLADPASitemap --- Instantly create your AI chatbot - enter your URL, no sign-up. Try now!Features for AI-First Customer Service TeamsAI-powered features for customer service teams to efficiently resolve customer queries, ensuring seamless support across all channelsTrusted by enterprises and fast growing startups across the globeAI Agent & Bot FeaturesNo-Code AI Agent BuilderBuild a customer service AI agent with no prior knowledge of codingLatest AI ModelsBuild AI agent with the latest models from OpenAI, Anthropic, Gemini, IBM Watson, Amazon Lex, and DialogflowMultisource Generative AnswersFetch answers from multiple knowledge sources (articles, PDFs, webpages) for more complete responsesAI-Driven SuggestionsGet proactive recommendations on gaps or improvements with AIEmpathetic SupportDeliver context-aware responses that detect customer frustration or delight, while maintaining your brand voice.AI Agent TrainingSet clear objectives and guardrails for your AI agent. Define its purpose and ensure it avoids responding to off-brand questions.Configurable Escalation RulesAutomatically route queries from the AI agent to support agents based on customer status, query content, and sentimentContinuous OptimizationLearn from ongoing conversations to refine AI agent behavior and answersSession ContinuityAgent remains available anytime and picks up seamlessly after interruptionsOmnichannel and IntegrationsOmnichannel DeploymentBuild your AI agent once and deploy it across chat, email, messaging apps, and voice channels without duplicating effortUnified logic across web, messaging apps, in-app, email, and voiceDeliver consistent, on-brand support across all channels simultaneouslySupport customers 24/7, 365 days a year—on the channels they use mostWebsite & CMS IntegrationsEasily embed your chatbot on any website or CMS using our lightweight JavaScript plugin and native extensions.Lightweight JavaScript plugin for any websiteWorks with WordPress, Shopify, Webflow, Wix, SquarespaceFully customizable widget, no-coding requiredMobile & Cross-Platform SDKsAdd chat to your mobile or hybrid apps with our powerful SDKs—native and cross-platform included.Native SDKs for iOS & AndroidHybrid SDKs for Flutter, React Native, Ionic & CordovaPush notifications and full UI controlAPIs & Webhooks for Custom WorkflowsExtend and automate your workflows using Kommunicate's robust API suite and real-time webhooks.Pull product, order, or customer data in real-timeEnable advanced handoffs, ticketing, and custom flowsEnterprise-ready scalabilityConversation Management FeaturesSmart RoutingAutomatically assign chats to AI or agents using manual or rules-based routing.Auto-Resolve Dormant ChatsReduce backlog by auto-resolving inactive or low-priority conversations.Bot-to-Human HandoffSeamlessly escalate complex queries to live agents when needed.Custom Away MessagesStay responsive even after hours with configurable away messages.Role-Based AccessAssign custom roles and permissions to manage agent responsibilities.Quick RepliesRespond instantly to FAQs with saved, one-click responses.Conversation TagsOrganize and filter chats using smart tags and categories.Internal NotesAdd private notes to chats to assist other agents with context.Fallback Email AlertsGet notified via email when a message is missed or alert the user.Chat TranscriptsAutomatically send full conversation transcripts to users and teammates.Push NotificationsEnable real-time alerts for new messages on web or mobile.Waiting QueueDisplay and manage queued chats in real-time to optimize agent response.Analytics & InsightsAI-Powered Summaries & InsightsEmpower agents with instant context and strategic insights.AI-generated conversation summaries for quick contextSingle-prompt insights to uncover what’s workingIdentify gaps, blockers, and top-performing flowsReal-Time Monitoring DashboardGet full visibility into support performance with a unified dashboard.Track CSAT, response times, resolution time, and agent activityMonitor agent login, away time, and availability statusVisual KPIs for AI and human agents in one placeCustomization & Enterprise-Ready FeaturesBrand ToneCraft AI responses that reflect your unique brand voice and style.Custom Agent AppearancePersonalize your chatbot’s look with logos, themes, and brand colors.Voice & Tone ControlFine-tune your AI’s tone—from professional to friendly—for every use case.Rich MessagingDelight users with carousels, buttons, and interactive chat templates.Quick Action ButtonsGuide users quickly with clickable options inside the conversation.Card CarouselsShowcase multiple offerings or products in an easy scroll format.Pre-chat Lead FormCapture user info like email or phone before the chat begins.File Upload SupportLet users share files, screenshots, or documents directly in chat.In-chat FAQ AccessEnable users to find help instantly with a built-in FAQ browser.Multilingual SupportSupport 120+ languages out-of-the-box with no manual training needed.Dynamic TranslationChat in real-time with customers—automatic translations included.Dedicated Account ManagerGet expert help with onboarding, proactive support, and regular check-ins.Integrate Kommunicate AI Agent With Your Support StackMessagingAI & NLP ModelsTicketingWebsite & CMSMobile Apps & EcomExplore IntegrationsStart Small. Prove Value. Scale SafelyYou don’t need to bet your entire support operation on AI. Start with the conversations that are safe to automate using an AI agent.Expand as confidence grows.Get StartedSee a Live Demo*Subscribe to our newsletterThank you! Your submission has been received!Oops! Something went wrong while submitting the