kapture-cx

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Try Now Gartner Peer Insights Customers’ Choice 2025 Agentic AI Platform for Customer Experience, Built for EnterpriseEmpower your customers, agents & business with an AI-first platform powered by intelligent AI Agents to tackle your industry challenges, drive decisions autonomously, and orchestrate with humans & AI for end-to-end automation – creating futuristic experiences, effortlessly.Request Demo Your browser does not support the video tag. Trusted by 1000+ Enterprises ProductsEverything You Need to Fully Automate Customer Support in One PlatformDon’t just take our word for it. We’ll let the product do the talking. Self-Serve Agent Suite Insights Employee Experience AI Agents Trained on 1B+ Minutes of Real Conversations Put AI Agents in front of every channel – customers get instant, accurate help; humans only step in when it matters. Explore Self-Service AI Agents for Voice Support Learn More Low-latency voice agents that resolve routine calls, verify identity, and complete requests for both inbound and outbound. AI Agents for Non-Voice Support Learn More Automate fast, accurate, empathetic support on Email, WhatsApp, Instagram, Facebook, and more—with smooth human handoff. Observability Platform Learn More Trace every agent interaction end-to-end, watch live outcomes, and step in when needed—all in one view. Give Agents Superpowers, Not More Tabs A unified console with AI Agents and automation – shrinks handle time, lifts FCR, and kills busywork. Explore Agent Suite Advanced Ticketing Learn More Auto-classify, dedupe, and route with intents and SLAs; Customer 360 keeps context so queues move fast. AI Agents for Support Teams Learn More Real-time guidance, next-best actions, one-click knowledge, and workflow automation to resolve accurately—faster. Reports & Analytics Learn More Real-time dashboards and drill-downs that tie every interaction to outcomes and reveal where to improve next. See What’s Working. Fix What Isn’t. Quality, intelligence, and feedback that turn conversations into product and process improvements Explore Insights AI Agents for Quality Audits Learn More Score 100% of interactions for accuracy, compliance, and empathy—then auto-coach with evidence. Conversation Intelligence Learn More Surface intents, broken journeys, and product issues to understand customers and prioritize what to automate next. GenAI Surveys & Feedback Management Learn More Trigger contextual surveys, summarize verbatims, and auto-open tasks to close the loop. Support Your Team Like You Support Your Customers AI Agents and a modern service desk that resolve HR and IT requests fast – without Slack-swivel. Explore EX AI Agents for Employee Experience Learn More Answers policies, resets access, kicks off workflows, and drafts docs—so teams move faster and focus deeper. Service Desk Learn More Unify internal support across HR/IT with smart intake, routing, self-service, and rapid resolutions to keep employees productive. Workspaces Learn More One hub for chats, files, and tasks; collaborate naturally, automate the busywork, and stay locked on high-impact work. Agentic AITrained on real human conversations, our AI Agents understand nuance and empathy – so they connect, decide, and act with accuracy.Explore AccoladesLoved by Customers,Celebrated by ExpertsHere’s how industry leaders and peers recognize our commitment to delivering exceptional solutions. ‹›IntegrationsYour systems. Our AI. One flow.Kapture snaps into the tools you already run – channels, data, and back-office systems – so AI Agents & automation can resolve issues and trigger actions anywhere while your teams keep full visibility and control. TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Over the past 3 years, Kapture CX has really helped us stand out with better CX. We are using Kapture to improve our response time for warranty claims and a few other high-impact service requests by 60%. Kapture CX has been nothing short of inspirational.” Stanley Black & Decker Read the full story here 50% Reduction in TAT 17% CSAT Boost TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “My rating for Kapture would be a 10, for what it brings to the table in terms of data points, its strong support system, and the people I interact with are incredibly humble and sweet, which makes a real difference. If I had to describe my experience with Kapture in one word, it would be reliable. In fact, I’d say outstandingly reliable!” Rajiv Ravindran Head-Customer Success Namma Yatri 91% First Call Resolution 48% Reduction in AHT TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Kapture’s has been instrumental in Tata 1mg’s growth. They tailored the platform to our needs, provided a dedicated support manager, and equipped us with Agentic AI features that made a real difference in delivering faster, smarter CX at scale.” Anubhav Mehrotra VP-Customer Experience, Tata 1mg Read the full story here 72% First Call Resolution 91% Agent Utilization TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Over the past 7 years, the experience with Kapture CX has been nothing short of fantastic. They stand out because they deep dived into our problem. Apart from their flagship solutions that work spectacularly, they also focussed on innovating our overall CX with Agentic AI. My favourite part is that they offer 24/7 support, even after implementation.” Rohil Ahmed Head-CS Product & Technology BigBasket 22% CSAT Improvement 98% AI Resolution Rate TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Over the past 3 years, Kapture CX has really helped us stand out with better CX. We are using Kapture to improve our response time for warranty claims and a few other high-impact service requests by 60%. Kapture CX has been nothing short of inspirational.” Stanley Black & Decker Read the full story here 50% Reduction in TAT 17% CSAT Boost TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “My rating for Kapture would be a 10, for what it brings to the table in terms of data points, its strong support system, and the people I interact with are incredibly humble and sweet, which makes a real difference. If I had to describe my experience with Kapture in one word, it would be reliable. In fact, I’d say outstandingly reliable!” Rajiv Ravindran Head-Customer Success Namma Yatri 91% First Call Resolution 48% Reduction in AHT TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Kapture’s has been instrumental in Tata 1mg’s growth. They tailored the platform to our needs, provided a dedicated support manager, and equipped us with Agentic AI features that made a real difference in delivering faster, smarter CX at scale.” Anubhav Mehrotra VP-Customer Experience, Tata 1mg Read the full story here 72% First Call Resolution 91% Agent Utilization TESTIMONIALS What Enterprises Like Yours Achieve With Kapture Hear from industry leaders about the impact of our platform in delivering seamless experiences and driving success. “Over the past 7 years, the experience with Kapture CX has been nothing short of fantastic. They stand out because they deep dived into our problem. Apart from their flagship solutions that work spectacularly, they also focussed on innovating our overall CX with Agentic AI. My favourite part is that they offer 24/7 support, even after implementation.” Rohil Ahmed Head-CS Product & Technology BigBasket 22% CSAT Improvement 98% AI Resolution Rate Security & ComplianceSecure by design. Enterprise-grade.End-to-end encryption, least-privilege access, continuous testing, and independent certifications.See Kapture working for you.Get a 30-minute demo tailored to your industry and stack. We’ll map your top intents, show live AI Agents, and quantify impact on AHT, FCR, and deflection – no fluff.Personalized Demo × Are We Really Ready for Autonomous CX? Find out how CX leaders are preparing for this shift, the opportunities, challenges, and what real readiness looks like across organizations. Learn More FeaturesAI Voice BotsConversational AI ChatbotsInstagram ChatbotsWhatsApp ChatbotsEmail BotsFacebook ChatbotsBots by KaptureGenAI Knowledge BaseOmnichannel ExperienceSmart Ticket RoutingAgent Co-pilotAgent AssistAdvanced TicketingFrontlineAuto QAReports & AnalyticsLive ChatLMSCustomer 360AI Voice AgentsIndustriesBFSIRetailTravelDigital NativeEnergy & UtilitiesConsumer DurablesUse CasesHelpdesk Management SystemContact Center SoftwareInternal TicketingAI Ticket Management SystemCustomer Experience PlatformEmail Ticketing SystemAI Agents for Customer SupportCompareZendesk vs KaptureSalesforce vs KaptureFreshdesk vs KaptureResourcesBlogsCase StudiesKnowledge HubIntegrationsNewsroomTechbytes @ KaptureAPI DocumentationCompanyAbout UsCareersPricingResourcesSupportContact UsTrust CenterCompany+1(415) 319-8777 (USA)+1800-212-797979 (India)+62 821-1098-4343 (Indonesia)enquiries@kapture.cxCopyright © 2025 Kapture CX.Terms & ConditionsPrivacy PolicyCookies Request a Demo --- A Pricing Plan That’s Fl Our modular platform adapts to all your needs. You pay only for what you use – with pricing shaped by product, users, interaction volumes, and AI features you add on. Talk to our team today and get your custom quote. Request Pricing × Get Your Custom Quote Now We’ll analyze your needs and send you a tailored plan that delivers maximum value for your business. Full Name * Work Email * Phone * Select your country Company * Lead Source –None– Partner Employee Referral External Referral Kapture Market Research Kapture Inside Sales Kapture Sales Other Inbound Leave this field empty: Trusted by 1000+ global enterprises The Price Is RightHow Our Pricing WorksNo bloated bundles and no hidden costs. It is shaped by the features you choose, the add-ons you want, and the teams you bring on board.ModularPick and pay for only the capabilities you actually use.ScalableStart small and grow seamlessly as your teams, customers, and goals expand.Deep CustomizationsSolutions tailored to your sector’s unique workflows and business needs. Deep CustomizationsSolutions tailored to your sector’s unique workflows and business needs.ScalableStart small and grow seamlessly as your teams, customers, and goals expand.Transparent & PredictableClear breakdowns, upfront estimates, and no surprise charges – ever.The Total Value Impact of KaptureYou may have different requirements than others, but we can assure you value by choosing Kapture. Find out how by downloading this practical ROI, TCO & savings model. 225% 3-Year ROI Payback in 8–9 monthsGet ROI ModelProduct SuiteAI-First Products That Deliver Tangible ValueEvery product is built to create measurable impact where it matters most – your bottom line. Self-Serve Agent Suite Insights Employee Experience Instant Customer Happiness.Delivered Effortlessly. AI Agents resolve queries with high personalization, instantly, in any channel, with no agent dependency – so you scale support, not headcount. Solutions : AI Agents for Voice Support Observability Platform AI Agents for Non-Voice Support Multilingual 24×7 Support Email Support Call Support Instagram Support WhatsApp Support X Support Facebook Support Request Pricing The AI-First Service Suite To Deliver Unmatched CX One workspace for every support channel. AI Agents help route, answer, and execute tasks – while your support team focuses on high-value tasks. Solutions : Advanced Ticketing  Reports & Analytics AI Agents for Support Team 1000+ API Integration Advanced Analytics Dashboard Knowledge Base Smart Ticket Routing Side Conversations AI Ticket Summary Profanity Detection Request Pricing Turn Every Conversation & Feedback into Actionable Insights AI Agents audits calls, chats, and surveys – turning them into instant action plans that lift support team performance and customer experiences. Solutions : AI Agents for Quality Audits Conversational Intelligence GenAI Surveys & Feedback Management Real-Time Skill Coaching Instant KPI & Sentiment Scoring Root-Cause Analytics Predictive & Prescriptive Insights Request Pricing Reinvent How Your TeamFunctions With KaptureEmployee Experience AI automates cross-platform tasks, unifies work in one place, resolves HR & IT requests in seconds, and frees teams for high-impact work. Solutions : AI Agents for Employee Experience Workspaces Service Desk Request Pricing Value GainedReal Results. Real Impact.Our customers don’t just get a platform – they get measurable business outcomes that pay forthemselves