form.ProductGenerative AI ChatbotVoice AIAI Email TicketingAI Chatbot BuilderFAQ ChatbotLive ChatOpenAI IntegrationGoogle Gemini IntegratonAnthropic IntegrationChatbot FeaturesIndustriesHealthare AI ChatbotEcommerce AI ChatbotEducaton AI ChatbotBanking AI ChatbotGaming AI ChatbotTravel AI ChatbotIntegrationsWhatsapp Chatbot IntegrationZendesk Chatbot IntegrationWordpress Chatbot IntegrationAndroid Chatbot SDKiOS Chatbot SDKFacebook Chatbot IntegrationInstagram Chatbot IntegrationAll Other IntegrationsRESOURCESChatbot TemplatesCase StudiesWhitepapersAI Customer Service GuideChatbot GuideVideosKnowledge HubComparisonsROI CalculatorBlogsGlossaryCompanyAbout UsPricingContact UsAffiliate ProgramPartner ProgramMediaHelp CenterTrust CenterAPI StatusArabic AI ChatbotSpanish AI ChatbotHindi AI ChatbotFrench AI ChatbotGerman AI ChatbotPortuguese AI ChatbotItalian AI ChatbotSwedish AI ChatbotRussian AI Chatbot© Kommunicate 2026T&CPrivacy PolicyCareerSLADPASitemap --- Instantly create your AI chatbot- enter your URL, no sign-up. Try now! Become a Partner with Kommunicate Partner with the best AI Chatbot Platform in the industry and grow your business Book a Demo Brand who trust us, witnessed growth in customer conversation by 11X with 80% faster resolution. Join us for rewarding Partner journey Grow Your Business Expand your product portfolio with the best-in-class AI solution for customer service, marketing, and sales to help your customers maximize efficiency. Promote & Be a Technology Leader Establish yourself as the expert in conversational AI landscape and drive higher value for your customers. Recurring Referral Commission Earn recurring referral commissions and add a new revenue streams for your business. Book a Demo Technology Partners Kommunicate's Technology Partner program is best suited for software & technology solution providers that help their customers develop best-in-class customer experience and customer support solutions. Program benefits Access to API documentation Comprehensive Training & Support for integration Enhanced Customization Early access to new products and features Dedicated Partner Account Manager Reseller Partners This partner program is perfect for the tech vendors who offer different tools & solutions that can help their customers transform their customer service through the process and technological innovation These partners will act as Kommunicate's representatives and will drive joint go-to-market activities. Program benefits Attractive Commission Model Comprehensive Training 24x7 Partner Support Access to new products and features Dedicated Partner Account Manager Affiliate Partners Partners interested in earning attractive commissions by referring their audience to purchase Kommunicate's solution can opt for this partner program. This program is perfect for agencies, advisors, consultants, and influencers with eCommerce, FinTech, or SaaS clients. Program benefits Free to Join Recurring referral commission No limit on the commissions you can earn 24x7 Partner Support Know More Connect with your favorite services and apps See all integrations Simón García COO, BotsLovers The first thing that attracted us to work with this tool is how it complements chatbots and its easy integration with other chatbot platforms such as Dialogflow. But that's where it all begins. It is also a reliable environment, which is very important for us to provide confidence to our customers. Jorge Esteban Cisneros CEO, B4B Company When we began to build chatbots, we needed to show options like buttons, forms, images. The cost of developing our own system was very high. We found Kommunicate and the experience fantastic, the support team is available, and the options to make better chatbots are very useful. Kommunicate’s Partners Directory Botslovers A specialist in the creation and development of ChatBots with Artificial Intelligence. They are recognized as one of the 5 best bot companies in Spain. www.botslovers.com hola@botslovers.com Latam Digital Marketing A group of creative, marketers, engineers and entrepreneurs with the objective to drive digital transformation. They are the #1 Google Partner agency in the region. www.latamdigitalmarketing.com ldm@latamdigitalmarketing.com FreshLime Creators of the next-generation customer engagement platform for locally-focused businesses.A platform that gathers data to increase customer spend and frequency. www.freshlime.com sales@freshlime.com B4B Company A Colombia based company that helps business with new-age digital transformation. B4BCompany specializes in AI-based chatbots and RPAs. b4bcompany.com sales@b4bcompany.com 25M+ Queries Handled 1M+ Bots Created 50K+ Apps 10K+ Customers Frequently Asked Questions Who can become Kommunicate’s Partner? Any legitimate business or a business consultant with a website can join the partnership program. Our onboarding team reviews the application and connects back for further discussions. I want to refer customers but don’t wish to sign up for the partnership’s program? We do have an affiliate program as well, you can join the same here. When are partner commissions paid? All commissions are processed monthly and paid within 30-45 days. Who should I contact for any questions? You can always reach out to partners@kommunicate.io for any queries or issues. How can I access Kommunciate’s marketing material and also use them for connections? We reach out to our partners with the list of documents we have during our onboarding and later our partnership managers keep sharing them with you or your team. Use of cookies This website uses Cookies to enhance your overall website experience. Accept