many times over.Kapture’s has been instrumental in Tata 1mg’s growth. They tailored the platform to our needs, provided a dedicated support manager, and equipped us with Agentic AI features that made a real difference in delivering faster, smarter CX at scale.Anubhav MehrotraVP-Customer Experience at Tata 1MGSee the ROIBefore You InvestDownload our guide Quantifying CX to discover how much value Kapture can bring to your business and how leading enterprises turn customer experiences into measurable growth.Download ROI GuideFaster ResolutionsAutomated workflows and AI agents slash response times, resolving customer requests in seconds, instead of hours.Lower Operational CostsUtilize AI to optimize resource use, eliminate redundancy, and scale without scaling headcount.Higher CSAT ScoresDeliver proactive, personalized experiences that keep customers coming back. Enterprise Value ThatGoes Beyond the Price TagOur pricing isn’t just competitive – it’s built to reduce total cost of ownership, accelerate ROI, and deliver lasting performance gains. That’s why leading enterprises see it as a strategic advantage, not just a line itemConsolidation SavingsCut costs and complexity by replacing multiple vendors and tools with one integrated AI platform.Faster Time-to-ValueGet fully onboarded and see measurable impact in weeks, not months.Long-Term PartnershipBenefit from continuous optimization, training, and dedicated success management – without extra consulting fees.Frequently Asked QuestionsExplore our frequently asked questions to learn more about Kapture’s AI Agent features, security, integration capabilities, and more. Are there any upfront costs or hidden fees with Kapture? No. Kapture’s pricing is fully transparent with no hidden fees. You only pay for the products, users, interactions, and AI features you choose. How does Kapture’s pricing model work? Kapture follows a modular pricing model. Costs are shaped by the number of users, interaction volumes, AI modules, and add-ons you select. Does Kapture charge per agent, per interaction, or both? Enterprises can choose agent-based, interaction-based, or hybrid pricing depending on the product that they choose and their support setup. Can I upgrade or downgrade my Kapture plan anytime? Yes. You can add or remove users, channels, or AI features at any time, and your pricing adjusts accordingly. However, refunds are not applicable for downgrades or cancellations. How long are Kapture contracts? Kapture offers flexible contracts for enterprises. Options include annual and multi-year agreements with predictable pricing. Does Kapture integrate with my existing systems? Yes. Kapture integrates with 1000+ APIs, CRM, ERP, and communication tools. Most integrations are included in pricing. What support and success packages come with Kapture’s pricing plans? All enterprises receive onboarding assistance, training, and a dedicated success manager who will be available 24/7. How quickly can enterprises see ROI with Kapture? Most enterprises achieve ROI within 3–6 months through reduced costs, faster resolutions, and higher customer satisfaction scores. Can Kapture scale as my business grows? Yes. Kapture is designed to scale predictably as you add more agents, expand interactions, or adopt new AI modules. Does Kapture offer global pricing models? Yes. Kapture supports multi-currency billing and compliance-ready contracts for enterprises across regions. How secure is my data with Kapture? Kapture follows enterprise-grade security and compliance standards to keep your data safe and accessible only to you. Am I eligible for discounts? Volume-based discounts and multi-year commitments are available for large enterprises. How can I get a custom pricing quote from Kapture? You can request pricing directly on our website. Provide details on team size, interactions, and AI needs, and we’ll send you a tailored plan. Click here to know more. Your Plan. Your Value. Your Growth.Your business is different – and the pricing should reflect that.Let’s build a plan that matches your goals, maximizes ROI, and scales with your success.Request Custom Pricing × The Total Value Impact of Kapture We’ll analyze your needs and send you a tailored plan that delivers maximum value for your business. Name* Work Email* Phone* Select your country Company* Lead Source –None– Partner Employee Referral External Referral Kapture Market Research Kapture Inside Sales Kapture Sales Other Inbound Leave this field empty: Trusted by Tata 1mg to streamline & scale CX Read the full story here → × FeaturesAI Voice BotsConversational AI ChatbotsInstagram ChatbotsWhatsApp ChatbotsEmail BotsFacebook ChatbotsBots by KaptureGenAI Knowledge BaseOmnichannel ExperienceSmart Ticket RoutingAgent Co-pilotAgent AssistAdvanced TicketingFrontlineAuto QAReports & AnalyticsLive ChatLMSCustomer 360AI Voice AgentsIndustriesBFSIRetailTravelDigital NativeEnergy & UtilitiesConsumer DurablesUse CasesHelpdesk Management SystemContact Center SoftwareInternal TicketingAI Ticket Management SystemCustomer Experience PlatformEmail Ticketing SystemAI Agents for Customer SupportCompareZendesk vs KaptureSalesforce vs KaptureFreshdesk vs KaptureResourcesBlogsCase StudiesKnowledge HubIntegrationsNewsroomTechbytes @ KaptureAPI DocumentationCompanyAbout UsCareersPricingResourcesSupportContact UsTrust CenterCompany+1(415) 319-8777 (USA)+1800-212-797979 (India)+62 821-1098-4343 (Indonesia)enquiries@kapture.cxCopyright © 2025 Kapture CX.Terms & ConditionsPrivacy PolicyCookies Request a Demo --- Behind the ScenesQuietly Powering Your Customers’Most Memorable MomentsWe’re a passionate team on a mission to spark joy and elevate experiences your customers have with your brand. Rooted in empathy and driven by innovation, we believe in forging genuine connections that transcend the ordinary. GLOBAL GrowthOur Story Told By The NumbersA glimpse of our journey, fueled by passion to delight customers worldwide.0Clients0Active Users0Global EmployeesOur PurposeWhen People and Businesses Grow Together, Anything’s PossibleWe’re driven every day to forge meaningful connections, spark transformation,and uplift everyone on this journey toward shared success. Unfold Memorable Experiences As we grow, each interaction becomes a chance to build trust and deliver real impact. We believe in listening closely and responding with genuine care.  We place our bets on empathy. It’s how we transform every touchpoint into something meaningful—reminding customers that behind every screen or call, there are real people who genuinely value them. Take It To The Next Level By removing the mundane, we free you to focus on deeper human interactions and more meaningful problem-solving.  We believe in bold thinking and celebrate every breakthrough. With intuitive tools and a people-first approach, your team becomes the catalyst for customer delight—turning everyday challenges into opportunities. We Win When You Win We know a business is strongest when it nurtures both its people and its customers. Kapture brings together empathy and technology to fuel sustainable growth. We dream big, embrace change, and push boundaries. When your teams and customers move forward together, innovation follows—and with it, endless possibilities for success. Our ValuesWhat Moves Us ForwardWe live and breathe these commitments every day, guiding each decision, fueling a culture of empathy, innovation, and growth, and ensuring we remain steadfast in our promise to put people first.Customer ObsessedOur customers are at the center of everything we do.We focus on what they truly need, move fast to deliver it, and help them create great experiences for their own customers.United as OneWe work asOne KaptureWe trust each other, value diverse perspectives, and collaborate across teams to turn ideas into outcomes.Think Big, Act BoldWe think big andinnovate boldlyWe stay curious, consistently step outside our comfort zone, and turn our growth mindset into real-world breakthroughs.HustleWe believe inownership and agility.We learn fast, adapt quickly, and move with intent to make progress happen.What’s new at Kapture…Sheshgiri Kamath, CEO of Kapture CX, on the Launch of Kapture EXHow Kapture CX Is Powering The Next Generation Of Enterprise SupportPwC India collaborates with Kapture CX to accelerate agentic automation solutionsKapture wins Best AI for Customer Experience at AI Awards Summit 2025Kapture CX, Google Cloud Partner to Boost AI-Powered Customer ExperienceKapture Reports 5X Growth in US Energy Sector Last Quarter, Set to Become its Fastest-Growing VerticalOur OfficesWhere Innovation Takes RootThis is where collaboration flourishes, ideas ignite, and remarkable solutions take shape.USA3930, Coral Ridge Dr,
Coral Springs, FL 33065+1(415) 319-8777Bangalore (Head Office)B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048 +1800-212-797979 (sales)+1800-212-494949 (helpdesk)Mumbai Innov8 House Zion, Subhash Rd, Navpada, Netaji Subhash Nagar, Andheri (E), Mumbai, Mumbai, Maharashtra 400057 +1800-212-797979 (sales)1800-212-494949 (helpdesk)GurugramLevel 3, Augusta Point, Golf Course Road, Parsvnath Exotica, DLF Phase 5, Sector 53, Gurugram, Haryana 122002 +1800-212-797979 (sales)1800-212-494949 (helpdesk)SingaporeKapture Pte. Ltd,
7500A, Beach Road, #14-302, The Plaza, Singapore 199591+1(415) 319-8777IndonesiaThe Plaza Office Tower,
41st Floor, Jl. M.H. Thamrin No. Kav. 28-30 Jakarta Pusat DKI Jakarta 10350(+62) 821-1098-4343PhilippinesFive ECom Center,
Harbor Drive, Mall of Asia Complex, Pasay City, Philippines+1(415) 319-8777UAEKapture CX, Building no 5, 1st Floor, Office Number 018, Dubai Media City, Dubai – United Arab Emirates +1800-212-797979 (sales)Fueled by curiosity and inspired by empathy, this vibrant crew of dreamers and doers is on a mission to transform every interaction into a delightful experience.From coding breakthroughs to one-on-one support, they’re the passionate innovators who keep the Kapture magic alive.LeadershipMeet The Visionaries At The HelmHere are the dedicated minds guiding us forward with insight, passion, and a commitment to raising the bar every step of the way.Sheshgiri KamathCo-Founder & CEOVikas GargCo-Founder & CPOHimanshu GargCTOSanchit SoodChief AI OfficerJagadeesan KumarCFO & Head of Corporate DevelopmentDevika RajeevHead of HRTimelineKapture Through the YearsWitness our story unfold and the milestones that shaped who we are today.2014Founded Kapture!We launched as a lean CRM platform, igniting our mission to simplify customer relationships for businesses everywhere.2016Going GoogleSelected for the Google Launchpad Accelerator— our springboard to accelerating innovation and global reach.2018Strategic ReinventionWe rebranded into an AI-powered, verticalized CX platform, tailoring solutions to meet the unique demands of modern enterprises.2022Borders ExpandedFrom Florida to Dubai, we opened new hubs and honed our industry-specific CX focus, growing our global impact and regional expertise2023Series A FundingKapture received a funding of $8M and introduced Kapture Insights to empower businesses to capture the voice of the customer and drive better experiences.Looking AheadFull ThrottleOn track for 10X growth, Kapture is aiming for a 100% revenue surge—pushing boundaries through customer-centric solutions and nonstop innovation.Awards and RecognitionsLoved by Customers, Celebrated by ExpertsHere’s how industry leaders and peers recognize our commitment to delivering exceptional solutions. Witness the next level of customer experience with Kapture CXJoin the 1000+ Enterprises who transformed their CXwhile reducing support costs.Get Demo FeaturesAI Voice BotsConversational AI ChatbotsInstagram ChatbotsWhatsApp ChatbotsEmail BotsFacebook ChatbotsBots by KaptureGenAI Knowledge BaseOmnichannel ExperienceSmart Ticket RoutingAgent Co-pilotAgent AssistAdvanced TicketingFrontlineAuto QAReports & AnalyticsLive ChatLMSCustomer 360AI Voice AgentsIndustriesBFSIRetailTravelDigital NativeEnergy & UtilitiesConsumer DurablesUse CasesHelpdesk Management SystemContact Center SoftwareInternal TicketingAI Ticket Management SystemCustomer Experience PlatformEmail Ticketing SystemAI Agents for Customer SupportCompareZendesk vs KaptureSalesforce vs KaptureFreshdesk vs KaptureResourcesBlogsCase StudiesKnowledge HubIntegrationsNewsroomTechbytes @ KaptureAPI DocumentationCompanyAbout UsCareersPricingResourcesSupportContact UsTrust CenterCompany+1(415) 319-8777 (USA)+1800-212-797979 (India)+62 821-1098-4343 (Indonesia)enquiries@kapture.cxCopyright © 2025 Kapture CX.Terms & ConditionsPrivacy PolicyCookies Request a Demo --- The Agentic AI PartnershipThat Accelerates GrowthPartner with Kapture to unlock new revenue, transform enterprise operations, and fast-track success for you and your clients with next-gen AI technology. Become A Partner × Get Your Custom Quote Now We’ll analyze your needs and send you a tailored plan that delivers maximum value for your business. Full Name * Work Email * Phone * Select your country Company * Lead Source –None– Partner Employee Referral External Referral Kapture Market Research Kapture Inside Sales Kapture Sales Other Inbound Leave this field empty: Win Bigger, TogetherBecause Your Wins Are Our WinsWe don’t just support our partners – we’re equally invested in their success.Unlock New Revenue Streams Earn from implementations, services, and sustained client success. Every enterprise transformation becomes shared, exponential growth.+20%YoY growth in CX services revenue driven by Kapture partnerships.Help Enterprises Win Customers Over Deliver faster, smarter, more personalized experiences. Boost customer loyalty and long‑term business growth.~40%Boost customer loyalty and long‑term business growth.Boost Enterprise ROI with Agentic AI Cut costs, streamline support, and scale operations effortlessly. Drive intelligent outcomes that boost the bottom line.35%reduction in operational and support costs.Comprehensive Partner Enablement Sales collateral, GTM support, and enablement workshops. Certifications and ongoing partner recognition.600+consultants trained, with certifications underway across partner teams.Partner Up, Your WayPartnership Models Designed Around Your SuccessPick a path that drives revenue, scales your reach, and delivers greater value.Business Transformation PartnershipsLead large-scale enterprise change powered by Agentic AI.Solve complex operational challenges with measurable outcomes.Consulting & Advisory PartnershipsShape how enterprises adopt and scale Agentic AI.Build transformation roadmaps that unlock long-term value.Technology-First PartnershipsCo-develop Agentic AI solutions and integrations.Launch joint innovations that redefine enterprise workflows.partner enablementEquipping You to Sell, Deliver, and GrowGet the tools, resources, and support to close deals faster and deliver exceptional results.Bring Agentic AI to EnterprisesJoint GTM, tailored sales flows, and complete support to close high-value, AI-led enterprise deals.Enablement ToolkitStrategic assets, real enterprise use cases, and proven case studies to pitch and position Agentic AI confidently.Dedicated Partner ManagementDedicated partner success manager with flexible, low-lift engagement and guidance across every stage of delivery.Our Partners inAgentic TransformationSee how our partners leverage Kapture CX and Agentic AI to create real, measurable impact.PwC India collaborates with Kapture CX to accelerate agentic automation solutionsRead More Let’s Create A Real Impact!Whether you’re ready to go or just curious, our team is here to help you explore how we can grow together.Become A Partner FeaturesAI Voice BotsConversational AI ChatbotsInstagram ChatbotsWhatsApp ChatbotsEmail BotsFacebook ChatbotsBots by KaptureGenAI Knowledge BaseOmnichannel ExperienceSmart Ticket RoutingAgent Co-pilotAgent AssistAdvanced TicketingFrontlineAuto QAReports & AnalyticsLive ChatLMSCustomer 360AI Voice AgentsIndustriesBFSIRetailTravelDigital NativeEnergy & UtilitiesConsumer DurablesUse CasesHelpdesk Management SystemContact Center SoftwareInternal TicketingAI Ticket Management SystemCustomer Experience PlatformEmail Ticketing SystemAI Agents for Customer SupportCompareZendesk vs KaptureSalesforce vs KaptureFreshdesk vs KaptureResourcesBlogsCase StudiesKnowledge HubIntegrationsNewsroomTechbytes @ KaptureAPI DocumentationCompanyAbout UsCareersPricingResourcesSupportContact UsTrust CenterCompany+1(415) 319-8777 (USA)+1800-212-797979 (India)+62 821-1098-4343 (Indonesia)enquiries@kapture.cxCopyright © 2025 Kapture CX.Terms & ConditionsPrivacy PolicyCookies Request a Demo